As a Sales and Service Specialist you will be our resident expert in our exciting and exclusive Macallan Boutique. In store, our product ranges include collections of fine whiskies including rare and vintage bottles from around the world. If you know your single malt from your single cask or perhaps you are an expert in Liquor, you will impress even our most discerning customers with your fantastic product knowledge.
A natural affinity with customers is key and, as a specialist, the ability to demonstrate products confidently and with passion is an excellent way to build customer relationships and maximise sales opportunities.

World Duty Free will provide a full induction and comprehensive training, to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development. In addition, as a customer service representative your benefits will include:

• Company bonus scheme
• Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us!
• Discounts on products for our staff, family, and friends
• Travel discounts
• Free parking

We know, to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills and receive fair recognition and reward. You can find out more about our benefits and values at worlddutyfreejobs.com/about_wdf/

• Company bonus scheme
• Employee Assistance programme – Confidential advice service to support our teams on a range of issues including, personal & financial – your wellbeing is important to us!
• Discounts on products for our staff, family, and friends
• Travel discounts
• Free parkin