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Member Services Rep I at Water and Power Community Credit Union
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Retail Sales, Loan Processing, Branch Operations, Financial Products, Communication, Teamwork, Sales Objectives, Tqm Tools, Problem Solving, Computer Skills, Needs Based Selling, Decision Making, Organizational Skills, Compliance, Professionalism
Specialization
A high school diploma is required along with a minimum of two years of customer service and retail sales experience. Candidates should have knowledge of financial products and the ability to communicate effectively.
Experience Required
Minimum 2 year(s)
Hard Services Manager at Robertson Group
Gateshead, England, United Kingdom - Full Time
Skills Needed
Facilities Management, Customer Liaison, Statutory Compliance, Cafm Systems, Bms Systems, Maintenance Management, Team Leadership, Asset Verification, Project Planning, Subcontractor Management, Safety Standards, Engineering Compliance, Problem Solving, Communication, Quality Assurance, Cost Management
Specialization
Candidates should have experience leading maintenance teams and knowledge of statutory compliance requirements. A valid UK driving license is required due to the multi-site nature of the role.
Experience Required
Minimum 5 year(s)
Manager, KYC Services at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Kyc, Aml, Quality Assurance, Coaching, Mentoring, Microsoft Excel, Power Bi, Incident Management, Issue Management, Controls Assessments, Communication
Specialization
Candidates should have a minimum of 6 years of experience in KYC, with 3 years in a Quality Assurance role preferred. Strong understanding of KYC/AML, particularly in financial institutions, and demonstrated experience in coaching team members is required.
Experience Required
Minimum 5 year(s)
Guest Services Leader at Pilot Company
Whiteford Township, Michigan, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Self Motivated, Flexible Schedule, Computer Proficiency, Calculator Proficiency
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. They must be able to work a flexible schedule and pass a background check.
RN-Emergency Services at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED
Hartsville, South Carolina, United States - Full Time
Skills Needed
Emergency Nursing Protocols, Trauma Care, Critical Interventions, Interpreting Ecgs, Managing Ivs, Operating Emergency Equipment, Interpersonal Skills, Communication Skills, Time Management Skills, Clinical Documentation, Infection Control, Patient Education, Professionalism, Clinical Judgment, Continuous Learning
Specialization
An associate degree in nursing is required, with a BSN preferred. Candidates must hold a current state RN license and various certifications including BLS, ACLS, and PALS within specified time frames.
Experience Required
Minimum 2 year(s)
Guest Services Leader at Pilot Company
Ellensburg, Washington, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Self Motivated, Flexible Schedule, Computer Proficiency, Calculator Proficiency
Specialization
Candidates should have previous experience or knowledge of retail operations and possess incredible customer service skills. They must be able to work a flexible schedule and pass a background check.
Guest Services Leader at Pilot Company
Orland, California, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Flexibility, Self Motivation, Store Maintenance, Communication, Problem Solving
Specialization
Candidates should have previous experience or knowledge of retail operations and possess incredible customer service skills. Proficiency with a calculator, computer, and other equipment is also required.
Patient Services Lead at Sutter Health
San Francisco, California, United States - Full Time
Skills Needed
Patient Services, Staff Coordination, Policy Updates, Quality Assurance, Insurance Knowledge, Patient Billing, Communication Skills, Time Management, Organizational Skills, Computer Applications, Problem Solving, Team Collaboration, Privacy Compliance, Data Interpretation, Workflow Improvement, Delegation
Specialization
Candidates must have a high school diploma or equivalent experience, along with four years of relevant experience. Skills required include knowledge of insurance policies, excellent communication abilities, and proficiency in computer applications.
Experience Required
Minimum 2 year(s)
Guest Services Leader at Pilot Company
Ponce de Leon, Florida, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Flexibility, Problem Solving, Communication, Leadership, Self Motivation
Specialization
Candidates should have previous experience or knowledge of retail operations and possess excellent customer service skills. They must also be proficient with a calculator, computer, and other equipment.
Guest Services Leader at Pilot Company
Lodi, California, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Flexibility, Self Motivation, Store Operations, Problem Solving, Communication
Specialization
Candidates should have previous experience or knowledge of retail operations and possess incredible customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Guest Services Leader at Pilot Company
, South Carolina, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Flexibility, Problem Solving, Communication, Self Motivation, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of retail operations and possess excellent customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Guest Services Driver at Paradise Pillow Inc.
Greenough, Montana, United States - Full Time
Skills Needed
Hospitality, Professionalism, Communication, Multi Tasking, Organization, Customer Service, Attention To Detail, Safety Protocols, Team Collaboration, Problem Solving, Time Management, Vehicle Maintenance, Guest Relations, Confidentiality, Grooming Standards, Technology Proficiency
Specialization
Candidates should have a high school diploma or equivalent and a minimum of 2 years of experience in the hospitality industry, preferably in a front office role. Proficiency in Microsoft Office and the ability to multi-task in a fast-paced environment are also required.
