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Patron Services Manager at Cincinnati Symphony Orchestra
Cincinnati, Ohio, United States - Full Time
Skills Needed
Customer Service, Management, Team Leadership, Ticketing Operations, Data Processing, Problem Solving, Communication, Arts Administration, Process Improvement, Training, Event Management, Crm, Relationship Building, Sales Generation, Conflict Resolution, Attention To Detail
Specialization
Candidates should have three or more years of management experience in customer service or a related field. Strong communication skills and a passion for the arts are essential.
Experience Required
Minimum 2 year(s)
Field Services Engineer at Serco Plc
South Cambridgeshire, England, United Kingdom - Full Time
Skills Needed
Customer First Mindset, Problem Solving Skills, Windows 10/11, Itil Processes, Servicenow, Active Directory, Group Policy, Managed Print Solutions, Office 365, Sccm, Intune, Mobile Devices, Technical Escalation, Project Support, Fault Diagnosis, System Upgrades
Specialization
Candidates should have at least 2 years of experience as a desktop or field engineer and a strong working knowledge of Windows environments. Familiarity with ITIL processes and tools like ServiceNow is essential.
Experience Required
Minimum 2 year(s)
Nutrition Services Lead at UnityPoint Health
Rock Island, Illinois, United States - Full Time
Skills Needed
Food Safety, Quality Assurance, Training, Scheduling, Inventory Management, Food Control, Sanitation, Staff Management, Customer Service, Portion Control, Problem Solving, Communication, Teamwork, Culinary Arts, Food Production, Haccp
Specialization
A degree in Culinary Arts or Food Service Management is preferred, along with 3-5 years of experience in high-volume food production. Serve Safe Certification is required within six months of hire.
Experience Required
Minimum 2 year(s)
Food Services Assistant at Sainsbury's
Sevenoaks, England, United Kingdom - Full Time
Skills Needed
Food Safety, Customer Service, Teamwork, Attention To Detail, Flexibility, Initiative, Problem Solving, Product Knowledge
Specialization
Candidates should be friendly, enthusiastic about food, and comfortable working in a fast-paced environment. They should also be willing to learn new skills and use digital tools effectively.
Food Services Assistant at Sainsbury's
Sevenoaks, England, United Kingdom - Full Time
Skills Needed
Food Safety, Customer Service, Teamwork, Attention To Detail, Flexibility, Problem Solving, Initiative, Product Knowledge
Specialization
Candidates should be friendly, enthusiastic about food, and comfortable working in a fast-paced environment. They should also be willing to learn new skills and use digital tools effectively.
Social Services Manager at Snohomish Health and Rehabilitation of Cascadia
Snohomish, Washington, United States - Full Time
Skills Needed
Advocacy, Assessment, Documentation, Communication, Collaboration, Social Evaluation, Discharge Planning, Behavior Monitoring, Intervention Planning, Referral Coordination, Crisis Intervention, Patient Care, Community Resources, Emotional Support, Teamwork, Problem Solving
Specialization
A Bachelor’s or Master’s degree in social work is required, along with an LCSW, LSW, or MSW license. Experience in post-acute or skilled nursing is preferred.
Experience Required
Minimum 2 year(s)
RN – Emergency Services at Providence Medical Grp.
Polson, Montana, United States - Full Time
Skills Needed
Nursing, Patient Care, Bls, Acls, Pals, Emergency Services
Specialization
Candidates must graduate from an accredited nursing program and hold a Montana Registered Nurse License upon hire. Additionally, they should have 1 year of nursing experience and various certifications including BLS and ACLS.
Experience Required
Minimum 2 year(s)
Cloud Services Engineer at PTC
Atlanta, Georgia, United States - Full Time
Skills Needed
Cloud Technology, Troubleshooting Skills, Linux Operating System, Apache, Java, Tomcat, Oracle, Etl Tools, Pentaho Pdi, Informatica Iics, Informatica Powercenter, Basic Command Line Linux, Customer Centered Approach, Root Cause Analysis, Build Deployments, Technical Support
Specialization
Candidates should have an associate or bachelor's degree in a technical field along with relevant technical work experience. A basic understanding of cloud technology and troubleshooting skills is also required.
