Hospitality Jobs in United Kingdom

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Front Office Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Leadership, Communication, Organizational Skills, Problem Solving, Budget Management, Team Motivation, Operational Efficiency, Attention To Detail, Multitasking, Guest Satisfaction, Hospitality Management Software, Flexibility, Industry Knowledge, Decision Making, Staff Scheduling
Specialization
Candidates should have proven experience in front office management within the hospitality industry and possess strong leadership and communication skills. A bachelor's degree in Hospitality Management or a related field is preferred.
Experience Required
Minimum 2 year(s)
Kitchen Porter at Aloft by Marriott Minneapolis Downtown
London, England, United Kingdom - Full Time
Skills Needed
Teamwork, Attention To Detail, Positive Outlook, Outgoing Personality, Lifting, Standing, Walking, Safety Training, Cleaning Equipment Operation, Sanitation, Food Preparation Support
Specialization
Candidates must possess great teamwork skills and attention to detail, along with a positive outlook and outgoing personality; previous kitchen experience is considered a significant advantage. The role requires the physical ability to move and lift up to 25 lbs, stand, sit, or walk for extended periods, and complete safety training prior to employment.
Welcomer at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Communication Skills, Proactive Approach, Problem Solving, Customer Service, Sales Promotion, Teamwork, Attention To Detail, Time Management, Knowledge Of Hotel Services, Administrative Skills, Flexibility, Initiative, Conflict Resolution, Upselling, Safety Regulations
Specialization
The job does not specify particular educational requirements or years of experience, but a proactive and customer-focused attitude is essential. Knowledge of hotel services and excellent communication skills are also important.
Commis Chef Pastry at Accor
London, England, United Kingdom - Full Time
Skills Needed
Professional Techniques, Food Preparation, Inventory Management, Haccp Regulations, Food Safety, Cooking Instructions, Adaptability, Teamwork
Specialization
The successful candidate must have eligibility to work in the UK. Experience in culinary techniques and food safety practices is implied but not explicitly stated.
Sommelier at Cultar Restaurant Group
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Wine Knowledge, Food Knowledge, Drink Knowledge, Old World Wine, Scottish Spirits, Cocktails, Customer Service, Teamwork, Social Skills, Desire To Learn
Specialization
The ideal candidate should have at least 1 year of wine knowledge and a strong understanding of food and drinks. A great personality and a desire to learn new skills are also essential.
Chef at Accor
Crewe, England, United Kingdom - Full Time
Skills Needed
Passion For Food, Knowledge Of Haccp, Kitchen Best Practices, Lead A Service, Professional Cooking Experience
Specialization
Candidates should have a passion for food and a proactive approach, along with knowledge of HACCP and kitchen best practices. Recent professional cooking experience is required.
Housekeeping - Team Member at Whitbread
Aberystwyth, Wales, United Kingdom - Full Time
Skills Needed
Cleaning, Attention To Detail, Teamwork, Time Management
Specialization
No prior experience is needed for this position, making it accessible for individuals looking to start a career in housekeeping. The role emphasizes teamwork and attention to detail.
Kitchen Team Member at Whitbread
Hounslow, England, United Kingdom - Full Time
Skills Needed
Cooking, Meal Preparation, Customer Service, Teamwork, Time Management
Specialization
No chef experience is needed for this role, making it accessible for individuals with little to no prior experience. The position is suitable for those looking to start a career in hospitality.
Product Manager - Integrations at Cloudbeds Germany
, , United Kingdom - Full Time
Skills Needed
Product Management, Api Connectivity, Saas Applications, User Experience Design, Agile Development, Cross Functional Collaboration, Data Analysis, Project Planning, Integration Solutions, Customer Engagement, Technical Documentation, Scrum Methodology, Hospitality Industry Knowledge, Attention To Detail, Communication Skills, Problem Solving
Specialization
Candidates should have over 5 years of experience in delivering SaaS applications and at least 2 years in a product role within the hospitality sector. Familiarity with API integrations, project management, and the product development lifecycle is essential.
Experience Required
Minimum 5 year(s)
Barista at Coffi Lab
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Coffee Crafting, Multitasking, Teamwork, Communication, Organization, Dependability, Friendliness
Specialization
Dependability and effective communication skills are essential for this role. Previous experience in a high-volume retail or hospitality environment is desirable but not required.
Linen Attendant at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Service Oriented, Teamwork, Self Motivated, Good Oral Proficiency In English, Professional Grooming
Specialization
No prior experience is required for this position, as training will be provided. Candidates should possess good oral proficiency in English and have a service-oriented mindset with attention to detail.
