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Guest Services Representative at Churchill Downs Inc
Louisville, Kentucky, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Detail Oriented, Organized, Enthusiastic, People Oriented, Multi Tasking
Specialization
Candidates should have prior interaction with the public and preferably some knowledge of the horse racing industry. A high school diploma or GED is required, along with the ability to work flexible hours, including weekends and holidays.
VP - INFORMATION SERVICES GE at Seminole Gaming
Davie, FL 33314, USA - Full Time
Skills Needed
Continuing Education, Enterprise Systems, It Infrastructure, Digital Transformation, Crm
Qualification
Graduate
Experience Required
Minimum 5 year(s)
DIRECTOR OF CENTRAL SERVICES at LAW DEPARTMENT
Manhattan, New York, USA - Full Time
Skills Needed
Finance, Psychology, Statistics, Interview, Organizational Behavior, Public Administration, Political Science, Position Classification, Labor Relations, Urban Studies, Economic Research, Program Evaluation, Market Research, Economics, Sociology, Staff Development
Specialization
Human Resources, Accounting, Administration, Business, Economic, Economics, Finance, Management, Operations, Psychology, Statistics, Public Administration, Political Science, Sociology
Qualification
Graduate
Business Services Coordinator at EDSI Solutions
Reading, PA 19604, USA - Full Time
Skills Needed
Customer Service, Large Groups, Powerpoint, Excel, Analytical Skills, Human Services
Specialization
Business education human services or related area or equivalent experience
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Reliability Services Engineer at Advanced Technology Services Mexico
, Illinois, United States - Full Time
Skills Needed
Reliability Engineering, Root Cause Analysis, Preventative Maintenance, Predictive Maintenance, Technical Troubleshooting, Data Analysis, Problem Solving, Communication Skills, Coaching, Mentoring, Electrical Components, Mechanical Components, Project Management, Compliance, Safety Culture, Manufacturing Processes
Specialization
Candidates must have a bachelor's degree in engineering and at least eight years of reliability experience across multiple manufacturing sites. Strong technical understanding of electrical or mechanical components and proficiency with maintenance systems are essential.
Experience Required
Minimum 10 year(s)
Business Services Team Admin at Chesterfield Royal Hospital NHS Foundation Trust
CS3, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Library Services Coordinator at University of Bedfordshire
Luton, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Field Services Manager at NTT DATA
, , Canada - Full Time
Skills Needed
Technical Support, Team Management, Performance Coaching, Itil, Leadership, Communication, Problem Solving, Customer Feedback, Training, Development, Collaboration, Hiring, Onboarding, Escalation Management, Business Process Improvement, Attention To Detail, Time Management
Specialization
Candidates should have a minimum of 8-10 years of experience in desktop/software support and hardware management, with at least 5 years in a managerial role. Practical knowledge of ITIL is required, and ITIL v4.0 certification is preferred.
Experience Required
Minimum 10 year(s)
Director of Payroll Services at WLC Management Firm
Harrisburg, IL 62946, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chargé(e)s Téléservices H/F 1 at Allianz Global Corporate & Specialty SE
Châtillon, Ile-de-France, France - Full Time
Skills Needed
Aisance Téléphonique, Sens Du Service, Capacité D'écoute, Adaptation, Réactivité, Rigueur, Gestion Du Stress, Assertivité, Anglais Conversationnel
Specialization
No specific diploma or training is required, as you will receive comprehensive training upon hiring. Experience in call reception, particularly in telesurveillance, assistance platforms, or emergency services is preferred.
Customer Services Coordinator at Aztec Aerosols Limited
Crewe CW1 6FA, , United Kingdom - Full Time
Skills Needed
Customer Service, Sales Administration
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Food Services Support Worker at Fresno Economic Opportunities Commission
, California, United States - Full Time
Skills Needed
Dishwashing, Sanitation, Food Safety, Inventory Handling, Food Production, Meal Preparation, Team Collaboration, Record Keeping, Equipment Operation, Event Setup, Transportation Safety, Cleaning Procedures, Customer Service, Time Management, Adaptability, Problem Solving
Specialization
A high school diploma or GED is required, along with a preferred one year of related work experience in food production. A Food Handlers card must be obtained within thirty days of employment.
