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Senior Product Manager - AI Workflows in Banking at Glia
, , United States - Full Time
Skills Needed
Product Management, Ai Workflows, Banking Operations, B2b Saas, Customer Satisfaction, Compliance, Ai Product Management, Conversational Ai, Nlp, Virtual Assistants, Data Analysis, Cross Functional Collaboration, Customer Discovery, Risk Management, Technical Feasibility, Thought Leadership
Specialization
Candidates should have 5-8+ years of experience, including banking operations and managing enterprise B2B SaaS products. Experience with AI-powered products and understanding of compliance and customer journeys is essential.
Experience Required
Minimum 5 year(s)
Full Time Dentist Package! at DOCS Health
San Antonio, Texas, United States - Full Time
Skills Needed
Comprehensive Dental Care, Patient Relationships, Clinical Autonomy, Advanced Technology, Digital Practice, Itero Technology, Collaboration, Quality Care, Military Families, Veterans Care, Federal Employees Care, Contractors Care
Specialization
Candidates must possess a DMD or DDS from an accredited U.S. program and an active state dental license. Additional requirements include CPR/BLS certification and the ability to pass background checks and drug screenings.
Part-Time Administrative Assistant at American University
Washington, District of Columbia, United States - Full Time
Skills Needed
Customer Service, Scheduling, Confidentiality, Data Collection, File Maintenance, Office Management, Team Support, Communication
Specialization
A high school diploma or equivalent is required, along with 1 to 3 years of relevant experience. The candidate must demonstrate excellent customer service skills and the ability to maintain confidentiality.
Customer Service Representative at Construction Resources
Decatur, Georgia, United States - Full Time
Skills Needed
Customer Service, Order Processing, Communication, Problem Solving, Clerical Support, Administrative Support, Attention To Detail, Time Management, Teamwork, Multi Tasking, Microsoft Office, Outlook, Bilingual, Emotional Intelligence, Interpersonal Skills
Specialization
A high school diploma or GED is required, with bilingual skills preferred. Candidates should have basic computer skills and the ability to type 30-35 words per minute.
Team Leader, Assembly - 3rd shift at BorgWarner Ltd
Seneca, South Carolina, United States - Full Time
Skills Needed
Safety, Judgement/Decision Making, Critical Thinking/Troubleshooting, Teamwork/Interpersonal Skills, Attention To Detail, Manufacturing Practices, Inventory Management, Communication, Leadership, Problem Solving, Training, Quality Assurance, Continuous Improvement, Compliance, Technical Skills, Time Management
Specialization
A high school diploma or GED is required, with an associate degree preferred. Candidates should have at least 1 year of manufacturing experience and 2+ years of leadership experience preferred.
Experience Required
Minimum 2 year(s)
Internship - Environmental at Shive Hattery Group, Inc.
Bettendorf, Iowa, United States - Full Time
Skills Needed
Civil Engineering, Environmental Engineering, Collaboration, Interpersonal Skills, Oral Communication, Written Communication, Curiosity, Motivation To Learn
Specialization
Candidates must be students in Civil or Environmental Engineering from an accredited engineering school. They should possess good interpersonal skills, effective communication abilities, and a motivation to learn.
Customer Service Representative at Circle K
Whittier, California, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
Phoenix, Arizona, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Manager, Operations at AdaptHealth, LLC
Santa Fe Springs, California, United States - Full Time
Skills Needed
Operations Management, Leadership, Logistics, Inventory Management, Customer Service, Regulatory Compliance, Problem Resolution, Communication, Training, Patient Care, Team Coordination, Root Cause Analysis, Health Care Knowledge, Emergency Response, Professional Development, Collaboration
Specialization
An associate degree is required, with a preference for a bachelor's degree. Candidates should have five years of experience in HME leadership and relevant healthcare experience.
Experience Required
Minimum 5 year(s)
Assistant at Ericsson
Yokohama, , Japan - Full Time
Skills Needed
Organizational Skills, Time Management, Clear Communication, Microsoft Office Proficiency, Attention To Detail, Reliability, Business Japanese, Compliance Knowledge, Networking Ability, Planning And Organizing, Process Improvement, Knowledge Sharing, Collaboration Skills, Presentation Preparation, Conversational English, Electronic Document Management
Specialization
Candidates should possess attention to detail, reliability, and business Japanese language ability. Additional skills include compliance knowledge, networking ability, and process improvement.