Quality Assurance Manager at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Quality Assurance, Food Safety, Haccp, Auditing, Supplier Management, Team Leadership, Communication, Problem Solving, Data Analysis, Food Hygiene, Health And Safety, Sustainability, Mentoring, Relationship Building, Attention To Detail, Reporting
Specialization
Candidates should have a passion for high-end cuisine and a strong understanding of food safety regulations. A BSc in Food Science or equivalent experience, along with HACCP and Food Hygiene Certification, is required.
Experience Required
Minimum 5 year(s)
Room Attendant - UK Template at Soho House & Co.
, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Cleanliness, Time Management, Professional Appearance, Positive Attitude, Housekeeping Experience, Communication Skills, Discretion, Independence, Reliability, Service Orientation, Maintenance Reporting, Laundry Support, Safety Procedures, Guest Care, Team Collaboration
Specialization
Candidates should ideally have up to 2 years of experience in a housekeeping role and possess strong attention to detail. A professional appearance and the ability to follow instructions in English are also required.
Engineer at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Mechanical Systems, Electrical Fault Finding, Plc Controlled Equipment, Diagnostic Skills, Fault Finding Skills, Communication Skills, Lean Manufacturing, Continuous Improvement, Gas Safety Certification, Daf Plant Operations
Specialization
Candidates should have a time-served engineering qualification or equivalent and proven experience in a fast-moving manufacturing environment. Strong knowledge of mechanical systems and electrical fault finding is essential.
Experience Required
Minimum 2 year(s)
Guest Service Manager- Food and Beverage at Accor
, , United Kingdom - Full Time
Skills Needed
Leadership Skills, Customer Service, Communication, Team Management, Sales Techniques, Problem Solving, Flexibility, Time Management, Attention To Detail, Upselling, Knowledge Of Local Area, Health And Safety Compliance, Guest Satisfaction, Performance Management, Training And Development, Relationship Building
Specialization
Candidates should display great leadership skills, a positive attitude, and a willingness to learn. They must also have current knowledge of hotel products, services, and local area to effectively support the team.
Experience Required
Minimum 2 year(s)
Creative Production Assistant at DO & CO AG
London, England, United Kingdom - Full Time
Skills Needed
Adobe Creative Suite, Photoshop, Illustrator, Google Products, 3d Software, Logistical Coordination, Set Dressing, Styling, Sourcing, Visual References, Event Equipment Management, Attention To Detail, Creative Design, Collaboration, Problem Solving, Organizational Skills
Specialization
Candidates should be recent graduates or rising stars in design, events, production, or hospitality with a passion for live events. Proficiency in Adobe Creative Suite and a willingness to travel internationally are essential.
Data Scientist at Belmond
London, England, United Kingdom - Full Time
Skills Needed
Data Science, Machine Learning, Customer Segmentation, Demand Forecasting, Product Recommendation, Data Analysis, Exploratory Data Analysis, Python, Sql, Cloud Computing, Tableau, Deep Learning, Time Series Forecast, Interpersonal Skills, Data Visualization, Business Intelligence
Specialization
Candidates should have at least 2 years of experience in a data science role and a degree in Machine Learning or related fields. Strong programming skills and knowledge of data analysis and visualization tools are also required.
Experience Required
Minimum 2 year(s)
Guest Relations Manager Grosvenor Square at Courtyard by Marriott South Boston
London, England, United Kingdom - Full Time
Skills Needed
Guest Services, Front Desk Operations, Interpersonal Skills, Communication Skills, Team Leadership, Conflict Resolution, Customer Satisfaction, Problem Solving, Employee Supervision, Training And Development, Safety Compliance, Service Improvement, Hospitality Skills, Feedback Management, Performance Monitoring, Relationship Building
Specialization
Candidates should have a high school diploma or GED with at least 1 year of experience in guest services, or a 2-year degree in a related field with no work experience required. Strong interpersonal and communication skills are essential for leading and influencing team members.
Retail Team Member FTC -Notting Hill at Bamford Collection
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Product Knowledge, Inventory Management, Cash Handling, Merchandising, Sustainability Advocacy
Specialization
The job requires a passion for customer service and a commitment to sustainability. Experience in retail or a similar environment is preferred but not explicitly required.
