• Engaging and inclusive team environment where you can be yourself while delivering a consistently good shopping experience for our customers
• Support in your leadership role through the Store Leadership Pathway providing the next chapter to your career in retail
• But wait, there’s more……attractive team benefits & perks with brands you’ll know and love!

WHAT YOU’LL EXPERIENCE

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• Get ready to level up your skills! Opportunities to grow your career through our Stores Leadership Pathway which provides foundational skills through purposeful exposure, experience and learning
• More time for you to conquer your personal life - We understand that flexibility means different things to different people. Let’s discuss what flexibility looks like to you & how we might be able to support you.
• Workplace support which includes 24/7 access to the Sonder App for you and your family
• Paid parental leave for primary caregivers with access to Grace Papers which provides resources on balancing family & work!
• Take time off when you need it - A progressive and competitive leave policy that gives you more space to focus on what truly matters to you

ABOUT THE ROLE

Our Department Manager roles continue to shape your future to an interesting, fulfilling and exciting career at Woolworths Group.
Supported by our Store Leadership Pathway, you will be able to develop your leadership skills and department capabilities to lead your department and continue to build your career.
Department Managers are responsible for end to end leadership of their department, fostering a connected, flexible and high performing team committed to serving our customers and communities.
As a leader who cares, you will play a key role in the day-to-day functions of the department while working closely with the store leadership team and team members to ensure we provide our customers with a great shopping experience and our team with a great place to work.
It’s important to us that everyone has the opportunity to reach their full potential and being a Department Manager is the next step for many towards their career in Store Management or Support, for others it’s the opportunity to become an expert in your field - the choice is yours!

WHAT YOU’LL DO

As a Customer Service Manager at Woolworths Supermarkets your customer service, communication and planning skills will help to effectively roster your team to work together to reduce queue wait time, improve customer pickup experience, manage tobacco inventory and legal compliance.