It Jobs in Canada

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Technical and Customer Experience Advisor at Transcom
Ontario, Ontario, Canada - Full Time
Skills Needed
Communication Skills, Training, Ethernet, Customer Service, It, Addition, Shared Office Space, Financial Transactions
Qualification
Diploma
Mental Health & Justice Case Worker at Margarets Housing and Community Support Services
Toronto, ON, Canada - Full Time
Skills Needed
Case Management Software, Harm Reduction, Life Insurance, Reporting, Client Confidentiality, Psychology, French, Computer Skills, Crisis Management, Assessment, Case Management, It, Communication Skills, Vision Care, Dental Care, Mental Health
Specialization
Social work psychology counselling or a related field is required
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Front Store Supervisor- Part Time at Shoppers Drug Mart Pharmaprix
Dartmouth, NS B2W 5G7, Canada - Full Time
Skills Needed
It, Decision Making, Management Skills, Customer Satisfaction
Qualification
Graduate
Intermediate Underwriter at Allstate
Ontario, Ontario, Canada - Full Time
Skills Needed
Protection, It
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Culinary Operations Manager at Aramark
Ottawa, ON K1N 9J2, Canada - Full Time
Skills Needed
Microsoft, Excel, It, Payroll, Purchasing
Specialization
Culinary certificate or degree by an accredited culinary agency preferred or equivalent
Qualification
Trade Certificate
Experience Required
Minimum 2 year(s)
Senior Tax Analyst at Make Space
New Westminster, BC V3L 5M4, Canada - Full Time
Skills Needed
Corporate Tax, Canadian Tax, It, Tax, Dental Care, Excel, Beginner, Completion, Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Customer Service Representative at BMO Financial Group
Montréal, QC H2Y 1L6, Canada - Full Time
Skills Needed
Banking Solutions, Filing, Social Media, Interpersonal Skills, Customer Applications, Basic, Referrals, Personal Banking, Collaboration, Customer Experience, Connections, Operational Activities, Regulatory Requirements, It, Digital Applications, Communication Skills
Qualification
Diploma
Labourer, Pigging & Decoking at CEDA
Red Deer, AB, Canada - Full Time
Skills Needed
H2s, Pipelines, Scheduling, Facebook, Industrial Experience, Job Fairs, Boilers, It, Stairs
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Part Time Key Lead at Knix
Ottawa, ON, Canada - Full Time
Skills Needed
It
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Social Media Manager at Randy Gallant Real EstateEXP Realty
Calgary, AB T2X 3X7, Canada - Full Time
Skills Needed
Flexible Schedule, Facebook, Availability, Instagram, It
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Budtender at IMAGINE CANNABIS
Tsawwassen, BC, Canada - Full Time
Skills Needed
It, Retail, Customer Service
Specialization
Cannsell or selling it right standard certificate
Qualification
Trade Certificate
Experience Required
Minimum 1 year(s)
Maintenance - Millwright Apprentice 3rd/ 4th Year at FlexnGate
Windsor, ON N8T 3C6, Canada - Full Time
Skills Needed
Instructions, Components, Safety Training, Development Programs, Aoda, Materials, It
Qualification
Diploma
Recreational Gymnastics Coach at Elevate Gymnastics Club
Kenora, ON P9N 1M2, Canada - Full Time
Skills Needed
It, Gymnastics, Management Skills, Children
Specialization
Foundations intro certification in artistic gymnastics or a willingness to obtain it.
Qualification
Graduate
Front Store Supervisor - Open Availability at Shoppers Drug Mart Pharmaprix
Burlington, ON, Canada - Full Time
Skills Needed
It, Management Skills, Decision Making, Customer Satisfaction
Qualification
Graduate
Product Support Operations Representative at Caterpillar
Edmonton, AB, Canada - Full Time
Skills Needed
Lessons, Groups, Vendors, Customer Service, It, Measures, Commitments
Specialization
Business marketing/marketing communications or engineering
Qualification
Graduate
Payroll and Accounting Specialist / Spécialiste en paie et comptabilité at David Suzuki Foundation
Vancouver, BC, Canada - Full Time
Skills Needed
Reporting, Employment Standards, Deferred Revenue, Pcp, It, Cpm, Excel
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Senior Inside Sales Account Representative at Accenture
St. Catharines, ON L2R 7G1, Canada - Full Time
Skills Needed
It, Customer Satisfaction, Digital Marketing, Flexible Schedule, Life Insurance, Vision Care, Artificial Intelligence, Dental Care, Sales Skills, Disability Insurance, Training, Computer Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Online Administrative/Marketing Assistant at Frenchetvoila
Leduc, AB, Canada - Full Time
Skills Needed
Excel, Microsoft Word, Customer Service, Children, It, Flexible Schedule, Email, English
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Heavy Equipment Technician at Tuber Towing Recovery
Spruce Grove, AB T7X 4P9, Canada - Full Time
Skills Needed
Organization Skills, Vision Care, Communication Skills, It, Interpersonal Skills, Mathematics, Dental Care
Specialization
Journeyman certificate - automotive or heavy equipment technician
Qualification
Trade Certificate
Junior Graphic Designer at Entro
Toronto, ON M5J 2G2, Canada - Full Time
Skills Needed
Collaboration, Design, Visual Communication, Creativity, Brochures, Color Theory, Design Tools, Typography, Adobe Creative Suite, Presentations, Corporate Identity, Premiere Pro, Figma, Video Editing, Canva, It, Communication Skills, Graphic Design
Specialization
Graphic Design, Marketing, Design
Qualification
Diploma
Technical and Customer Experience Advisor at Transcom
Ontario, Ontario, Canada -
Full Time


