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Vice President, Service Delivery Manager at BNY
Boston, Massachusetts, United States - Full Time
Skills Needed
Service Delivery Management, Client Relationship Management, Project Management, Data & Analytics, Operational Models, Technical Translation, Escalation Management, Cross Functional Team Leadership, Mentoring, Continuous Improvement, Collaboration, Accountability, Problem Solving, Communication, Efficiency Enhancement, Client Satisfaction
Specialization
Bachelor's degree in Business, Information Technology, or a related field (or equivalent work experience) is required along with 7-10 years of experience. Proven experience in service delivery management, client relationship management, or project management within a technology or managed services environment is essential.
Experience Required
Minimum 5 year(s)
Inside Sales Representative at SmartFinancial
Columbus, Ohio, United States - Full Time
Skills Needed
Rapport Building, Phone Skills, Interpersonal Skills, Negotiation Skills, Closing Skills, Sales Cycle Management, Crm Proficiency, Adaptability, B2b Sales, Inside Sales, Telesales, Digital Marketing, B2c Sales, Objection Handling, Client Relationship Building, High Volume Outreach
Specialization
The ideal candidate should possess strong rapport-building and phone skills, with proven sales expertise and experience managing the full sales cycle. Familiarity with CRM systems and the ability to thrive in a fast-paced environment are also essential.
Experience Required
Minimum 2 year(s)
Personal Training Field Manager at VASA FITNESS
Joliet, Illinois, United States - Full Time
Skills Needed
Personal Training, Sales Process, Client Retention, Coaching, Team Development, Kpi Management, Fitness Programming, Consultation Booking, Trainer Performance, Health, Wellness, Nutrition, Communication, Leadership, Accountability, Performance Management
Specialization
Candidates should have at least 2 years of experience in teaching fitness classes and a year of management experience is preferred. A current nationally accredited Group Fitness or Personal Training Certification is required.
Experience Required
Minimum 2 year(s)
Delivery Driver at Trescal Group
Elizabeth City, North Carolina, United States - Full Time
Skills Needed
Communication Skills, Customer Service Skills, Attention To Detail, Intermediate Computer Skills
Specialization
Candidates must have a high school diploma or equivalent and the ability to lift up to 70lbs. A valid driver's license and clean driving record are required, along with previous experience in a customer-facing role.
Patient Navigator at Strive Health
Greensboro, North Carolina, United States - Full Time
Skills Needed
Patient Engagement, Customer Service, Relationship Building, Education, Empathy, Healthcare Knowledge, Sales, Community Health, Crm Proficiency, Communication, Problem Solving, Team Collaboration, Time Management, Travel, Data Management, Interpersonal Skills
Specialization
A high school diploma is required along with 5+ years of experience in a customer or patient-facing role. Candidates must have reliable transportation and the ability to travel within an assigned region.
Experience Required
Minimum 5 year(s)
IT Specialist - Infrastructure and Navision at Ametek, Inc.
Tokyo, Tokyo, Japan - Full Time
Skills Needed
Project Management, Automation Initiatives, System Development, Microsoft Dynamic Nav, Customer Service, Networking, Vpn, Dns, Dhcp, Firewall, Security Technologies, Storage Technologies, Microsoft Windows Server, Ms Sql, Navision Erp, Troubleshooting
Specialization
Candidates should have a diploma or degree in Computer Science and strong knowledge of Microsoft Dynamic NAV. They must possess strong communication skills, a customer service orientation, and the ability to work as part of a team.
Experience Required
Minimum 2 year(s)
barista - Store# 22238, 159TH & LAGRANGE ROAD at Starbucks
Orland Park, Illinois, United States - Full Time
Skills Needed
Customer Engagement, Fast Paced Environment, Interpersonal Skills, Teamwork, Communication, Attention To Detail, Adaptability, Problem Solving
Specialization
No previous experience is required, but candidates must maintain regular attendance and be available for flexible hours. Strong interpersonal skills and the ability to work as part of a team are essential.
Animal Care Supervisor at Petco
Redding, California, United States - Full Time
Skills Needed
Animal Care, Coaching, Team Leadership, Sales Management, Customer Service, Inventory Management, Operational Standards, Safety Procedures, Talent Development, Business Analysis, Communication Skills, Organizational Skills, Problem Solving, Guest Experience, Regulatory Compliance, Training
Specialization
A high school diploma is required, with some college coursework preferred. Candidates should have at least one year of management experience and strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Senior Accountant at Satellite Office
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Financial Statements, Taxation Returns, Work Papers, Client Communication, Issue Resolution, Training, Xero, Myob, Qb, Netsuite, Cpe, Job Management, Policy Compliance
Specialization
Experience in accounting and familiarity with relevant software is essential. The role involves training new team members and ensuring compliance with company policies.
