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Branch Services Supervisor at New Hampshire Mutual Bancorp
North Conway, New Hampshire, United States - Full Time
Skills Needed
Leadership, Customer Service, Coaching, Mentoring, Business Development, Retail Banking, Supervisory Skills, Operational Knowledge
Specialization
Candidates must have 2-5 years of retail banking and supervisory experience, along with Teller or BSR certification. A thorough knowledge of operating policies, procedures, and regulations is also required.
Experience Required
Minimum 2 year(s)
Treasury Services Director at River Run Services LLC
Haverhill, Massachusetts, United States - Full Time
Skills Needed
Sales, Coaching, Business Development, Client Relationships, Treasury Management, Operational Excellence, Cross Divisional Collaboration, Compliance, Technology Initiatives, Market Research, Vendor Evaluation, Performance Tracking, Customer Onboarding, Rfp Management, Deposit Growth, Portfolio Expansion
Specialization
The role requires leading and developing the Treasury Services team while driving business development and maintaining strong client relationships. The Director must also oversee daily operations and ensure compliance with bank policies and regulations.
Experience Required
Minimum 5 year(s)
Program Services Attendant at Prosupport Services Company Ltd
Concord, North Carolina, United States - Full Time
Skills Needed
Operational Setup, Inventory Management, Customer Service, Communication Skills, Hospitality, Decision Making, Creative Thinking, Manual Transmission Driving
Specialization
Candidates should possess strong communication skills and the ability to prioritize tasks effectively. Experience in a motorsports environment and familiarity with retail point of sale systems are preferred.
Manager Emergency Services at UnityPoint Health
Sioux City, Iowa, United States - Full Time
Skills Needed
Management, Emergency Medical Services, Strategic Planning, Budget Management, Training, Mentoring, Coaching, Policy Creation, Performance Management, Compliance, Communication, Attention To Detail, Interpersonal Skills, Documentation, Patient Care
Specialization
Candidates must have a bachelor's degree in a related field and at least one year of previous management experience. Licenses and certifications required include EMT/Paramedic License, Basic Life Support, Advanced Cardiac Life Support, and Pediatric Advanced Life Support.
Experience Required
Minimum 2 year(s)
Sales Hunter. IT Services. at Trinetix
Smyrna, Tennessee, United States - Full Time
Skills Needed
Sales, Relationship Building, Networking, Lead Generation, Communication, Follow Up, Self Motivation, Organization, Consultative Selling, Healthcare Technology, C Level Engagement, Client Acquisition, Event Attendance, Team Collaboration, Persistence, Entrepreneurial Attitude
Specialization
Candidates should have 3-10 years of experience in IT services sales or business development and a local network within the Nashville healthcare community. Strong communication and relationship management skills are essential, along with a bachelor's degree in a relevant field.
Experience Required
Minimum 5 year(s)
Client Services Supervisor at Choice Bank
Golden Valley, Minnesota, United States - Full Time
Skills Needed
Supervision, Coaching, Leadership, Performance Reviews, Staffing, Customer Service, Escalation Management, Process Improvement, Hiring, Training, Compliance, Risk Management, Problem Solving, Communication, Interpersonal Skills, Change Management
Specialization
Candidates must have a minimum of 6 to 8 years of relevant experience, including at least 2 years in leadership and 1 year in cash handling, along with a High School Diploma or GED. Essential qualities include strong communication, problem-solving, organizational skills, and the ability to embrace coaching and change.
Experience Required
Minimum 5 year(s)
Technical Services Analyst at Telefonica Tech
, Northern Ireland, United Kingdom - Full Time
Skills Needed
Customer Service Skills, Written Communication, Verbal Communication, Interest In Technology, Microsoft Office Suite
Specialization
Candidates should possess excellent customer service skills and strong written and verbal communication abilities. An interest in technology and experience with the Microsoft Office suite are also required.
Human Services Coordinator at To The Rescue
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Organizational Skills, Problem Solving, Knowledge Of Community Resources, Social Service Systems, Data Analysis, Program Evaluation
Specialization
Candidates must have at least 2 years of experience in a human services or social work role and a high school diploma or equivalent. A bachelor's degree in social work or a related field is preferred, along with experience in program development and evaluation.