Product Manager - Integrations at Cloudbeds Germany
, , United Kingdom - Full Time
Skills Needed
Product Management, Api Connectivity, Saas Applications, User Experience Design, Agile Development, Cross Functional Collaboration, Data Analysis, Project Planning, Customer Engagement, Integration Solutions, Technical Documentation, Scrum Methodology, Attention To Detail, Communication Skills, Problem Solving, Hospitality Industry Knowledge
Specialization
Candidates should have over 5 years of experience in delivering SaaS applications and at least 2 years in a product role within the hospitality sector. Familiarity with API integrations and experience in an Agile environment are also essential.
Experience Required
Minimum 5 year(s)
Front Office Manager at Accor
Cardiff, Wales, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

0.0

Posted On

23 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Leadership, Communication, Organizational Skills, Problem Solving, Budget Management, Team Motivation, Operational Efficiency, Attention to Detail, Multitasking, Guest Satisfaction, Hospitality Management Software, Flexibility, Industry Knowledge, Decision Making, Staff Scheduling

Industry

Hospitality

Description
Company Description Company Description Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room. The on-site Customs Shed restaurant offers a mix of local and international cuisine, while the bar boasts a selection of beverages for you to relax and savour. Our hotel is conveniently located for both rail and road travellers. It's just an 11-minute walk from Cardiff Central Station and a 10-minute drive from the M4. If you're flying in, we're approximately 30 minutes away from Cardiff International Airport. Our facilities are perfectly tailored for business travellers. We've got ten fully equipped meeting rooms available, which can accommodate up to 200 guests. The hotel makes a great base for anyone travelling further afield too. Brecon Beacons National Park, Caerphilly, Swansea and Bristol are within reach. The hotel is extremely convenient and caters to all types of trip. Job Description We are seeking an enthusiastic and customer-focused Front Office Manager to join our team in Cardiff, United Kingdom. As the Front Office Manager, you will play a crucial role in ensuring exceptional guest experiences and leading our front office operations with professionalism and efficiency. Oversee and manage all front office operations, including reception, concierge, and guest services Lead, train, and motivate the front office team to deliver outstanding customer service Develop and implement strategies to enhance guest satisfaction and loyalty Monitor and analyze key performance indicators to drive continuous improvement Manage guest complaints and concerns, ensuring prompt and effective resolution Collaborate with other departments to ensure seamless guest experiences Oversee scheduling and staffing to maintain optimal productivity and service levels Implement and maintain standard operating procedures for the front office Manage departmental budgets and financial performance Stay updated on industry trends and implement innovative practices to improve operations Ensure compliance with all relevant hotel policies, procedures, and safety regulations Qualifications Proven experience in a front office management role within the hospitality industry Strong leadership skills with the ability to motivate and develop a high-performing team Excellent interpersonal and communication skills, with a customer-focused approach Highly organized with strong attention to detail and the ability to multitask effectively Results-oriented mindset with a track record of improving operational efficiency Proficiency in hotel management software, particularly Opera or similar systems Strong problem-solving abilities and decision-making skills Financial acumen, including budget management and revenue optimization Flexibility to work in a fast-paced environment and adapt to changing priorities Bachelor's degree in Hospitality Management or related field preferred Knowledge of industry standards and best practices in front office operations Ability to work flexible hours, including evenings, weekends, and holidays as needed Additional Information Special Note During the course of duty you will have access to certain information, which demands the utmost confidentiality. Discretion must be exercised at all times. Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The hotel relies on the flexibility of its staff to ensure the continuity of the high standards currently being achieved. It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment. The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role. Information on the processing of personal data When you submit an application to [HQ and Midscale Hotels: Accor UK Business & Leisure Hotels Limited] OR [Ibis Family Hotels: Accor UK Economy Hotels Limited], trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The Front Office Manager will oversee all front office operations, including reception and guest services, while leading and training the front office team. They will also manage guest complaints, collaborate with other departments, and ensure compliance with hotel policies.
Front Office Manager at Accor
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Leadership, Communication, Organizational Skills, Problem Solving, Budget Management, Team Motivation, Operational Efficiency, Attention To Detail, Multitasking, Guest Satisfaction, Hospitality Management Software, Flexibility, Industry Knowledge, Decision Making, Staff Scheduling
Specialization
Candidates should have proven experience in front office management within the hospitality industry and possess strong leadership and communication skills. A bachelor's degree in Hospitality Management or a related field is preferred.
