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Senior Analyst - Decision Sciences at HSBC Securities Services Luxembourg
Bengaluru, karnataka, India - Full Time
Skills Needed
Risk Management, Asset Liability Capital Management, Liquidity Risk, Interest Rate Risk, Capital Management, Stress Testing, Regulatory Compliance, Financial Modeling, Scenario Analysis, Analytical Thinking, Strategic Thinking, Communication Skills, Interpersonal Skills, Leadership Skills, Team Management, Mentoring
Specialization
Minimum of 5+ years of experience in risk management with a strong focus on ALCM treasury or balance sheet management. Deep knowledge of ALCM risks and significant experience in leading stress testing and capital planning initiatives is required.
Experience Required
Minimum 5 year(s)
Senior Software Engineer, Development at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
Java8+, Restful Microservices, Apis, Spring, Spring Boot, Sql, Devops, Api Security, Code Reviews, Troubleshooting, Debugging, Optimization, Documentation, Collaboration, Adaptability, English, Mandarin
Specialization
Candidates should have knowledge of Java8+ and an understanding of RESTful microservices and APIs. Experience with Spring/Spring Boot, database technologies, and working in a DevOps delivery team is desirable.
Experience Required
Minimum 5 year(s)
Senior Software Engineer at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
Java, Spring, Springboot, Api, Json, Raml, Sql, Ddl, Database Design, Ci/Cd, Devops, Jenkins, Ansible, Splunk, Appdynamic, Github
Specialization
Candidates should have over 5 years of IT experience with solid knowledge of Java, Spring, and SQL. Strong analytical, design, and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
AVS at HSBC Securities Services Luxembourg
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Customer Service, Sales, Client Relationship, Teamwork, Results Orientation, Problem Solving, Adaptability To Change, Teller Service
Specialization
Candidates need a degree in Economic-Administrative or Financial areas (incomplete or completed) or a completed high school diploma. A minimum of 6 months of experience in customer service and a minimum of 6 months of sales experience are required, preferably in the financial sector.
Senior Software Engineer at HSBC Securities Services Luxembourg
Xin'an, Henan, China - Full Time
Skills Needed
Java, Spring Boot, Mybatis, Sql, Linux, Shell Script, Agile, Devsecops, Technical Leadership, Production Support, Root Cause Analysis, It Solutions, Architecture Diagrams, Banking Cards Product, Communication Skills, Proactive
Specialization
Candidates should have more than 7 years of experience in IT development and project delivery, with strong technical skills in various programming languages and frameworks. Experience in banking cards products is preferred, along with strong communication skills in a global environment.
Experience Required
Minimum 10 year(s)
Assistant Director,Data and Analytics at HSBC Securities Services Luxembourg
Bengaluru, karnataka, India - Full Time
Skills Needed
Data Science, Computer Science, Statistics, Mathematics, Data Mining, Data Analysis, Optimization, Sas, Python, Sql, Fraud, Anti Money Laundering, Terrorist Financing, Anti Bribery & Corruption, Sanctions, Analytical Techniques, Creative Problem Solving
Specialization
Degree level educated in Data Science, Computer Science, Statistics, Mathematics or any other quantitative discipline is required. Experience in analytical techniques and tools such as SAS, Python, and SQL, along with domain experience in financial crime is essential.
Experience Required
Minimum 5 year(s)
Assistant Vice President, Compensation Lead - HSBC Life at HSBC Securities Services Luxembourg
Singapore, , Singapore - Full Time
Skills Needed
Microsoft Office Skills, Ms Excel, Ms Word, Vba, Insurance Industry Experience, Interpersonal Skills, Communication Skills, Meticulousness, Time Management, Problem Solving Skills
Specialization
Strong Microsoft Office skills, particularly in Excel and Word, are essential, along with proficiency in VBA and experience in the insurance industry. Candidates should possess great interpersonal and communication skills, be meticulous, and able to manage multiple priorities effectively.
Experience Required
Minimum 5 year(s)
Senior Software Engineer at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
React, C#, Java Springboot, Mango Db, Oracle Db, Unit Tests, Ui Tests, Analytical Skills, Problem Solving, Devops, Agile, English, Independent Work, Learning, Business Models, Technologies
Specialization
Candidates should have solid knowledge and experience in technologies such as React, C#, and Java Springboot, along with experience in databases like Mango DB and Oracle DB. Strong analytical, design, and problem-solving skills are essential, as well as experience in a DevOps-focused environment.
