Hospitality Jobs in United Kingdom

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Customer Care Agent - Philippines at HyperGuest
London, England, United Kingdom - Full Time
Skills Needed
Customer Success, Project Management, Crm Tools, Communication Skills, Relationship Building, Mentoring, Problem Solving, Collaboration, Customer Satisfaction, Risk Management, Product Adoption, Negotiation, Influencing, Hands On Approach, Dynamic Environment, Hospitality Experience
Specialization
Candidates should have over 3 years of experience in leading customer-facing teams and at least 2 years in the hospitality field. Proficiency in CRM tools, strong project management skills, and a passion for customer success are essential.
Experience Required
Minimum 5 year(s)
Duty Manager at Whitbread
Exeter, England, United Kingdom - Full Time
Skills Needed
Leadership, Customer Experience, Communication, Organizational Skills, Health & Safety Management
Specialization
Candidates should have experience in leading teams, preferably in a retail environment. Strong communication and organizational skills are essential for this role.
Experience Required
Minimum 2 year(s)
Community Manager at Runway East
Birmingham, England, United Kingdom - Full Time
Skills Needed
Operational Excellence, Relationship Building, Community Development, Problem Solving, Event Planning, Team Leadership, Member Engagement, Attention To Detail, Kpi Management, Customer Service, Communication, Motivation, Resilience, Service Orientation, Hardworking, Charisma
Specialization
The ideal candidate should be charismatic, resilient, and service-minded, with a strong focus on detail and leadership. They should thrive in a dynamic environment and be proactive in problem-solving.
Experience Required
Minimum 2 year(s)
Food Safety & Quality Manager at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Food Safety, Quality Management, Haccp, Auditing, Supplier Management, Team Leadership, Communication, Problem Solving, Attention To Detail, Data Analysis, Food Hygiene, Health And Safety, Sustainability, Mentoring, Customer Relationship Management, Strategic Thinking
Specialization
Candidates should have a passion for high-end cuisine and experience in a similar role, along with HACCP and Food Hygiene Certification. Strong leadership, communication skills, and proficiency in Microsoft Office are also required.
Experience Required
Minimum 5 year(s)
Account Executive Hilton Direct at Hilton Hotels & Resorts
Watford, England, United Kingdom - Full Time
Skills Needed
Collaborative Skills, Administrative Skills, Organizational Skills, Persuading Skills, Influencing Skills, Communication Skills, Market Knowledge, Conflict Management, Data Analysis, Microsoft Office, Sales Systems Knowledge, Sales Process Understanding, Client Business Needs Understanding, Bilingualism, Hotel Sales Experience
Specialization
Candidates should possess strong collaborative, administrative, and communication skills, along with a good understanding of market segments and sales processes. Proven hotel sales experience is required, preferably in a Groups, Conference & Events team or as a Sales Executive.
Experience Required
Minimum 2 year(s)
Chef de Partie Pastry at Courtyard by Marriott Somerset KY
London, England, United Kingdom - Full Time
Skills Needed
Pastry Preparation, Food Safety, Haccp Guidelines, Team Leadership, Quality Control, Portion Control, Communication, Attention To Detail, Sanitation Compliance, Equipment Operation, Training, Waste Management, Presentation Skills, Time Management, Culinary Expertise, Guest Satisfaction
Specialization
Candidates must possess a Level 2 Food Hygiene and Safety for Catering Certificate and a Food Allergy and Intolerance Training Certificate. Experience in pastry preparation and adherence to HACCP guidelines is essential.
Experience Required
Minimum 2 year(s)
Spa Therapist at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Massage Therapy, Customer Service, Communication Skills, Hygiene Standards, Safety Compliance, Retail Knowledge, Personal Presentation, Continuous Professional Development, Consultation Skills, Team Collaboration, Treatment Room Protocols, Flexibility, Attention To Detail, Wellness Experience, Advanced Face Treatments, Body Treatments, Industry Trends
Specialization
Candidates should have an NVQ Level 3 in Beauty Therapy or equivalent and a minimum of 1 year of experience in a luxury spa or 5-star hospitality environment. Strong proficiency in various massage techniques and excellent communication skills are essential.
Maintenance Team Member at Whitbread
Merton, England, United Kingdom - Full Time
Skills Needed
Maintenance, Repair, Handy Skills, Customer Service
Specialization
Experience in maintenance is beneficial for this role, although not explicitly required. The position is suitable for individuals who are handy and willing to learn.