Fluid Technician at BHID
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Fluid Maintenance, Troubleshooting, Safety Practices, Record Keeping, Machinery Operation, Forklift Operation, Fluid Testing, Inventory Management, Power Washer Use, Centrifuge Operation, Sump Sucker Operation, Customer Service, Team Coaching, Iso Processes, Lubrication, Sample Collection
Specialization
Candidates should have work-related experience, with a high school diploma or GED preferred. Proficiency in machinery, fluids, and tools is required, along with forklift operation skills.
Retail Merchandiser at SFS, Inc.
, Oklahoma, United States - Full Time
Skills Needed
Merchandising, Retail Experience, Plan O Grams, Lifting, Bending, Stooping, Standing, Internet Access, Smart Phone, Tablet, Reporting, Transportation
Specialization
Candidates should have merchandising and/or retail experience and be available for weekday daytime hours. They must also be able to read plan-o-grams and lift up to 40 lbs repeatedly.
HR Generalist at KORU HEALTH LLC
Wauwatosa, Wisconsin, United States - Full Time
Skills Needed
Verbal Communication, Written Communication, Interpersonal Skills, Negotiation Skills, Conflict Resolution, Organizational Skills, Attention To Detail, Time Management, Analytical Skills, Problem Solving Skills, Integrity, Professionalism, Confidentiality, Employment Law Knowledge, Microsoft Office Suite, Hris Proficiency
Specialization
Candidates should possess excellent communication, organizational, and analytical skills, along with a thorough knowledge of employment-related laws. A bachelor's degree in Human Resources or a related field and at least two years of HR experience are preferred.
Experience Required
Minimum 2 year(s)
Christmas Sales Advisor / Szezonális segítő - Budapest at Rituals
Budapest, Central Hungary, Hungary - Full Time
Skills Needed
Customer Service, Retail Experience, Teamwork, Problem Solving, Attention To Detail, Organizational Skills, Communication Skills, Sales Skills
Specialization
The ideal candidate is energetic, humble, and able to connect with customers to create a welcoming atmosphere. Relevant experience in retail or hospitality, along with a customer-centric approach and strong problem-solving skills, is required.
Dental Treatment Coordinator - Full Time at DOCS Health
New Hanover Township, New Jersey, United States - Full Time
Skills Needed
Organizational Skills, Communication Skills, Customer Service, Dental Software, Microsoft Office, Multi Line Phone System, Appointment Scheduling, Workflow Management
Specialization
Candidates should have a high school diploma and 1-2 years of administrative experience. Preferred qualifications include experience in a dental office and strong organizational and communication skills.
Seasonal Sales Professional at Hawx Pest Control
Beech Grove, Indiana, United States - Full Time
Skills Needed
Sales, Customer Engagement, Persuasion, Time Management, Coaching, Teamwork, Adaptability, Reliability, Communication, Professionalism, Motivation, Overcoming Objections, Self Motivation, Goal Tracking, Integrity, Energy
Specialization
Candidates must be 18 years or older and have reliable personal transportation. They should be comfortable with commission-only pay and possess strong interpersonal skills.
Senior Executive, Operation Santa Claus at South China Morning Post
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Project Management, Relationship Management, Fundraising, Donor Relations, Community Relations, Volunteerism, Charity Experience, Pr, Social Media Promotion, Communication Skills, Microsoft Office, Canva, G Suite, Initiative, Organizational Skills, Collaboration
Specialization
Candidates should have a degree and 3-5 years of experience in project and relationship management, preferably in CSR or NGOs. Strong communication skills and a passion for charity issues are essential.
Experience Required
Minimum 2 year(s)
Physician, Allergy/Immunology (Santa Rosa) at Sutter Health
Santa Rosa, California, United States - Full Time
Skills Needed
Allergy, Immunology, Patient Care, Collaboration, Leadership, Skin Testing, Patch Testing, Spirometry, Allergen Immunotherapy, Integrated Emr, Teamwork, Mentorship, Professional Growth, Communication, Interdisciplinary Cooperation, Compassionate Care
Specialization
Candidates must be board certified or board eligible in Allergy/Immunology. Experience is preferred but not required.
Physician, Rheumatology (Santa Rosa, CA) at Sutter Health
Santa Rosa, California, United States - Full Time
Skills Needed
Board Certified, Patient Centered Care, Collaboration, Teamwork, Mentorship, Professional Growth, Integrated Care Model, Outpatient Practice, Epic Emr System, Clinical Support
Specialization
Candidates must be Board Certified in Rheumatology. The position is suitable for those looking to work in a collaborative and supportive clinical environment.
