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Hospitality Jobs in United Kingdom

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Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Front Office Team Leader at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Guidance, Support, Front Office Operations, Guest Relations, Communication, Problem Solving, Supervisory, Team Leadership, Shift Management, Organization, Hospitality, Opera Cloud, Pms Knowledge, English Fluency
Specialization
Previous experience in a similar Front Office leadership role is preferred, along with supervisory or team leader experience within hospitality. Candidates must possess strong communication skills, be natural problem-solvers, and demonstrate flexibility to work weekdays and weekends.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Thirsk, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests at the Premier Inn in Thirsk. No prior experience is needed for this position.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Teamwork, Problem Solving, Interpersonal Skills
Specialization
The role requires a friendly personality and a strong passion for customer service. Candidates should be comfortable using simple administration systems to support hotel operations.
Linen Porter - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Attention To Detail, Stock Control, Organization, Teamwork, Reliability, Flexibility, Hospitality
Specialization
The ideal candidate should have a friendly, professional approach and a passion for delivering excellent guest experiences. While previous experience is preferred, it is not essential as full training will be provided.
Restaurant Team Member at Whitbread
Crawley, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Food And Beverage Service, Teamwork, Communication, Welcoming Guests, Serving Meals
Specialization
No prior experience is needed for this role, which requires a fun personality and a passion for customer service. The position is permanent, working 30 hours a week across five days, including evenings and weekends.
Shift Engineer at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Building Maintenance, Fault Repair, Plumbing, Equipment Maintenance, Lighting Installation, Furniture Repair, Health And Safety Regulations, Problem Solving, Detail Oriented, Hospitality
Specialization
The ideal candidate possesses previous building maintenance experience and a solid understanding of health and safety regulations. A passion for hospitality and a proactive, detail-oriented approach to problem-solving are essential for this role.
Experience Required
Minimum 2 year(s)
Nights Team Member at Whitbread
Liverpool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Calm Personality, Hospitality
Specialization
The role requires an individual over 18 years old, and no prior experience is needed for this position. Applicants should possess problem-solving skills and health and safety knowledge.
Nights Team Member at Whitbread
Bradford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Time Management, Hospitality
Specialization
No prior experience is required for this role, though candidates must be over 18 years of age. You should possess strong problem-solving skills and a basic understanding of health and safety protocols.
Guest Service Agent (Nights) at Radisson Hotel Group
Sheffield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Empathy, Patience, Teamwork, Front Office Operations, Hospitality
Specialization
Candidates should possess a positive attitude, strong verbal communication skills, and a creative approach to problem-solving. Previous experience in a similar hospitality role is considered beneficial but is not strictly required.
Barback - Electric House, West London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Bar Operations, Customer Service, Stock Rotation, Hygiene Standards, Glassware Polishing, Teamwork, Time Management, Hospitality
Specialization
Requires 2-3 years of experience in a similar capacity with a basic understanding of bar operations and hygiene. Must be hospitable, flexible with scheduling, and able to work effectively both autonomously and within a team.
Experience Required
Minimum 2 year(s)
Night Reception Supervisor at Staycity Ltd
Ireland, England, United Kingdom - Full Time
Skills Needed
Communication, Interpersonal Skills, Brand Ambassador, Guest Experience, Confidence, Hospitality
Specialization
While previous experience in a similar property or using Opera software is helpful, full training will be provided, meaning these are not mandatory requirements. Excellent communication and interpersonal skills are explicitly required for this position.
Ground Floor Team Member at Whitbread
Wells, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication, Friendliness
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and ensure they rest easy upon arrival. No prior experience is needed for this position.
Ground Floor - Team Member at Whitbread
St Helens, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Food And Beverage Service, Housekeeping Support, Guest Relations
Specialization
No prior experience is required for this role. Candidates should possess a friendly personality and a strong passion for providing excellent customer service.
Ground Floor Team Member at Whitbread
Wrexham, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Cocktail Making, Meal Serving, Housekeeping Support, Hospitality
Specialization
No prior experience is needed for this role, which requires a fun personality and strong customer service skills to excel as the front-of-house representative. Candidates should be passionate about customer service and ready to join the UK's leading hospitality business.
Cafe Team Member at Bamford Collection
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Communication, Teamwork, Food Hygiene, Attention To Detail, Cleaning, Hospitality, Time Management
Specialization
Candidates should have a passion for customer service and the ability to work effectively in a fast-paced team environment. While previous hospitality experience is desirable, it is not essential as full training is provided.
Reservations Coordinator at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Reservations Management, Customer Service, Communication, Problem Solving, Organisational Skills, Opera Cloud, Hospitality, Front Office Operations
Specialization
Candidates should have previous experience in reservations or hospitality office roles and possess strong communication and organizational skills. Familiarity with Opera Cloud or similar systems is considered an advantage for this position.
Food & Beverage Assistant at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Control, Teamwork, Problem Solving, It Systems, Attention To Detail, Professionalism
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest experiences.