Experience Required
Minimum 2 year(s)
DONOR SERVICES COORDINATOR at Denver Rescue Mission
Denver, Colorado, United States - Full Time
Skills Needed
Analytical Skills, Organizational Skills, Communication Skills, Interpersonal Skills, Detail Oriented, Collaboration, Data Processing, Accounting Knowledge, Microsoft 365, Salesforce, Confidentiality, Customer Service, Problem Solving, Empathy, Time Management
Specialization
Candidates should possess strong analytical and organizational skills, along with knowledge of basic accounting processes. Proficiency in Microsoft 365 and experience with Salesforce are preferred, and candidates must align with the organization's Christian mission.
Sales Hunter. IT Services. at Trinetix
Franklin, Tennessee, United States - Full Time
Skills Needed
Sales, Relationship Building, Networking, Lead Generation, Communication, Follow Up, Self Motivated, Organized, Consultative Selling, Healthcare Technology, C Level Engagement, Client Acquisition, Entrepreneurial Attitude, Technology Solutions, Decision Makers, Healthcare It
Specialization
Candidates should have 3-10 years of experience in IT services sales or business development and a local network within the Nashville healthcare community. Strong communication and relationship management skills are essential, along with a bachelor's degree in a relevant field.
Experience Required
Minimum 5 year(s)
Guest Services Coordinator at Margaritaville Resort Cape Cod
Citra, Florida, United States - Full Time
Skills Needed
Guest Service, Communication Skills, Administrative Duties, Microsoft Office, Typing, Filing, Customer Interaction, Problem Solving, Record Keeping, Marketing Assistance, Office Management, Flexibility, Approachability, Teamwork, Time Management, Attention To Detail
Specialization
Candidates should have intermediate computer proficiency and excellent communication skills. Prior administrative experience is preferred, along with a background in resort office or hotel front desk operations.
Teen Services Librarian II at City of Boston
, , United States - Full Time
Skills Needed
Teen Services, Programming, Reference Services, Readers' Advisory, Community Outreach, Bibliographic Instruction, Collection Development, Communication Skills, Teamwork, Independent Work, Youth Engagement, Budget Management, Training, Public Speaking, Database Skills, Literature Knowledge
Specialization
Candidates must have a bachelor's degree and a master's degree in library science, along with two years of relevant professional experience. Knowledge of teen literature and programming techniques is essential.
Experience Required
Minimum 2 year(s)
Senior Services Consultant at Braze
London, England, United Kingdom - Full Time
Skills Needed
Saas Pre Sales, Service Delivery, Consulting, Business Analysis, Communication, Presentation, Stakeholder Management, Sales Support, Time Management, Problem Solving, Project Management, Change Management, English Proficiency, German Proficiency, French Proficiency
Specialization
Candidates should have 4+ years of experience in SaaS pre-sales, service delivery, consulting, or business analysis. Must possess excellent communication skills, effective stakeholder management, and the ability to solve problems in dynamic environments.
Experience Required
Minimum 5 year(s)
Technical Services Officer at Sika AG
Singapore, , Singapore - Full Time
Skills Needed
Technical Support, Product Training, Customer Complaints, Site Visits, Quality Reports, Product Development, Troubleshooting, Technical Guidance, Sample Preparation, Communication, Multilingual, Computer Literacy, Laboratory Testing, Safety Practices, Relationship Building, Investigation Reports
Specialization
Candidates should have a diploma in Civil Engineering, Chemistry, or a related field. Additional skills include being multilingual, having good communication skills, and being computer-literate.
Services Account Executive at monday.com
Sydney, New South Wales, Australia - Full Time
Skills Needed
Professional Services, Client Relationships, Project Management, Technical Account Management, Implementation Management, Sow Creation, B2b Saas, Technical Consulting, Stakeholder Engagement, Solution Documentation, Resource Management, Data Analysis, Cross Functional Collaboration, Technical Communication, Detail Orientation, Leadership
Specialization
Candidates should have over 10 years of experience in pre-sale Professional Services and project management in a B2B environment. Experience in B2B SaaS and technical project scoping is essential.