Front Desk Associates, Santa Monica East at Equinox
Santa Monica, California, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Reliability, Computer Literacy, Health, Fitness, Energetic, Friendly, Outgoing
Specialization
Candidates must have at least 1 year of customer service experience and a high school diploma or equivalent. They should be friendly, energetic, and able to communicate effectively.
Senior Product Manager - AI Workflows in Banking at Glia
, , United States -
Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Management, AI Workflows, Banking Operations, B2B SaaS, Customer Satisfaction, Compliance, AI Product Management, Conversational AI, NLP, Virtual Assistants, Data Analysis, Cross-Functional Collaboration, Customer Discovery, Risk Management, Technical Feasibility, Thought Leadership

Industry

Financial Services

Description
About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. The Role As a Senior Product Manager - AI Workflows for Banking, reporting to the Director of Product Management, Banking Integrations, you’ll own the roadmap defining how virtual assistants, agent assistants, and humans orchestrate and automate key banking processes—while maintaining the highest standards of security and compliance. You bring deep expertise in banking operations, B2B SaaS, and AI product management. You’ll deliver end-to-end AI solutions that increase automation rates, reduce operational costs, and improve customer satisfaction for financial institutions. What You’ll Do Own the end-to-end product lifecycle—from discovery through optimization Define AI-human collaboration models (intelligent routing, escalation paths, context handoffs, compliance controls) across customer-facing, agent-facing, and operational workflows Develop multi-quarter roadmaps aligned to revenue, retention, and operational efficiency metrics Drive prioritization balancing strategy, competitive positioning, and customer needs Make independent decisions on complex tradeoffs (competitive risk, technical debt, resourcing) Produce clear, actionable artifacts (prototypes, PRDs, specs, strategies) enabling multiple engineering teams Manage escalations and balance business objectives with technical feasibility Present product direction and progress to executive leadership (CSO, CPO, CTO) Partner cross-functionally with Sales, Marketing, and Customer Success to drive GTM success Conduct customer discovery through interviews, data analysis, and observational research Establish thought leadership through content, conferences, and customer engagement Minimum Requirements Experience Profile – 5–8+ years total experience, including: 3+ years at a bank, credit union, or financial services/banking technology company with exposure to banking operations, contact center metrics (AHT, FCR, CSAT, NPS), compliance, and customer journeys 3+ years managing enterprise B2B SaaS products, driving revenue and retention across complex sales cycles and multi-stakeholder environments 2+ years managing AI-powered products (Conversational AI, NLP, virtual assistants, LLM applications), including prompt engineering, RAG, fine-tuning, and model selection AI Product Expertise: Understanding when AI can/cannot reliably solve problems (accuracy thresholds, edge cases, hallucination risks, training data requirements) Defining AI product requirements (model performance metrics, latency targets, cost constraints) Experience launching and iterating AI features with measurable improvements Senior PM Capabilities: Lead large, cross-functional projects independently Create artifacts that align technical and business teams Make data-informed decisions under ambiguity and time pressure Manage risk and escalation at a senior level Preferred Qualifications (Nice to Have) Banking Technology: Experience with core banking systems (FIS, Fiserv, Jack Henry), online/mobile banking platforms, CRM, or CCaaS platforms Education: MBA, engineering degree (CS or related), or equivalent experience Additional Experience: Voice AI or telephony products, financial services regulations (GLBA, SOC 2, PCI-DSS), CX transformation initiatives, and/or experience in high-growth SaaS environments ($100M+ ARR) How to Apply Submit resume and cover letter addressing: AI products you've launched and their business impact Experience with banks/credit unions and their challenges Approach to product decisions with incomplete information Why you're excited about transforming banking customer service *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs
Responsibilities
Own the end-to-end product lifecycle and define AI-human collaboration models across various workflows. Drive prioritization and produce clear artifacts to enable multiple engineering teams.
Senior Product Manager - AI Workflows in Banking at Glia
, , United States - Full Time
Skills Needed
Product Management, Ai Workflows, Banking Operations, B2b Saas, Customer Satisfaction, Compliance, Ai Product Management, Conversational Ai, Nlp, Virtual Assistants, Data Analysis, Cross Functional Collaboration, Customer Discovery, Risk Management, Technical Feasibility, Thought Leadership
Specialization
Candidates should have 5-8+ years of experience, including banking operations and managing enterprise B2B SaaS products. Experience with AI-powered products and understanding of compliance and customer journeys is essential.
