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Customer Service Executive - Banking at VAM Systems
, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Trend Analysis, Reporting, Documentation, Microsoft 365, Excel, Power Bi, Communication, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365. Strong communication skills and the ability to work under pressure are essential.
Finacle Data Migration at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Migration, Core Banking, Sql, Data Mapping, Data Quality Assurance, Stakeholder Management, Communication Skills, Organizational Skills, Attention To Detail, Leadership Skills, Proactive Problem Solving, Financial Knowledge, Technical Solutions, Project Management, Itil Certification, Governance Certification
Specialization
Candidates should have over 10 years of IT experience, including at least 3 core banking data migrations on Finacle. A strong understanding of core banking platforms and data migration methodologies is essential.
Experience Required
Minimum 10 year(s)
Service Design Lead - Banking at VAM Systems
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Service Design, Journey Mapping, Service Blueprinting, Experience Strategy, Facilitation, Co Creation, Stakeholder Engagement, Figma, Miro, Adobe Creative Suite, Prototyping Tools, Service Design Systems, Agile, User Research, Service Prototyping, Usability Testing
Specialization
Candidates should have at least 8 years of experience in service design or related fields and a strong portfolio showcasing service design outcomes. A Bachelor's degree in Design, Service Design, HCI, or a related field is required, with a Master's preferred.
Experience Required
Minimum 5 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Multitasking, Communication Skills, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding communication skills in English and Arabic are mandatory, along with the ability to multitask under pressure.
Experience Required
Minimum 2 year(s)
Power BI- Customer Service at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Power Bi, Customer Service, Microsoft 365, Excel, Ppt, Communication Skills, Trend Analysis, Reporting, Documentation, Deadline Management, Analytical Skills, Pressure Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365 tools. Strong communication skills and the ability to work under pressure are also required.
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Multitasking, Communication Skills, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
Candidates must have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in both English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Core Banking Support Consultant at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Specialization
Candidates should have relevant experience in core banking support. Specific qualifications or skills are not detailed in the posting.
Experience Required
Minimum 2 year(s)
IT Agile Manager at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Agile Methodologies, Scrum, Kanban, Safe, Less, Jira, Azure Devops, Confluence, Agile Metrics, Sdlc, Devops, Team Leadership, Coaching, Stakeholder Management, Governance Frameworks, Risk Management
Specialization
Candidates must possess a Bachelor's degree in a relevant field, with a Master's preferred, and hold a Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification. A minimum of 7 years in agile environments with over 3 years of direct people management experience is required, along with proven success in agile transformations.
Experience Required
Minimum 5 year(s)
IT Scrum Master at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Scrum Framework, Agile Principles, Software Development Lifecycle, Agile Tools, Jira, Azure Devops, Trello, Agile Metrics, Reporting Techniques, Devops Practices, Continuous Integration, Continuous Delivery, Kanban, Xp, Safe, Less
Specialization
Candidates should have a bachelor's degree in a related field and be certified as a Scrum Master. A minimum of 3 years of experience in a similar role is required, along with a strong understanding of agile methodologies.
Experience Required
Minimum 2 year(s)
Senior Officer FCC (AML Investigations) at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Aml Investigations, Compliance Qualification, Cams, Cfcs Certification, Aml/Ctf Regulations, Analytical Skills, Investigative Skills, Problem Solving, Decision Making, Attention To Details, Independent, Organizing Skills, Team Player, Communication Skills, Time Management, Str Reporting
Specialization
Candidates must possess a minimum of 5 years of experience in banking or financial institutions, with at least 3 years specifically in AML Investigations, alongside a Bachelor's degree. Essential knowledge includes in-depth understanding of CB UAE AML/CTF regulations, strong analytical and investigative capabilities, and excellent organizational and communication skills.
Experience Required
Minimum 5 year(s)
Data Scientist – MLOps at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Python, Pandas, Numpy, Scikit Learn, Tensorflow, Pytorch, Mlflow, Hugging Face, Airflow, Kubeflow, Docker, Kubernetes, Azure Ml, Ci/Cd, Fastapi, Flask
Specialization
Candidates should have a bachelor's degree in a relevant field and 3-4 years of hands-on experience in data science or ML engineering with a focus on model deployment. Strong programming skills in Python and proficiency in various ML frameworks and MLOps tools are essential.
Experience Required
Minimum 2 year(s)
IT Defect Specialist at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Defect Management, Qa, Sdlc, Stlc, Defect Tracking Tools, Analytical Mindset, Communication Skills, Stakeholder Management, Agile, Automation Frameworks, Devops Pipelines, Root Cause Analysis, Documentation Skills, Problem Solving, Collaboration, Process Driven
Specialization
Candidates should have a bachelor's degree in a relevant field and 3-7 years of experience in defect management or related IT quality roles. Strong understanding of QA methodologies, defect workflows, and experience with defect tracking tools is essential.
