About the job

Building the next generation of customer-focused sales talent at Laharts Kilkenny.

The Opportunity

Laharts Kilkenny is looking to appoint a motivated and ambitious individual to join our Sales Team as a Trainee Sales Executive. This is an opportunity to learn from an experienced team, develop strong sales and customer-service skills, and build a long-term career within Laharts.

The Laharts Customer Experience

Customer satisfaction is at the heart of this role. The successful candidate will learn how to understand each customer's needs, build trust and provide a professional, personal experience throughout their journey with Laharts.

CUSTOMER: Understand needs, build trust and deliver an outstanding experience.

DEVELOPMENT: Learn through coaching, mentoring, training and hands-on experience.

PROGRESSION: Develop the confidence and ability to progress into a Sales Executive role.

What You Will Learn

• The complete Laharts sales process, from initial enquiry through to delivery and follow-up.
• How to build rapport, understand customer requirements and develop long-term relationships.
• Effective customer follow-up and prospecting to manage opportunities professionally.
• How to conduct professional vehicle presentations and test drives.
• How to complete accurate vehicle appraisals and part-exchange assessments, working with the Sales Manager to agree values.
• How to use Laharts' in-house systems to accurately record customer information and activity.
• Product knowledge, sales skills and the customer-service standards expected at Laharts.
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Training & Mentoring

The trainee will work closely with the Sales Manager and experienced Sales Executives, receiving regular coaching, feedback and product and sales training.

The Person We're Looking For

We are looking for the right person, not simply someone with previous automotive experience.

The successful candidate will have the personality, attitude and ambition to develop within the business.

• Confident, friendly and comfortable dealing with customers.
• Genuinely interested in cars, people and providing excellent customer service.
• Professional, reliable and well organised.
• Ambitious, motivated and driven to achieve results.
• Open to coaching and willing to learn and develop.
• A strong team player who takes pride in their work.
• A full clean driving licence.
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What Success Looks Like

• CUSTOMER: Consistently delivers a professional and positive customer experience.
• CONFIDENCE: Builds product knowledge and confidence across every part of the sales process.
• PERFORMANCE: Takes ownership of follow-up, opportunities and personal development.
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Career Progression

The purpose of the role is to develop the successful candidate towards becoming a fully-fledged Sales Executive.

Trainee Sales Executive

Learn - Observe - Develop

Developing Sales Executive

Take ownership - Build confidence - Deliver

Sales Executive

Manage customers - Achieve - Progress