Experience Required
Minimum 5 year(s)
Full Time Dentist Package! at DOCS Health
San Antonio, Texas, United States - Full Time
Skills Needed
Comprehensive Dental Care, Patient Relationships, Clinical Autonomy, Advanced Technology, Digital Practice, Itero Technology, Collaboration, Quality Care, Military Families, Veterans Care, Federal Employees Care, Contractors Care
Specialization
Candidates must possess a DMD or DDS from an accredited U.S. program and an active state dental license. Additional requirements include CPR/BLS certification and the ability to pass background checks and drug screenings.
Part-Time Administrative Assistant at American University
Washington, District of Columbia, United States - Full Time
Skills Needed
Customer Service, Scheduling, Confidentiality, Data Collection, File Maintenance, Office Management, Team Support, Communication
Specialization
A high school diploma or equivalent is required, along with 1 to 3 years of relevant experience. The candidate must demonstrate excellent customer service skills and the ability to maintain confidentiality.
Customer Service Representative at Construction Resources
Decatur, Georgia, United States - Full Time
Skills Needed
Customer Service, Order Processing, Communication, Problem Solving, Clerical Support, Administrative Support, Attention To Detail, Time Management, Teamwork, Multi Tasking, Microsoft Office, Outlook, Bilingual, Emotional Intelligence, Interpersonal Skills
Specialization
A high school diploma or GED is required, with bilingual skills preferred. Candidates should have basic computer skills and the ability to type 30-35 words per minute.
Team Leader, Assembly - 3rd shift at BorgWarner Ltd
Seneca, South Carolina, United States - Full Time
Skills Needed
Safety, Judgement/Decision Making, Critical Thinking/Troubleshooting, Teamwork/Interpersonal Skills, Attention To Detail, Manufacturing Practices, Inventory Management, Communication, Leadership, Problem Solving, Training, Quality Assurance, Continuous Improvement, Compliance, Technical Skills, Time Management
Specialization
A high school diploma or GED is required, with an associate degree preferred. Candidates should have at least 1 year of manufacturing experience and 2+ years of leadership experience preferred.
Experience Required
Minimum 2 year(s)
Internship - Environmental at Shive Hattery Group, Inc.
Bettendorf, Iowa, United States - Full Time
Skills Needed
Civil Engineering, Environmental Engineering, Collaboration, Interpersonal Skills, Oral Communication, Written Communication, Curiosity, Motivation To Learn
Specialization
Candidates must be students in Civil or Environmental Engineering from an accredited engineering school. They should possess good interpersonal skills, effective communication abilities, and a motivation to learn.
Customer Service Representative at Circle K
Whittier, California, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
Phoenix, Arizona, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Manager, Operations at AdaptHealth, LLC
Santa Fe Springs, California, United States - Full Time
Skills Needed
Operations Management, Leadership, Logistics, Inventory Management, Customer Service, Regulatory Compliance, Problem Resolution, Communication, Training, Patient Care, Team Coordination, Root Cause Analysis, Health Care Knowledge, Emergency Response, Professional Development, Collaboration
Specialization
An associate degree is required, with a preference for a bachelor's degree. Candidates should have five years of experience in HME leadership and relevant healthcare experience.
Experience Required
Minimum 5 year(s)
Assistant at Ericsson
Yokohama, , Japan - Full Time
Skills Needed
Organizational Skills, Time Management, Clear Communication, Microsoft Office Proficiency, Attention To Detail, Reliability, Business Japanese, Compliance Knowledge, Networking Ability, Planning And Organizing, Process Improvement, Knowledge Sharing, Collaboration Skills, Presentation Preparation, Conversational English, Electronic Document Management
Specialization
Candidates should possess attention to detail, reliability, and business Japanese language ability. Additional skills include compliance knowledge, networking ability, and process improvement.
Fluid Technician at BHID
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Fluid Maintenance, Troubleshooting, Safety Practices, Record Keeping, Machinery Operation, Forklift Operation, Fluid Testing, Inventory Management, Power Washer Use, Centrifuge Operation, Sump Sucker Operation, Customer Service, Team Coaching, Iso Processes, Lubrication, Sample Collection
Specialization
Candidates should have work-related experience, with a high school diploma or GED preferred. Proficiency in machinery, fluids, and tools is required, along with forklift operation skills.