Experience Required
Minimum 2 year(s)
Van Driver at Hallcon
Big Spring, Texas, United States - Full Time
Skills Needed
Safe Driving, Vehicle Inspection, Navigation, Communication, English Writing
Specialization
Candidates must be at least 21 years old and possess a valid state-issued driver's license. Successful completion of a pre-employment drug screen and background check is required.
Senior Accountant at Power International Holding
, , Egypt - Full Time
Skills Needed
Financial Processes, Accounting Tools, Gaap, Month End Process, Financial Markets, Financial Data Analysis, Financial Management, Accounting, Erp, Sap, Reconciliation, Financial Reporting, Accounts Payable, Agility, Accounting Systems, Resilience, Quality
Specialization
A Bachelor's Degree in Accounts and Finance is required, along with a professional qualification such as CPA or ACCA. Candidates should have a minimum of 5 years of working experience, with 3 years relevant to the role.
Experience Required
Minimum 5 year(s)
Senior Accountant at Magnum Venus Products
Knoxville, Tennessee, United States - Full Time
Skills Needed
Accounting, Tax Compliance, Regulatory Reporting, Equity Tracking, Sales Tax, Fixed Assets, Lease Management, Us Gaap, Communication Skills, Ms Office, Excel, Public Accounting, Epicor, Avalara
Specialization
Candidates must have a bachelor's degree in accounting and preferably public accounting experience. Strong MS Office skills, particularly in Excel, and knowledge of tax laws and US GAAP are also required.
Experience Required
Minimum 5 year(s)
Van Driver at Hallcon
Pensacola, Florida, United States - Full Time
Skills Needed
Safe Driving, Vehicle Inspection, Navigation, Communication, English Writing
Specialization
Candidates must be at least 21 years old and possess a valid state-issued driver's license. Successful completion of a pre-employment drug screen and background check is also required.
Director, Operations - Bilingual, English/Spanish (Outpatient Surgical Clin at Mia Aesthetics - Atlanta
Houston, Texas, United States - Full Time
Skills Needed
Leadership Skills, Change Management, Employee Engagement, Verbal Communication, Written Communication, Training, Coaching, Performance Management, Business Acumen, Operational Excellence, Customer Service, Team Player, Thought Leadership, Healthcare Environment Experience, Financial Management, Quality Management, Risk Management
Specialization
Candidates should possess strong leadership skills and excellent communication abilities. A bachelor's degree in business or healthcare and at least 3 years of practice management experience in a healthcare environment are preferred.
Experience Required
Minimum 5 year(s)
(Junior) Sales Manager - Media Agency (f/m/d/x) at Shopfully
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Media Advertising Sales, Business Development, Client Relationship Management, Negotiation, Communication, Digital Media Proposals, Market Research, Retail Knowledge, Agency Landscape Understanding, Entrepreneurial Mindset, Pipeline Management, Campaign Delivery, Networking, Fluency In Dutch, Fluency In English
Specialization
Candidates should have 2+ years of experience in media or digital advertising sales and a strong network in retail and brands. Excellent communication and negotiation skills, along with fluency in Dutch and English, are essential.
Experience Required
Minimum 2 year(s)
Front Desk Agent - The Springs Resort - P at The Springs Resort and Spa, Pagosa Springs, CO
Pagosa Springs, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Organizational Skills, Multitasking, Problem Solving, Cash Handling, Reservation Management, Property Management Systems, Basic Computer Proficiency
Specialization
A high school diploma or equivalent is required, with a preference for a degree in hospitality management. Previous experience in a front desk or customer service role is preferred, along with excellent communication and organizational skills.
Java and C++ Technical Architect at Ericsson
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Java, C++, Microservices Architecture, Rest Api Design, Containerization, Orchestration Tools, Docker, Kubernetes, Helm, Agile, Product Development, Unix, Gitlab Ci, Apache Kafka, Confluent Kafka, Cloud Native Architecture
Specialization
Candidates should have 8 to 15 years of relevant experience with a strong understanding of microservices architecture and REST API design using C++. Familiarity with containerization tools and Agile processes is also required.
Experience Required
Minimum 10 year(s)
Studio Experience Team - Elmhurst at CorePower Yoga
Elmhurst, Illinois, United States - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Cleaning Techniques, Communication Skills, Interpersonal Skills
Specialization
Candidates should be reliable, detail-oriented, and able to commit to a schedule of up to six hours per month. Prior cleaning or housekeeping experience is preferred.
