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Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and networking concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters in computer specialization is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Access Tools, Information Security
Specialization
Technical education or at least 6 semesters in IT specialization is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and network concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Access Tools, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
DRSC Global Technology Monitoring Systems Engineer at Deloitte SEA
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Monitoring Systems, Dynatrace, Solarwinds Orion, Netbrain, Thousandeyes, Automation, Analytics, Incident Management, Servicenow, Itil, Reporting Tools, It Governance, Technical Communication, Change Management, Vendor Support Management
Specialization
A Bachelor's Degree in Computer Science or equivalent experience is required, along with at least 2 years of IT experience. Knowledge of ServiceNow and ITIL principles is preferred, along with effective communication skills.
Experience Required
Minimum 2 year(s)
Engineering Specialist III at Seagate Technology LLC - Singapore
Singapore, , Singapore - Full Time
Skills Needed
Preventive Maintenance, Troubleshooting, Mechanical Engineering, Electrical Engineering, Data Analysis, Ms Office, Clean Room Experience, Vacuum Technology, Team Player, Problem Solving, Self Motivated, Continuous Improvement, Productivity Improvement, Safety Hazards, Machine Learning, Equipment Reliability
Specialization
Candidates should have a diploma in Mechanical, Electrical, or Mechatronic Engineering, with knowledge or experience in mechanical or electronics. Fresh graduates are welcome, and clean room experience is an advantage.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters in computer specialization is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Access Tools, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and networking concepts is preferred.
Agente de Service Desk Bilíngue at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Incident Management, Itil, Bilingual Communication, Problem Solving, Teamwork, Time Management
Specialization
Higher education in progress or completed in IT-related fields is preferred. Fluent or advanced English or Spanish skills are required, along with ITIL certifications being a plus.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters in computer specialization is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and networking concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and network concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters in computer specialization is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and network concepts is preferred.
Abercrombie & Fitch - 值班主管, HKRI Taikoo Hui Mall at Abercrombie and Fitch Co.
Shanghai, Shanghai, China - Full Time
Skills Needed
Customer Service, Work Ethic, Assertiveness, Applied Learning, Attention To Detail, Analytical Skills, Adaptability, Flexibility, Multi Tasking, Stress Tolerance
Specialization
Candidates should have at least one year of customer service experience and possess strong work ethic and assertiveness. Additional skills include attention to detail, analytical skills, and the ability to adapt and handle stress.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil -
Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, ITSM, ITIL, Remote Support, Information Security

