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Administrative Coordinator at EBA Clearing

Bavaria, Berlin, Germany -

Full Time

Start Date

Immediate

Expiry Date

16 Nov, 26

Salary

0.0

Posted On

18 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Financial Services & Insurance

Description

The Company

EBA CLEARING is a provider of pan-European payment infrastructure solutions. Founded in 1998, the Company is owned by 48 of the major banks operating in Europe and based on a country-neutral governance model. The payment systems of EBA CLEARING are pan-European by design and desire: they are developed in close co-operation with the Company’s multinational user community and best-of-breed technology partners.
EBA CLEARING manages and operates the payment services EURO1, STEP2 and RT1. Both EURO1 and STEP2 have been classified as systemically important payment systems (SIPS) by the European Central Bank. The pan-European real-time payment platform RT1 went live in November 2017 and processes euro instant payments complying with the European Payments Council’s SEPA Instant Credit Transfer Scheme.

The position

We are looking for a proactive, experienced, and service-oriented professional to join our Corporate Services Team (Corporate Shared Services Unit (CSU) as an Workplace experience partner specialist
In this role, you will ensure the smooth running, coordination, and continuous improvement of office operations. You will act as a key point of contact for internal and external stakeholders and support the rest of the team in delivering a professional, efficient, and high-quality workplace experience.
The successful candidate will be part of the Corporate Services team in the Frankfurt office and report to the Head of Corporate Services.

Main responsibilities

Your tasks will include:

Acting as a key point of contact for internal and external stakeholders, ensuring timely and high-quality communication
Coordinating and overseeing reception and visitor management activities, ensuring a seamless and professional experience
Monitoring external visitor access and ensuring security policies and processes are enforced and respected at all times, including access badge management and visitor logistics
Supporting employees with booking accommodation and transportation in compliance with the Company’s travel policy
Managing and coordinating travel-related logistics and administrative processes
Providing administrative support, including preparing correspondence, handling mail and deliveries
Coordinating, planning, and organising meetings and events end-to-end, including room preparation, AV setup (with the support of IT), and catering
Providing first-level support for workplace tools (meeting rooms, Teams), escalating to IT when necessary
Supporting internal and external visitors to ensure a high level of satisfaction
Providing administrative support to management
Be part of the contact list for the building’s security/tele-surveillance service and respond to alerts or incidents when required, including outside of normal working hours

In addition, you will:

Contribute to the improvement and standardisation of office management processes and procedures
Coordinate with internal teams (HR, IT, Events) and external service providers to ensure smooth operations
Monitor service quality and proactively identify areas for improvement
Support small projects related to workplace experience, office operations, and process optimisation

The profile

The successful candidate will:

Have a level of education corresponding to at least 2–3 years of university studies in administration, business, or a related field
Have a minimum of 4–6 years of relevant professional experience in office management, administration, or workplace services
Have 2 years of experience in Facilities management
Have strong experience in organising meetings, events, and business travel
Have excellent spoken and written English and German; additional European languages are an asset
Have strong IT skills (MS Office, Outlook, Teams)
Be proactive, organised, and able to manage multiple priorities independently
Demonstrate the ability to take ownership, anticipate needs, and improve processes
Be detail-oriented while maintaining a clear view of overall priorities
Be a strong team player with the ability to work independently
Be customer-oriented and comfortable working in an international and multicultural environment

Responsibilities

Administrative Coordinator at EBA Clearing

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