THE BRAND

At F1 Arcade we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core, for fans and non-fans alike. F1 Arcade venues provide an immersive, state of the art F1 racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…

SKILLS AND BACKGROUND

You must have previous job experience in hospitality, ideally as a front-of-house staff.
Fast learner- curious, proud, and confident in dealing with your team and guests
You must have a good understanding of working safely. Basic knowledge of food and fire safety.
Excellent communication and problem-solving skills.
Basic Epos and booking systems knowledge.

KEY RESPONSIBILITIES

• Be the face of F1 Arcade – Welcome the Guests with a strong sense of positivity.
• Providing initial, first-class service.
• Help each other / think about your team – where a colleague may be busy, keep the guest feeling acknowledged.
• To ensure that food and drink are served consistently, achieving the established agreed service standards.
• Lead briefings, training, and food and drink tastings to ensure team members can provide exceptional service.
• To record all sales accurately, including package charges, be responsible for guest payments.
• To ensure that a high standard of hygiene and cleanliness is maintained by following all cleaning practices, ensure that the daily checklists are completed.
• Be aware of your Health and Safety at Work responsibilities, follow all measures accordingly, and train all your teams on working in a safe environment.
• To have a good knowledge and understanding of all food and drink menus and an in-depth knowledge of those for your department to ensure the best service for the guest.
• To communicate with the Duty/Floor Manager regarding any problems or concerns with bookings/enquiries / pre-orders and sims issues
• Attend training sessions and team meetings as required and be involved in and contribute to these.