Medical Content Development Specialist at EVERSANA
Dublin, Leinster, Ireland - Full Time
Skills Needed
Medical Information, Medical Content Development, Scientific Writing, Project Management, Communication Skills, Regulatory Knowledge, Literature Searches, Editing Skills, Interpersonal Skills, Medical Affairs, Medical Communications, Client Engagement, Mentoring, Team Collaboration, Critical Thinking, Problem Solving
Specialization
Candidates must hold a Doctorate or Master of Science degree in Life Sciences or healthcare and have a minimum of 2 years of experience in the pharmaceutical industry or medical communications. Exceptional written and oral communication skills, along with proficiency in relevant software and regulatory knowledge, are essential.
Experience Required
Minimum 2 year(s)
IT Infrastructure Manager at Eurofins
George Town, Penang, Malaysia - Full Time
Skills Needed
Network Administration, Server Management, Virtualization, Cloud Platforms, Leadership, Strategic Thinking, Communication, Problem Solving, Budgeting
Specialization
Candidates should have a bachelor's degree in Computer Science or a related field, with 8 to 10 years of experience in IT infrastructure and leadership. Relevant certifications such as ITIL, PMP, and cloud certifications are highly desirable.
Experience Required
Minimum 10 year(s)
Vice President, Service Delivery Manager at BNY
Boston, Massachusetts, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Delivery Management, Client Relationship Management, Project Management, Data & Analytics, Operational Models, Technical Translation, Escalation Management, Cross-Functional Team Leadership, Mentoring, Continuous Improvement, Collaboration, Accountability, Problem Solving, Communication, Efficiency Enhancement, Client Satisfaction

Industry

Financial Services

Description
Vice President, Service Delivery Manager At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Service Delivery Manager to join our Data & Analytics Managed Services team. This role is located in Boston, MA In this role, you'll make an impact in the following ways: Act as the primary client contact for service delivery, ensuring alignment with agreed project needs and operational requirements Manage the end-to-end delivery of services, including monitoring service levels, resolving issues, and coordinating with internal teams to meet client expectations Drive continuous improvement by identifying opportunities to enhance processes, efficiency, and client satisfaction Serve as the escalation point for client concerns, ensuring timely resolution and proactive communication To be successful in this role, we're seeking the following: Bachelor's degree in Business, Information Technology, or a related field (or equivalent work experience), 7-10 years experience Proven experience in service delivery management, client relationship management, or project management within a technology or managed services environment Strong understanding of Data & Analytics operational models, with the ability to translate technical issues into business terms for clients Demonstrated success in managing escalations and influencing cross-functional teams to achieve service excellence Experience in leading and mentoring teams, fostering a culture of accountability, collaboration, and continuous improvement At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued

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Responsibilities
Act as the primary client contact for service delivery, ensuring alignment with agreed project needs and operational requirements. Manage the end-to-end delivery of services, including monitoring service levels, resolving issues, and coordinating with internal teams to meet client expectations.
Vice President, Service Delivery Manager at BNY
Boston, Massachusetts, United States - Full Time
Skills Needed
Service Delivery Management, Client Relationship Management, Project Management, Data & Analytics, Operational Models, Technical Translation, Escalation Management, Cross Functional Team Leadership, Mentoring, Continuous Improvement, Collaboration, Accountability, Problem Solving, Communication, Efficiency Enhancement, Client Satisfaction
Specialization
Bachelor's degree in Business, Information Technology, or a related field (or equivalent work experience) is required along with 7-10 years of experience. Proven experience in service delivery management, client relationship management, or project management within a technology or managed services environment is essential.
Experience Required
Minimum 5 year(s)
Inside Sales Representative at SmartFinancial
Columbus, Ohio, United States - Full Time
Skills Needed
Rapport Building, Phone Skills, Interpersonal Skills, Negotiation Skills, Closing Skills, Sales Cycle Management, Crm Proficiency, Adaptability, B2b Sales, Inside Sales, Telesales, Digital Marketing, B2c Sales, Objection Handling, Client Relationship Building, High Volume Outreach
Specialization
The ideal candidate should possess strong rapport-building and phone skills, with proven sales expertise and experience managing the full sales cycle. Familiarity with CRM systems and the ability to thrive in a fast-paced environment are also essential.