Experience Required
Minimum 5 year(s)
Sr. Associate Director, Control Manager at HSBC Securities Services Luxembourg
Hyderabad, Telangana, India - Full Time
Skills Needed
Team Leadership, Regulatory Engagement, Technology Oversight, Risk Management, Governance, Compliance Operations, Rfi Management, Triage, Workflow Tools, Quality Assurance, Process Improvement, Stakeholder Management, Coaching, Documentation, Sla Management, Data Environments
Specialization
Successful candidates must have experience in regulatory engagement, technology, cyber, risk, governance, or compliance operations within financial services, along with proven ability to manage structured processes and interpret regulatory requests. Strong organizational, written communication skills, and proficiency with workflow/GRC tools are essential for managing high-volume, time-sensitive environments.
Experience Required
Minimum 5 year(s)
Senior Tax Manager - Compliance at HSBC Securities Services Luxembourg
Ciudad de México, , Mexico - Full Time
Skills Needed
Corporate Tax Reporting, Ifrs, Deferred Tax, Tax Compliance, Financial Accounting, External Reporting, Effective Tax Rate (Etr), Saracen, Process Optimization, Automation, Risk Management, Excel, Data Analysis, Leadership, Agile Mindset, Organization
Specialization
Candidates must possess a Bachelor’s Degree in Accounting, Finance, or Business Administration and have over 5 years of experience in Corporate Tax reporting, Deferred Tax determination, and compliance, preferably within financial institutions or Big Four firms. Strong English proficiency, attention to detail, leadership, and proficiency in Excel are also required.
Experience Required
Minimum 5 year(s)
Gerente Oferta de valor at HSBC Securities Services Luxembourg
Ciudad de México, , Mexico - Full Time
Skills Needed
Analysis, Synthesis, Organization, Prioritization, Problem Solving, Communication, Presentation, Negotiation, Business Case Development, P&L Understanding, Sales Monitoring, Customer Acquisition Strategy, Market Analysis, Incentive Scheme Analysis, Performance Tracking
Specialization
Candidates must possess strong analytical and synthesis capabilities, organizational aptitude, and the ability to prioritize and work under pressure. Essential skills include problem-solving, communication, presentation, negotiation, financial acumen for business case development, and knowledge of sales monitoring and linking strategies.
Experience Required
Minimum 2 year(s)
Customer Service Consultant at HSBC Securities Services Luxembourg
Porthmadog, Wales, United Kingdom - Full Time
Skills Needed
Communication Skills, Customer Service, Digital Platforms Education, Fraud Awareness, Vulnerability Support, Complex Banking Needs Support, Ownership, Empathy, Resilience, Problem Solving
Specialization
Candidates must demonstrate excellent communication skills, the ability to engage in effective conversations, and show empathy while taking ownership of customer inquiries through to resolution. Previous customer service experience is helpful but not essential; a genuine passion for exceeding customer expectations is prioritized.
Customer Service Consultant at HSBC Securities Services Luxembourg
Chichester, England, United Kingdom - Full Time
Skills Needed
Communication, Customer Service, Empathy, Ownership, Resilience, Digital Platform Education, Fraud Awareness, Complex Needs Support, Financial Inclusion
Specialization
Candidates must demonstrate excellent communication skills, the ability to engage in effective conversations, and show empathy, taking full ownership of customer inquiries until resolution. While previous customer service experience is helpful, the primary requirement is a genuine passion for exceeding customer expectations, as training will be provided for everything else.
Customer Service Consultant at HSBC Securities Services Luxembourg
Farnborough, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Customer Service, Empathy, Ownership, Problem Resolution, Resilience, Digital Platform Education, Fraud Awareness, Vulnerability Support, Complex Banking Needs Handling
Specialization
Successful candidates must demonstrate excellent communication skills, the ability to engage effectively, and a genuine passion for exceeding customer expectations through personalized and efficient service. While previous customer service experience is helpful, the primary focus is on conversational ability and a commitment to going above and beyond for customers.
Customer Service Consultant at HSBC Securities Services Luxembourg
Huddersfield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Empathy, Ownership, Resilience, Digital Platforms Education, Fraud Awareness, Complex Needs Support, Financial Inclusion
Specialization
Candidates must demonstrate excellent communication skills, the ability to engage in effective conversations, and show empathy towards customers. The role requires taking ownership of enquiries through to resolution and being resilient in a continuously changing environment; previous customer service experience is helpful but not essential.