Nights Team Member at Whitbread
Glastonbury, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety Knowledge
Specialization
No prior experience is needed for this role. A calm personality and problem-solving skills are essential.
Production Chef de Partie - Chet's at Accor
London, England, United Kingdom - Full Time
Skills Needed
Kitchen Teamwork, Food Hygiene Standards, Creative Cooking, Fresh Ingredients, Positive Impact, Team Support, Adaptability, Communication
Specialization
Candidates should have previous experience in a similar kitchen role and a passion for fresh ingredients and strong flavors. They should also be team-oriented, adaptable, and able to contribute positively to the work environment.
Experience Required
Minimum 2 year(s)
Reception Team Member at Accor
Birmingham, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Communication, Problem Solving, Teamwork, Food & Beverage Service, Administration, Brand Image Maintenance
Specialization
Previous experience in a similar or customer-focused role is required. The position emphasizes the importance of providing exceptional guest experiences and building meaningful connections.
Fitness Instructor at Hilton Hotels & Resorts
Nottingham, England, United Kingdom - Full Time
Skills Needed
Fitness Assessments, Fitness Programmes, Gym Equipment Usage, Health And Safety Regulations, Customer Service, Communication Skills, Personal Hygiene, Positive Attitude, Passion For Health And Fitness
Specialization
Candidates should have an NVQ level 2 in a sport-related topic and a passion for health and fitness. Previous experience in the fitness industry and knowledge of diet and nutrition are advantageous.
Casual Kitchen Porter at Four Seasons Hotels Limited - Turkey
London, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Team Spirit, Flexibility, Cleanliness, Safety
Specialization
Previous experience in a similar role is advantageous but not essential, as full training will be provided. Candidates should have a positive attitude, strong team spirit, and flexibility to work varying shifts.
Lounge Housekeeping Supervisor at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Team Leadership, Cleaning Protocols, Guest Satisfaction, Attention To Detail, Communication Skills, Health And Safety Regulations, Inventory Management, Training Staff, Customer Service, Fast Paced Environment, Problem Solving, Scheduling, Motivation, Feedback, Coaching
Specialization
Candidates should have previous experience in a housekeeping or cleaning supervisory role, preferably in a hospitality or airport environment. They must also possess expertise in training staff on cleaning procedures and a strong focus on guest satisfaction.
Experience Required
Minimum 2 year(s)
General Ledger Accountant at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
General Ledger Accounting, Account Reconciliations, Financial Reporting, Vat Returns, Internal Audits, Excel Proficiency, Accounting Software, Attention To Detail, Communication Skills, Team Collaboration, Problem Solving, Flexibility, Record Keeping, Relationship Building, Regulatory Compliance, Data Integrity
Specialization
Candidates should have a BSc in Accounting, Finance, or Mathematics, or relevant experience in a financial role. They must possess strong attention to detail, excellent communication skills, and the ability to build relationships within the team.
Experience Required
Minimum 2 year(s)
Room Attendant (0-hour Casual Contract), The Savoy Hotel at Accor
London, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Problem Solving, Communication Skills, Organizational Skills, Ability To Work Under Pressure, Adaptability, Teamwork, Customer Service, Time Management, Multi Skilling
Specialization
Candidates should have a warm personality and the ability to build trusting relationships. A minimum of 1 year in hospitality and 6 months in housekeeping is preferred, along with flexibility to work various shifts.
Food and Beverage Supervisor at Red Hotels Limited
Newquay, England, United Kingdom - Full Time
Skills Needed
Exceptional Hospitality, Product Knowledge, Training, Mentoring, Quality Control, Hygiene, Health And Safety, Communication, Team Support, Passion For Hospitality
Specialization
We are looking for someone experienced yet willing to learn, self-motivated, and able to lead and develop a team. The ideal candidate should work in a clean and tidy manner and demonstrate a passion for hospitality.
Experience Required
Minimum 2 year(s)
Head Receptionist at Sige Relais Chateaux
Llandderfel, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Communication, Attention To Detail, Guest Focused, Organizational Skills, It Capability, Problem Solving, Team Management, Customer Service, Flexibility, Professional Presentation, Local Knowledge, Multitasking, Training, Operational Excellence, Cash Handling
Specialization
Candidates should have proven experience in a senior reception or Front of House role within luxury hospitality, with strong leadership and communication skills. A calm, organized, and guest-focused approach is essential, along with the ability to manage priorities in a fast-paced environment.