Experience Required
Minimum 2 year(s)
Personal Training Field Manager at VASA FITNESS
Joliet, Illinois, United States - Full Time
Skills Needed
Personal Training, Sales Process, Client Retention, Coaching, Team Development, Kpi Management, Fitness Programming, Consultation Booking, Trainer Performance, Health, Wellness, Nutrition, Communication, Leadership, Accountability, Performance Management
Specialization
Candidates should have at least 2 years of experience in teaching fitness classes and a year of management experience is preferred. A current nationally accredited Group Fitness or Personal Training Certification is required.
Experience Required
Minimum 2 year(s)
Delivery Driver at Trescal Group
Elizabeth City, North Carolina, United States - Full Time
Skills Needed
Communication Skills, Customer Service Skills, Attention To Detail, Intermediate Computer Skills
Specialization
Candidates must have a high school diploma or equivalent and the ability to lift up to 70lbs. A valid driver's license and clean driving record are required, along with previous experience in a customer-facing role.
Patient Navigator at Strive Health
Greensboro, North Carolina, United States - Full Time
Skills Needed
Patient Engagement, Customer Service, Relationship Building, Education, Empathy, Healthcare Knowledge, Sales, Community Health, Crm Proficiency, Communication, Problem Solving, Team Collaboration, Time Management, Travel, Data Management, Interpersonal Skills
Specialization
A high school diploma is required along with 5+ years of experience in a customer or patient-facing role. Candidates must have reliable transportation and the ability to travel within an assigned region.
Experience Required
Minimum 5 year(s)
IT Specialist - Infrastructure and Navision at Ametek, Inc.
Tokyo, Tokyo, Japan - Full Time
Skills Needed
Project Management, Automation Initiatives, System Development, Microsoft Dynamic Nav, Customer Service, Networking, Vpn, Dns, Dhcp, Firewall, Security Technologies, Storage Technologies, Microsoft Windows Server, Ms Sql, Navision Erp, Troubleshooting
Specialization
Candidates should have a diploma or degree in Computer Science and strong knowledge of Microsoft Dynamic NAV. They must possess strong communication skills, a customer service orientation, and the ability to work as part of a team.
Experience Required
Minimum 2 year(s)
barista - Store# 22238, 159TH & LAGRANGE ROAD at Starbucks
Orland Park, Illinois, United States - Full Time
Skills Needed
Customer Engagement, Fast Paced Environment, Interpersonal Skills, Teamwork, Communication, Attention To Detail, Adaptability, Problem Solving
Specialization
No previous experience is required, but candidates must maintain regular attendance and be available for flexible hours. Strong interpersonal skills and the ability to work as part of a team are essential.
Animal Care Supervisor at Petco
Redding, California, United States - Full Time
Skills Needed
Animal Care, Coaching, Team Leadership, Sales Management, Customer Service, Inventory Management, Operational Standards, Safety Procedures, Talent Development, Business Analysis, Communication Skills, Organizational Skills, Problem Solving, Guest Experience, Regulatory Compliance, Training
Specialization
A high school diploma is required, with some college coursework preferred. Candidates should have at least one year of management experience and strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Senior Accountant at Satellite Office
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Financial Statements, Taxation Returns, Work Papers, Client Communication, Issue Resolution, Training, Xero, Myob, Qb, Netsuite, Cpe, Job Management, Policy Compliance
Specialization
Experience in accounting and familiarity with relevant software is essential. The role involves training new team members and ensuring compliance with company policies.
Experience Required
Minimum 2 year(s)
Van Driver at Hallcon
Big Spring, Texas, United States - Full Time
Skills Needed
Safe Driving, Vehicle Inspection, Navigation, Communication, English Writing
Specialization
Candidates must be at least 21 years old and possess a valid state-issued driver's license. Successful completion of a pre-employment drug screen and background check is required.
Senior Accountant at Power International Holding
, , Egypt - Full Time
Skills Needed
Financial Processes, Accounting Tools, Gaap, Month End Process, Financial Markets, Financial Data Analysis, Financial Management, Accounting, Erp, Sap, Reconciliation, Financial Reporting, Accounts Payable, Agility, Accounting Systems, Resilience, Quality
Specialization
A Bachelor's Degree in Accounts and Finance is required, along with a professional qualification such as CPA or ACCA. Candidates should have a minimum of 5 years of working experience, with 3 years relevant to the role.
Experience Required
Minimum 5 year(s)
Senior Accountant at Magnum Venus Products
Knoxville, Tennessee, United States - Full Time
Skills Needed
Accounting, Tax Compliance, Regulatory Reporting, Equity Tracking, Sales Tax, Fixed Assets, Lease Management, Us Gaap, Communication Skills, Ms Office, Excel, Public Accounting, Epicor, Avalara
Specialization
Candidates must have a bachelor's degree in accounting and preferably public accounting experience. Strong MS Office skills, particularly in Excel, and knowledge of tax laws and US GAAP are also required.