Experience Required
Minimum 10 year(s)
Services Account Executive at Microsoft
, , United States - Full Time
Skills Needed
Consultative Selling, Active Listening, Strategic Planning, Cross Functional Collaboration, Digital Engagement, Leadership Skills, Customer Value, Business Outcomes, Complex Sales Cycles, Pre Sales Processes, Microsoft Methodologies, Industry Cloud Solutions, Sales Cycle Management, Unified Support Sales, Co Innovation, Cloud Consumption
Specialization
Candidates must have a Bachelor's Degree and at least 4 years of industry sales experience or 6 years of equivalent experience. Preferred qualifications include 6+ years of consulting solution sales experience and familiarity with Microsoft methodologies.
Experience Required
Minimum 5 year(s)
Social Services Specialist at By the Bay Health
Larkspur, Colorado, United States - Full Time
Skills Needed
Social Work, Training Facilitation, Mentorship, Learning Initiatives, Curriculum Design, Interdisciplinary Teamwork, Learning Frameworks, Clinical Excellence, Supervision, Patient Care Improvement, Spiritual Care
Specialization
A Master of Social Work (MSW) is required for this position, along with a Licensed Clinical Social Worker (LCSW) certification. Candidates must possess a minimum of five years of clinical social work experience, preferably within a healthcare setting dealing with life-threatening and chronic illness.
Experience Required
Minimum 5 year(s)
Director - Client Services at Bristlecone Inc
San Jose, California, United States - Full Time
Skills Needed
Client Satisfaction, Client Relationship Management, Delivery Management, Mentoring, Executive Engagement, Contract Management, Pricing, Profitability Analysis, Revenue Forecasting, Account Planning, Consulting, Team Leadership, Cross Selling, New Business Pitches, Talent Acquisition, Industry Trend Analysis
Specialization
Candidates must possess unparalleled client relationship skills and business acumen to achieve Trusted Advisor status, along with at least 10 years of experience presenting to senior client contacts. A relevant undergraduate degree is required, and experience managing complex client relationships and working in a dynamic, matrix environment is essential.
Experience Required
Minimum 10 year(s)
Director - Client Services at Bristlecone Inc
San Jose, California, United States - Full Time
Skills Needed
Client Satisfaction, Client Relationship Management, Delivery Management, Mentoring, Executive Engagement, Contract Management, Pricing, Profitability Analysis, Revenue Forecasting, Account Planning, Consulting, Team Leadership, Cross Selling, New Business Pitches, Talent Acquisition, Industry Trend Analysis
Specialization
Candidates must possess unparalleled client relationship skills and business acumen to achieve Trusted Advisor status, along with at least 10 years of experience presenting to senior client contacts. A relevant undergraduate degree is required, and experience managing complex client relationships and working in a dynamic, matrix environment is essential.
Experience Required
Minimum 10 year(s)
Dining Services Supervisor at Senior Lifestyle
Gorham, Maine, United States - Full Time
Skills Needed
Food Service Experience, Management Skills, Serv Safe Certification, Communication Skills, Teamwork, Customer Service, Training Skills, Scheduling, Problem Solving, Attention To Detail, Patience, Positive Attitude, Respectful Demeanor, Sanitation Practices, Time Management, Leadership
Specialization
Candidates should have at least 6 months of food service experience, with management experience being a plus. Certifications such as Serv Safe are required, along with strong communication and interpersonal skills.
