KSCS is seeking an experienced and skilled individual to perform a variety of Human Resources related tasks. Under the supervision of the Team Leader of Human Resources, the Human Resources Generalist assists in the development and implementation of a comprehensive hiring process, delivers benefits management, assists in performance management, training of staff and provides advice and support services.
Department:

Human Resources
Duration:

Indefinite full-time position, with a six (6)-month probationary period
Salary:

Starting at $37.06/hour
Schedule:

35 hrs/week; must be willing to work flexible hours as necessary

DESCRIPTION

Under the guidance and support of the Team Leader of Human Resources, the Human Resources Generalist plays a pivotal role in fostering a compassionate, inclusive, and trauma-sensitive HR environment within the organization. This position involves a diverse range of responsibilities across core HR functions, including recruitment, compensation, employee relations, performance management, benefits administration, training and development, compliance, and policy management. The HR Generalist works collaboratively with managers and employees, ensuring that all HR practices are grounded in empathy, respect, and fairness.
The Human Resources Generalist is committed to creating a safe and supportive space for employees, recognizing the importance of psychological safety and well-being in the workplace. They provide guidance and support on HR matters with an understanding of the impact of trauma and stress on individuals, working to create a work environment where all employees feel valued, heard, and empowered.
Through trauma sensitive approaches and a commitment to legal integrity, the HR Generalist helps to foster an organizational culture that prioritizes trust, respect, and well-being, while upholding the organizations goals of compliance, equity, and creating a positive, resilient workplace for all.

RECRUITMENT:

• Ensures that the recruitment process is conducted in a respectful, supportive, and equitable manner, in line with organizational policies.
• Assists management with developing job descriptions, competency profiles, and job postings that clearly outline the responsibilities, skills, qualifications and benefits for the role.
• Assists in the development of testing tools and exercises designed to assess candidates fairly.
• Collaborates with Selection Committee to review applications and identity candidates who meet the position requirements.
• Coordinates and schedules interviews, providing candidates with relevant information and preparing them for the process.
• Conducts interviews and assesses qualifications, experience and cultural fit.
• Administers job-related tests or exercise to evaluate candidates’ skills and abilities.
• Conducts thorough background and reference checks with care and confidentiality, ensuring that all information is handled respectfully.
• Complies and verifies all results and documentation, which supports the selection committee’s recommendations of a candidate.
• Supports the recruitment of stagiaire and summer students, ensuring that the process is welcoming and inclusive.

EDUCATION AND EXPERIENCE:

• Bachelors in Human Resource Management, with one to three (1-3) years experience; Or
• D.E.C./Certificate in Human Resources, with three to five (3-5) years experience in HR or Management; Or
• High School diploma with five to seven (5-7) years experience in Human Resources field/management.

SKILLS AND REQUIREMENTS:

• Ability to actively listen and communicate clearly, ensuring all employees feel heard, respected, and supported.
• Ability to manage and resolve conflicts with sensitivity, fostering understanding and encouraging healthy, constructive dialogue.
• Ability to approach challenges with a calm, solution-focused mindset, keeping the well-being of all employees in mind.
• Strong ability to manage multiple responsibilities while remaining flexible and responsive to the needs of employees and the organization.
• Skilled in recognizing and understanding emotions, fostering trust, and responding with empathy in challenging situations.
• Knowledge of relevant laws and policies to ensure fair treatment, compliance, and a respectful work environment.
• Ability to build positive, respectful relationships with all employees and work closely with teams to create a supportive workplace culture.
• Ensures accuracy and completeness in documentation and processes.
• Strong computer skills with experience with HR systems and databases, managing employee information in a way that honors their dignity and privacy.
• Ability to adjust to changing needs with a flexible, compassionate approach to supporting individuals during transitions.
• Research skills (project management, interviewing and investigating).
• Knowledge of employee benefit programs, policies, training and services.
• Knowledge of performance management theory and practices.
• Strong organizational skills and abilities to re-prioritize work as new demands surface.
• Strong verbal and written communication skills to effectively interact with employees, management, and external partners.
• Ability to identify, analyze, and resolve employee issues and HR-related challenges in a thoughtful and effective manner.
• Ability to work independently while also being an effective and supportive team member.
• Valid driver’s license and access to a vehicle, with flexibility to travel as needed to support community-based work.
• Lifestyle reflects a positive role model, demonstrating resilience, balance, and self-care.

ACCOUNTABILITY

• Provide services in a manner consistent with the terms and conditions of the employment agreement, the personnel policies, standard operating procedures and directives, ensuring transparency and consistency in all HR practices;
• Fosters and maintain a positive image of KSCS by promoting a respectful and supportive environment for all employees and clients;
• Serves as a positive role model, maintaining a lifestyle that reflects the values of respect, integrity, and professionalism;
• Collaborates within the HR team to align HR services with the needs of management and staff, supporting the achievement of the KSCS Strategic Framework in a way that fosters a positive and inclusive workplace;
• Fosters a culture of openness and trust by ensuring transparency in all actions and decisions, promoting accountability while being mindful of the diverse needs and experiences of employees;
• Develops, advocates, oversees, implements and aligns policies, programs, special projects, procedures and databases for Human Resources Services around best practices in HR;
• Continuously assess and recommend improvements to various components of KSCS Human Resource Services, ensuring that the services provided meet the evolving needs of the organization and its staff;
• Further develops knowledge of external programs and available resources and the ability to tap into these resources for the benefit of KSCS employees and management;
• Maintains a secure, organized, and accurate employee file system that respects privacy and ensures that employee information is handled with care;
• Upholds confidentiality practices in all matters, ensuring trust and respect for employee’s personal information.