Experience Required
Minimum 5 year(s)
IT Engineer / NOC Engineer at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
It Engineer, Noc Engineer, Networking, Lan/Wan, Tcp/Ip, Dns, Dhcp, Routing, Switching, Windows, Linux, Monitoring Tools, Incident Management, Problem Management, Change Management, Troubleshooting, Communication
Specialization
Candidates must have proven experience as an IT Engineer or NOC Engineer with strong networking knowledge. Familiarity with monitoring tools and basic incident management is also required.
Experience Required
Minimum 2 year(s)
IT Release Specialist at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Itil Processes, Devops Practices, Ci/Cd Pipelines, Release Management Tools, Communication Skills, Coordination Skills, Problem Solving Skills, Cloud Environments, Agile Methodologies, Waterfall Methodologies, Attention To Detail, Organizational Skills, Risk Identification, Collaboration Skills, Automation, Deployment Execution
Specialization
Candidates should have a bachelor's degree in a relevant field and preferably hold an ITIL certification. A strong understanding of ITIL processes, DevOps practices, and experience with release management tools is essential.
Experience Required
Minimum 2 year(s)
Data Analyst – Data Management at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Analysis, Data Mapping, Data Documentation, Data Structures, Metadata, Data Quality, Microsoft Excel, Power Bi, Analytical Skills, Organizational Skills, Documentation Skills, Communication Skills, Stakeholder Coordination
Specialization
Candidates should have 4-5 years of experience in data-related roles and a strong understanding of data structures and quality principles. Proficiency in Microsoft Excel and familiarity with BI/reporting environments, particularly Power BI, is essential.
Experience Required
Minimum 5 year(s)
Data Analyst – Data Management at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Analysis, Data Mapping, Data Documentation, Data Structures, Metadata, Data Quality, Microsoft Excel, Power Bi, Analytical Skills, Organizational Skills, Documentation Skills, Communication Skills, Stakeholder Coordination, Data Governance, Data Framework
Specialization
Candidates should have 4-5 years of experience in data analysis, data mapping, or documentation roles, along with a strong understanding of data structures and quality principles. Proficiency in Microsoft Excel and familiarity with BI/reporting environments, particularly Power BI, is essential.
Experience Required
Minimum 5 year(s)
UX/ UI - Service Design Lead - Banking at VAM Systems
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Service Design, Journey Mapping, Service Blueprinting, Experience Strategy, Facilitation, Co Creation, Stakeholder Engagement, Figma, Miro, Adobe Creative Suite, Prototyping Tools, Agile, User Research, Service Prototyping, Usability Testing
Specialization
Candidates should have at least 8 years of experience in service design or related fields and a strong portfolio showcasing service design outcomes. A Bachelor's degree in Design, Service Design, HCI, or a related field is required, with a Master's preferred.
Experience Required
Minimum 5 year(s)
Power BI - Customer Service - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Trend Analysis, Reporting, Documentation, Microsoft 365, Excel, Power Bi, Communication, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365, including Excel and Power BI. Strong communication skills and the ability to work under pressure are essential.
Power BI- Customer Service at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Power Bi, Customer Service, Excel, Ppt, Trend Analysis, Reporting, Documentation, Communication Skills, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365 tools. Strong communication skills and the ability to work under pressure are also essential.
Experience Required
Minimum 2 year(s)
Sr Data & Governance Engineer (Offshore) at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Management, Enterprise Data Modelling, Governance, Data Quality Assessment, Dama Certification, Data Pipelines, Aws, Databricks, Etl Development, Data Integration, Real Time Data Streaming, Python, Sql, Data Engineering Tools, Data Warehousing, Data Lake Architecture, Data Governance
Specialization
Candidates should have over 6 years of experience in data management and governance, with expertise in data pipelines and ETL development. A DAMA certification and proficiency in programming languages like Python and SQL are mandatory.
Experience Required
Minimum 5 year(s)
Customer Service Executive - Banking at VAM Systems
, Sharjah Emirate, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

0.0

Posted On

30 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Trend Analysis, Reporting, Documentation, Microsoft 365, Excel, Power BI, Communication, Pressure Management, Deadline Management

Industry

IT Services and IT Consulting

Description
Job Description We are currently looking Customer Service Executive for our UAE operations with the following terms & conditions. Key Accountabilities • Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department. Reporting & Documentation • Assist in preparing reports in Excel and dashboards. • Ensure timely submission of required reports. Qualification & Experience • Excellent oral and written skills in English. • Must be an expert in Microsoft 365 (Excel, PPT, Power BI etc.). • Strong written and verbal communication skills. • Ability to work well under pressure and meet deadlines. Joining time frame: 2 weeks (maximum 1 month)
Responsibilities
The Customer Service Executive will collect and analyze department requirements and prepare trend analysis reports. They will assist in preparing reports in Excel and dashboards, ensuring timely submission of required reports.