Experience Required
Minimum 2 year(s)
PLAYER SERVICES CASHIER at Margaritaville Resort Casino
Bossier City, Louisiana, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Basic Math Skills, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management
Specialization
A high school diploma or equivalent is required, along with general cashiering or money handling experience. Candidates must be at least 21 years old and able to obtain a gaming license.
Food Services Associate at Trinity Health
Pontiac, Michigan, United States - Full Time
Skills Needed
Food Preparation, Cashiering, Customer Service, Food Safety, Teamwork, Communication, Time Management, Attention To Detail
Specialization
A high school diploma or GED equivalent is preferred, along with the ability to read and write. One year of previous experience in a commercial restaurant or food service department is required.
Dealer Services Manager at Traeger Grills
Salt Lake City, Utah, United States - Full Time
Skills Needed
Leadership, Communication, Organizational Skills, Salesforce, Process Improvements, Vendor Management, Data Analysis, Order Fulfillment, Team Management, Performance Monitoring, Cross Functional Collaboration, Problem Solving, Customer Service, Training, Coaching
Specialization
Candidates should have 3+ years of experience in a management or team leadership role and possess strong communication and organizational skills. A bachelor's degree in Business, Supply Chain, or a related field is preferred.
Experience Required
Minimum 2 year(s)
Food Services Assistant at Sainsbury's
Alton, England, United Kingdom - Full Time
Skills Needed
Food Safety, Customer Service, Teamwork, Attention To Detail, Flexibility, Problem Solving, Initiative, Product Knowledge
Specialization
Candidates should be friendly, enthusiastic about food, and comfortable in a fast-paced environment. They should also be willing to learn new skills and use digital tools effectively.
Emergency Services Tech at Legacy Health
Portland, Oregon, United States - Full Time
Skills Needed
Patient Care, Communication, Environmental Duties, Education & Competency, Professional Behavior, Basic Medical Terminology, Computer Familiarity, Fast Paced Environment
Specialization
Candidates must have a high school diploma or equivalent and previous patient care experience in an emergency environment is strongly preferred. Current BLS certification is required, and CNA, MA, or EMT credentials are preferred.
Manager - Fund Services at Ocorian
, Plaines Wilhems, Mauritius - Full Time
Skills Needed
Fund Administration, Client Management, Team Leadership, Regulatory Compliance, Financial Management, Time Management, Interpersonal Skills, Organizational Skills, Problem Solving, Negotiation Skills, It Skills, Project Management, Training And Development, Risk Management, Audit Coordination, Kpi Monitoring
Specialization
Candidates should have at least 7 years of experience in global funds and corporate services, with proven team management skills. Strong IT skills and knowledge of the regulatory framework in Mauritius are essential.
Experience Required
Minimum 5 year(s)
Client Services Manager at Cassaday & Company
, Virginia, United States - Full Time
Skills Needed
Client Services, Team Management, Performance Management, Coaching, Training, Sop Development, Crm Systems, Financial Systems, Irs Regulations, Dol Regulations, Finra Regulations, Communication Skills, Organizational Skills, Attention To Detail, Microsoft Office Suite, Kpi Tracking
Specialization
Candidates must have a bachelor's degree or equivalent experience, with 6-10 years in a Client Services role and at least 2 years of team management experience. Advanced knowledge of financial systems and regulations is also required.
Experience Required
Minimum 5 year(s)
Manager - Fund Services at Ocorian
, Plaines Wilhems, Mauritius - Full Time
Skills Needed
Fund Administration, Client Management, Team Leadership, Regulatory Compliance, Financial Management, Time Management, Interpersonal Skills, Organizational Skills, Problem Solving, Negotiation Skills, Industry Knowledge, Project Management, Coaching, Communication, Change Management, Client Centricity
Specialization
Candidates should have at least 7 years of experience in global funds or corporate services, with a minimum of 3 years in team management. Strong IT skills and a proven track record in revenue and debtors management are essential.