Retail Merchandiser at SFS, Inc.
, Oklahoma, United States - Full Time
Skills Needed
Merchandising, Retail Experience, Plan O Grams, Lifting, Bending, Stooping, Standing, Internet Access, Smart Phone, Tablet, Reporting, Transportation
Specialization
Candidates should have merchandising and/or retail experience and be available for weekday daytime hours. They must also be able to read plan-o-grams and lift up to 40 lbs repeatedly.
HR Generalist at KORU HEALTH LLC
Wauwatosa, Wisconsin, United States - Full Time
Skills Needed
Verbal Communication, Written Communication, Interpersonal Skills, Negotiation Skills, Conflict Resolution, Organizational Skills, Attention To Detail, Time Management, Analytical Skills, Problem Solving Skills, Integrity, Professionalism, Confidentiality, Employment Law Knowledge, Microsoft Office Suite, Hris Proficiency
Specialization
Candidates should possess excellent communication, organizational, and analytical skills, along with a thorough knowledge of employment-related laws. A bachelor's degree in Human Resources or a related field and at least two years of HR experience are preferred.
Experience Required
Minimum 2 year(s)
Christmas Sales Advisor / Szezonális segítő - Budapest at Rituals
Budapest, Central Hungary, Hungary - Full Time
Skills Needed
Customer Service, Retail Experience, Teamwork, Problem Solving, Attention To Detail, Organizational Skills, Communication Skills, Sales Skills
Specialization
The ideal candidate is energetic, humble, and able to connect with customers to create a welcoming atmosphere. Relevant experience in retail or hospitality, along with a customer-centric approach and strong problem-solving skills, is required.
Dental Treatment Coordinator - Full Time at DOCS Health
New Hanover Township, New Jersey, United States - Full Time
Skills Needed
Organizational Skills, Communication Skills, Customer Service, Dental Software, Microsoft Office, Multi Line Phone System, Appointment Scheduling, Workflow Management
Specialization
Candidates should have a high school diploma and 1-2 years of administrative experience. Preferred qualifications include experience in a dental office and strong organizational and communication skills.
Seasonal Sales Professional at Hawx Pest Control
Beech Grove, Indiana, United States - Full Time
Skills Needed
Sales, Customer Engagement, Persuasion, Time Management, Coaching, Teamwork, Adaptability, Reliability, Communication, Professionalism, Motivation, Overcoming Objections, Self Motivation, Goal Tracking, Integrity, Energy
Specialization
Candidates must be 18 years or older and have reliable personal transportation. They should be comfortable with commission-only pay and possess strong interpersonal skills.
Senior Executive, Operation Santa Claus at South China Morning Post
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Project Management, Relationship Management, Fundraising, Donor Relations, Community Relations, Volunteerism, Charity Experience, Pr, Social Media Promotion, Communication Skills, Microsoft Office, Canva, G Suite, Initiative, Organizational Skills, Collaboration
Specialization
Candidates should have a degree and 3-5 years of experience in project and relationship management, preferably in CSR or NGOs. Strong communication skills and a passion for charity issues are essential.
Experience Required
Minimum 2 year(s)
Physician, Allergy/Immunology (Santa Rosa) at Sutter Health
Santa Rosa, California, United States - Full Time
Skills Needed
Allergy, Immunology, Patient Care, Collaboration, Leadership, Skin Testing, Patch Testing, Spirometry, Allergen Immunotherapy, Integrated Emr, Teamwork, Mentorship, Professional Growth, Communication, Interdisciplinary Cooperation, Compassionate Care
Specialization
Candidates must be board certified or board eligible in Allergy/Immunology. Experience is preferred but not required.
Physician, Rheumatology (Santa Rosa, CA) at Sutter Health
Santa Rosa, California, United States - Full Time
Skills Needed
Board Certified, Patient Centered Care, Collaboration, Teamwork, Mentorship, Professional Growth, Integrated Care Model, Outpatient Practice, Epic Emr System, Clinical Support
Specialization
Candidates must be Board Certified in Rheumatology. The position is suitable for those looking to work in a collaborative and supportive clinical environment.
Front Desk Associates, Santa Monica East at Equinox
Santa Monica, California, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Teamwork, Reliability, Computer Literacy, Health, Fitness, Energetic, Friendly, Outgoing
Specialization
Candidates must have at least 1 year of customer service experience and a high school diploma or equivalent. They should be friendly, energetic, and able to communicate effectively.