We’re seeking an inspiring and commercially driven General Manager to lead a stunning, townhouse hotel and restaurant. With 24 individually designed bedrooms, a bustling restaurant, relaxing bar, and an award-winning wine shop, this is a rare opportunity to take the helm of a truly unique destination that blends historic charm with modern hospitality.

THE ROLE

As General Manager, you’ll be the driving force behind the hotel’s success – leading both Front of House and Back of House teams to deliver exceptional guest experiences, meet ambitious commercial goals, and maintain the highest operational standards. This is a hands-on leadership role, working closely with the Head Chef and Assistant Manager to ensure seamless service and an unforgettable guest journey.

THE RESPONSIBILITIES

• Inspire, lead, and develop the team to consistently deliver five-star service.
• Be a visible and welcoming host, engaging with guests to create memorable experiences.
• Oversee day-to-day operations, ensuring excellence across rooms, dining, and retail.
• Recruit, train, and retain talented team members, fostering a positive and high-performing culture.
• Manage financial performance, hitting sales and profit targets.
• Ensure accurate wet stock and cash management.
• Report regularly to senior leadership on performance, challenges, and opportunities.