Stage Fiscaliste - 1er semestre 2026 (f/m/d) at HSBC Securities Services Luxembourg
Courbevoie, Ile-de-France, France - Full Time
Skills Needed
Fiscality, Research, Analysis, Banking Products, International Taxation, Transfer Pricing, Restructuring, Tax Compliance, Legal Writing, Teamwork, Autonomy, Rigor, English Proficiency
Specialization
Candidates should have a Master's degree in Taxation and prior experience in a corporate or consulting environment. Strong writing, analytical, and interpersonal skills, along with a good command of English, are essential.
Customer Service Consultant at HSBC Securities Services Luxembourg
Newcastle upon Tyne, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Customer Service, Empathy, Ownership, Resilience, Digital Platform Education, Fraud Awareness, Complex Needs Support, Financial Inclusion, Problem Solving
Specialization
Candidates must demonstrate excellent communication skills, the ability to engage in effective conversations, and a genuine passion for exceeding customer expectations with friendly and efficient service. While previous customer service experience is helpful, the essential requirement is the ability to hold a conversation and a passion for going above and beyond for customers.
Manager, Reward+ at HSBC Securities Services Luxembourg
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Digital Rewards, Customer Engagement, Data Analysis, Marketing Campaigns, Merchandise Curation, Pricing, Sku Inventory Management, Cross Functional Collaboration, Customer Centric Design, Data Analytics, Third Party Partner Engagement, Market Research, Competitor Analysis, Agile Delivery Methodologies, Project Management, Relationship Building
Specialization
Candidates must possess a Bachelor's degree in Business, Marketing, Technology, or a related field, along with proven experience in e-commerce, digital rewards, or loyalty programs. Essential skills include strong organizational abilities, proficiency in agile methodologies, data analytics, and relationship building.
Experience Required
Minimum 5 year(s)
Staff Branch Operation at HSBC Securities Services Luxembourg
Pontianak, West Kalimantan, Indonesia - Full Time
Skills Needed
Service, Operation, Sop Adherence, Regulation Compliance, Integrity, Sales Driven, Detail Oriented, Process Oriented, Administration, Archiving, Communication, Interpersonal Skills
Specialization
Candidates must possess a minimum of two years of banking experience and hold at least a bachelor's degree. Essential qualities include integrity, strong knowledge of service and operations, a sales-driven mindset, attention to detail, and strong administrative and archiving skills.
Experience Required
Minimum 2 year(s)
Customer Service Representative at HSBC Securities Services Luxembourg
Carlisle, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Ownership, Empathy, Attention To Detail, Resilience, Problem Solving, Team Collaboration, Digital Platform Education, Transaction Processing
Specialization
Successful candidates must demonstrate excellent communication skills, the ability to engage effectively, show empathy, and take ownership of customer inquiries through to resolution, aiming to exceed expectations. While previous customer service experience is helpful, the primary requirement is a genuine passion for going above and beyond for customers, as all other necessary skills will be taught.
Senior Analyst - Decision Sciences at HSBC Securities Services Luxembourg
Bengaluru, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Risk Management, Asset Liability Capital Management, Liquidity Risk, Interest Rate Risk, Capital Management, Stress Testing, Regulatory Compliance, Financial Modeling, Scenario Analysis, Analytical Thinking, Strategic Thinking, Communication Skills, Interpersonal Skills, Leadership Skills, Team Management, Mentoring

Industry

Financial Services

Description
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Analyst – Decision Science In this role, you will: Provide independent oversight and challenge to the first line’s Asset Liability Capital Management (ALCM) activities, ensuring that risk management practices align with the bank’s risk appetite and regulatory expectations. Monitor and evaluate the effectiveness of risk management frameworks, policies, and controls related to ALCM (Asset Liability Capital Management) risk. Lead the identification, assessment, and monitoring of key risks within ALCM, including interest rate risk in the banking book (Interest Rate Risk in Banking Book), liquidity risk, and capital adequacy. Ensure comprehensive risk assessments are conducted, and appropriate controls are in place to mitigate identified risks Ensure compliance with all relevant regulatory requirements related to ALCM (Asset Liability Capital Management) risk, including Basel III/IV, IRRBB (Interest Rate Risk in Banking Book) guidelines, and local regulatory frameworks. Oversee the preparation of high-quality risk reports and presentations for senior management, the Board of Directors, and regulatory bodies. To be successful, you will: Minimum of 5+ years of experience in risk management, with a strong focus on ALCM (Asset Liability Capital Management) treasury, or balance sheet management within a financial institution. Deep knowledge of ALCM (Asset Liability Capital Management) risks, including liquidity risk, interest rate risk, and capital management, with a proven track record of managing these risks at a senior level. Experience in a second-line risk stewardship or risk oversight role is highly desirable. Significant experience in leading stress testing and capital planning initiatives, with a strong understanding of regulatory requirements and industry best practices. Strong analytical and strategic thinking abilities, with a deep understanding of financial modeling, stress testing, and scenario analysis. Excellent communication and interpersonal skills, capable of influencing and advising senior stakeholders. In-depth knowledge of relevant regulatory requirements, including Basel III/IV and IRRBB (Interest Rate Risk in Banking Book), with experience in regulatory reporting and compliance. Strong leadership and team management skills, with the ability to mentor and develop junior team members. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ***Issued By HSBC Electronic Data Processing (India) Private LTD***
Responsibilities
Provide independent oversight and challenge to the first line’s Asset Liability Capital Management activities. Monitor and evaluate the effectiveness of risk management frameworks, policies, and controls related to ALCM risk.
