The Role

Loom Talent are delighted to be supporting a leading supply chain and logistics organisation with the appointment of an experienced Supply Chain Operations Manager.

This is an excellent opportunity to join a business operating within a fast-paced, customer-centric environment, where you'll play a key role in delivering operational excellence, building strong stakeholder relationships and driving continuous improvement across a complex logistics operation.

If you're passionate about improving performance, leading high-performing teams and working closely with customers to deliver exceptional service, we'd love to hear from you.

Key Responsibilities

• Lead day-to-day operational performance across a complex logistics environment.
• Develop and maintain strong relationships with key customers and internal stakeholders.
• Drive service, cost and quality improvements through effective performance management.
• Lead, coach and develop operational teams to deliver best-in-class results.
• Monitor and report on KPIs, identifying trends and implementing improvement initiatives.
• Work cross-functionally with transport, warehousing, planning and commercial teams.
• Support operational change projects and continuous improvement programmes.
• Ensure service delivery consistently meets customer expectations.

Key Experience

• Experience managing large-scale logistics or supply chain operations.
• Strong customer relationship and stakeholder management skills.
• A track record of improving operational performance.
• Experience leading operational teams through change and growth.
• Excellent analytical and problem-solving skills.