Customer Service Executive - Banking at VAM Systems
, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Trend Analysis, Reporting, Documentation, Microsoft 365, Excel, Power Bi, Communication, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365. Strong communication skills and the ability to work under pressure are essential.
Finacle Data Migration at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Migration, Core Banking, Sql, Data Mapping, Data Quality Assurance, Stakeholder Management, Communication Skills, Organizational Skills, Attention To Detail, Leadership Skills, Proactive Problem Solving, Financial Knowledge, Technical Solutions, Project Management, Itil Certification, Governance Certification
Specialization
Candidates should have over 10 years of IT experience, including at least 3 core banking data migrations on Finacle. A strong understanding of core banking platforms and data migration methodologies is essential.
Experience Required
Minimum 10 year(s)
Service Design Lead - Banking at VAM Systems
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Service Design, Journey Mapping, Service Blueprinting, Experience Strategy, Facilitation, Co Creation, Stakeholder Engagement, Figma, Miro, Adobe Creative Suite, Prototyping Tools, Service Design Systems, Agile, User Research, Service Prototyping, Usability Testing
Specialization
Candidates should have at least 8 years of experience in service design or related fields and a strong portfolio showcasing service design outcomes. A Bachelor's degree in Design, Service Design, HCI, or a related field is required, with a Master's preferred.
Experience Required
Minimum 5 year(s)
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Multitasking, Communication Skills, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
A minimum of 2 years’ experience in a similar role is required. Outstanding communication skills in English and Arabic are mandatory, along with the ability to multitask under pressure.
Experience Required
Minimum 2 year(s)
Power BI- Customer Service at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Power Bi, Customer Service, Microsoft 365, Excel, Ppt, Communication Skills, Trend Analysis, Reporting, Documentation, Deadline Management, Analytical Skills, Pressure Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365 tools. Strong communication skills and the ability to work under pressure are also required.
Customer Experience Officer - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Experience, Complaints Handling, Quality Assurance, Reporting, Documentation, Data Entry, System Updates, Monitoring, Coordination, Multitasking, Communication Skills, Process Improvement, Banking Experience, Mena Market Knowledge, English Proficiency, Arabic Proficiency
Specialization
Candidates must have a minimum of 2 years of experience in a similar role, with outstanding written and verbal communication skills in both English and Arabic. Banking experience and knowledge of the local and MENA markets are desirable.
Experience Required
Minimum 2 year(s)
Core Banking Support Consultant at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Specialization
Candidates should have relevant experience in core banking support. Specific qualifications or skills are not detailed in the posting.
Experience Required
Minimum 2 year(s)
IT Agile Manager at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Agile Methodologies, Scrum, Kanban, Safe, Less, Jira, Azure Devops, Confluence, Agile Metrics, Sdlc, Devops, Team Leadership, Coaching, Stakeholder Management, Governance Frameworks, Risk Management
Specialization
Candidates must possess a Bachelor's degree in a relevant field, with a Master's preferred, and hold a Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification. A minimum of 7 years in agile environments with over 3 years of direct people management experience is required, along with proven success in agile transformations.
Experience Required
Minimum 5 year(s)
IT Scrum Master at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Scrum Framework, Agile Principles, Software Development Lifecycle, Agile Tools, Jira, Azure Devops, Trello, Agile Metrics, Reporting Techniques, Devops Practices, Continuous Integration, Continuous Delivery, Kanban, Xp, Safe, Less
Specialization
Candidates should have a bachelor's degree in a related field and be certified as a Scrum Master. A minimum of 3 years of experience in a similar role is required, along with a strong understanding of agile methodologies.
Experience Required
Minimum 2 year(s)
Senior Officer FCC (AML Investigations) at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Aml Investigations, Compliance Qualification, Cams, Cfcs Certification, Aml/Ctf Regulations, Analytical Skills, Investigative Skills, Problem Solving, Decision Making, Attention To Details, Independent, Organizing Skills, Team Player, Communication Skills, Time Management, Str Reporting
Specialization
Candidates must possess a minimum of 5 years of experience in banking or financial institutions, with at least 3 years specifically in AML Investigations, alongside a Bachelor's degree. Essential knowledge includes in-depth understanding of CB UAE AML/CTF regulations, strong analytical and investigative capabilities, and excellent organizational and communication skills.
Experience Required
Minimum 5 year(s)
Data Scientist – MLOps at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Python, Pandas, Numpy, Scikit Learn, Tensorflow, Pytorch, Mlflow, Hugging Face, Airflow, Kubeflow, Docker, Kubernetes, Azure Ml, Ci/Cd, Fastapi, Flask
Specialization
Candidates should have a bachelor's degree in a relevant field and 3-4 years of hands-on experience in data science or ML engineering with a focus on model deployment. Strong programming skills in Python and proficiency in various ML frameworks and MLOps tools are essential.
