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Guest Services Agent at Resolute Road Hospitality
Bend, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Emergency Procedures, Multicultural Communication, Time Management, Organizational Skills, Attention To Detail, Sales Promotion, Hospitality Knowledge, Mathematical Aptitude
Specialization
A high school diploma or GED is required, along with knowledge of front desk operations and customer service. Previous hospitality experience is preferred but not mandatory.
Patient Services Rep at Ardent Health Services
Claremore, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Registration, Payment Collection, Data Entry, Referrals, Patient Flow, Medical Record Management, Appointment Scheduling, Team Player
Specialization
A high school diploma or GED is required for this position. The role is full-time and involves various administrative tasks to support patient care.
Patient Services Rep at Cooper University Hospital
Camden, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Scheduling, Medical Insurance, Customer Service, Communication, Teamwork, Organizational Skills, Epic Experience
Specialization
A high school diploma is required, along with at least one year of recent registration or billing experience in a medical facility. Proficiency in patient registration and excellent communication skills are preferred.
Patient Services Rep at Prisma Health
, South Carolina, United States - Full Time
Skills Needed
Patient Registration, Insurance Claims, Interpersonal Skills, Coding, Billing, Cashiering, Appointment Scheduling, Customer Service, Financial Agreements, Data Entry, Medical Records Management, Problem Solving, Communication, Team Collaboration, Attention To Detail, Confidentiality
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. No previous experience is required, but experience in a multi-specialty group practice setting is preferred.
Guest Services Agent at Resolute Road Hospitality
Coeur d'Alene, Idaho, United States - Full Time
Skills Needed
Guest Services, Hospitality, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Time Management, Attention To Detail, Multitasking, Emergency Procedures, Sales, Inventory Management, Conflict Resolution, Professionalism
Specialization
A high school diploma or GED is required, along with TIPS certification. Previous hospitality experience is preferred but not mandatory.
Food Services Leader at Pilot Company
Big Springs, Nebraska, United States - Full Time
Skills Needed
Customer Service Skills, Teamwork, Restaurant Operations, Self Motivated, Problem Solving, Communication, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess incredible customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Food Services Leader at Pilot Company
Erie, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Self Motivated, Problem Solving, Communication, Flexibility, Technology Proficiency
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess excellent customer service skills. They must be able to work a flexible schedule and interact with various stakeholders.
Food Services Leader at Pilot Company
Columbus, Ohio, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Self Motivated, Problem Solving, Communication, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess excellent customer service skills. They must be able to work a flexible schedule and interact with various stakeholders.
Patient Services Rep at Tanner Clinic
Layton, Utah, United States - Full Time
Skills Needed
Interpersonal Skills, Customer Service, Medical Terminology, Data Entry, Multi Line Phone System, Basic Computer Skills, Basic Mathematics Skills, Office Equipment Operation
Specialization
A high school diploma or equivalent is preferred, along with exceptional interpersonal skills and at least one year of customer service experience in a healthcare setting. Familiarity with medical terminology and office equipment is also beneficial.
Patient Services Rep at Tanner Clinic
Roy, Utah, United States - Full Time
Skills Needed
Interpersonal Skills, Customer Service, Medical Terminology, Data Entry, Multi Line Phone System, Basic Computer Skills, Basic Mathematics Skills, Office Equipment Operation
Specialization
A high school diploma or equivalent is preferred, along with exceptional interpersonal skills and at least one year of customer service experience in a healthcare setting. Familiarity with medical terminology and office equipment is also beneficial.
Director of Services at Imagine the Possibilities Inc
Burlington, Iowa, United States - Full Time
Skills Needed
Leadership, Communication, Compliance, Staff Training, Program Management, Problem Solving, Documentation, Team Management, Community Inclusion, Advocacy, Flexibility, Organizational Skills, Customer Satisfaction, Incident Reporting, Resource Management, Training Development
Specialization
Candidates should be mission-oriented with strong communication skills and a willingness to learn. A high school diploma or GED is required, along with a valid driver's license and reliable transportation.
Experience Required
Minimum 5 year(s)
Guest Services Agent at Resolute Road Hospitality
Bozeman, Montana, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Emergency Procedures, Time Management, Multitasking, Attention To Detail, Sales, Inventory Management, Conflict Resolution, Professionalism
Specialization
A high school diploma or GED is required, with previous hospitality experience preferred but not mandatory. Candidates should possess strong communication skills and the ability to work in a fast-paced environment.
Guest Services Agent at Meyer Jabara Hotels
White Plains, New York, United States - Full Time
Skills Needed
Guest Services, Complaint Resolution, Customer Service, Communication, Organizational Skills, Multi Tasking, Computer Skills, Cash Handling, Listening Skills, Energetic Personality, Teamwork, Security Procedures, Financial Transactions, Bilingual, Time Management, Problem Solving
Specialization
Candidates should have previous hotel guest service experience and be willing to work various shifts, including weekends and holidays. Strong organizational skills, the ability to multi-task, and basic computer skills are also required.
