MINIMUM QUALIFICATIONS

• Bachelor’s Degree required.

PREFERRED QUALIFICATIONS

• Strong initiative and ability to manage multiple projects with follow up.
• Excellent communication, organizational, and interpersonal skills.
• Information technology skills.
• Experience with Student Records module of PeopleSoft/CUNYfirst.
• Proficient in Microsoft applications, especially Word, Excel and Access.
• Ability to work in a fast-paced, high-energy environment.
• Strong attention to details.
• Ability to work evening and weekends, when necessary.

• Work with a caseload of new students to help facilitate removal of all enrollment barriers by providing wrap-around service in navigating through our enrollment process; from acceptance and advisement to registration and applying for financial aid.
• Assist students to apply for college.
• Assist students to register for classes.
• Process student requests for information change such as bio/demo information, major, address, etc.
• Process freshman, transfer, non-degree and readmit applications.
• Provide basic financial aid counseling.
• Assist with in-person and virtual registration.
• Assist students via email, online, and in-person, as needed, to resolve enrollment related issues.
• Working collaboratively with other departments such as Academic Advisement, Admissions, Bursar, Contact Center, Financial Aid, and Registrar to assist students