Experience Required
Minimum 2 year(s)
IT Defect Specialist at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Defect Management, Qa, Sdlc, Stlc, Defect Tracking Tools, Analytical Mindset, Communication Skills, Stakeholder Management, Agile, Automation Frameworks, Devops Pipelines, Root Cause Analysis, Documentation Skills, Problem Solving, Collaboration, Process Driven
Specialization
Candidates should have a bachelor's degree in a relevant field and 3-7 years of experience in defect management or related IT quality roles. Strong understanding of QA methodologies, defect workflows, and experience with defect tracking tools is essential.
Experience Required
Minimum 5 year(s)
IT Engineer / NOC Engineer at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
It Engineer, Noc Engineer, Networking, Lan/Wan, Tcp/Ip, Dns, Dhcp, Routing, Switching, Windows, Linux, Monitoring Tools, Incident Management, Problem Management, Change Management, Troubleshooting, Communication
Specialization
Candidates must have proven experience as an IT Engineer or NOC Engineer with strong networking knowledge. Familiarity with monitoring tools and basic incident management is also required.
Experience Required
Minimum 2 year(s)
IT Release Specialist at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Itil Processes, Devops Practices, Ci/Cd Pipelines, Release Management Tools, Communication Skills, Coordination Skills, Problem Solving Skills, Cloud Environments, Agile Methodologies, Waterfall Methodologies, Attention To Detail, Organizational Skills, Risk Identification, Collaboration Skills, Automation, Deployment Execution
Specialization
Candidates should have a bachelor's degree in a relevant field and preferably hold an ITIL certification. A strong understanding of ITIL processes, DevOps practices, and experience with release management tools is essential.
Experience Required
Minimum 2 year(s)
Data Analyst – Data Management at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Analysis, Data Mapping, Data Documentation, Data Structures, Metadata, Data Quality, Microsoft Excel, Power Bi, Analytical Skills, Organizational Skills, Documentation Skills, Communication Skills, Stakeholder Coordination
Specialization
Candidates should have 4-5 years of experience in data-related roles and a strong understanding of data structures and quality principles. Proficiency in Microsoft Excel and familiarity with BI/reporting environments, particularly Power BI, is essential.
Experience Required
Minimum 5 year(s)
Data Analyst – Data Management at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Analysis, Data Mapping, Data Documentation, Data Structures, Metadata, Data Quality, Microsoft Excel, Power Bi, Analytical Skills, Organizational Skills, Documentation Skills, Communication Skills, Stakeholder Coordination, Data Governance, Data Framework
Specialization
Candidates should have 4-5 years of experience in data analysis, data mapping, or documentation roles, along with a strong understanding of data structures and quality principles. Proficiency in Microsoft Excel and familiarity with BI/reporting environments, particularly Power BI, is essential.
Experience Required
Minimum 5 year(s)
UX/ UI - Service Design Lead - Banking at VAM Systems
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Service Design, Journey Mapping, Service Blueprinting, Experience Strategy, Facilitation, Co Creation, Stakeholder Engagement, Figma, Miro, Adobe Creative Suite, Prototyping Tools, Agile, User Research, Service Prototyping, Usability Testing
Specialization
Candidates should have at least 8 years of experience in service design or related fields and a strong portfolio showcasing service design outcomes. A Bachelor's degree in Design, Service Design, HCI, or a related field is required, with a Master's preferred.
Experience Required
Minimum 5 year(s)
Power BI - Customer Service - Banking at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Customer Service, Trend Analysis, Reporting, Documentation, Microsoft 365, Excel, Power Bi, Communication, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365, including Excel and Power BI. Strong communication skills and the ability to work under pressure are essential.
Power BI- Customer Service at VAM Systems
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Power Bi, Customer Service, Excel, Ppt, Trend Analysis, Reporting, Documentation, Communication Skills, Pressure Management, Deadline Management
Specialization
Candidates must have excellent oral and written skills in English and be experts in Microsoft 365 tools. Strong communication skills and the ability to work under pressure are also essential.
Experience Required
Minimum 2 year(s)
Sr Data & Governance Engineer (Offshore) at VAM Systems
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Data Management, Enterprise Data Modelling, Governance, Data Quality Assessment, Dama Certification, Data Pipelines, Aws, Databricks, Etl Development, Data Integration, Real Time Data Streaming, Python, Sql, Data Engineering Tools, Data Warehousing, Data Lake Architecture, Data Governance
Specialization
Candidates should have over 6 years of experience in data management and governance, with expertise in data pipelines and ETL development. A DAMA certification and proficiency in programming languages like Python and SQL are mandatory.
Experience Required
Minimum 5 year(s)
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