Food & Beverage Assistant - Casual at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Management, Cost Control, Teamwork, Problem Solving, It Systems, Attention To Detail
Specialization
Previous experience in food and beverage service is beneficial but not essential. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest service.
Spa Attendant Part Time at IHG Career
, Scotland, United Kingdom - Full Time
Skills Needed
Pool Water Management, Pool Testing, Health And Safety Compliance, Facility Management, Linen Handling, Cleaning Standards, Customer Service, Time Management, Independent Working, Hospitality, Guest Relations
Specialization
Candidates should have availability to work 16 hours per week and preferably possess experience as a Spa or Leisure attendant. A warm, authentic personality and the ability to work independently in a fast-paced environment are essential.
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality

Industry

Hospitality

Description
The London EDITION is looking for its next Guest Relations Agent! Would you like a job that gives you… * 28 Holiday days (including bank holidays) * Food in shift – Meal on us! * Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! * Discounted food & drink in all our restaurants and bars * Discounts for your friends and family * £5 breakfast when staying in most of our European hotels * Wellness and mental health programmes * World class training and development * Unlimited career opportunities (internationally and locally) * Half price cinema tickets * Specially curated discounts in thousands of shops * Amazing staff parties * …and much more Are you looking for a place to work that inspires you, challenges you and makes you proud to come to work? A place where service comes from the heart, not from a handbook? A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests?  We are looking for a driven, diligent and friendly Guest Relations Agent to join the team at The London EDITION hotel. As our Guest Relations Agent you will have a natural ability to connect with people and have a creative flair to deliver personalised tailored service to our guests. As a Guest Relations Agent you will: * Creating and arranging amenities to surprise and delight our guests. * Having presence in the lobby, meeting, greeting and providing assistance to ensure maximum guest satisfaction. * Liaising with all departments to ensure all guests needs and expectations are met. * Liaising with guests, finding out their preferences and updating their Opera profiles. * Managing and swiftly resolving guest complaints. * Being the main point of contact for VIP guests and ensuring all departments are fully briefed on their requirements. * Serving as a main point of contact for long-stay guests to ensure consistency. Our most successful Guest Relations Agent is someone who: * Anticipate our guests needs and be able to thing outside the box to create tailored experiences that leave our guests with lasting memories. * Someone who is creative! * Previous experience in a Guest facing role within a luxury hotel. * Someone who is naturally engaging and attentive with an eye for detail * A self-starter who is intuitive and dependable. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar. If this sounds like the perfect place for you, apply to be our next Guest Relations Agent today! EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.   But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.   We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.
Responsibilities
As a Guest Relations Agent, you will create and arrange amenities to surprise and delight guests while ensuring maximum guest satisfaction through presence in the lobby. You will also manage guest complaints and serve as the main point of contact for VIP and long-stay guests.
Guest Relation Agent - The London EDITION at SINGAPORE MARRIOTT TANG PLAZA HOTEL
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Attention To Detail, Problem Solving, Communication, Creativity, Engagement, Dependability, Intuition, Hospitality
Specialization
The ideal candidate should have previous experience in a guest-facing role within a luxury hotel and possess a natural ability to connect with people. Creativity, attention to detail, and the ability to anticipate guest needs are essential for success in this role.
Experience Required
Minimum 2 year(s)
Front Office Team Leader at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Guidance, Support, Front Office Operations, Guest Relations, Communication, Problem Solving, Supervisory, Team Leadership, Shift Management, Organization, Hospitality, Opera Cloud, Pms Knowledge, English Fluency
Specialization
Previous experience in a similar Front Office leadership role is preferred, along with supervisory or team leader experience within hospitality. Candidates must possess strong communication skills, be natural problem-solvers, and demonstrate flexibility to work weekdays and weekends.
Experience Required
Minimum 2 year(s)
Ground Floor Team Member at Whitbread
Thirsk, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Teamwork, Communication
Specialization
The role requires a fun personality and strong customer service skills to welcome guests at the Premier Inn in Thirsk. No prior experience is needed for this position.
Reception Team Member at Whitbread
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Administration, Hospitality, Teamwork, Problem Solving, Interpersonal Skills
Specialization
The role requires a friendly personality and a strong passion for customer service. Candidates should be comfortable using simple administration systems to support hotel operations.
Linen Porter - Lakeside Hotel & Spa at Classic Lodges Hickstead
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Attention To Detail, Stock Control, Organization, Teamwork, Reliability, Flexibility, Hospitality
Specialization
The ideal candidate should have a friendly, professional approach and a passion for delivering excellent guest experiences. While previous experience is preferred, it is not essential as full training will be provided.
Restaurant Team Member at Whitbread
Crawley, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Food And Beverage Service, Teamwork, Communication, Welcoming Guests, Serving Meals
Specialization
No prior experience is needed for this role, which requires a fun personality and a passion for customer service. The position is permanent, working 30 hours a week across five days, including evenings and weekends.
