Why work for us?
A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Lead and oversee a specialised team dedicated to supporting and managing the daily production processes for the Front Office Business, operating within a tiered support framework.
• Essential knowledge of Fixed Income, with desirable knowledge in Equity & Multi-Asset.
• Possess thorough knowledge in Investment Analytics, Performance Attribution, and (Investment Risk: Desirable) alongside familiarity with buy-side IT systems/data flows.
• Provide expertise for Production Support, Tactical Small Changes, and Strategic Projects & Enhancements.
• Allocate incoming queries to BAU Change and Production Support team members, coordinating the triage of issues with wider departments.
• Establish KPIs and present MI on production support issues to management and stakeholders.
• Oversee, monitor, and mitigate risks and issues effectively, with timely escalation to the Product Owner, Business, and/or Senior Management.
• Have previous experience working with Bloomberg, specifically PORT+ analytics, PORT, and functions such as JMGR, PRTU, and BBU and/or any other Attribution systems.
• Demonstrate outstanding Stakeholder Management Skills: Collaborate with stakeholders (Business Sponsor, Project Manager, SMEs, Analysts, other product teams, and Technology departments) to ensure goals are clear and aligned with business objectives.
• Take responsibility for changes assigned to your team, including facilitating required meetings, obtaining sign-off on acceptance criteria, and managing implementation.
• Proactively lead the implementation of strategic small change production enhancements, translating business requirements into technical specifications and solution designs.
• Conduct data sourcing from JHI’s data platform to support detailed analysis.
• Liaise with the wider technology teams to coordinate interdependencies and resolve issues.
• For Enterprise projects, collaborate with Project Management colleagues to ensure resources are allocated to support the delivery of prioritized projects and that accurate and robust delivery plans are developed.
• For Enterprise projects, work with Business Readiness colleagues to ensure core readiness activities are delivered in line with our readiness framework (e.g., develop and implement training and communications to help stakeholders understand the products and associated changes, ensure production readiness criteria are met).
• Maintain an understanding of the broader systems, data, and process architecture into which your product fits, contributing to efforts to streamline and enhance architecture where appropriate.
• Participate in Agile/Scrum ceremonies and adhere to project management methodologies.
• Perform additional duties as assigned.

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Generous Holiday policies
• Excellent Health and Wellbeing benefits including corporate membership to ClassPass
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits and family services
• Complimentary subscription to Headspace – the mindfulness app
• All employee events including networking opportunities and social activities
• Lunch allowance for use within our subsidized onsite canteen

Must have skills

• Demonstrated expertise in an application support role, showcasing a comprehensive understanding of support models and functions.
• Proficient knowledge of the Bloomberg ecosystem, with a particular emphasis on PORT+ analytics, PORT and functions such as JMGR, PRTU and BBU
• Familiarity with CRD and Markit EDM, which will be considered a significant advantage.
• Proven ability in leading discussions that focus on system functionalities, data integrity, and process flows.
• Strong preference for candidates with experience in the Financial and/or Software industries, underscoring a deep sectoral knowledge.
• A solid grasp of interpreting both business and technical requirements, adept at converting these into organized themes, epics, user stories (when necessary), and/or ServiceNow tickets.
• Competent in estimating work volume and assessing resource capabilities, ensuring efficient project management and execution.
• Attention to detail, problem solving and leadership skills are also essential.
• Desirable skills in C#, SQL, Python and/or Azure.
• Desirable qualifications include IMC, CIPM, CFA, FRM, etc.,
• Desirable experience in Agile/Scrum methodologies.

Nice to have skills

• Experience working in an application support function/model
• Experience of CRD and Markit EDM would be beneficial
• Experience leading the analysis process: from requirement gathering, writing test cases, implementation, sign offs and presenting demos to business
• Experience managing relationships with vendors

Supervisory responsibilities

• Yes

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks

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