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Hospitality Jobs in Australia

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Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Casual Food & Beverage Attendants at Minor International
Muswellbrook, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Room Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cleaning, Customer Service, Attention To Detail, Communication, Time Management, Hospitality
Specialization
Candidates should have previous experience in a similar role and a friendly, customer-focused attitude. Strong attention to detail and good communication skills are essential, along with availability for varied shifts.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Commis Chef - Full Time at Accor
Spring Hill, Queensland, Australia - Full Time
Skills Needed
Communication, Teamwork, Passion For Food, Hospitality, Culinary Training, Food Hygiene, Safety Regulations, Inventory Management, Food Presentation, Cooking, Preparation, Collaboration, Continuous Improvement
Specialization
Excellent communication and teamwork abilities are essential, along with a genuine passion for food and hospitality. Formal culinary training or certification is highly desirable.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Leadership, Team Management, Customer Complaints, Financial Management, Stock Management, Coaching, Hospitality
Specialization
Candidates must be able to work a flexible roster, including weekends. Experience in hospitality and leadership is preferred.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Teamwork
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Business Development Executive at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales, Hospitality, Networking, Relationship Building, Time Management, Communication, Self Motivation, Technology Proficiency
Specialization
Previous experience in Front Office or Sales is required, along with a passion for hospitality sales. Candidates should be self-motivated, organized, and possess effective communication skills.
Guest Service Agent at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Positive Attitude, Friendly Attitude, Approachable Attitude, Flexibility, Passion For Wellness
Specialization
Previous experience in hospitality or customer service is preferred. Strong communication skills and a positive, friendly attitude are essential for this role.
Front Office Team Leader at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Customer Service, Attention To Detail, Communication, Interpersonal Skills, Hospitality, Team Player, Proactive, Resourceful
Specialization
The successful candidate should have prior experience using Opera Cloud and possess a valid Responsible Service of Alcohol (RSA) Certificate in Victoria. A natural people-person with great attention to detail and strong communication skills is essential.
Experience Required
Minimum 2 year(s)
Bar/Barista - Full Time at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Food & Beverage Service, Customer Service, Teamwork, Communication, Responsible Service Of Alcohol
Specialization
Candidates must have a Responsible Service of Alcohol certificate and the ability to work a 24/7 rotating roster. Australian working rights and the ability to pass a Federal Police Clearance are also required.
Reservations Agent | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Reservations, Customer Service, Communication, Conflict Resolution, Attention To Detail, Stakeholder Management, Organizational Skills, Collaboration, Sales, Upselling, Revenue Management, Opera Property Management System, Hospitality, Teamwork, Guest Experience, Administrative Procedures
Specialization
The role requires a minimum of 6-12 months of experience in Front Office, Reservations, or Customer Service. Qualifications in Hotel Management or a related field are preferred, along with proficiency in relevant systems and excellent communication skills.
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Food & Beverage Team Leader at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Food & Beverage Operations, Leadership, Teamwork, Communication, Problem Solving, Guest Satisfaction, Staff Rostering, Emotional Intelligence, Health And Safety Regulations, Inventory Management, Menu Implementation, Training, Motivation, Service Quality, Hospitality, High Quality Experiences
Specialization
Candidates should have a minimum of 2 years of experience in Food & Beverage, preferably in a premium hotel environment. Strong communication skills, leadership abilities, and knowledge of health and safety regulations are essential.
Experience Required
Minimum 2 year(s)
Conference & Events Coordinator at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Event Coordination, Client Management, Negotiation Skills, Communication Skills, Time Management, Attention To Detail, Mice Industry Knowledge, Problem Solving, Microsoft Office Proficiency, Team Collaboration, Customer Service, Budget Management, Vendor Negotiation, Report Evaluation, Site Inspection, Hospitality
Specialization
Candidates should have previous experience in a similar role within a hotel or resort environment, preferably with events or banquets operations. Strong communication, negotiation skills, and a good working knowledge of the MICE industry on the Gold Coast are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Walkerston, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Teamwork
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Guest Service Agent at Minor International
Mackay, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