Branch Services Supervisor at New Hampshire Mutual Bancorp
North Conway, New Hampshire, United States -
Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

30.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Customer Service, Coaching, Mentoring, Business Development, Retail Banking, Supervisory Skills, Operational Knowledge

Industry

Banking

Description
MVSB has an opportunity for a Branch Services Supervisor at our North Conway, NH branch. The successful applicant will be self-sufficient and have the ability to shift gears efficiently in a changing branch environment while providing high energy and a positive demeanor. Must have a strong desire to provide leadership and excellent customer service. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, 401K (with Company match), paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Salary negotiable based on level of experience Branch Services Supervisor: $26.00 - $30.00   PRIMARY RESPONSIBILITIES: * Responsible for the overall day to day operations of a full service branch * Provides supervision, coaching, mentoring and leadership including professional development of staff * Opens and closes the branch on a rotating basis * Creates and sustains growth through the utilization of business development   JOB REQUIREMENTS: * 2-5 years of retail banking experience  * 2-5 years of supervisory experience * Teller or BSR certification required * Thorough knowledge of operating policies, procedures, and regulations governing the operations of the Branch * Must be able to work Saturdays on a rotational schedule with the ability to travel between branches, as needed    We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
Responsibilities
The Branch Services Supervisor is responsible for the overall day-to-day operations of a full-service branch. This includes providing supervision, coaching, mentoring, and leadership to staff while fostering business development.
Branch Services Supervisor at New Hampshire Mutual Bancorp
North Conway, New Hampshire, United States - Full Time
Skills Needed
Leadership, Customer Service, Coaching, Mentoring, Business Development, Retail Banking, Supervisory Skills, Operational Knowledge
Specialization
Candidates must have 2-5 years of retail banking and supervisory experience, along with Teller or BSR certification. A thorough knowledge of operating policies, procedures, and regulations is also required.
Experience Required
Minimum 2 year(s)
Treasury Services Director at River Run Services LLC
Haverhill, Massachusetts, United States - Full Time
Skills Needed
Sales, Coaching, Business Development, Client Relationships, Treasury Management, Operational Excellence, Cross Divisional Collaboration, Compliance, Technology Initiatives, Market Research, Vendor Evaluation, Performance Tracking, Customer Onboarding, Rfp Management, Deposit Growth, Portfolio Expansion
Specialization
The role requires leading and developing the Treasury Services team while driving business development and maintaining strong client relationships. The Director must also oversee daily operations and ensure compliance with bank policies and regulations.
Experience Required
Minimum 5 year(s)
Program Services Attendant at Prosupport Services Company Ltd
Concord, North Carolina, United States - Full Time
Skills Needed
Operational Setup, Inventory Management, Customer Service, Communication Skills, Hospitality, Decision Making, Creative Thinking, Manual Transmission Driving
Specialization
Candidates should possess strong communication skills and the ability to prioritize tasks effectively. Experience in a motorsports environment and familiarity with retail point of sale systems are preferred.
Manager Emergency Services at UnityPoint Health
Sioux City, Iowa, United States - Full Time
Skills Needed
Management, Emergency Medical Services, Strategic Planning, Budget Management, Training, Mentoring, Coaching, Policy Creation, Performance Management, Compliance, Communication, Attention To Detail, Interpersonal Skills, Documentation, Patient Care
Specialization
Candidates must have a bachelor's degree in a related field and at least one year of previous management experience. Licenses and certifications required include EMT/Paramedic License, Basic Life Support, Advanced Cardiac Life Support, and Pediatric Advanced Life Support.
Experience Required
Minimum 2 year(s)
Sales Hunter. IT Services. at Trinetix
Smyrna, Tennessee, United States - Full Time
Skills Needed
Sales, Relationship Building, Networking, Lead Generation, Communication, Follow Up, Self Motivation, Organization, Consultative Selling, Healthcare Technology, C Level Engagement, Client Acquisition, Event Attendance, Team Collaboration, Persistence, Entrepreneurial Attitude
Specialization
Candidates should have 3-10 years of experience in IT services sales or business development and a local network within the Nashville healthcare community. Strong communication and relationship management skills are essential, along with a bachelor's degree in a relevant field.
Experience Required
Minimum 5 year(s)
Client Services Supervisor at Choice Bank
Golden Valley, Minnesota, United States - Full Time
Skills Needed
Supervision, Coaching, Leadership, Performance Reviews, Staffing, Customer Service, Escalation Management, Process Improvement, Hiring, Training, Compliance, Risk Management, Problem Solving, Communication, Interpersonal Skills, Change Management
Specialization
Candidates must have a minimum of 6 to 8 years of relevant experience, including at least 2 years in leadership and 1 year in cash handling, along with a High School Diploma or GED. Essential qualities include strong communication, problem-solving, organizational skills, and the ability to embrace coaching and change.
