Job Description

Roles & Responsibilities

• Contact customers to secure motor insurance renewals.
• Manage quotations, follow‑ups, confirmations, and policy‑issuance support.
• Cross‑sell complementary insurance products.
• Meet renewal conversion, premium, and productivity KPIs.
• Maintain accurate CRM records and call notes.
• Escalate complex cases to underwriting or claims teams..

Desired Candidate Profile

• Strong sales and communication skills.
• Ability to persuade, negotiate, and handle objections confidently.
• Customer‑centric approach with a high‑quality service mindset.
• Experience in outbound sales or insurance preferred.
• English required; Arabic is an advantage.

Employment Type

• Full-time