Senior Analyst - Decision Sciences at HSBC Securities Services Luxembourg
Bengaluru, karnataka, India - Full Time
Skills Needed
Risk Management, Asset Liability Capital Management, Liquidity Risk, Interest Rate Risk, Capital Management, Stress Testing, Regulatory Compliance, Financial Modeling, Scenario Analysis, Analytical Thinking, Strategic Thinking, Communication Skills, Interpersonal Skills, Leadership Skills, Team Management, Mentoring
Specialization
Minimum of 5+ years of experience in risk management with a strong focus on ALCM treasury or balance sheet management. Deep knowledge of ALCM risks and significant experience in leading stress testing and capital planning initiatives is required.
Experience Required
Minimum 5 year(s)
Senior Software Engineer, Development at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
Java8+, Restful Microservices, Apis, Spring, Spring Boot, Sql, Devops, Api Security, Code Reviews, Troubleshooting, Debugging, Optimization, Documentation, Collaboration, Adaptability, English, Mandarin
Specialization
Candidates should have knowledge of Java8+ and an understanding of RESTful microservices and APIs. Experience with Spring/Spring Boot, database technologies, and working in a DevOps delivery team is desirable.
Experience Required
Minimum 5 year(s)
Senior Software Engineer at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
Java, Spring, Springboot, Api, Json, Raml, Sql, Ddl, Database Design, Ci/Cd, Devops, Jenkins, Ansible, Splunk, Appdynamic, Github
Specialization
Candidates should have over 5 years of IT experience with solid knowledge of Java, Spring, and SQL. Strong analytical, design, and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
AVS at HSBC Securities Services Luxembourg
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Customer Service, Sales, Client Relationship, Teamwork, Results Orientation, Problem Solving, Adaptability To Change, Teller Service
Specialization
Candidates need a degree in Economic-Administrative or Financial areas (incomplete or completed) or a completed high school diploma. A minimum of 6 months of experience in customer service and a minimum of 6 months of sales experience are required, preferably in the financial sector.
Senior Software Engineer at HSBC Securities Services Luxembourg
Xin'an, Henan, China - Full Time
Skills Needed
Java, Spring Boot, Mybatis, Sql, Linux, Shell Script, Agile, Devsecops, Technical Leadership, Production Support, Root Cause Analysis, It Solutions, Architecture Diagrams, Banking Cards Product, Communication Skills, Proactive
Specialization
Candidates should have more than 7 years of experience in IT development and project delivery, with strong technical skills in various programming languages and frameworks. Experience in banking cards products is preferred, along with strong communication skills in a global environment.
Experience Required
Minimum 10 year(s)
Assistant Director,Data and Analytics at HSBC Securities Services Luxembourg
Bengaluru, karnataka, India - Full Time
Skills Needed
Data Science, Computer Science, Statistics, Mathematics, Data Mining, Data Analysis, Optimization, Sas, Python, Sql, Fraud, Anti Money Laundering, Terrorist Financing, Anti Bribery & Corruption, Sanctions, Analytical Techniques, Creative Problem Solving
Specialization
Degree level educated in Data Science, Computer Science, Statistics, Mathematics or any other quantitative discipline is required. Experience in analytical techniques and tools such as SAS, Python, and SQL, along with domain experience in financial crime is essential.