Experience Required
Minimum 5 year(s)
Van Driver at Hallcon
Pensacola, Florida, United States - Full Time
Skills Needed
Safe Driving, Vehicle Inspection, Navigation, Communication, English Writing
Specialization
Candidates must be at least 21 years old and possess a valid state-issued driver's license. Successful completion of a pre-employment drug screen and background check is also required.
Director, Operations - Bilingual, English/Spanish (Outpatient Surgical Clin at Mia Aesthetics - Atlanta
Houston, Texas, United States - Full Time
Skills Needed
Leadership Skills, Change Management, Employee Engagement, Verbal Communication, Written Communication, Training, Coaching, Performance Management, Business Acumen, Operational Excellence, Customer Service, Team Player, Thought Leadership, Healthcare Environment Experience, Financial Management, Quality Management, Risk Management
Specialization
Candidates should possess strong leadership skills and excellent communication abilities. A bachelor's degree in business or healthcare and at least 3 years of practice management experience in a healthcare environment are preferred.
Experience Required
Minimum 5 year(s)
(Junior) Sales Manager - Media Agency (f/m/d/x) at Shopfully
Amsterdam, North Holland, Netherlands - Full Time
Skills Needed
Media Advertising Sales, Business Development, Client Relationship Management, Negotiation, Communication, Digital Media Proposals, Market Research, Retail Knowledge, Agency Landscape Understanding, Entrepreneurial Mindset, Pipeline Management, Campaign Delivery, Networking, Fluency In Dutch, Fluency In English
Specialization
Candidates should have 2+ years of experience in media or digital advertising sales and a strong network in retail and brands. Excellent communication and negotiation skills, along with fluency in Dutch and English, are essential.
Experience Required
Minimum 2 year(s)
Front Desk Agent - The Springs Resort - P at The Springs Resort and Spa, Pagosa Springs, CO
Pagosa Springs, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Organizational Skills, Multitasking, Problem Solving, Cash Handling, Reservation Management, Property Management Systems, Basic Computer Proficiency
Specialization
A high school diploma or equivalent is required, with a preference for a degree in hospitality management. Previous experience in a front desk or customer service role is preferred, along with excellent communication and organizational skills.
Java and C++ Technical Architect at Ericsson
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Java, C++, Microservices Architecture, Rest Api Design, Containerization, Orchestration Tools, Docker, Kubernetes, Helm, Agile, Product Development, Unix, Gitlab Ci, Apache Kafka, Confluent Kafka, Cloud Native Architecture
Specialization
Candidates should have 8 to 15 years of relevant experience with a strong understanding of microservices architecture and REST API design using C++. Familiarity with containerization tools and Agile processes is also required.
Experience Required
Minimum 10 year(s)
Studio Experience Team - Elmhurst at CorePower Yoga
Elmhurst, Illinois, United States - Full Time
Skills Needed
Attention To Detail, Organizational Skills, Cleaning Techniques, Communication Skills, Interpersonal Skills
Specialization
Candidates should be reliable, detail-oriented, and able to commit to a schedule of up to six hours per month. Prior cleaning or housekeeping experience is preferred.
Medical Content Development Specialist at EVERSANA
Dublin, Leinster, Ireland - Full Time
Skills Needed
Medical Information, Medical Content Development, Scientific Writing, Project Management, Communication Skills, Regulatory Knowledge, Literature Searches, Editing Skills, Interpersonal Skills, Medical Affairs, Medical Communications, Client Engagement, Mentoring, Team Collaboration, Critical Thinking, Problem Solving
Specialization
Candidates must hold a Doctorate or Master of Science degree in Life Sciences or healthcare and have a minimum of 2 years of experience in the pharmaceutical industry or medical communications. Exceptional written and oral communication skills, along with proficiency in relevant software and regulatory knowledge, are essential.
Experience Required
Minimum 2 year(s)
IT Infrastructure Manager at Eurofins
George Town, Penang, Malaysia - Full Time
Skills Needed
Network Administration, Server Management, Virtualization, Cloud Platforms, Leadership, Strategic Thinking, Communication, Problem Solving, Budgeting
Specialization
Candidates should have a bachelor's degree in Computer Science or a related field, with 8 to 10 years of experience in IT infrastructure and leadership. Relevant certifications such as ITIL, PMP, and cloud certifications are highly desirable.
Experience Required
Minimum 10 year(s)