Experience Required
Minimum 5 year(s)
People Services Advisor at AVEVA SOFTWARE SINGAPORE PTE LTD
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hr Support, Employee Lifecycle Management, Uk Employment Law, Stakeholder Management, Hr Policies, Process Improvement, Hris Systems, Data Reporting, Communication Skills, Collaboration, Customer Focus, Organizational Skills, Solutions Orientation, Training Delivery, Relationship Building, Performance Management
Specialization
Candidates should have proven experience in delivering HR support and a solid understanding of UK employment law. A CIPD Level 5 qualification or equivalent experience is required, along with proficiency in HRIS systems and strong stakeholder management skills.
Experience Required
Minimum 2 year(s)
Shared Services Manager at Nava
, , United States - Full Time
Skills Needed
People Leadership, Market Expertise, Technical Benefits Knowledge, Analytical Skills, Operational Acumen, Communication Skills
Specialization
Candidates should have experience in managing teams and building processes, along with familiarity in benefits markets. Technical knowledge in benefits administration and strong analytical and communication skills are also essential.
Experience Required
Minimum 5 year(s)
Head of Client Services at Flixmedia
, , United Kingdom - Full Time
Skills Needed
Client Relationship Management, Sales Leadership, Team Development, Revenue Growth, Digital Media, Ecommerce, Technology Sales, Product Launch, Data Analysis, Cross Selling, Forecasting, Collaboration, Strategic Thinking, Stakeholder Management, Coaching, Account Management
Specialization
Candidates should have senior account management experience in a high-growth environment and a proven track record in leading teams. A data-driven mindset and experience in digital media or ecommerce are essential.
Experience Required
Minimum 10 year(s)
Food Services Assistant at Sainsbury's
Southampton, England, United Kingdom - Full Time
Skills Needed
Food Safety, Customer Service, Teamwork, Attention To Detail, Flexibility, Problem Solving, Initiative, Product Knowledge
Specialization
Candidates should be friendly, enthusiastic about food, and comfortable working in a fast-paced environment. They should also be willing to learn new skills and use digital tools effectively.
Patron Services Manager at Cincinnati Symphony Orchestra
Cincinnati, Ohio, United States -
Full Time


Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Management, Team Leadership, Ticketing Operations, Data Processing, Problem Solving, Communication, Arts Administration, Process Improvement, Training, Event Management, CRM, Relationship Building, Sales Generation, Conflict Resolution, Attention to Detail

Industry

Musicians

Description
Description The Patron Services Manager is a full-time position responsible for delivering excellent customer service, accurate and timely transaction processing, deepening patron engagement, and cultivating a high-performance culture in the box office. The Patron Services Manager has an eye toward continual process improvement and ensures best-in-class guest services. This position requires accuracy and a willingness to learn, embrace industry best practices, and approach our work with an innovative, forward-leaning bent. The Patron Services Manager reports to the Director of Patron Services & Insights and works with the Philanthropy and Marketing Teams to ensure best-in-class patron experience and engagement. Responsibilities Model and lead a patron-centered, high-performance culture in the box office Ensure superior service to all patrons; report and resolve elevated guest complaints and queries in a prompt manner Hire, supervise, schedule, and provide ongoing training to seasonal part-time Customer Service Representatives (approximately March through the end of season) Manage the box office throughout the season and at all performances, plus select events throughout the year In coordination with the Director of Patron Services & Insights, manage ticketing operations, including seating chart and capacity adjustments, ticket holds, complimentary and VIP ticket requests, and will-call procedures to ensure accurate and efficient event setup and a seamless patron experience. Manage incoming box office phone line and messaging Assist Director of Patron Services & Insights with ticketing set-up in Tessitura (event creation, promotions, ticket text, price types, reporting, etc.) Assist with email creation and deployment of messages Execute the group sales marketing plan with an emphasis on outreach, relationship building, new sales