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Customer Marketing & Advocacy Manager at Houseful
London, England, United Kingdom - Full Time
Skills Needed
Crm, Customer Marketing, Storytelling, Alto, Communication Skills, Pardot, Features, Hubspot
Qualification
Graduate
Director, Equipment Service Marketing at Cytiva
Little Chalfont, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Product Marketing Manager Education at One Advanced
Birmingham, England, United Kingdom - Full Time
Skills Needed
Management Skills, Presentation Skills, Business Software, Team Management, Endometriosis, Communication Skills, Advanced, It, Leadership Training
Qualification
Graduate
Marketing Strategy & Planning Manager at Samsung Electronics
Chertsey, England, United Kingdom - Full Time
Skills Needed
Product Management, Presentation Skills, Marketing Mix, Communication Skills, Visuals
Qualification
Graduate
Marketing Coordinator Hybrid Working at Md Care
CS2, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Product Marketing Manager, Data Center at Micron
Austin, Texas, USA - Full Time
Skills Needed
Illness, Market Data, Cloud Computing, Analytical Skills, Semiconductor Industry, Regulations, Injury, Training, Consideration, Storage, Color, Enterprise Marketing, It, Nand, Campaign Management, Interpersonal Skills
Qualification
MBA
Experience Required
Minimum 5 year(s)
Marketing Director Pharma Toscana at Non Stop Consulting
Toscana, Toscana, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Field Marketing Manager Emea at Remerge
Berlin, Berlin, Germany - Full Time
Skills Needed
Management Skills, Email, Digital Media, B2b Marketing
Qualification
Graduate
Marketing Manager Large Legal Market at Lexis Nexis
Dayton, OH 45409, USA - Full Time
Skills Needed
English, Salesforce.Com, Wellbeing, Critical Illness, Pardot, Incentives, Adoption, Surrogacy, Communications, Retirement Benefits, Happiness
Qualification
BA
Marketing Manager ( Media Publishing) at Emap
Croydon CR0, England, United Kingdom - Full Time
Skills Needed
Lead Generation, Social Media Marketing, Publishing, Google Analytics, Direct Marketing, Campaign Management, Renewals, Digital Marketing Experience, Content Marketing, Email, Email Marketing, Marketing Analytics, Web, Design Skills, Communication Skills, Web Analytics
Qualification
Graduate
Marketing Lead, Life Sciences Industry at Appian Corporation
McLean, Virginia, USA - Full Time
Skills Needed
Case Management, Buy In, Positioning, B2b, Life Sciences, Marketing Strategy, Business Process Management, Enterprise, Digital Marketing, Process Automation, Crm, Appian, Bpm, Program Planning, Underwriting, Brand Awareness, Artificial Intelligence, Demand Generation
Specialization
A relevant discipline
Qualification
Graduate
Marketing & Creative Assistant Manager at Cove Living Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
Mandarin, Creativity, English, Strategic Thinking
Qualification
Graduate
D365 Ce/Crm Marketing Functional Lead at Avanade
Ottawa, ON, Canada - Full Time
Skills Needed
Management Skills, Functional Specifications, Agile Methodologies, Customer Service, Distributed Teams, Facilitation
Specialization
Relevant Field
Qualification
Graduate
Digital Marketing Summer Student Csj at Easter Seals Alberta
Calgary, AB T2X 1P1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Product Marketing Director (Platform) at Automation Anywhere
San Jose, California, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Graphic Designer/Marketing Specialist at Chambers Welding Fabrication Corp
Chattanooga, TN 37408, USA - Full Time
Skills Needed
Adobe Illustrator, Adobe Creative Suite, Graphic Design
Qualification
Graduate
Experience Required
Minimum 1 year(s)
It Senior Systems Analyst Marketing at Diversified Gas Oil Corporation
Birmingham, AL 35242, USA - Full Time
Skills Needed
Bid Preparation, Postgresql, Javascript, Integration, Xsl, Process Flow, Azure, Databases, Aws, Communication Skills, Confirmation, Database Queries, Java, Allegro, Xml
Qualification
Graduate
Marketing Manager (M/F/D) For Nordics at Seca Services
Suomi, , Finland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Manager Digital Marketing at Marriott International Inc
Kuala Lumpur, KL, Malaysia - Full Time
Skills Needed
Good Communication Skills
Specialization
The sales marketing digital or related professional area hospitality marketing or digital advertising experience preferred
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Content Marketing Manager Philippines at Spotify
Singapore, Southeast, Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Marketing & Advocacy Manager at Houseful
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

01 Aug, 25

Salary

0.0

Posted On

01 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Crm, Customer Marketing, Storytelling, Alto, Communication Skills, Pardot, Features, Hubspot

Industry

Marketing/Advertising/Sales

Description

CUSTOMER COMMUNICATIONS & EDUCATION

  • Plan, write, and execute ongoing customer communications to improve awareness of features, updates, and best practices - as well as wider company updates
  • Own the customer webinar programme, including educational sessions [with the education team] and a new quarterly product roadmap series.
  • Support upsell and migration from legacy software products to Alto, developing tailored content and comms that drive engagement and conversion.