Experience Required
Minimum 5 year(s)
Assistant Vice President, Compensation Lead - HSBC Life at HSBC Securities Services Luxembourg
Singapore, , Singapore - Full Time
Skills Needed
Microsoft Office Skills, Ms Excel, Ms Word, Vba, Insurance Industry Experience, Interpersonal Skills, Communication Skills, Meticulousness, Time Management, Problem Solving Skills
Specialization
Strong Microsoft Office skills, particularly in Excel and Word, are essential, along with proficiency in VBA and experience in the insurance industry. Candidates should possess great interpersonal and communication skills, be meticulous, and able to manage multiple priorities effectively.
Experience Required
Minimum 5 year(s)
Senior Software Engineer at HSBC Securities Services Luxembourg
Guangzhou, Guangdong, China - Full Time
Skills Needed
React, C#, Java Springboot, Mango Db, Oracle Db, Unit Tests, Ui Tests, Analytical Skills, Problem Solving, Devops, Agile, English, Independent Work, Learning, Business Models, Technologies
Specialization
Candidates should have solid knowledge and experience in technologies such as React, C#, and Java Springboot, along with experience in databases like Mango DB and Oracle DB. Strong analytical, design, and problem-solving skills are essential, as well as experience in a DevOps-focused environment.
Experience Required
Minimum 5 year(s)
Sr. Associate Director, Control Manager at HSBC Securities Services Luxembourg
Hyderabad, Telangana, India - Full Time
Skills Needed
Team Leadership, Regulatory Engagement, Technology Oversight, Risk Management, Governance, Compliance Operations, Rfi Management, Triage, Workflow Tools, Quality Assurance, Process Improvement, Stakeholder Management, Coaching, Documentation, Sla Management, Data Environments
Specialization
Successful candidates must have experience in regulatory engagement, technology, cyber, risk, governance, or compliance operations within financial services, along with proven ability to manage structured processes and interpret regulatory requests. Strong organizational, written communication skills, and proficiency with workflow/GRC tools are essential for managing high-volume, time-sensitive environments.
Experience Required
Minimum 5 year(s)
Senior Tax Manager - Compliance at HSBC Securities Services Luxembourg
Ciudad de México, , Mexico - Full Time
Skills Needed
Corporate Tax Reporting, Ifrs, Deferred Tax, Tax Compliance, Financial Accounting, External Reporting, Effective Tax Rate (Etr), Saracen, Process Optimization, Automation, Risk Management, Excel, Data Analysis, Leadership, Agile Mindset, Organization
Specialization
Candidates must possess a Bachelor’s Degree in Accounting, Finance, or Business Administration and have over 5 years of experience in Corporate Tax reporting, Deferred Tax determination, and compliance, preferably within financial institutions or Big Four firms. Strong English proficiency, attention to detail, leadership, and proficiency in Excel are also required.
Experience Required
Minimum 5 year(s)
Gerente Oferta de valor at HSBC Securities Services Luxembourg
Ciudad de México, , Mexico - Full Time
Skills Needed
Analysis, Synthesis, Organization, Prioritization, Problem Solving, Communication, Presentation, Negotiation, Business Case Development, P&L Understanding, Sales Monitoring, Customer Acquisition Strategy, Market Analysis, Incentive Scheme Analysis, Performance Tracking
Specialization
Candidates must possess strong analytical and synthesis capabilities, organizational aptitude, and the ability to prioritize and work under pressure. Essential skills include problem-solving, communication, presentation, negotiation, financial acumen for business case development, and knowledge of sales monitoring and linking strategies.
Experience Required
Minimum 2 year(s)
Customer Service Consultant at HSBC Securities Services Luxembourg
Porthmadog, Wales, United Kingdom - Full Time
Skills Needed
Communication Skills, Customer Service, Digital Platforms Education, Fraud Awareness, Vulnerability Support, Complex Banking Needs Support, Ownership, Empathy, Resilience, Problem Solving
Specialization
Candidates must demonstrate excellent communication skills, the ability to engage in effective conversations, and show empathy while taking ownership of customer inquiries through to resolution. Previous customer service experience is helpful but not essential; a genuine passion for exceeding customer expectations is prioritized.