Guest Services Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Experience, Communication Skills, Interpersonal Skills, Attention To Detail, Cash Transactions, Fast Paced Environment, Local Knowledge, Upselling, Check Ins, Check Outs
Specialization
To be successful in this role, you should have a passion for providing a positive guest experience and previous experience using Opera Cloud is desirable. Strong attention to detail and excellent communication skills are essential.
Guest Services Agent at Madeline Hotel and Residences Auberge Resorts Collection
Napa, California, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Problem Solving, Hotel Management Systems, Multi Tasking, Attention To Detail
Specialization
Candidates should have at least 1 year of experience in a similar role and possess strong interpersonal and communication skills. Familiarity with hotel management systems and the ability to handle multiple tasks efficiently are also required.
Guest Services Agent at GamaLearn
New Orleans, Louisiana, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Problem Solving, Attention To Detail, Cash Handling, Computer Skills, Hospitality Knowledge, Time Management, Teamwork, Flexibility, Initiative, Confidentiality, Grooming Standards, Emergency Procedures, Guest Relations
Specialization
A high school diploma or equivalent is required, along with experience in a hotel or related field preferred. Candidates should possess strong customer service skills, computer experience, and the ability to communicate effectively.
Guest Services Agent at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Time Management, Interpersonal Skills, Multi Tasking, Problem Solving, Upselling, Professional Attitude, Hotel Operations, Flexibility
Specialization
The successful candidate will have previous experience in a similar role and strong communication skills. Time management and interpersonal skills are essential, along with an entrepreneurial spirit and a passion for customer service.
Guest Services Agent at Stonebridge Hospitality Management
, , United States - Full Time
Skills Needed
Guest Service, Front Desk Operations, Reservation System, Cash Handling, Customer Service, Communication Skills, Problem Solving, Attention To Detail, Time Management, Teamwork, Emergency Procedures, Computer Skills, Multitasking, Grooming Standards, Initiative, Accountability
Specialization
Candidates should have a one-year certificate from a college or technical school, or three to six months of related experience. Fluency in English and basic computer skills are also required.
Guest Services Agent at Resolute Road Hospitality
Goodlettsville, Tennessee, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Emergency Procedures, Multicultural Communication, Time Management, Organizational Skills, Attention To Detail, Sales Promotion, Inventory Management, Professional Appearance
Specialization
A high school diploma or GED is required, along with knowledge of front desk operations and customer service. Previous hospitality experience is preferred but not required.
Guest Services Agent at Stonebridge Hospitality Management
, , United States - Full Time
Skills Needed
Customer Service, Communication, Property Management Systems, Basic Office Software, Cash Transactions, Bookkeeping, Problem Solving, Organizational Skills, Attention To Detail
Specialization
Previous experience in a hotel front desk or guest service role is preferred. Strong customer service and communication skills are essential for interacting effectively with guests and staff.
Guest Services Agent at Resolute Road Hospitality
Bend, Oregon, United States -
Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Emergency Procedures, Multicultural Communication, Time Management, Organizational Skills, Attention to Detail, Sales Promotion, Hospitality Knowledge, Mathematical Aptitude

Industry

Hospitality

Description
Description The Hilton Garden Inn located in Bend Oregon is looking to add to our hospitality family! This hotel is located in the beautiful Old Mill District and just minutes away from thriving restaurants, shops, and trails. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS Travel Perks Optional Daily Pay Flexible Schedules Health/Life Insurance 401k Paid Time Off Dental/Vision Employee Assistance Program Referral Program OVERVIEW Responsible for check-in, check-out, kiosk operations, pantry sales and all other guest interactions. They strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure every guest is greeted and welcomed in a unique and personable way upon arrival Register guests to the hotel, verifying reservation, personal information and securing payment information Promote the brand loyalty program and provide recognition and benefits to all present members Book hotel reservations Anticipate guests’ needs and respond timely, efficiently, appropriately and in a friendly manner Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level Maintain a house bank and make a deposit and accurate report of receipts daily Cash checks and exchange currency for guests Process all Gourmet Pantry and retail transactions for the guests Issue key to and control entrance of safety deposit boxes Post miscellaneous charges as requested Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions Maintain appropriate market inventory levels, restocking when necessary Assure overall cleanliness of the front office area, lobby, and surrounding areas Communicate larger housekeeping and maintenance issues to the respective departments, for immediate attention Maintain professional image at all times through appearance and dress Follow Company policies and procedures Other duties as assigned by supervisor or management KNOWLEDGE, SKILLS, and ABILITIES Knowledge of front desk operations and procedures, guest services and hotel services Proficiently speak, read, write, and comprehend the English language; ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members Able to read and write to facilitate the communication process Able to work independently and desire to participate as part of a team Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems Ability to access and accurately input information using a moderately complex computer system Create sense of urgency in matters that will impact the success of the business Demonstrate genuine care for customers and employees Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels Possess complete knowledge of emergency procedures of the hotel Ability to observe and detect signs of emergency situations Able to work in fast paced environment Able to prioritize, organize, and manage multiple tasks EDUCATION High school graduate or GED required, or equivalent combination of education and experience. CERTIFICATION TIPS(Training for Intervention Procedures) certification required or must be obtained prior to employment EXPERIENCE Previous hospitality experience, especially within the brand, preferred, but not required. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking around the front office, up to the complete 8-hour shift. At times, may need to sit or walk for extended periods of time (5 hours or more). Finger dexterity to operate office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder while may be infrequent needs, are all required. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 15 pounds frequently (office items and files), up to 50 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 250 pounds in the event of an emergency. OTHER Guest Services Agent will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. May be responsible for performing basic outside their job description, this includes but is not limited to basic maintenance, laundry, housekeeping, and breakfast. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Guest Services Agent is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment. E-Verify Resolute Road Hospitality utilizes E-Verify for all employment authorization verification. Requirements 106RRHRDMBO
Responsibilities
The Guest Services Agent is responsible for check-in, check-out, and all guest interactions, striving to exceed established standards. They assist in resolving guest complaints and maintain the cleanliness of the front office area.
Guest Services Agent at Resolute Road Hospitality
Bend, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Emergency Procedures, Multicultural Communication, Time Management, Organizational Skills, Attention To Detail, Sales Promotion, Hospitality Knowledge, Mathematical Aptitude
Specialization
A high school diploma or GED is required, along with knowledge of front desk operations and customer service. Previous hospitality experience is preferred but not mandatory.
Patient Services Rep at Ardent Health Services
Claremore, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Registration, Payment Collection, Data Entry, Referrals, Patient Flow, Medical Record Management, Appointment Scheduling, Team Player
Specialization
A high school diploma or GED is required for this position. The role is full-time and involves various administrative tasks to support patient care.
Patient Services Rep at Cooper University Hospital
Camden, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Scheduling, Medical Insurance, Customer Service, Communication, Teamwork, Organizational Skills, Epic Experience
Specialization
A high school diploma is required, along with at least one year of recent registration or billing experience in a medical facility. Proficiency in patient registration and excellent communication skills are preferred.
Patient Services Rep at Prisma Health
, South Carolina, United States - Full Time
Skills Needed
Patient Registration, Insurance Claims, Interpersonal Skills, Coding, Billing, Cashiering, Appointment Scheduling, Customer Service, Financial Agreements, Data Entry, Medical Records Management, Problem Solving, Communication, Team Collaboration, Attention To Detail, Confidentiality
Specialization
A high school diploma or equivalent is required, with an associate degree preferred. No previous experience is required, but experience in a multi-specialty group practice setting is preferred.
Guest Services Agent at Resolute Road Hospitality
Coeur d'Alene, Idaho, United States - Full Time
Skills Needed
Guest Services, Hospitality, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Time Management, Attention To Detail, Multitasking, Emergency Procedures, Sales, Inventory Management, Conflict Resolution, Professionalism
Specialization
A high school diploma or GED is required, along with TIPS certification. Previous hospitality experience is preferred but not mandatory.
Food Services Leader at Pilot Company
Big Springs, Nebraska, United States - Full Time
Skills Needed
Customer Service Skills, Teamwork, Restaurant Operations, Self Motivated, Problem Solving, Communication, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess incredible customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Food Services Leader at Pilot Company
Erie, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Self Motivated, Problem Solving, Communication, Flexibility, Technology Proficiency
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess excellent customer service skills. They must be able to work a flexible schedule and interact with various stakeholders.
Food Services Leader at Pilot Company
Columbus, Ohio, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Self Motivated, Problem Solving, Communication, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess excellent customer service skills. They must be able to work a flexible schedule and interact with various stakeholders.
Patient Services Rep at Tanner Clinic
Layton, Utah, United States - Full Time
Skills Needed
Interpersonal Skills, Customer Service, Medical Terminology, Data Entry, Multi Line Phone System, Basic Computer Skills, Basic Mathematics Skills, Office Equipment Operation
Specialization
A high school diploma or equivalent is preferred, along with exceptional interpersonal skills and at least one year of customer service experience in a healthcare setting. Familiarity with medical terminology and office equipment is also beneficial.
