OVERVIEW

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are looking to recruit an enthusiastic and organised Sales Support Coordinator, based in our office in Guiseley, Leeds.
You will be operating within the highly competitive industrial and commercial (INC) sector; the focus of the role is supporting the Major Accounts team to achieve the team’s financial target. Responsible for a diverse range of administrative and value-added tasks covering the day-to-day needs of the team.
You’ll be adept at dealing with large amounts of data from various software systems, proficiently experienced in Excel to a level of formula writing. You will process an analytical mind, that will look to develop new processes to assist the delivery of top-class customer satisfaction.
A flexible and pragmatic approach will be required to work in this fast-paced and evolving environment. You can interact effectively with internal and external customers to effectively manage queries and customer requirements.
If you’re hard-working, great at problem-solving, and highly motivated to succeed, as well as possessing excellent customer communication skills, we’d love to hear from you.
The company runs fantastic quarterly incentives such as trips away and team lunches. Also, the team benefits from 3 extended lunches per week where they are encouraged to use the fully subsidised gym or take part in activities such as Football, Badminton or Squash.
At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity, or sexual orientation.

• Self-organise and prioritise daily workflows.
• Manage email inboxes with high levels of efficiency.
• Set-up gas and electricity quotes within tight deadlines and to high levels of accuracy.
• Liaise with internal teams to assist in pricing on multi-site tenders.
• Credit Check prospects in accordance with internal policy.
• Generate and lock in contracts when required.
• Respond to and manage general queries from customers including but not limited to tender, contract, account and billing queries.
• Communicate and track the successful registration of new sites.
• Update and maintain team logs and trackers.
• Conduct post-sales validation calls with customers where required.
• Provide other ad-hoc support as and when required with internal and external queries and projects.
• Take ownership of process improvements and to work towards taking responsibility for an individual process.
• Assist in the testing and training of new systems and tools.
• Provide cover for holidays and absences to ensure service levels are maintained.