Social Event Services Manager at Accor
Boston, Massachusetts, United States - Full Time
Skills Needed
Hotel Sales, Event Planning, Client Communication, Catering Coordination, Administrative Support, Luxury Service, Windows, Delphi, Excel
Specialization
Candidates should have at least 3 years of progressive hotel sales experience, preferably in the Boston market. A college degree is required, along with proficiency in Windows, Delphi, and Excel.
Experience Required
Minimum 2 year(s)
Guest Services Representative at Regional Municipality of Wood Buffalo
Fort Chipewyan, Alberta, Canada - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Monetary Transactions, Organizational Skills, Communication Skills, Computer Skills, Conflict Resolution, Detail Oriented, Event Coordination, Data Entry, Knowledge Of Municipal Operations, First Aid Certification, Compassion, Empathy, Tact, Judgement
Specialization
Candidates must have a High School Diploma or GED and at least one year of customer service experience. First Aid/CPR/AED Certification and a Criminal Record Check are also required.
Team Manager Network Services at Dustin Finland
Espoo, , Finland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Geotechnical Services Manager at LVI Associates
Atlanta, Texas, USA - Full Time
Skills Needed
Leadership Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Director, Group Risk Services at Colonial First State
Sydney, New South Wales, Australia - Full Time
Skills Needed
Reliability, Maintenance, Cps, Oversight, It, Communication Skills, Business Strategy, Ras
Qualification
Graduate
Oilfield Services Field Tech at ProTorque Energy Companies
Red Deer, AB, Canada - Full Time
Skills Needed
H2s Alive, Field Work, Drilling
Qualification
Graduate
Guest Services Representative at Dakota Dunes Resort
Saskatoon, SK, Canada - Full Time
Skills Needed
Instructions, Communication Skills, Writing, Professional Manner, Stressful Situations, Flexible Schedule
Qualification
Graduate
Guest Services Representative at Central Walk Mayfair Shopping Centre
Victoria, BC, Canada - Full Time
Skills Needed
Customer Service, Flexible Schedule
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Guest Services Representative at Churchill Downs Inc
Louisville, Kentucky, United States -
Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Solving, Detail Oriented, Organized, Enthusiastic, People-Oriented, Multi-Tasking

Industry

Entertainment Providers

Description
Churchill Downs Racetrack (“CDRT”), the world’s most legendary racetrack, has been the home of The Kentucky Derby, the longest continually held annual sporting event in the United States, since 1875. Located in Louisville, CDRT features a series of themed race days during Derby Week, including the Kentucky Oaks, and conducts Thoroughbred horse racing during three race meets in the Spring, September and Fall. CDRT is located on 175 acres and has a one-mile dirt track, a 7/8-mile turf track, a stabling area, and provides seating for approximately 60,000 guests. The stable area has barns sufficient to accommodate 1,400 horses and a 114-room dormitory for backstretch personnel. CDRT also has a year-round simulcast wagering facility . www.ChurchillDowns.com. JOB SUMMARY Our Guest Service Reps have dynamic personalities and enjoy smiling, meeting people and making our guests happy. Representatives are responsible for providing an exceptional level of customer service to all guests visiting Churchill Downs. These representatives will assist with enhancing the guest experience to encourage future return visits.ESSENTIAL DUTIES AND RESPONSIBILITIES Duties include but are not limited to greeting guests, answering questions, providing directions, escorting guests around the facility, operating elevators or serving as a lobby attendant, providing golf cart transfers for guests (as needed) and interacting with and adding to the overall racetrack experience for our guests. Representatives will also serve as a resource for other racetrack employees who need assistance with daily race and event details. Approximately 25-35 hours per week Typically, the Guest Services Representatives commit to returning and working each of our Live Race Meets. Must be able to work on weekends and holidays, including on Thanksgiving Day. Days and hours will vary and are based on the racing schedule. Live race dates during the Fall Race Meet are Wednesday through Sunday. Always present a guest-focused, professional and enthusiastic attitude toward resolving guest issues and answering questions. Discuss special event experience specifics with guests, communicate details, answer questions and note feedback for future improvement. Provide suggestions and feedback to improve the future overall guest experience. Ensure that all communication and correspondence with guests is courteous, sincere and professional, addressing the guests by name when possible. Responsible for responding quickly and efficiently to questions from guests regarding