Experience Required
Minimum 5 year(s)
Painter and Decorator at Accor
Crawley, England, United Kingdom - Full Time
Skills Needed
Painting, Decorating, Attention To Detail, Maintenance, Surface Preparation, Teamwork, Reliability, Positive Attitude
Specialization
We are looking for someone who takes pride in their work and notices the little things. Ideally, you should have experience in a similar role and a hands-on approach.
Waiter/Waitress at The Balmoral
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Team Spirit, Trustworthiness, Pride To Resolve Guest Issues, Enthusiasm For Learning, Cooperation, Tailoring Approach, High Quality Results, Knowledge Of Hotel Facilities, Ownership Of Job Performance
Specialization
We are looking for enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. Ideal candidates should demonstrate team spirit, trustworthiness, and a willingness to learn.
Customer Care Agent - Philippines at HyperGuest
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Project Management, CRM Tools, Communication Skills, Relationship Building, Mentoring, Problem Solving, Collaboration, Customer Satisfaction, Risk Management, Product Adoption, Negotiation, Influencing, Hands-on Approach, Dynamic Environment, Hospitality Experience

Industry

Hospitality

Description
We are looking for a Global Customer Care Agent to join our customer Care team in India. The Customer Success Team Lead will play a pivotal role in ensuring the satisfaction and retention of our valued customers. We are looking for a person who is dedicated to ensuring customer satisfaction and have the managerial skills to drive excellence Responsibilities Nurturing long-term relationships, proactively identifying issues, and driving customers throughout their journey with our product. Overseeing, mentoring and ensuring clients satisfaction with the solution and processes. Develop and maintain strong relationships with customers, acting as their primary point of contact and trusted advisor. Collaborate with cross-functional teams to ensure seamless onboarding, product adoption, and ongoing success for each customer. Monitor customer status, identify potential risks, and showcase new product features and functionality. Proactively identify opportunities for growth and expansion within existing customer accounts. Requirements 3+ years of professional experience in leading customer-facing teams. 2+ years of professional experience in the Hospitality field. Experience in building or supporting differentiated service tiers or unique customer segments. Proficiency in using customer CRM and engagement tools. Strong project management skills. Ability to influence, persuade, negotiate, and build good relations with customers. Passion for customer success and a commitment to delivering an outstanding customer experience. Willing to provide a “Hands-on” approach. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Strong verbal and written English communication skills.
Responsibilities
The Customer Care Agent will nurture long-term relationships with customers, proactively identifying issues and ensuring satisfaction throughout their journey. They will oversee and mentor clients, collaborating with cross-functional teams to ensure seamless onboarding and ongoing success.
Customer Care Agent - Philippines at HyperGuest
London, England, United Kingdom - Full Time
Skills Needed
Customer Success, Project Management, Crm Tools, Communication Skills, Relationship Building, Mentoring, Problem Solving, Collaboration, Customer Satisfaction, Risk Management, Product Adoption, Negotiation, Influencing, Hands On Approach, Dynamic Environment, Hospitality Experience
Specialization
Candidates should have over 3 years of experience in leading customer-facing teams and at least 2 years in the hospitality field. Proficiency in CRM tools, strong project management skills, and a passion for customer success are essential.
Experience Required
Minimum 5 year(s)
Duty Manager at Whitbread
Exeter, England, United Kingdom - Full Time
Skills Needed
Leadership, Customer Experience, Communication, Organizational Skills, Health & Safety Management
Specialization
Candidates should have experience in leading teams, preferably in a retail environment. Strong communication and organizational skills are essential for this role.
Experience Required
Minimum 2 year(s)
Community Manager at Runway East
Birmingham, England, United Kingdom - Full Time
Skills Needed
Operational Excellence, Relationship Building, Community Development, Problem Solving, Event Planning, Team Leadership, Member Engagement, Attention To Detail, Kpi Management, Customer Service, Communication, Motivation, Resilience, Service Orientation, Hardworking, Charisma
Specialization
The ideal candidate should be charismatic, resilient, and service-minded, with a strong focus on detail and leadership. They should thrive in a dynamic environment and be proactive in problem-solving.