Start Date

Immediate

Expiry Date

09 Dec, 25

Salary

19.5

Posted On

10 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Training, Ethernet, Customer Service, It, Addition, Shared Office Space, Financial Transactions

Industry

Outsourcing/Offshoring

Description

Do you love exploring the ways technology helps you do all your favorite things?
Do you love helping people and sharing your knowledge?
Do you want to grow your career with a company that rewards your hard work?
Do you want to improve your work / life balance and work from the comfort of your home?

JOIN OUR TRANSCOM FAMILY AS A TECHNICAL AND CUSTOMER EXPERIENCE ADVISOR!

You’ll be the friendly voice of our Telecommunications client to support their customers with smartphones, tablets, and computers. As a Technical and Customer Experience Advisor, you’ll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. In addition, customers may also have questions about services on their account, need help enrolling in or canceling a service, or disputing a charge.
Listen below to hear a sample of the types of calls you’ll handle when you join our amazing team!
Call Sample 1: https://dreambroker.com/channel/63uahzra/o30vts80
Call Sample 2: https://dreambroker.com/channel/63uahzra/3blz915a
Call Sample 3: https://dreambroker.com/channel/x6ojqbah/epzdpz7d
Call Sample 4: https://dreambroker.com/channel/ysuhmltn/h08g77lv