Shift Engineer at Accor
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Building Maintenance, Fault Repair, Plumbing, Equipment Maintenance, Lighting Installation, Furniture Repair, Health And Safety Regulations, Problem Solving, Detail Oriented, Hospitality
Specialization
The ideal candidate possesses previous building maintenance experience and a solid understanding of health and safety regulations. A passion for hospitality and a proactive, detail-oriented approach to problem-solving are essential for this role.
Experience Required
Minimum 2 year(s)
Nights Team Member at Whitbread
Liverpool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Calm Personality, Hospitality
Specialization
The role requires an individual over 18 years old, and no prior experience is needed for this position. Applicants should possess problem-solving skills and health and safety knowledge.
Nights Team Member at Whitbread
Bradford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety, Communication, Time Management, Hospitality
Specialization
No prior experience is required for this role, though candidates must be over 18 years of age. You should possess strong problem-solving skills and a basic understanding of health and safety protocols.
Guest Service Agent (Nights) at Radisson Hotel Group
Sheffield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Empathy, Patience, Teamwork, Front Office Operations, Hospitality
Specialization
Candidates should possess a positive attitude, strong verbal communication skills, and a creative approach to problem-solving. Previous experience in a similar hospitality role is considered beneficial but is not strictly required.
Barback - Electric House, West London at Soho House & Co.
London, England, United Kingdom - Full Time
Skills Needed
Bar Operations, Customer Service, Stock Rotation, Hygiene Standards, Glassware Polishing, Teamwork, Time Management, Hospitality
Specialization
Requires 2-3 years of experience in a similar capacity with a basic understanding of bar operations and hygiene. Must be hospitable, flexible with scheduling, and able to work effectively both autonomously and within a team.
Experience Required
Minimum 2 year(s)
Night Reception Supervisor at Staycity Ltd
Ireland, England, United Kingdom - Full Time
Skills Needed
Communication, Interpersonal Skills, Brand Ambassador, Guest Experience, Confidence, Hospitality
Specialization
While previous experience in a similar property or using Opera software is helpful, full training will be provided, meaning these are not mandatory requirements. Excellent communication and interpersonal skills are explicitly required for this position.
Ground Floor Team Member at Whitbread
Wells, England, United Kingdom - Full Time
Skills Needed
Customer Service, Hospitality, Cocktail Making, Meal Serving, Housekeeping Support, Communication, Friendliness
Specialization
The role requires a fun personality and strong customer service skills to welcome guests and ensure they rest easy upon arrival. No prior experience is needed for this position.
Ground Floor - Team Member at Whitbread
St Helens, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Hospitality, Teamwork, Food And Beverage Service, Housekeeping Support, Guest Relations
Specialization
No prior experience is required for this role. Candidates should possess a friendly personality and a strong passion for providing excellent customer service.
Ground Floor Team Member at Whitbread
Wrexham, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Cocktail Making, Meal Serving, Housekeeping Support, Hospitality
Specialization
No prior experience is needed for this role, which requires a fun personality and strong customer service skills to excel as the front-of-house representative. Candidates should be passionate about customer service and ready to join the UK's leading hospitality business.
Cafe Team Member at Bamford Collection
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Customer Service, Food Service, Communication, Teamwork, Food Hygiene, Attention To Detail, Cleaning, Hospitality, Time Management
Specialization
Candidates should have a passion for customer service and the ability to work effectively in a fast-paced team environment. While previous hospitality experience is desirable, it is not essential as full training is provided.
Reservations Coordinator at Accor
Cambridge, England, United Kingdom - Full Time
Skills Needed
Reservations Management, Customer Service, Communication, Problem Solving, Organisational Skills, Opera Cloud, Hospitality, Front Office Operations
Specialization
Candidates should have previous experience in reservations or hospitality office roles and possess strong communication and organizational skills. Familiarity with Opera Cloud or similar systems is considered an advantage for this position.
Food & Beverage Assistant at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Control, Teamwork, Problem Solving, It Systems, Attention To Detail, Professionalism
Specialization
Previous experience in food and beverage service is beneficial but not essential for this role. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest experiences.
Food & Beverage Assistant - Casual at Radisson Hotel Group
Manchester, England, United Kingdom - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Hospitality, Communication Skills, Inventory Management, Cost Control, Teamwork, Problem Solving, It Systems, Attention To Detail
Specialization
Previous experience in food and beverage service is beneficial but not essential. Candidates must possess a hands-on approach, strong communication skills, and a commitment to delivering exceptional guest service.
Spa Attendant Part Time at IHG Career
, Scotland, United Kingdom - Full Time
Skills Needed
Pool Water Management, Pool Testing, Health And Safety Compliance, Facility Management, Linen Handling, Cleaning Standards, Customer Service, Time Management, Independent Working, Hospitality, Guest Relations
Specialization
Candidates should have availability to work 16 hours per week and preferably possess experience as a Spa or Leisure attendant. A warm, authentic personality and the ability to work independently in a fast-paced environment are essential.