Experience Required
Minimum 2 year(s)
Food Safety & Quality Manager at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Food Safety, Quality Management, Haccp, Auditing, Supplier Management, Team Leadership, Communication, Problem Solving, Attention To Detail, Data Analysis, Food Hygiene, Health And Safety, Sustainability, Mentoring, Customer Relationship Management, Strategic Thinking
Specialization
Candidates should have a passion for high-end cuisine and experience in a similar role, along with HACCP and Food Hygiene Certification. Strong leadership, communication skills, and proficiency in Microsoft Office are also required.
Experience Required
Minimum 5 year(s)
Account Executive Hilton Direct at Hilton Hotels & Resorts
Watford, England, United Kingdom - Full Time
Skills Needed
Collaborative Skills, Administrative Skills, Organizational Skills, Persuading Skills, Influencing Skills, Communication Skills, Market Knowledge, Conflict Management, Data Analysis, Microsoft Office, Sales Systems Knowledge, Sales Process Understanding, Client Business Needs Understanding, Bilingualism, Hotel Sales Experience
Specialization
Candidates should possess strong collaborative, administrative, and communication skills, along with a good understanding of market segments and sales processes. Proven hotel sales experience is required, preferably in a Groups, Conference & Events team or as a Sales Executive.
Experience Required
Minimum 2 year(s)
Chef de Partie Pastry at Courtyard by Marriott Somerset KY
London, England, United Kingdom - Full Time
Skills Needed
Pastry Preparation, Food Safety, Haccp Guidelines, Team Leadership, Quality Control, Portion Control, Communication, Attention To Detail, Sanitation Compliance, Equipment Operation, Training, Waste Management, Presentation Skills, Time Management, Culinary Expertise, Guest Satisfaction
Specialization
Candidates must possess a Level 2 Food Hygiene and Safety for Catering Certificate and a Food Allergy and Intolerance Training Certificate. Experience in pastry preparation and adherence to HACCP guidelines is essential.
Experience Required
Minimum 2 year(s)
Spa Therapist at Accor
Knutsford, England, United Kingdom - Full Time
Skills Needed
Massage Therapy, Customer Service, Communication Skills, Hygiene Standards, Safety Compliance, Retail Knowledge, Personal Presentation, Continuous Professional Development, Consultation Skills, Team Collaboration, Treatment Room Protocols, Flexibility, Attention To Detail, Wellness Experience, Advanced Face Treatments, Body Treatments, Industry Trends
Specialization
Candidates should have an NVQ Level 3 in Beauty Therapy or equivalent and a minimum of 1 year of experience in a luxury spa or 5-star hospitality environment. Strong proficiency in various massage techniques and excellent communication skills are essential.
Maintenance Team Member at Whitbread
Merton, England, United Kingdom - Full Time
Skills Needed
Maintenance, Repair, Handy Skills, Customer Service
Specialization
Experience in maintenance is beneficial for this role, although not explicitly required. The position is suitable for individuals who are handy and willing to learn.
Nights Team Member at Whitbread
Glastonbury, England, United Kingdom - Full Time
Skills Needed
Customer Service, Problem Solving, Health And Safety Knowledge
Specialization
No prior experience is needed for this role. A calm personality and problem-solving skills are essential.
Production Chef de Partie - Chet's at Accor
London, England, United Kingdom - Full Time
Skills Needed
Kitchen Teamwork, Food Hygiene Standards, Creative Cooking, Fresh Ingredients, Positive Impact, Team Support, Adaptability, Communication
Specialization
Candidates should have previous experience in a similar kitchen role and a passion for fresh ingredients and strong flavors. They should also be team-oriented, adaptable, and able to contribute positively to the work environment.
Experience Required
Minimum 2 year(s)
Reception Team Member at Accor
Birmingham, England, United Kingdom - Full Time
Skills Needed
Guest Relations, Customer Service, Communication, Problem Solving, Teamwork, Food & Beverage Service, Administration, Brand Image Maintenance
Specialization
Previous experience in a similar or customer-focused role is required. The position emphasizes the importance of providing exceptional guest experiences and building meaningful connections.