Patient Services Rep at Tanner Clinic
Roy, Utah, United States - Full Time
Skills Needed
Interpersonal Skills, Customer Service, Medical Terminology, Data Entry, Multi Line Phone System, Basic Computer Skills, Basic Mathematics Skills, Office Equipment Operation
Specialization
A high school diploma or equivalent is preferred, along with exceptional interpersonal skills and at least one year of customer service experience in a healthcare setting. Familiarity with medical terminology and office equipment is also beneficial.
Director of Services at Imagine the Possibilities Inc
Burlington, Iowa, United States - Full Time
Skills Needed
Leadership, Communication, Compliance, Staff Training, Program Management, Problem Solving, Documentation, Team Management, Community Inclusion, Advocacy, Flexibility, Organizational Skills, Customer Satisfaction, Incident Reporting, Resource Management, Training Development
Specialization
Candidates should be mission-oriented with strong communication skills and a willingness to learn. A high school diploma or GED is required, along with a valid driver's license and reliable transportation.
Experience Required
Minimum 5 year(s)
Guest Services Agent at Resolute Road Hospitality
Bozeman, Montana, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Emergency Procedures, Time Management, Multitasking, Attention To Detail, Sales, Inventory Management, Conflict Resolution, Professionalism
Specialization
A high school diploma or GED is required, with previous hospitality experience preferred but not mandatory. Candidates should possess strong communication skills and the ability to work in a fast-paced environment.
Guest Services Agent at Meyer Jabara Hotels
White Plains, New York, United States - Full Time
Skills Needed
Guest Services, Complaint Resolution, Customer Service, Communication, Organizational Skills, Multi Tasking, Computer Skills, Cash Handling, Listening Skills, Energetic Personality, Teamwork, Security Procedures, Financial Transactions, Bilingual, Time Management, Problem Solving
Specialization
Candidates should have previous hotel guest service experience and be willing to work various shifts, including weekends and holidays. Strong organizational skills, the ability to multi-task, and basic computer skills are also required.
Guest Services Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Experience, Communication Skills, Interpersonal Skills, Attention To Detail, Cash Transactions, Fast Paced Environment, Local Knowledge, Upselling, Check Ins, Check Outs
Specialization
To be successful in this role, you should have a passion for providing a positive guest experience and previous experience using Opera Cloud is desirable. Strong attention to detail and excellent communication skills are essential.
Guest Services Agent at Madeline Hotel and Residences Auberge Resorts Collection
Napa, California, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Problem Solving, Hotel Management Systems, Multi Tasking, Attention To Detail
Specialization
Candidates should have at least 1 year of experience in a similar role and possess strong interpersonal and communication skills. Familiarity with hotel management systems and the ability to handle multiple tasks efficiently are also required.
Guest Services Agent at GamaLearn
New Orleans, Louisiana, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Problem Solving, Attention To Detail, Cash Handling, Computer Skills, Hospitality Knowledge, Time Management, Teamwork, Flexibility, Initiative, Confidentiality, Grooming Standards, Emergency Procedures, Guest Relations
Specialization
A high school diploma or equivalent is required, along with experience in a hotel or related field preferred. Candidates should possess strong customer service skills, computer experience, and the ability to communicate effectively.
Guest Services Agent at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Time Management, Interpersonal Skills, Multi Tasking, Problem Solving, Upselling, Professional Attitude, Hotel Operations, Flexibility
Specialization
The successful candidate will have previous experience in a similar role and strong communication skills. Time management and interpersonal skills are essential, along with an entrepreneurial spirit and a passion for customer service.
Guest Services Agent at Stonebridge Hospitality Management
, , United States - Full Time
Skills Needed
Guest Service, Front Desk Operations, Reservation System, Cash Handling, Customer Service, Communication Skills, Problem Solving, Attention To Detail, Time Management, Teamwork, Emergency Procedures, Computer Skills, Multitasking, Grooming Standards, Initiative, Accountability
Specialization
Candidates should have a one-year certificate from a college or technical school, or three to six months of related experience. Fluency in English and basic computer skills are also required.
Guest Services Agent at Resolute Road Hospitality
Goodlettsville, Tennessee, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Emergency Procedures, Multicultural Communication, Time Management, Organizational Skills, Attention To Detail, Sales Promotion, Inventory Management, Professional Appearance
Specialization
A high school diploma or GED is required, along with knowledge of front desk operations and customer service. Previous hospitality experience is preferred but not required.
Guest Services Agent at Stonebridge Hospitality Management
, , United States - Full Time
Skills Needed
Customer Service, Communication, Property Management Systems, Basic Office Software, Cash Transactions, Bookkeeping, Problem Solving, Organizational Skills, Attention To Detail
Specialization
Previous experience in a hotel front desk or guest service role is preferred. Strong customer service and communication skills are essential for interacting effectively with guests and staff.