46.73

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Professional Presentation

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Mackay Rivermarque Hotel are looking for a Casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Rotating roster across Monday through to Sunday. Shift times scheduled: 6.00am - 2:30pm OR 1:30pm - 10:30pm Immediate start available. This opportunity is located in Mackay QLD. Hourly rates (excluding super): Monday - Friday: $33.38 per hour Saturday: $40.05 per hour Sunday: $46.73 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent is responsible for providing a warm and friendly reception to guests, ensuring a smooth check-in process and addressing any immediate inquiries. They act as the primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Casual Food & Beverage Attendants at Minor International
Muswellbrook, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Room Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cleaning, Customer Service, Attention To Detail, Communication, Time Management, Hospitality
Specialization
Candidates should have previous experience in a similar role and a friendly, customer-focused attitude. Strong attention to detail and good communication skills are essential, along with availability for varied shifts.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Commis Chef - Full Time at Accor
Spring Hill, Queensland, Australia - Full Time
Skills Needed
Communication, Teamwork, Passion For Food, Hospitality, Culinary Training, Food Hygiene, Safety Regulations, Inventory Management, Food Presentation, Cooking, Preparation, Collaboration, Continuous Improvement
Specialization
Excellent communication and teamwork abilities are essential, along with a genuine passion for food and hospitality. Formal culinary training or certification is highly desirable.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Leadership, Team Management, Customer Complaints, Financial Management, Stock Management, Coaching, Hospitality
Specialization
Candidates must be able to work a flexible roster, including weekends. Experience in hospitality and leadership is preferred.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Teamwork
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Business Development Executive at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Sales, Hospitality, Networking, Relationship Building, Time Management, Communication, Self Motivation, Technology Proficiency
Specialization
Previous experience in Front Office or Sales is required, along with a passion for hospitality sales. Candidates should be self-motivated, organized, and possess effective communication skills.
Guest Service Agent at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Positive Attitude, Friendly Attitude, Approachable Attitude, Flexibility, Passion For Wellness
Specialization
Previous experience in hospitality or customer service is preferred. Strong communication skills and a positive, friendly attitude are essential for this role.
Front Office Team Leader at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Customer Service, Attention To Detail, Communication, Interpersonal Skills, Hospitality, Team Player, Proactive, Resourceful
Specialization
The successful candidate should have prior experience using Opera Cloud and possess a valid Responsible Service of Alcohol (RSA) Certificate in Victoria. A natural people-person with great attention to detail and strong communication skills is essential.
Experience Required
Minimum 2 year(s)
Bar/Barista - Full Time at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Food & Beverage Service, Customer Service, Teamwork, Communication, Responsible Service Of Alcohol
Specialization
Candidates must have a Responsible Service of Alcohol certificate and the ability to work a 24/7 rotating roster. Australian working rights and the ability to pass a Federal Police Clearance are also required.
Reservations Agent | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Reservations, Customer Service, Communication, Conflict Resolution, Attention To Detail, Stakeholder Management, Organizational Skills, Collaboration, Sales, Upselling, Revenue Management, Opera Property Management System, Hospitality, Teamwork, Guest Experience, Administrative Procedures
Specialization
The role requires a minimum of 6-12 months of experience in Front Office, Reservations, or Customer Service. Qualifications in Hotel Management or a related field are preferred, along with proficiency in relevant systems and excellent communication skills.
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Food & Beverage Team Leader at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Food & Beverage Operations, Leadership, Teamwork, Communication, Problem Solving, Guest Satisfaction, Staff Rostering, Emotional Intelligence, Health And Safety Regulations, Inventory Management, Menu Implementation, Training, Motivation, Service Quality, Hospitality, High Quality Experiences
Specialization
Candidates should have a minimum of 2 years of experience in Food & Beverage, preferably in a premium hotel environment. Strong communication skills, leadership abilities, and knowledge of health and safety regulations are essential.
Experience Required
Minimum 2 year(s)
Conference & Events Coordinator at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Event Coordination, Client Management, Negotiation Skills, Communication Skills, Time Management, Attention To Detail, Mice Industry Knowledge, Problem Solving, Microsoft Office Proficiency, Team Collaboration, Customer Service, Budget Management, Vendor Negotiation, Report Evaluation, Site Inspection, Hospitality
Specialization
Candidates should have previous experience in a similar role within a hotel or resort environment, preferably with events or banquets operations. Strong communication, negotiation skills, and a good working knowledge of the MICE industry on the Gold Coast are essential.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Walkerston, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Teamwork
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.