Fitness Instructor at Hilton Hotels & Resorts
Nottingham, England, United Kingdom - Full Time
Skills Needed
Fitness Assessments, Fitness Programmes, Gym Equipment Usage, Health And Safety Regulations, Customer Service, Communication Skills, Personal Hygiene, Positive Attitude, Passion For Health And Fitness
Specialization
Candidates should have an NVQ level 2 in a sport-related topic and a passion for health and fitness. Previous experience in the fitness industry and knowledge of diet and nutrition are advantageous.
Casual Kitchen Porter at Four Seasons Hotels Limited - Turkey
London, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Team Spirit, Flexibility, Cleanliness, Safety
Specialization
Previous experience in a similar role is advantageous but not essential, as full training will be provided. Candidates should have a positive attitude, strong team spirit, and flexibility to work varying shifts.
Lounge Housekeeping Supervisor at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
Housekeeping, Team Leadership, Cleaning Protocols, Guest Satisfaction, Attention To Detail, Communication Skills, Health And Safety Regulations, Inventory Management, Training Staff, Customer Service, Fast Paced Environment, Problem Solving, Scheduling, Motivation, Feedback, Coaching
Specialization
Candidates should have previous experience in a housekeeping or cleaning supervisory role, preferably in a hospitality or airport environment. They must also possess expertise in training staff on cleaning procedures and a strong focus on guest satisfaction.
Experience Required
Minimum 2 year(s)
General Ledger Accountant at DO & CO AG
Hounslow, England, United Kingdom - Full Time
Skills Needed
General Ledger Accounting, Account Reconciliations, Financial Reporting, Vat Returns, Internal Audits, Excel Proficiency, Accounting Software, Attention To Detail, Communication Skills, Team Collaboration, Problem Solving, Flexibility, Record Keeping, Relationship Building, Regulatory Compliance, Data Integrity
Specialization
Candidates should have a BSc in Accounting, Finance, or Mathematics, or relevant experience in a financial role. They must possess strong attention to detail, excellent communication skills, and the ability to build relationships within the team.
Experience Required
Minimum 2 year(s)
Room Attendant (0-hour Casual Contract), The Savoy Hotel at Accor
London, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Problem Solving, Communication Skills, Organizational Skills, Ability To Work Under Pressure, Adaptability, Teamwork, Customer Service, Time Management, Multi Skilling
Specialization
Candidates should have a warm personality and the ability to build trusting relationships. A minimum of 1 year in hospitality and 6 months in housekeeping is preferred, along with flexibility to work various shifts.
Food and Beverage Supervisor at Red Hotels Limited
Newquay, England, United Kingdom - Full Time
Skills Needed
Exceptional Hospitality, Product Knowledge, Training, Mentoring, Quality Control, Hygiene, Health And Safety, Communication, Team Support, Passion For Hospitality
Specialization
We are looking for someone experienced yet willing to learn, self-motivated, and able to lead and develop a team. The ideal candidate should work in a clean and tidy manner and demonstrate a passion for hospitality.
Experience Required
Minimum 2 year(s)
Head Receptionist at Sige Relais Chateaux
Llandderfel, Wales, United Kingdom - Full Time
Skills Needed
Leadership, Communication, Attention To Detail, Guest Focused, Organizational Skills, It Capability, Problem Solving, Team Management, Customer Service, Flexibility, Professional Presentation, Local Knowledge, Multitasking, Training, Operational Excellence, Cash Handling
Specialization
Candidates should have proven experience in a senior reception or Front of House role within luxury hospitality, with strong leadership and communication skills. A calm, organized, and guest-focused approach is essential, along with the ability to manage priorities in a fast-paced environment.
Experience Required
Minimum 5 year(s)
Painter and Decorator at Accor
Crawley, England, United Kingdom - Full Time
Skills Needed
Painting, Decorating, Attention To Detail, Maintenance, Surface Preparation, Teamwork, Reliability, Positive Attitude
Specialization
We are looking for someone who takes pride in their work and notices the little things. Ideally, you should have experience in a similar role and a hands-on approach.
Waiter/Waitress at The Balmoral
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Team Spirit, Trustworthiness, Pride To Resolve Guest Issues, Enthusiasm For Learning, Cooperation, Tailoring Approach, High Quality Results, Knowledge Of Hotel Facilities, Ownership Of Job Performance
Specialization
We are looking for enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. Ideal candidates should demonstrate team spirit, trustworthiness, and a willingness to learn.
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