DESCRIPTION

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic Principal ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you’ll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You’ll work closely with the Account Teams, ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer relationship owner you’ll be primarily focused on all elements the sales engagement, defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings and creating proposals and securing customer signoff of Statements of Works (SOW). Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services into Financial Services organisations will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings and customer satisfaction (CSAT).
The AWS Professional Services organisation is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities

Key job responsibilities

• As an experienced services sales professional, you will be responsible for:
• Leading business development efforts by engaging customers and driving high-value engagements
• Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
• Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
• Monitoring ongoing projects to ensure delivery of agreed Customer Business Outcomes and maximise revenue potential
• Advocating for customers while balancing AWS business objectives.
• Identifying trends in Financial Services Subsectors and defining repeatable solutions that support the growth objectives of the business.

About the team
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimise with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Centre. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture -
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth -
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance -
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent practical experience.
• 15+ years of quota-carrying professional services sales or strategic account management roles.
• Proven track record of selling cloud solutions within the financial services sector.
• Experience with commercial and legal negotiations, working with Procurement, Legal and Business teams.
• Track record of developing and maintaining executive-level relationships to advance strategic initiatives.
• Excellent verbal and written communication skills.
• Proven track record of expanding influence and driving results beyond direct reporting lines.

PREFERRED QUALIFICATIONS

• Technical proficiency to understand and articulate AWS services and solutions
• Experience working with, and leading, cross-functional teams and partners in implementations and negotiations.
• Demonstrated success in both customer retention and new business development.
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
  Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner

• As an experienced services sales professional, you will be responsible for:
• Leading business development efforts by engaging customers and driving high-value engagements
• Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
• Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery
• Monitoring ongoing projects to ensure delivery of agreed Customer Business Outcomes and maximise revenue potential
• Advocating for customers while balancing AWS business objectives.
• Identifying trends in Financial Services Subsectors and defining repeatable solutions that support the growth objectives of the business