Customer Service Consultant at HSBC Securities Services Luxembourg
Chichester, England, United Kingdom - Full Time
Skills Needed
Communication, Customer Service, Empathy, Ownership, Resilience, Digital Platform Education, Fraud Awareness, Complex Needs Support, Financial Inclusion
Specialization
Candidates must demonstrate excellent communication skills, the ability to engage in effective conversations, and show empathy, taking full ownership of customer inquiries until resolution. While previous customer service experience is helpful, the primary requirement is a genuine passion for exceeding customer expectations, as training will be provided for everything else.
Customer Service Consultant at HSBC Securities Services Luxembourg
Farnborough, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Customer Service, Empathy, Ownership, Problem Resolution, Resilience, Digital Platform Education, Fraud Awareness, Vulnerability Support, Complex Banking Needs Handling
Specialization
Successful candidates must demonstrate excellent communication skills, the ability to engage effectively, and a genuine passion for exceeding customer expectations through personalized and efficient service. While previous customer service experience is helpful, the primary focus is on conversational ability and a commitment to going above and beyond for customers.
Customer Service Consultant at HSBC Securities Services Luxembourg
Huddersfield, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Empathy, Ownership, Resilience, Digital Platforms Education, Fraud Awareness, Complex Needs Support, Financial Inclusion
Specialization
Candidates must demonstrate excellent communication skills, the ability to engage in effective conversations, and show empathy towards customers. The role requires taking ownership of enquiries through to resolution and being resilient in a continuously changing environment; previous customer service experience is helpful but not essential.
Stage Fiscaliste - 1er semestre 2026 (f/m/d) at HSBC Securities Services Luxembourg
Courbevoie, Ile-de-France, France - Full Time
Skills Needed
Fiscality, Research, Analysis, Banking Products, International Taxation, Transfer Pricing, Restructuring, Tax Compliance, Legal Writing, Teamwork, Autonomy, Rigor, English Proficiency
Specialization
Candidates should have a Master's degree in Taxation and prior experience in a corporate or consulting environment. Strong writing, analytical, and interpersonal skills, along with a good command of English, are essential.
Customer Service Consultant at HSBC Securities Services Luxembourg
Newcastle upon Tyne, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Customer Service, Empathy, Ownership, Resilience, Digital Platform Education, Fraud Awareness, Complex Needs Support, Financial Inclusion, Problem Solving
Specialization
Candidates must demonstrate excellent communication skills, the ability to engage in effective conversations, and a genuine passion for exceeding customer expectations with friendly and efficient service. While previous customer service experience is helpful, the essential requirement is the ability to hold a conversation and a passion for going above and beyond for customers.
Manager, Reward+ at HSBC Securities Services Luxembourg
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Digital Rewards, Customer Engagement, Data Analysis, Marketing Campaigns, Merchandise Curation, Pricing, Sku Inventory Management, Cross Functional Collaboration, Customer Centric Design, Data Analytics, Third Party Partner Engagement, Market Research, Competitor Analysis, Agile Delivery Methodologies, Project Management, Relationship Building
Specialization
Candidates must possess a Bachelor's degree in Business, Marketing, Technology, or a related field, along with proven experience in e-commerce, digital rewards, or loyalty programs. Essential skills include strong organizational abilities, proficiency in agile methodologies, data analytics, and relationship building.
Experience Required
Minimum 5 year(s)
Staff Branch Operation at HSBC Securities Services Luxembourg
Pontianak, West Kalimantan, Indonesia - Full Time
Skills Needed
Service, Operation, Sop Adherence, Regulation Compliance, Integrity, Sales Driven, Detail Oriented, Process Oriented, Administration, Archiving, Communication, Interpersonal Skills
Specialization
Candidates must possess a minimum of two years of banking experience and hold at least a bachelor's degree. Essential qualities include integrity, strong knowledge of service and operations, a sales-driven mindset, attention to detail, and strong administrative and archiving skills.
Experience Required
Minimum 2 year(s)
Customer Service Representative at HSBC Securities Services Luxembourg
Carlisle, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Ownership, Empathy, Attention To Detail, Resilience, Problem Solving, Team Collaboration, Digital Platform Education, Transaction Processing
Specialization
Successful candidates must demonstrate excellent communication skills, the ability to engage effectively, show empathy, and take ownership of customer inquiries through to resolution, aiming to exceed expectations. While previous customer service experience is helpful, the primary requirement is a genuine passion for going above and beyond for customers, as all other necessary skills will be taught.