Responsibilities
  • At least 18 years or older
  • High School Diploma, or equivalent
  • Able to successfully pass a criminal background check
  • Able to work a full-time work week of 35-44 hours, with overtime opportunities as needed. We are not currently hiring for part-time opportunities.
  • Able to maintain 100% strict adherence to the assigned schedule
  • Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays)
  • Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule
  • Strong computer knowledge, including ability to accurately type at least 30 wpm
  • Excellent English written and verbal communication skills
  • Courteous and friendly with high level of professionalism
  • Willingness to follow procedures and adhere to policies
  • Able to communicate information and ideas so others will understand and able to exchange accurate information in these situations
  • Able to multitask applications while talking to customers on the phone
  • Able to thrive in a fast-paced, time-pressured, dynamic work environment taking back-to-back calls
  • Able to actively listen to customer needs and demonstrate empathy - this includes having problem sensitivity - solve customer problems and be sensitive to others while you do it
  • Highly adept at working with a high frequency of conflict situations, as well as upset customers
  • Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multi-task, and concentrate in a prolonged setting.
  • Able to use your hands to handle, control, or feel objects, tools, or controls
  • Experience reviewing financial transactions and assisting customers that need help enrolling in or canceling a service, or disputing a charge, preferred
  • Experience in a technical support role or troubleshooting technical issues, preferred
  • Previous call center and/or work from home experience, preferre
Technical and Customer Experience Advisor at Transcom
Ontario, Ontario, Canada - Full Time
Skills Needed
Communication Skills, Training, Ethernet, Customer Service, It, Addition, Shared Office Space, Financial Transactions
Qualification
Diploma
Mental Health & Justice Case Worker at Margarets Housing and Community Support Services
Toronto, ON, Canada - Full Time
Skills Needed
Case Management Software, Harm Reduction, Life Insurance, Reporting, Client Confidentiality, Psychology, French, Computer Skills, Crisis Management, Assessment, Case Management, It, Communication Skills, Vision Care, Dental Care, Mental Health
Specialization
Social work psychology counselling or a related field is required
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Front Store Supervisor- Part Time at Shoppers Drug Mart Pharmaprix
Dartmouth, NS B2W 5G7, Canada - Full Time
Skills Needed
It, Decision Making, Management Skills, Customer Satisfaction
Qualification
Graduate
Intermediate Underwriter at Allstate
Ontario, Ontario, Canada - Full Time
Skills Needed
Protection, It
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Culinary Operations Manager at Aramark
Ottawa, ON K1N 9J2, Canada - Full Time
Skills Needed
Microsoft, Excel, It, Payroll, Purchasing
Specialization
Culinary certificate or degree by an accredited culinary agency preferred or equivalent
Qualification
Trade Certificate
Experience Required
Minimum 2 year(s)
Senior Tax Analyst at Make Space
New Westminster, BC V3L 5M4, Canada - Full Time
Skills Needed
Corporate Tax, Canadian Tax, It, Tax, Dental Care, Excel, Beginner, Completion, Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Customer Service Representative at BMO Financial Group
Montréal, QC H2Y 1L6, Canada - Full Time
Skills Needed
Banking Solutions, Filing, Social Media, Interpersonal Skills, Customer Applications, Basic, Referrals, Personal Banking, Collaboration, Customer Experience, Connections, Operational Activities, Regulatory Requirements, It, Digital Applications, Communication Skills
Qualification
Diploma
Labourer, Pigging & Decoking at CEDA
Red Deer, AB, Canada - Full Time
Skills Needed
H2s, Pipelines, Scheduling, Facebook, Industrial Experience, Job Fairs, Boilers, It, Stairs
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Part Time Key Lead at Knix
Ottawa, ON, Canada - Full Time
Skills Needed
It
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Social Media Manager at Randy Gallant Real EstateEXP Realty
Calgary, AB T2X 3X7, Canada - Full Time
Skills Needed
Flexible Schedule, Facebook, Availability, Instagram, It
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Budtender at IMAGINE CANNABIS
Tsawwassen, BC, Canada - Full Time
Skills Needed
It, Retail, Customer Service
Specialization
Cannsell or selling it right standard certificate
Qualification
Trade Certificate
Experience Required
Minimum 1 year(s)
Maintenance - Millwright Apprentice 3rd/ 4th Year at FlexnGate
Windsor, ON N8T 3C6, Canada - Full Time
Skills Needed
Instructions, Components, Safety Training, Development Programs, Aoda, Materials, It
Qualification
Diploma
Recreational Gymnastics Coach at Elevate Gymnastics Club
Kenora, ON P9N 1M2, Canada - Full Time
Skills Needed
It, Gymnastics, Management Skills, Children
Specialization
Foundations intro certification in artistic gymnastics or a willingness to obtain it.
Qualification
Graduate
Front Store Supervisor - Open Availability at Shoppers Drug Mart Pharmaprix
Burlington, ON, Canada - Full Time
Skills Needed
It, Management Skills, Decision Making, Customer Satisfaction
Qualification
Graduate
Product Support Operations Representative at Caterpillar
Edmonton, AB, Canada - Full Time
Skills Needed
Lessons, Groups, Vendors, Customer Service, It, Measures, Commitments
Specialization
Business marketing/marketing communications or engineering
Qualification
Graduate
Payroll and Accounting Specialist / Spécialiste en paie et comptabilité at David Suzuki Foundation
Vancouver, BC, Canada - Full Time
Skills Needed
Reporting, Employment Standards, Deferred Revenue, Pcp, It, Cpm, Excel
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Senior Inside Sales Account Representative at Accenture
St. Catharines, ON L2R 7G1, Canada - Full Time
Skills Needed
It, Customer Satisfaction, Digital Marketing, Flexible Schedule, Life Insurance, Vision Care, Artificial Intelligence, Dental Care, Sales Skills, Disability Insurance, Training, Computer Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Online Administrative/Marketing Assistant at Frenchetvoila
Leduc, AB, Canada - Full Time
Skills Needed
Excel, Microsoft Word, Customer Service, Children, It, Flexible Schedule, Email, English
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Heavy Equipment Technician at Tuber Towing Recovery
Spruce Grove, AB T7X 4P9, Canada - Full Time
Skills Needed
Organization Skills, Vision Care, Communication Skills, It, Interpersonal Skills, Mathematics, Dental Care
Specialization
Journeyman certificate - automotive or heavy equipment technician
Qualification
Trade Certificate
Junior Graphic Designer at Entro
Toronto, ON M5J 2G2, Canada - Full Time
Skills Needed
Collaboration, Design, Visual Communication, Creativity, Brochures, Color Theory, Design Tools, Typography, Adobe Creative Suite, Presentations, Corporate Identity, Premiere Pro, Figma, Video Editing, Canva, It, Communication Skills, Graphic Design
Specialization
Graphic Design, Marketing, Design
Qualification
Diploma
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