Experience Required
Minimum 5 year(s)
Technical Services Analyst at Telefonica Tech
, Northern Ireland, United Kingdom - Full Time
Skills Needed
Customer Service Skills, Written Communication, Verbal Communication, Interest In Technology, Microsoft Office Suite
Specialization
Candidates should possess excellent customer service skills and strong written and verbal communication abilities. An interest in technology and experience with the Microsoft Office suite are also required.
Human Services Coordinator at To The Rescue
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Organizational Skills, Problem Solving, Knowledge Of Community Resources, Social Service Systems, Data Analysis, Program Evaluation
Specialization
Candidates must have at least 2 years of experience in a human services or social work role and a high school diploma or equivalent. A bachelor's degree in social work or a related field is preferred, along with experience in program development and evaluation.
Experience Required
Minimum 2 year(s)
DONOR SERVICES COORDINATOR at Denver Rescue Mission
Denver, Colorado, United States - Full Time
Skills Needed
Analytical Skills, Organizational Skills, Communication Skills, Interpersonal Skills, Detail Oriented, Collaboration, Data Processing, Accounting Knowledge, Microsoft 365, Salesforce, Confidentiality, Customer Service, Problem Solving, Empathy, Time Management
Specialization
Candidates should possess strong analytical and organizational skills, along with knowledge of basic accounting processes. Proficiency in Microsoft 365 and experience with Salesforce are preferred, and candidates must align with the organization's Christian mission.
Sales Hunter. IT Services. at Trinetix
Franklin, Tennessee, United States - Full Time
Skills Needed
Sales, Relationship Building, Networking, Lead Generation, Communication, Follow Up, Self Motivated, Organized, Consultative Selling, Healthcare Technology, C Level Engagement, Client Acquisition, Entrepreneurial Attitude, Technology Solutions, Decision Makers, Healthcare It
Specialization
Candidates should have 3-10 years of experience in IT services sales or business development and a local network within the Nashville healthcare community. Strong communication and relationship management skills are essential, along with a bachelor's degree in a relevant field.
Experience Required
Minimum 5 year(s)
Guest Services Coordinator at Margaritaville Resort Cape Cod
Citra, Florida, United States - Full Time
Skills Needed
Guest Service, Communication Skills, Administrative Duties, Microsoft Office, Typing, Filing, Customer Interaction, Problem Solving, Record Keeping, Marketing Assistance, Office Management, Flexibility, Approachability, Teamwork, Time Management, Attention To Detail
Specialization
Candidates should have intermediate computer proficiency and excellent communication skills. Prior administrative experience is preferred, along with a background in resort office or hotel front desk operations.
Teen Services Librarian II at City of Boston
, , United States - Full Time
Skills Needed
Teen Services, Programming, Reference Services, Readers' Advisory, Community Outreach, Bibliographic Instruction, Collection Development, Communication Skills, Teamwork, Independent Work, Youth Engagement, Budget Management, Training, Public Speaking, Database Skills, Literature Knowledge
Specialization
Candidates must have a bachelor's degree and a master's degree in library science, along with two years of relevant professional experience. Knowledge of teen literature and programming techniques is essential.
Experience Required
Minimum 2 year(s)
Senior Services Consultant at Braze
London, England, United Kingdom - Full Time
Skills Needed
Saas Pre Sales, Service Delivery, Consulting, Business Analysis, Communication, Presentation, Stakeholder Management, Sales Support, Time Management, Problem Solving, Project Management, Change Management, English Proficiency, German Proficiency, French Proficiency
Specialization
Candidates should have 4+ years of experience in SaaS pre-sales, service delivery, consulting, or business analysis. Must possess excellent communication skills, effective stakeholder management, and the ability to solve problems in dynamic environments.
Experience Required
Minimum 5 year(s)
Technical Services Officer at Sika AG
Singapore, , Singapore - Full Time
Skills Needed
Technical Support, Product Training, Customer Complaints, Site Visits, Quality Reports, Product Development, Troubleshooting, Technical Guidance, Sample Preparation, Communication, Multilingual, Computer Literacy, Laboratory Testing, Safety Practices, Relationship Building, Investigation Reports
Specialization
Candidates should have a diploma in Civil Engineering, Chemistry, or a related field. Additional skills include being multilingual, having good communication skills, and being computer-literate.