Experience Required
Minimum 2 year(s)
Guest Services Leader at Pilot Company
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Flexibility, Problem Solving, Communication, Self Motivation, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. Proficiency with a calculator, computer, and other equipment is required.
Guest Services Leader at Pilot Company
Port Allen, Louisiana, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Flexibility, Self Motivation, Store Maintenance, Communication, Problem Solving
Specialization
Candidates should have previous experience or working knowledge of retail operations and excellent customer service skills. Proficiency with a calculator, computer, and other equipment is also required.
Guest Services Leader at Pilot Company
Inver Grove Heights, Minnesota, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Self Motivated, Problem Solving, Communication, Flexibility, Technology Proficiency
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. Proficiency with a calculator, computer, and other equipment is also required.
Guest Services Leader at Pilot Company
Springfield, Missouri, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Self Motivated, Problem Solving, Communication, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of retail operations and possess incredible customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
VP, Creative Services at Warner Music Group
New York, New York, United States - Full Time
Skills Needed
Music Marketing, Creative Services, Project Management, Brand Partnerships, Data Analysis, Stakeholder Management, Strategic Planning, Collaboration, Digital Strategy, Campaign Development, Cultural Insights, Marketing Execution, Resource Allocation, Communication, Operational Efficiency, Team Leadership
Specialization
The ideal candidate should have 8-10+ years of experience in music marketing or creative services, with a proven ability to manage complex operations and deliver results. Strong project management skills and a deep understanding of music marketing across various channels are essential.
Experience Required
Minimum 10 year(s)
Guest Services Leader at Pilot Company
Eloy, Arizona, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Self Motivated, Flexible Schedule, Computer Proficiency, Calculator Proficiency
Specialization
Candidates should have previous experience or working knowledge of retail operations and incredible customer service skills. They must be able to work a flexible schedule and pass a background check.
Guest Services Leader at Pilot Company
Buda, Texas, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Self Motivated, Flexible Schedule, Calculator Proficiency, Computer Proficiency
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. They must be able to work a flexible schedule and pass a background check.
Guest Services Leader at Pilot Company
Channahon, Illinois, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Flexibility, Self Motivated, Problem Solving, Communication, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. Proficiency with a calculator, computer, and other equipment is also required.
Member Services Rep I at Water and Power Community Credit Union
Los Angeles, California, United States -
Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

29.11

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Retail Sales, Loan Processing, Branch Operations, Financial Products, Communication, Teamwork, Sales Objectives, TQM Tools, Problem Solving, Computer Skills, Needs-Based Selling, Decision Making, Organizational Skills, Compliance, Professionalism

Industry

Financial Services

Description
Job Details Job Location: Westchester Branch - Los Angeles, CA Position Type: Full Time Education Level: High School Salary Range: $19.40 - $29.11 Hourly Travel Percentage: None Job Shift: Day Job Category: Finance Description Role: Provide value-added quality service and sales to the membership by efficiently, accurately and continuously handling member transactions and cross-selling credit union products and services. Provide one-stop service to members in all aspects of new accounts, loans, and account research. Major Duties and Responsibilities: 30% - (Member Focus) – Ensures compliance with all credit union member service standards. Performs all member related functions and activities in accordance with superior member service. Promotes a retail sales environment by selling all credit union products and services face to face or through telemarketing events. Assists in organizing in-branch promotions and/or SEG presentations. Handles member correspondence, resolves inquiries and provides product information. 15% - (Business Development) – Supports the needs of the sales division by assisting wherever needed to meet member demand with sales and service delivery. Promotes a retail sales environment by selling all credit union products and services face to face or through telemarketing events. Obtains proficiency in conducting and/or organizing in-branch promotions and/or SEG presentations as directed by branch management. Required to meet and maintain minimum sales objectives assigned by branch management. 15% - (Quality) – Utilizes TQM tools and techniques, such as flowcharting, brainstorming, check sheets, and charts to continuously improve work process. Assist other staff members with product and service issue with minimum supervision. Performs other duties and assignments as delegated by branch management. 15% - (Teamwork and Cooperation) – Maintains effective communications between branch and other service centers. Is willing to provide support to other service centers in order to achieve exceptional member service. 10% - (Communication) – Maintains professional standards with all member and staff contacts, written correspondence, and overall personnel and branch appearance. Composes correspondence and communicates with members as necessary. 10% - (Job Knowledge) – Provides in depth level of knowledge and skill in the operational aspects of the member service area. Approves loans within credit union guidelines and parameters. Proficient in opening all credit union accounts and ability to perform complex account research. 