generation, and guest experience Ensure the integrity of daily processing and balancing of all ticketing payments and assist with development activities, which may include the handling of gift payments and acknowledgements, as well as the confidentiality, proper handling, security, scanning, filing, and disposal of all sensitive materials in accordance with company standards Ensure accurate and timely data and payment processing of subscription orders, and assist as needed with gift entry, acknowledgments, pledge reminders, and other data processing needs for both Philanthropy and Marketing Teams Participate in Tessitura (CRM) user group meetings and play a lead role in maintaining data integrity and regular updates Contribute to the organization’s efforts to build a culture rooted in mutual respect, openness, and the celebration of varied viewpoints. Other duties as assigned. Requirements Physical Requirements/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and use hands. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee may need to lift and/or move up to 25 pounds. The employee must be able to work evenings, weekends, and travel locally. The position requires work in an office setting. Minimum Qualifications Three or more years of management experience in customer service, marketing, arts administration, or a related field An optimistic and solution-oriented temperament Ability to read and analyze reports and make recommendations Excellent verbal, written, and listening skills; ability to communicate effectively with external and internal constituencies Ability to work evenings and weekends, especially during the company’s summer season Knowledge and/or passion for the arts Preferred Qualifications Experience with Tessitura is highly desirable Experience in managing and motivating a team Professional experience with a performing arts or non-profit organization Cincinnati Opera offers an extensive benefits package, including health, dental, vision, life, and long-term disability insurance; paid time off; parking; and 403(b) with a portion matched by the company.
Responsibilities
The Patron Services Manager is responsible for delivering excellent customer service and managing box office operations. This includes supervising staff, resolving guest complaints, and ensuring a seamless patron experience.
Patron Services Manager at Cincinnati Symphony Orchestra
Cincinnati, Ohio, United States - Full Time
Skills Needed
Customer Service, Management, Team Leadership, Ticketing Operations, Data Processing, Problem Solving, Communication, Arts Administration, Process Improvement, Training, Event Management, Crm, Relationship Building, Sales Generation, Conflict Resolution, Attention To Detail
Specialization
Candidates should have three or more years of management experience in customer service or a related field. Strong communication skills and a passion for the arts are essential.
Experience Required
Minimum 2 year(s)
Field Services Engineer at Serco Plc
South Cambridgeshire, England, United Kingdom - Full Time
Skills Needed
Customer First Mindset, Problem Solving Skills, Windows 10/11, Itil Processes, Servicenow, Active Directory, Group Policy, Managed Print Solutions, Office 365, Sccm, Intune, Mobile Devices, Technical Escalation, Project Support, Fault Diagnosis, System Upgrades
Specialization
Candidates should have at least 2 years of experience as a desktop or field engineer and a strong working knowledge of Windows environments. Familiarity with ITIL processes and tools like ServiceNow is essential.
Experience Required
Minimum 2 year(s)
Nutrition Services Lead at UnityPoint Health
Rock Island, Illinois, United States - Full Time
Skills Needed
Food Safety, Quality Assurance, Training, Scheduling, Inventory Management, Food Control, Sanitation, Staff Management, Customer Service, Portion Control, Problem Solving, Communication, Teamwork, Culinary Arts, Food Production, Haccp
Specialization
A degree in Culinary Arts or Food Service Management is preferred, along with 3-5 years of experience in high-volume food production. Serve Safe Certification is required within six months of hire.
Experience Required
Minimum 2 year(s)
Food Services Assistant at Sainsbury's
Sevenoaks, England, United Kingdom - Full Time
Skills Needed
Food Safety, Customer Service, Teamwork, Attention To Detail, Flexibility, Initiative, Problem Solving, Product Knowledge
Specialization
Candidates should be friendly, enthusiastic about food, and comfortable working in a fast-paced environment. They should also be willing to learn new skills and use digital tools effectively.