Experience Required
Minimum 2 year(s)
Kitchen Porter at Aloft by Marriott Minneapolis Downtown
London, England, United Kingdom - Full Time
Skills Needed
Teamwork, Attention To Detail, Positive Outlook, Outgoing Personality, Lifting, Standing, Walking, Safety Training, Cleaning Equipment Operation, Sanitation, Food Preparation Support
Specialization
Candidates must possess great teamwork skills and attention to detail, along with a positive outlook and outgoing personality; previous kitchen experience is considered a significant advantage. The role requires the physical ability to move and lift up to 25 lbs, stand, sit, or walk for extended periods, and complete safety training prior to employment.
Welcomer at Accor
London, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Communication Skills, Proactive Approach, Problem Solving, Customer Service, Sales Promotion, Teamwork, Attention To Detail, Time Management, Knowledge Of Hotel Services, Administrative Skills, Flexibility, Initiative, Conflict Resolution, Upselling, Safety Regulations
Specialization
The job does not specify particular educational requirements or years of experience, but a proactive and customer-focused attitude is essential. Knowledge of hotel services and excellent communication skills are also important.
Commis Chef Pastry at Accor
London, England, United Kingdom - Full Time
Skills Needed
Professional Techniques, Food Preparation, Inventory Management, Haccp Regulations, Food Safety, Cooking Instructions, Adaptability, Teamwork
Specialization
The successful candidate must have eligibility to work in the UK. Experience in culinary techniques and food safety practices is implied but not explicitly stated.
Sommelier at Cultar Restaurant Group
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Wine Knowledge, Food Knowledge, Drink Knowledge, Old World Wine, Scottish Spirits, Cocktails, Customer Service, Teamwork, Social Skills, Desire To Learn
Specialization
The ideal candidate should have at least 1 year of wine knowledge and a strong understanding of food and drinks. A great personality and a desire to learn new skills are also essential.
Chef at Accor
Crewe, England, United Kingdom - Full Time
Skills Needed
Passion For Food, Knowledge Of Haccp, Kitchen Best Practices, Lead A Service, Professional Cooking Experience
Specialization
Candidates should have a passion for food and a proactive approach, along with knowledge of HACCP and kitchen best practices. Recent professional cooking experience is required.
Housekeeping - Team Member at Whitbread
Aberystwyth, Wales, United Kingdom - Full Time
Skills Needed
Cleaning, Attention To Detail, Teamwork, Time Management
Specialization
No prior experience is needed for this position, making it accessible for individuals looking to start a career in housekeeping. The role emphasizes teamwork and attention to detail.
Kitchen Team Member at Whitbread
Hounslow, England, United Kingdom - Full Time
Skills Needed
Cooking, Meal Preparation, Customer Service, Teamwork, Time Management
Specialization
No chef experience is needed for this role, making it accessible for individuals with little to no prior experience. The position is suitable for those looking to start a career in hospitality.
Product Manager - Integrations at Cloudbeds Germany
, , United Kingdom - Full Time
Skills Needed
Product Management, Api Connectivity, Saas Applications, User Experience Design, Agile Development, Cross Functional Collaboration, Data Analysis, Project Planning, Integration Solutions, Customer Engagement, Technical Documentation, Scrum Methodology, Hospitality Industry Knowledge, Attention To Detail, Communication Skills, Problem Solving
Specialization
Candidates should have over 5 years of experience in delivering SaaS applications and at least 2 years in a product role within the hospitality sector. Familiarity with API integrations, project management, and the product development lifecycle is essential.
Experience Required
Minimum 5 year(s)
Barista at Coffi Lab
Cardiff, Wales, United Kingdom - Full Time
Skills Needed
Customer Service, Coffee Crafting, Multitasking, Teamwork, Communication, Organization, Dependability, Friendliness
Specialization
Dependability and effective communication skills are essential for this role. Previous experience in a high-volume retail or hospitality environment is desirable but not required.
Linen Attendant at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Service Oriented, Teamwork, Self Motivated, Good Oral Proficiency In English, Professional Grooming
Specialization
No prior experience is required for this position, as training will be provided. Candidates should possess good oral proficiency in English and have a service-oriented mindset with attention to detail.
Quality Assurance Manager at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Quality Assurance, Food Safety, Haccp, Auditing, Supplier Management, Team Leadership, Communication, Problem Solving, Data Analysis, Food Hygiene, Health And Safety, Sustainability, Mentoring, Relationship Building, Attention To Detail, Reporting
Specialization
Candidates should have a passion for high-end cuisine and a strong understanding of food safety regulations. A BSc in Food Science or equivalent experience, along with HACCP and Food Hygiene Certification, is required.