Services Account Executive at monday.com
Sydney, New South Wales, Australia - Full Time
Skills Needed
Professional Services, Client Relationships, Project Management, Technical Account Management, Implementation Management, Sow Creation, B2b Saas, Technical Consulting, Stakeholder Engagement, Solution Documentation, Resource Management, Data Analysis, Cross Functional Collaboration, Technical Communication, Detail Orientation, Leadership
Specialization
Candidates should have over 10 years of experience in pre-sale Professional Services and project management in a B2B environment. Experience in B2B SaaS and technical project scoping is essential.
Experience Required
Minimum 10 year(s)
Services Account Executive at Microsoft
, , United States - Full Time
Skills Needed
Consultative Selling, Active Listening, Strategic Planning, Cross Functional Collaboration, Digital Engagement, Leadership Skills, Customer Value, Business Outcomes, Complex Sales Cycles, Pre Sales Processes, Microsoft Methodologies, Industry Cloud Solutions, Sales Cycle Management, Unified Support Sales, Co Innovation, Cloud Consumption
Specialization
Candidates must have a Bachelor's Degree and at least 4 years of industry sales experience or 6 years of equivalent experience. Preferred qualifications include 6+ years of consulting solution sales experience and familiarity with Microsoft methodologies.
Experience Required
Minimum 5 year(s)
Social Services Specialist at By the Bay Health
Larkspur, Colorado, United States - Full Time
Skills Needed
Social Work, Training Facilitation, Mentorship, Learning Initiatives, Curriculum Design, Interdisciplinary Teamwork, Learning Frameworks, Clinical Excellence, Supervision, Patient Care Improvement, Spiritual Care
Specialization
A Master of Social Work (MSW) is required for this position, along with a Licensed Clinical Social Worker (LCSW) certification. Candidates must possess a minimum of five years of clinical social work experience, preferably within a healthcare setting dealing with life-threatening and chronic illness.
Experience Required
Minimum 5 year(s)
Director - Client Services at Bristlecone Inc
San Jose, California, United States - Full Time
Skills Needed
Client Satisfaction, Client Relationship Management, Delivery Management, Mentoring, Executive Engagement, Contract Management, Pricing, Profitability Analysis, Revenue Forecasting, Account Planning, Consulting, Team Leadership, Cross Selling, New Business Pitches, Talent Acquisition, Industry Trend Analysis
Specialization
Candidates must possess unparalleled client relationship skills and business acumen to achieve Trusted Advisor status, along with at least 10 years of experience presenting to senior client contacts. A relevant undergraduate degree is required, and experience managing complex client relationships and working in a dynamic, matrix environment is essential.
Experience Required
Minimum 10 year(s)
Director - Client Services at Bristlecone Inc
San Jose, California, United States - Full Time
Skills Needed
Client Satisfaction, Client Relationship Management, Delivery Management, Mentoring, Executive Engagement, Contract Management, Pricing, Profitability Analysis, Revenue Forecasting, Account Planning, Consulting, Team Leadership, Cross Selling, New Business Pitches, Talent Acquisition, Industry Trend Analysis
Specialization
Candidates must possess unparalleled client relationship skills and business acumen to achieve Trusted Advisor status, along with at least 10 years of experience presenting to senior client contacts. A relevant undergraduate degree is required, and experience managing complex client relationships and working in a dynamic, matrix environment is essential.
Experience Required
Minimum 10 year(s)
Dining Services Supervisor at Senior Lifestyle
Gorham, Maine, United States - Full Time
Skills Needed
Food Service Experience, Management Skills, Serv Safe Certification, Communication Skills, Teamwork, Customer Service, Training Skills, Scheduling, Problem Solving, Attention To Detail, Patience, Positive Attitude, Respectful Demeanor, Sanitation Practices, Time Management, Leadership
Specialization
Candidates should have at least 6 months of food service experience, with management experience being a plus. Certifications such as Serv Safe are required, along with strong communication and interpersonal skills.