Industry

Information Technology & Services

Description
Viva a experiência SONDA Aqui você transforma sua carreira!   Por que fazer parte da SONDA? Porque assim como você, amamos o que fazemos, temos paixão por inovação e estamos convencidos de que através do conhecimento e da tecnologia vamos transformar não só os negócios de nossos clientes, mas também o futuro. Na SONDA você terá uma experiência de trabalho com diversas oportunidades de desenvolvimento pessoal e profissional. Um excelente lugar para aprender e contribuir para melhorar a qualidade de vida das pessoas por meio da tecnologia.   Procuramos  Agente de Service Desk   que queira aprender e transformar sua carreira. Modalidade de Trabalho: Atuação presencial em  EDIFÍCIO VENÂNCIO 2000. BAIRRO: ASA SUL  Horário:14:20 16:40 17:00 20:40 (SEG/SAB)     Nesta função você irá   Fornecer suporte e assistência técnica aos usuários, garantindo uma solução oportuna para suas necessidades. Dar apoio técnico entregando e registrando toda informação necessária para cumprir com os requisitos internos da empresa e seus clientes. Ser responsável pela prestação de assistência técnica ao cliente na solução de seus incidentes, gerenciando todas as ações necessárias para resolver o problema e obter a satisfação do cliente  Ideal se você tiver: Ensino técnico ou pelo menos 6 semestres com especialização em informática. Experiência com conhecimentos técnicos  Experiência em atendimento e serviço ao cliente Experiência com istemas operacionais Windows e Linux (nível intermediário).Pacote Office 365 / Google Workspace.Conceitos de redes (DNS, DHCP, VPN, TCP/IP).Administração básica de AD (Active Directory) - criação, desbloqueio, reset de senha, permissões.ITSM (ferramentas de gestão de chamados como ServiceNow, GLPI, Remedy, Jira, etc.).Conceitos ITIL (incidentes, requisições, problemas, mudanças).Ferramentas de acesso remoto e suporte.Noções de segurança da informação (políticas, antivírus, backups, MFA   O que você pode esperar de nós? Flexibilidade de trabalho, promovendo o equilíbrio entre sua vida pessoal e profissional. Desenvolvimento profissional e evolução constante das suas competências, sempre de acordo com os seus interesses. Um ambiente colaborativo, diverso e inovador, que incentiva o trabalho em equipe. O que oferecemos? SONDA Academy: uma plataforma de aprendizado que busca maximizar seu desenvolvimento profissional. Trabalho híbrido. Na SONDA sabemos que a flexibilidade é importante para o seu bem-estar, é por isso que contamos com jornadas presenciais e de teletrabalho. SONDA Wellness, um programa que busca apoiá-lo no equilíbrio da sua vida pessoal e profissional, promovendo uma série de iniciativas focadas na sua saúde física, menta e social. E muito mais! + Diversidade + Inclusão = Inovação e colaboração Na SONDA estamos comprometidos com a diversidade. Promovemos um ambiente inclusivo, garantindo que os talentos possam trabalhar em um ambiente positivo que os convide a desenvolver sua carreira profissional com igualdade de oportunidades. Sabermos que a diversidade é um elemento fundamental para impulsionar a inovação, é por isso que buscamos candidatos com base em suas qualificações profissionais, independentemente de raça, cor da pele, religião, idade, sexo, orientação sexual, identidade de gênero, nacionalidade ou deficiência. Faça parte da nossa equipe! #VempraSONDA   #LI-ONSITE#LI-DNI  
Responsibilities
Provide technical support and assistance to users, ensuring timely solutions to their needs. Manage all necessary actions to resolve customer incidents and achieve customer satisfaction.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and networking concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters in computer specialization is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Access Tools, Information Security
Specialization
Technical education or at least 6 semesters in IT specialization is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and network concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Access Tools, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
DRSC Global Technology Monitoring Systems Engineer at Deloitte SEA
Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time
Skills Needed
Monitoring Systems, Dynatrace, Solarwinds Orion, Netbrain, Thousandeyes, Automation, Analytics, Incident Management, Servicenow, Itil, Reporting Tools, It Governance, Technical Communication, Change Management, Vendor Support Management
Specialization
A Bachelor's Degree in Computer Science or equivalent experience is required, along with at least 2 years of IT experience. Knowledge of ServiceNow and ITIL principles is preferred, along with effective communication skills.
Experience Required
Minimum 2 year(s)
Engineering Specialist III at Seagate Technology LLC - Singapore
Singapore, , Singapore - Full Time
Skills Needed
Preventive Maintenance, Troubleshooting, Mechanical Engineering, Electrical Engineering, Data Analysis, Ms Office, Clean Room Experience, Vacuum Technology, Team Player, Problem Solving, Self Motivated, Continuous Improvement, Productivity Improvement, Safety Hazards, Machine Learning, Equipment Reliability
Specialization
Candidates should have a diploma in Mechanical, Electrical, or Mechatronic Engineering, with knowledge or experience in mechanical or electronics. Fresh graduates are welcome, and clean room experience is an advantage.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters in computer specialization is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Access Tools, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and networking concepts is preferred.
Agente de Service Desk Bilíngue at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Incident Management, Itil, Bilingual Communication, Problem Solving, Teamwork, Time Management
Specialization
Higher education in progress or completed in IT-related fields is preferred. Fluent or advanced English or Spanish skills are required, along with ITIL certifications being a plus.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters in computer specialization is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and networking concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and network concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters in computer specialization is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is required.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and IT concepts is preferred.
Agente de Service Desk at SONDA
Santa Maria, Federal District, Brazil - Full Time
Skills Needed
Technical Support, Customer Service, Windows, Linux, Office 365, Google Workspace, Networking, Active Directory, Itsm, Itil, Remote Support, Information Security
Specialization
Technical education or at least 6 semesters with a specialization in IT is ideal. Experience in technical knowledge, customer service, and familiarity with operating systems and network concepts is preferred.
Abercrombie & Fitch - 值班主管, HKRI Taikoo Hui Mall at Abercrombie and Fitch Co.
Shanghai, Shanghai, China - Full Time
Skills Needed
Customer Service, Work Ethic, Assertiveness, Applied Learning, Attention To Detail, Analytical Skills, Adaptability, Flexibility, Multi Tasking, Stress Tolerance
Specialization
Candidates should have at least one year of customer service experience and possess strong work ethic and assertiveness. Additional skills include attention to detail, analytical skills, and the ability to adapt and handle stress.