Food Services Assistant at Sainsbury's
Sevenoaks, England, United Kingdom - Full Time
Skills Needed
Food Safety, Customer Service, Teamwork, Attention To Detail, Flexibility, Problem Solving, Initiative, Product Knowledge
Specialization
Candidates should be friendly, enthusiastic about food, and comfortable working in a fast-paced environment. They should also be willing to learn new skills and use digital tools effectively.
Social Services Manager at Snohomish Health and Rehabilitation of Cascadia
Snohomish, Washington, United States - Full Time
Skills Needed
Advocacy, Assessment, Documentation, Communication, Collaboration, Social Evaluation, Discharge Planning, Behavior Monitoring, Intervention Planning, Referral Coordination, Crisis Intervention, Patient Care, Community Resources, Emotional Support, Teamwork, Problem Solving
Specialization
A Bachelor’s or Master’s degree in social work is required, along with an LCSW, LSW, or MSW license. Experience in post-acute or skilled nursing is preferred.
Experience Required
Minimum 2 year(s)
RN – Emergency Services at Providence Medical Grp.
Polson, Montana, United States - Full Time
Skills Needed
Nursing, Patient Care, Bls, Acls, Pals, Emergency Services
Specialization
Candidates must graduate from an accredited nursing program and hold a Montana Registered Nurse License upon hire. Additionally, they should have 1 year of nursing experience and various certifications including BLS and ACLS.
Experience Required
Minimum 2 year(s)
Cloud Services Engineer at PTC
Atlanta, Georgia, United States - Full Time
Skills Needed
Cloud Technology, Troubleshooting Skills, Linux Operating System, Apache, Java, Tomcat, Oracle, Etl Tools, Pentaho Pdi, Informatica Iics, Informatica Powercenter, Basic Command Line Linux, Customer Centered Approach, Root Cause Analysis, Build Deployments, Technical Support
Specialization
Candidates should have an associate or bachelor's degree in a technical field along with relevant technical work experience. A basic understanding of cloud technology and troubleshooting skills is also required.
Experience Required
Minimum 2 year(s)
PLAYER SERVICES CASHIER at Margaritaville Resort Casino
Bossier City, Louisiana, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Basic Math Skills, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management
Specialization
A high school diploma or equivalent is required, along with general cashiering or money handling experience. Candidates must be at least 21 years old and able to obtain a gaming license.
Food Services Associate at Trinity Health
Pontiac, Michigan, United States - Full Time
Skills Needed
Food Preparation, Cashiering, Customer Service, Food Safety, Teamwork, Communication, Time Management, Attention To Detail
Specialization
A high school diploma or GED equivalent is preferred, along with the ability to read and write. One year of previous experience in a commercial restaurant or food service department is required.
Dealer Services Manager at Traeger Grills
Salt Lake City, Utah, United States - Full Time
Skills Needed
Leadership, Communication, Organizational Skills, Salesforce, Process Improvements, Vendor Management, Data Analysis, Order Fulfillment, Team Management, Performance Monitoring, Cross Functional Collaboration, Problem Solving, Customer Service, Training, Coaching
Specialization
Candidates should have 3+ years of experience in a management or team leadership role and possess strong communication and organizational skills. A bachelor's degree in Business, Supply Chain, or a related field is preferred.
Experience Required
Minimum 2 year(s)
Food Services Assistant at Sainsbury's
Alton, England, United Kingdom - Full Time
Skills Needed
Food Safety, Customer Service, Teamwork, Attention To Detail, Flexibility, Problem Solving, Initiative, Product Knowledge
Specialization
Candidates should be friendly, enthusiastic about food, and comfortable in a fast-paced environment. They should also be willing to learn new skills and use digital tools effectively.
Emergency Services Tech at Legacy Health
Portland, Oregon, United States - Full Time
Skills Needed
Patient Care, Communication, Environmental Duties, Education & Competency, Professional Behavior, Basic Medical Terminology, Computer Familiarity, Fast Paced Environment
Specialization
Candidates must have a high school diploma or equivalent and previous patient care experience in an emergency environment is strongly preferred. Current BLS certification is required, and CNA, MA, or EMT credentials are preferred.