5% - Other duties as assigned. Additional Responsibilities: To provide friendly, professional, personal service to all members. To balance at least 98% of the time. Complete all work process with minimum of errors and a high degree of quality with minimal supervision. Required to meet and maintain minimum sales objectives assigned by the Branch Manager. Supports the needs of the Sales Division by assisting wherever needed to ensure member demand with sales and service delivery. Utilize TQM tools and techniques, such as flowcharting, brainstorming, check sheets, and charts to continuously improve work processes; demonstrates and promotes teamwork. Performs all duties in compliance with credit union policies and appropriate regulatory statutes. Understands compliance issues and attends training as it relates to Member Service Representatives. Complies with all relevant aspects of the Bank Secrecy Act as well as all other regulations applicable to the position. Ability to work on Saturdays as requested. May be required to visit car dealers during weekend business hours. Qualifications Education High School Diploma, G.E.D., or equivalent required. Experience Minimum of two years customer service and retail sales experience with a proven track record. Minimum of one-year loan processing and funding experience. Minimum of one year branch operations experience. Thorough knowledge of financial products and services. Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Abilities, Knowledge and Skills Other Skills: Intermediate knowledge of computers and applications, Microsoft Windows, Microsoft Word, Microsoft Excel, Internet Browser Experience, Good verbal and written skills. Ability to communicate clearly and to be understood in English, both in writing and verbally, by telephone and face to face. Ability to utilize needs-based selling skills and exercise good judgment. Ability to perform duties with minimal supervision. Ability to perform all duties of a Teller. Ability to sit in increments of 2-3 hours at a time during the workday. Ability to stand in increments of 2-3 hours at a time, walk one hour per day, and bend/reach a distance of two to four feet. Ability to operate computer terminal, printer and calculator for extended periods of time. Ability to organize financial records in chronological and/ or alpha/ numeric files. Ability to make sound decisions. Performs all duties and assignments in compliance with credit union policies and appropriate regulatory statutes, including BSA regulations and those that correspond with specific job duties. This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Responsibilities
Provide quality service and sales to members by handling transactions and cross-selling products. Ensure compliance with member service standards and assist in organizing promotions.
Member Services Rep I at Water and Power Community Credit Union
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Retail Sales, Loan Processing, Branch Operations, Financial Products, Communication, Teamwork, Sales Objectives, Tqm Tools, Problem Solving, Computer Skills, Needs Based Selling, Decision Making, Organizational Skills, Compliance, Professionalism
Specialization
A high school diploma is required along with a minimum of two years of customer service and retail sales experience. Candidates should have knowledge of financial products and the ability to communicate effectively.
Experience Required
Minimum 2 year(s)
Hard Services Manager at Robertson Group
Gateshead, England, United Kingdom - Full Time
Skills Needed
Facilities Management, Customer Liaison, Statutory Compliance, Cafm Systems, Bms Systems, Maintenance Management, Team Leadership, Asset Verification, Project Planning, Subcontractor Management, Safety Standards, Engineering Compliance, Problem Solving, Communication, Quality Assurance, Cost Management
Specialization
Candidates should have experience leading maintenance teams and knowledge of statutory compliance requirements. A valid UK driving license is required due to the multi-site nature of the role.
Experience Required
Minimum 5 year(s)
Manager, KYC Services at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Kyc, Aml, Quality Assurance, Coaching, Mentoring, Microsoft Excel, Power Bi, Incident Management, Issue Management, Controls Assessments, Communication
Specialization
Candidates should have a minimum of 6 years of experience in KYC, with 3 years in a Quality Assurance role preferred. Strong understanding of KYC/AML, particularly in financial institutions, and demonstrated experience in coaching team members is required.
Experience Required
Minimum 5 year(s)
Guest Services Leader at Pilot Company
Whiteford Township, Michigan, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Self Motivated, Flexible Schedule, Computer Proficiency, Calculator Proficiency
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. They must be able to work a flexible schedule and pass a background check.
RN-Emergency Services at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED
Hartsville, South Carolina, United States - Full Time
Skills Needed
Emergency Nursing Protocols, Trauma Care, Critical Interventions, Interpreting Ecgs, Managing Ivs, Operating Emergency Equipment, Interpersonal Skills, Communication Skills, Time Management Skills, Clinical Documentation, Infection Control, Patient Education, Professionalism, Clinical Judgment, Continuous Learning
Specialization
An associate degree in nursing is required, with a BSN preferred. Candidates must hold a current state RN license and various certifications including BLS, ACLS, and PALS within specified time frames.
Experience Required
Minimum 2 year(s)
Guest Services Leader at Pilot Company
Ellensburg, Washington, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Self Motivated, Flexible Schedule, Computer Proficiency, Calculator Proficiency
Specialization
Candidates should have previous experience or knowledge of retail operations and possess incredible customer service skills. They must be able to work a flexible schedule and pass a background check.
