Job Summary: Celtic Bank is a premier banking partner for financial technology (fintech) companies. Our partners are some of the nation’s largest and most innovative fintech and specialty finance companies. The FinTech Partner Program Analyst is an essential partner in the effort to implement, oversee, and expand FinTech partner relationships.
Role Description: The Fintech Partner Program Analyst provides foundational support for fintech partner relationships by assisting the Program Manager and other relevant teams in performance monitoring, data analysis, compliance tracking, and process improvement.

CORE REQUIREMENTS:

• Foundational Knowledge: Basic understanding of tools/software.
• Time Management: Ability to manage time effectively.
• Interpersonal Skills: Basic skills in collaborating and communicating with team members.

PHYSICAL AND OTHER REQUIREMENTS

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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• Stationary Work: The employee is frequently required to stand; walk; use hands to type, handle documents, and perform other office related duties. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Mobility: The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
• Communicate: The employee is regularly required to talk or hear and will frequently communicate with others. Must be able to read, write and understand fluent English.
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• Work Model: The employee in this position will work either a fully Onsite, or Hybrid work model. All employees, regardless of location, may be required to travel to the Salt Lake City office for mandatory company meetings, events, or related occasions.

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• Utah-based employees: Hybrid work schedule available after initial training period in our Salt Lake City, Utah office – department and job requirements will determine eligibility.

WHAT YOU’LL DO AT CELTIC BANK

• Support Relationship Managers in all aspects necessary to manage and oversee assigned strategic lending partnerships.
• Coordinate, track, and manage the review and approval of program material and documentation such as marketing materials, loan applications, policies, procedures, and legal documents.
• Serve as a secondary point of contact, or backup relationship manager, for each assigned partner.
• Track and report on the resolution of issues, opportunities for improvement, and best practice enhancements.
• Interact with the varied Bank business units and the strategic partners to manage the resolution and reporting of key issues.
• Support Bank management during regulatory exams, internal audits, and ongoing monitoring.
• Support the business development process and acquisition of new strategic partnerships.
• Support the implementation process and onboarding of new strategic partnerships.

ROLE QUALIFICATIONS:

• Bachelor’s degree in a related field, or equivalent relevant experience.
• Experience: Internship or minimum 1 year of experience in a related field.
• Technical Skills: Basic knowledge of data analysis tools (e.g., Excel) and project management software (e.g., Monday.com, Salesforce).
• Communication Skills: Strong written and verbal communication skills.
• Analytical Skills: Ability to analyze data and generate reports.