Experience Required
Minimum 5 year(s)
Room Attendant - UK Template at Soho House & Co.
, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Cleanliness, Time Management, Professional Appearance, Positive Attitude, Housekeeping Experience, Communication Skills, Discretion, Independence, Reliability, Service Orientation, Maintenance Reporting, Laundry Support, Safety Procedures, Guest Care, Team Collaboration
Specialization
Candidates should ideally have up to 2 years of experience in a housekeeping role and possess strong attention to detail. A professional appearance and the ability to follow instructions in English are also required.
Engineer at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Mechanical Systems, Electrical Fault Finding, Plc Controlled Equipment, Diagnostic Skills, Fault Finding Skills, Communication Skills, Lean Manufacturing, Continuous Improvement, Gas Safety Certification, Daf Plant Operations
Specialization
Candidates should have a time-served engineering qualification or equivalent and proven experience in a fast-moving manufacturing environment. Strong knowledge of mechanical systems and electrical fault finding is essential.
Experience Required
Minimum 2 year(s)
Guest Service Manager- Food and Beverage at Accor
, , United Kingdom - Full Time
Skills Needed
Leadership Skills, Customer Service, Communication, Team Management, Sales Techniques, Problem Solving, Flexibility, Time Management, Attention To Detail, Upselling, Knowledge Of Local Area, Health And Safety Compliance, Guest Satisfaction, Performance Management, Training And Development, Relationship Building
Specialization
Candidates should display great leadership skills, a positive attitude, and a willingness to learn. They must also have current knowledge of hotel products, services, and local area to effectively support the team.
Experience Required
Minimum 2 year(s)
Creative Production Assistant at DO & CO AG
London, England, United Kingdom - Full Time
Skills Needed
Adobe Creative Suite, Photoshop, Illustrator, Google Products, 3d Software, Logistical Coordination, Set Dressing, Styling, Sourcing, Visual References, Event Equipment Management, Attention To Detail, Creative Design, Collaboration, Problem Solving, Organizational Skills
Specialization
Candidates should be recent graduates or rising stars in design, events, production, or hospitality with a passion for live events. Proficiency in Adobe Creative Suite and a willingness to travel internationally are essential.
Data Scientist at Belmond
London, England, United Kingdom - Full Time
Skills Needed
Data Science, Machine Learning, Customer Segmentation, Demand Forecasting, Product Recommendation, Data Analysis, Exploratory Data Analysis, Python, Sql, Cloud Computing, Tableau, Deep Learning, Time Series Forecast, Interpersonal Skills, Data Visualization, Business Intelligence
Specialization
Candidates should have at least 2 years of experience in a data science role and a degree in Machine Learning or related fields. Strong programming skills and knowledge of data analysis and visualization tools are also required.
Experience Required
Minimum 2 year(s)
Guest Relations Manager Grosvenor Square at Courtyard by Marriott South Boston
London, England, United Kingdom - Full Time
Skills Needed
Guest Services, Front Desk Operations, Interpersonal Skills, Communication Skills, Team Leadership, Conflict Resolution, Customer Satisfaction, Problem Solving, Employee Supervision, Training And Development, Safety Compliance, Service Improvement, Hospitality Skills, Feedback Management, Performance Monitoring, Relationship Building
Specialization
Candidates should have a high school diploma or GED with at least 1 year of experience in guest services, or a 2-year degree in a related field with no work experience required. Strong interpersonal and communication skills are essential for leading and influencing team members.
Retail Team Member FTC -Notting Hill at Bamford Collection
, England, United Kingdom - Full Time
Skills Needed
Customer Service, Product Knowledge, Inventory Management, Cash Handling, Merchandising, Sustainability Advocacy
Specialization
The job requires a passion for customer service and a commitment to sustainability. Experience in retail or a similar environment is preferred but not explicitly required.
Product Manager - Integrations at Cloudbeds Germany
, , United Kingdom - Full Time
Skills Needed
Product Management, Api Connectivity, Saas Applications, User Experience Design, Agile Development, Cross Functional Collaboration, Data Analysis, Project Planning, Customer Engagement, Integration Solutions, Technical Documentation, Scrum Methodology, Attention To Detail, Communication Skills, Problem Solving, Hospitality Industry Knowledge
Specialization
Candidates should have over 5 years of experience in delivering SaaS applications and at least 2 years in a product role within the hospitality sector. Familiarity with API integrations and experience in an Agile environment are also essential.
Experience Required
Minimum 5 year(s)
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