Guest Services Leader at Pilot Company
Orland, California, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Flexibility, Self Motivation, Store Maintenance, Communication, Problem Solving
Specialization
Candidates should have previous experience or knowledge of retail operations and possess incredible customer service skills. Proficiency with a calculator, computer, and other equipment is also required.
Patient Services Lead at Sutter Health
San Francisco, California, United States - Full Time
Skills Needed
Patient Services, Staff Coordination, Policy Updates, Quality Assurance, Insurance Knowledge, Patient Billing, Communication Skills, Time Management, Organizational Skills, Computer Applications, Problem Solving, Team Collaboration, Privacy Compliance, Data Interpretation, Workflow Improvement, Delegation
Specialization
Candidates must have a high school diploma or equivalent experience, along with four years of relevant experience. Skills required include knowledge of insurance policies, excellent communication abilities, and proficiency in computer applications.
Experience Required
Minimum 2 year(s)
Guest Services Leader at Pilot Company
Ponce de Leon, Florida, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Flexibility, Problem Solving, Communication, Leadership, Self Motivation
Specialization
Candidates should have previous experience or knowledge of retail operations and possess excellent customer service skills. They must also be proficient with a calculator, computer, and other equipment.
Guest Services Leader at Pilot Company
Lodi, California, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Flexibility, Self Motivation, Store Operations, Problem Solving, Communication
Specialization
Candidates should have previous experience or knowledge of retail operations and possess incredible customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Guest Services Leader at Pilot Company
, South Carolina, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Flexibility, Problem Solving, Communication, Self Motivation, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of retail operations and possess excellent customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Guest Services Driver at Paradise Pillow Inc.
Greenough, Montana, United States - Full Time
Skills Needed
Hospitality, Professionalism, Communication, Multi Tasking, Organization, Customer Service, Attention To Detail, Safety Protocols, Team Collaboration, Problem Solving, Time Management, Vehicle Maintenance, Guest Relations, Confidentiality, Grooming Standards, Technology Proficiency
Specialization
Candidates should have a high school diploma or equivalent and a minimum of 2 years of experience in the hospitality industry, preferably in a front office role. Proficiency in Microsoft Office and the ability to multi-task in a fast-paced environment are also required.
Experience Required
Minimum 2 year(s)
Guest Services Leader at Pilot Company
Tulsa, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Flexibility, Problem Solving, Communication, Self Motivation, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. Proficiency with a calculator, computer, and other equipment is required.
Guest Services Leader at Pilot Company
Port Allen, Louisiana, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Flexibility, Self Motivation, Store Maintenance, Communication, Problem Solving
Specialization
Candidates should have previous experience or working knowledge of retail operations and excellent customer service skills. Proficiency with a calculator, computer, and other equipment is also required.
Guest Services Leader at Pilot Company
Inver Grove Heights, Minnesota, United States - Full Time
Skills Needed
Customer Service, Retail Operations, Teamwork, Self Motivated, Problem Solving, Communication, Flexibility, Technology Proficiency
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. Proficiency with a calculator, computer, and other equipment is also required.
Guest Services Leader at Pilot Company
Springfield, Missouri, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Self Motivated, Problem Solving, Communication, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of retail operations and possess incredible customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
VP, Creative Services at Warner Music Group
New York, New York, United States - Full Time
Skills Needed
Music Marketing, Creative Services, Project Management, Brand Partnerships, Data Analysis, Stakeholder Management, Strategic Planning, Collaboration, Digital Strategy, Campaign Development, Cultural Insights, Marketing Execution, Resource Allocation, Communication, Operational Efficiency, Team Leadership
Specialization
The ideal candidate should have 8-10+ years of experience in music marketing or creative services, with a proven ability to manage complex operations and deliver results. Strong project management skills and a deep understanding of music marketing across various channels are essential.
Experience Required
Minimum 10 year(s)
Guest Services Leader at Pilot Company
Eloy, Arizona, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Self Motivated, Flexible Schedule, Computer Proficiency, Calculator Proficiency
Specialization
Candidates should have previous experience or working knowledge of retail operations and incredible customer service skills. They must be able to work a flexible schedule and pass a background check.
Guest Services Leader at Pilot Company
Buda, Texas, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Self Motivated, Flexible Schedule, Calculator Proficiency, Computer Proficiency
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. They must be able to work a flexible schedule and pass a background check.
Guest Services Leader at Pilot Company
Channahon, Illinois, United States - Full Time
Skills Needed
Customer Service Skills, Retail Operations, Teamwork, Flexibility, Self Motivated, Problem Solving, Communication, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of retail operations and excellent customer service skills. Proficiency with a calculator, computer, and other equipment is also required.