wayfinding, issue resolution and general racetrack services. Responsible for working in the Guest Services booth or other key location points, or circulating throughout the facility, promoting and providing exceptional guest service. This includes addressing and resolving any guest questions or complaints and providing instant guest pacification whenever possible. Common guest issues include parking, pricing issues, overcrowding, dress code violations, ticket discrepancies, table arrangements, and seat locations. Responsible for the daily education of guests on self-service wagering machines, wagering products, Company sponsored mobile Apps, etc. Representatives may be responsible for working in special dining venues as assigned. Coordinate paddock tours and trophy presentations for select races as assigned. Responsible for educating guests on basic betting procedures, new forms of wagering, promotions, on-track facilities, local sites of interest; greeting groups and assisting with tickets, instructions, and any special requests.  May also be required to drive a golf cart to shuttle guests to the gates from the parking areas. Required to always provide exceptional service to guests. Extensive walking may be required.  REQUIRED SKILLS AND ABILITIES Prior interaction with the public and/or working knowledge of the horse racing industry preferred. High school diploma or general education degree (GED); or one to three months related experience and/or training. You must be able to work flexible hours, including weekends, evenings and holidays. Must be people-oriented, able to handle multiple tasks, detail oriented, organized, have good communication skills, be self-motivated and enthusiastic, and be a problem solver and collaborator.PHYSICAL REQUIREMENTS & WORKING CONDITIONS Most Guest Services Reps walk at least 1 – 3 miles per day and stand for long periods of time. The responsibilities of this position require the employee to be able to stand and walk for extended periods of time. The noise level and visual stimulation of this position can be moderate to high depending upon scheduled activities. This is a high energy environment with multiple tasks evolving throughout the day. The activities associated with this position are ever changing and a flexible demeanor is needed to ensure success.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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Responsibilities
Guest Services Representatives are responsible for providing exceptional customer service to guests visiting Churchill Downs. They assist with enhancing the guest experience and resolving any issues that may arise during their visit.
Guest Services Representative at Churchill Downs Inc
Louisville, Kentucky, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Detail Oriented, Organized, Enthusiastic, People Oriented, Multi Tasking
Specialization
Candidates should have prior interaction with the public and preferably some knowledge of the horse racing industry. A high school diploma or GED is required, along with the ability to work flexible hours, including weekends and holidays.
VP - INFORMATION SERVICES GE at Seminole Gaming
Davie, FL 33314, USA - Full Time
Skills Needed
Continuing Education, Enterprise Systems, It Infrastructure, Digital Transformation, Crm
Qualification
Graduate
Experience Required
Minimum 5 year(s)
DIRECTOR OF CENTRAL SERVICES at LAW DEPARTMENT
Manhattan, New York, USA - Full Time
Skills Needed
Finance, Psychology, Statistics, Interview, Organizational Behavior, Public Administration, Political Science, Position Classification, Labor Relations, Urban Studies, Economic Research, Program Evaluation, Market Research, Economics, Sociology, Staff Development
Specialization
Human Resources, Accounting, Administration, Business, Economic, Economics, Finance, Management, Operations, Psychology, Statistics, Public Administration, Political Science, Sociology
Qualification
Graduate
Business Services Coordinator at EDSI Solutions
Reading, PA 19604, USA - Full Time
Skills Needed
Customer Service, Large Groups, Powerpoint, Excel, Analytical Skills, Human Services
Specialization
Business education human services or related area or equivalent experience
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Reliability Services Engineer at Advanced Technology Services Mexico
, Illinois, United States - Full Time
Skills Needed
Reliability Engineering, Root Cause Analysis, Preventative Maintenance, Predictive Maintenance, Technical Troubleshooting, Data Analysis, Problem Solving, Communication Skills, Coaching, Mentoring, Electrical Components, Mechanical Components, Project Management, Compliance, Safety Culture, Manufacturing Processes
Specialization
Candidates must have a bachelor's degree in engineering and at least eight years of reliability experience across multiple manufacturing sites. Strong technical understanding of electrical or mechanical components and proficiency with maintenance systems are essential.