REQUIREMENTS

  • Strong experience in customer marketing, advocacy, or community-focused roles in a SaaS or B2B environment.
  • Proven experience building and scaling advocacy programs with measurable impact on retention and reputation.
  • Strong understanding of review platforms (Trustpilot, G2, Capterra), webinar tools, CRM, and marketing automation systems like Pardot and Hubspot
  • Excellent writing, storytelling, and interpersonal communication skills.
  • Outstanding cross functional skills
  • Comfortable hosting webinars and presenting to customers.
  • Data-driven, able to measure program effectiveness and optimise continuously.
Responsibilities

KEY RESPONSIBILITIES

We’re looking for a strategic and hands-on Customer Marketing & Advocacy Manager to lead our efforts to engage, educate, and energize our existing Alto customer base. In this pivotal role, you’ll own and evolve all aspects of customer communications, drive product adoption through webinars and enablement materials, and build a robust advocacy engine—ensuring our happiest customers are consistently telling our story.
You’ll act as the voice of the customer inside the business, running customer comms, building feedback loops, and partnering with support, success, product, and sales teams to surface advocates and turn them into case studies, referenceable accounts, and brand champions.
This role will directly impact retention, revenue expansion, and reputation by improving our review presence, leading new product launches to existing users, and increasing Alto’s visibility across comparison sites and review platforms.

Customer Marketing & Advocacy Manager at Houseful
London, England, United Kingdom - Full Time
Skills Needed
Crm, Customer Marketing, Storytelling, Alto, Communication Skills, Pardot, Features, Hubspot
Qualification
Graduate
Director, Equipment Service Marketing at Cytiva
Little Chalfont, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Product Marketing Manager Education at One Advanced
Birmingham, England, United Kingdom - Full Time
Skills Needed
Management Skills, Presentation Skills, Business Software, Team Management, Endometriosis, Communication Skills, Advanced, It, Leadership Training
Qualification
Graduate
Marketing Strategy & Planning Manager at Samsung Electronics
Chertsey, England, United Kingdom - Full Time
Skills Needed
Product Management, Presentation Skills, Marketing Mix, Communication Skills, Visuals
Qualification
Graduate
Marketing Coordinator Hybrid Working at Md Care
CS2, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Product Marketing Manager, Data Center at Micron
Austin, Texas, USA - Full Time
Skills Needed
Illness, Market Data, Cloud Computing, Analytical Skills, Semiconductor Industry, Regulations, Injury, Training, Consideration, Storage, Color, Enterprise Marketing, It, Nand, Campaign Management, Interpersonal Skills
Qualification
MBA
Experience Required
Minimum 5 year(s)
Marketing Director Pharma Toscana at Non Stop Consulting
Toscana, Toscana, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Field Marketing Manager Emea at Remerge
Berlin, Berlin, Germany - Full Time
Skills Needed
Management Skills, Email, Digital Media, B2b Marketing
Qualification
Graduate
Marketing Manager Large Legal Market at Lexis Nexis
Dayton, OH 45409, USA - Full Time
Skills Needed
English, Salesforce.Com, Wellbeing, Critical Illness, Pardot, Incentives, Adoption, Surrogacy, Communications, Retirement Benefits, Happiness
Qualification
BA
Marketing Manager ( Media Publishing) at Emap
Croydon CR0, England, United Kingdom - Full Time
Skills Needed
Lead Generation, Social Media Marketing, Publishing, Google Analytics, Direct Marketing, Campaign Management, Renewals, Digital Marketing Experience, Content Marketing, Email, Email Marketing, Marketing Analytics, Web, Design Skills, Communication Skills, Web Analytics
Qualification
Graduate
Marketing Lead, Life Sciences Industry at Appian Corporation
McLean, Virginia, USA - Full Time
Skills Needed
Case Management, Buy In, Positioning, B2b, Life Sciences, Marketing Strategy, Business Process Management, Enterprise, Digital Marketing, Process Automation, Crm, Appian, Bpm, Program Planning, Underwriting, Brand Awareness, Artificial Intelligence, Demand Generation
Specialization
A relevant discipline
Qualification
Graduate
Marketing & Creative Assistant Manager at Cove Living Pte Ltd
Singapore, , Singapore - Full Time
Skills Needed
Mandarin, Creativity, English, Strategic Thinking
Qualification
Graduate
D365 Ce/Crm Marketing Functional Lead at Avanade
Ottawa, ON, Canada - Full Time
Skills Needed
Management Skills, Functional Specifications, Agile Methodologies, Customer Service, Distributed Teams, Facilitation
Specialization
Relevant Field
Qualification
Graduate
Digital Marketing Summer Student Csj at Easter Seals Alberta
Calgary, AB T2X 1P1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Product Marketing Director (Platform) at Automation Anywhere
San Jose, California, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Graphic Designer/Marketing Specialist at Chambers Welding Fabrication Corp
Chattanooga, TN 37408, USA - Full Time
Skills Needed
Adobe Illustrator, Adobe Creative Suite, Graphic Design
Qualification
Graduate
Experience Required
Minimum 1 year(s)
It Senior Systems Analyst Marketing at Diversified Gas Oil Corporation
Birmingham, AL 35242, USA - Full Time
Skills Needed
Bid Preparation, Postgresql, Javascript, Integration, Xsl, Process Flow, Azure, Databases, Aws, Communication Skills, Confirmation, Database Queries, Java, Allegro, Xml
Qualification
Graduate
Marketing Manager (M/F/D) For Nordics at Seca Services
Suomi, , Finland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Manager Digital Marketing at Marriott International Inc
Kuala Lumpur, KL, Malaysia - Full Time
Skills Needed
Good Communication Skills
Specialization
The sales marketing digital or related professional area hospitality marketing or digital advertising experience preferred
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Content Marketing Manager Philippines at Spotify
Singapore, Southeast, Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
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