Manager - Fund Services at Ocorian
, Plaines Wilhems, Mauritius - Full Time
Skills Needed
Fund Administration, Client Management, Team Leadership, Regulatory Compliance, Financial Management, Time Management, Interpersonal Skills, Organizational Skills, Problem Solving, Negotiation Skills, It Skills, Project Management, Training And Development, Risk Management, Audit Coordination, Kpi Monitoring
Specialization
Candidates should have at least 7 years of experience in global funds and corporate services, with proven team management skills. Strong IT skills and knowledge of the regulatory framework in Mauritius are essential.
Experience Required
Minimum 5 year(s)
Client Services Manager at Cassaday & Company
, Virginia, United States - Full Time
Skills Needed
Client Services, Team Management, Performance Management, Coaching, Training, Sop Development, Crm Systems, Financial Systems, Irs Regulations, Dol Regulations, Finra Regulations, Communication Skills, Organizational Skills, Attention To Detail, Microsoft Office Suite, Kpi Tracking
Specialization
Candidates must have a bachelor's degree or equivalent experience, with 6-10 years in a Client Services role and at least 2 years of team management experience. Advanced knowledge of financial systems and regulations is also required.
Experience Required
Minimum 5 year(s)
Manager - Fund Services at Ocorian
, Plaines Wilhems, Mauritius - Full Time
Skills Needed
Fund Administration, Client Management, Team Leadership, Regulatory Compliance, Financial Management, Time Management, Interpersonal Skills, Organizational Skills, Problem Solving, Negotiation Skills, Industry Knowledge, Project Management, Coaching, Communication, Change Management, Client Centricity
Specialization
Candidates should have at least 7 years of experience in global funds or corporate services, with a minimum of 3 years in team management. Strong IT skills and a proven track record in revenue and debtors management are essential.
Experience Required
Minimum 5 year(s)
People Services Advisor at AVEVA SOFTWARE SINGAPORE PTE LTD
Cambridge, England, United Kingdom - Full Time
Skills Needed
Hr Support, Employee Lifecycle Management, Uk Employment Law, Stakeholder Management, Hr Policies, Process Improvement, Hris Systems, Data Reporting, Communication Skills, Collaboration, Customer Focus, Organizational Skills, Solutions Orientation, Training Delivery, Relationship Building, Performance Management
Specialization
Candidates should have proven experience in delivering HR support and a solid understanding of UK employment law. A CIPD Level 5 qualification or equivalent experience is required, along with proficiency in HRIS systems and strong stakeholder management skills.
Experience Required
Minimum 2 year(s)
Shared Services Manager at Nava
, , United States - Full Time
Skills Needed
People Leadership, Market Expertise, Technical Benefits Knowledge, Analytical Skills, Operational Acumen, Communication Skills
Specialization
Candidates should have experience in managing teams and building processes, along with familiarity in benefits markets. Technical knowledge in benefits administration and strong analytical and communication skills are also essential.
Experience Required
Minimum 5 year(s)
Head of Client Services at Flixmedia
, , United Kingdom - Full Time
Skills Needed
Client Relationship Management, Sales Leadership, Team Development, Revenue Growth, Digital Media, Ecommerce, Technology Sales, Product Launch, Data Analysis, Cross Selling, Forecasting, Collaboration, Strategic Thinking, Stakeholder Management, Coaching, Account Management
Specialization
Candidates should have senior account management experience in a high-growth environment and a proven track record in leading teams. A data-driven mindset and experience in digital media or ecommerce are essential.
Experience Required
Minimum 10 year(s)
Food Services Assistant at Sainsbury's
Southampton, England, United Kingdom - Full Time
Skills Needed
Food Safety, Customer Service, Teamwork, Attention To Detail, Flexibility, Problem Solving, Initiative, Product Knowledge
Specialization
Candidates should be friendly, enthusiastic about food, and comfortable working in a fast-paced environment. They should also be willing to learn new skills and use digital tools effectively.
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