Experience Required
Minimum 10 year(s)
Business Services Team Admin at Chesterfield Royal Hospital NHS Foundation Trust
CS3, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Library Services Coordinator at University of Bedfordshire
Luton, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Field Services Manager at NTT DATA
, , Canada - Full Time
Skills Needed
Technical Support, Team Management, Performance Coaching, Itil, Leadership, Communication, Problem Solving, Customer Feedback, Training, Development, Collaboration, Hiring, Onboarding, Escalation Management, Business Process Improvement, Attention To Detail, Time Management
Specialization
Candidates should have a minimum of 8-10 years of experience in desktop/software support and hardware management, with at least 5 years in a managerial role. Practical knowledge of ITIL is required, and ITIL v4.0 certification is preferred.
Experience Required
Minimum 10 year(s)
Director of Payroll Services at WLC Management Firm
Harrisburg, IL 62946, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chargé(e)s Téléservices H/F 1 at Allianz Global Corporate & Specialty SE
Châtillon, Ile-de-France, France - Full Time
Skills Needed
Aisance Téléphonique, Sens Du Service, Capacité D'écoute, Adaptation, Réactivité, Rigueur, Gestion Du Stress, Assertivité, Anglais Conversationnel
Specialization
No specific diploma or training is required, as you will receive comprehensive training upon hiring. Experience in call reception, particularly in telesurveillance, assistance platforms, or emergency services is preferred.
Customer Services Coordinator at Aztec Aerosols Limited
Crewe CW1 6FA, , United Kingdom - Full Time
Skills Needed
Customer Service, Sales Administration
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Food Services Support Worker at Fresno Economic Opportunities Commission
, California, United States - Full Time
Skills Needed
Dishwashing, Sanitation, Food Safety, Inventory Handling, Food Production, Meal Preparation, Team Collaboration, Record Keeping, Equipment Operation, Event Setup, Transportation Safety, Cleaning Procedures, Customer Service, Time Management, Adaptability, Problem Solving
Specialization
A high school diploma or GED is required, along with a preferred one year of related work experience in food production. A Food Handlers card must be obtained within thirty days of employment.
Social Event Services Manager at Accor
Boston, Massachusetts, United States - Full Time
Skills Needed
Hotel Sales, Event Planning, Client Communication, Catering Coordination, Administrative Support, Luxury Service, Windows, Delphi, Excel
Specialization
Candidates should have at least 3 years of progressive hotel sales experience, preferably in the Boston market. A college degree is required, along with proficiency in Windows, Delphi, and Excel.
Experience Required
Minimum 2 year(s)
Guest Services Representative at Regional Municipality of Wood Buffalo
Fort Chipewyan, Alberta, Canada - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Monetary Transactions, Organizational Skills, Communication Skills, Computer Skills, Conflict Resolution, Detail Oriented, Event Coordination, Data Entry, Knowledge Of Municipal Operations, First Aid Certification, Compassion, Empathy, Tact, Judgement
Specialization
Candidates must have a High School Diploma or GED and at least one year of customer service experience. First Aid/CPR/AED Certification and a Criminal Record Check are also required.
Team Manager Network Services at Dustin Finland
Espoo, , Finland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Geotechnical Services Manager at LVI Associates
Atlanta, Texas, USA - Full Time
Skills Needed
Leadership Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Director, Group Risk Services at Colonial First State
Sydney, New South Wales, Australia - Full Time
Skills Needed
Reliability, Maintenance, Cps, Oversight, It, Communication Skills, Business Strategy, Ras
Qualification
Graduate
Oilfield Services Field Tech at ProTorque Energy Companies
Red Deer, AB, Canada - Full Time
Skills Needed
H2s Alive, Field Work, Drilling
Qualification
Graduate
Guest Services Representative at Dakota Dunes Resort
Saskatoon, SK, Canada - Full Time
Skills Needed
Instructions, Communication Skills, Writing, Professional Manner, Stressful Situations, Flexible Schedule
Qualification
Graduate
Guest Services Representative at Central Walk Mayfair Shopping Centre
Victoria, BC, Canada - Full Time
Skills Needed
Customer Service, Flexible Schedule
Qualification
Diploma
Experience Required
Minimum 1 year(s)