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IT Services Specialist at GENESYS CLOUD SERVICES INC
Durham, North Carolina, United States - Full Time
Skills Needed
Servicedesk Incident Management, Tier 2/3 Troubleshooting, Hardware Support, Software Support, Operating Systems, Network Connectivity, Collaboration Tools, End User Technologies, Employee Onboarding, Device Lifecycle Management, Servicenow, Active Directory, Azure Ad, Intune Endpoint Management, Vip Support, Compliance Adherence
Specialization
Candidates must have 3-4 years of experience troubleshooting and configuring computer hardware, software, and operating systems, coupled with strong customer service and communication skills. Proficiency in Windows OS is required, with preferences for mobile device support experience, Mac/Linux OS knowledge, and ITIL foundation certification.
Experience Required
Minimum 2 year(s)
Intern - Card Services at Gulf Coast Bank & Trust
Metairie, Louisiana, United States - Full Time
Skills Needed
Computer Skills, Customer Service, Attention To Detail, Analytical Skills, Problem Solving, Critical Thinking, Communication, Teamwork, Troubleshooting, Policy Knowledge, Procedure Knowledge, Regulation Knowledge
Specialization
Candidates must be pursuing a Bachelor's or Master's degree, preferably in Business, and maintain a minimum cumulative GPA of 3.0. Essential qualities include being a highly motivated self-starter with strong analytical, problem-solving, critical thinking, communication, and teamwork skills.
Guest Services Manager at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
, , France - Full Time
Skills Needed
Hospitality Management, Customer Service, Team Leadership, Conflict Resolution, Staff Training, Budget Management, Payroll Administration, Communication Skills, Problem Solving, Performance Management, Emergency Response, Front Desk Operations, Coaching, Mentoring, Interpersonal Skills
Specialization
Candidates must have a high school diploma with 2 years of relevant experience or a 2-year degree in a hospitality-related field. The role requires strong leadership, communication, and problem-solving skills to manage staff and maintain property standards.
Experience Required
Minimum 2 year(s)
Client Services Intern at Relevate Health
Cincinnati, Ohio, United States - Full Time
Skills Needed
Communication, Client Leadership, Project Management, Time Management, Organization, Attention To Detail, Interpersonal Skills, Teamwork, Follow Through, Learning Agility, Technical Communication, Note Taking, Stakeholder Communication
Specialization
Candidates must be currently enrolled undergraduate students, preferably rising sophomores, juniors, or seniors, and must be available for the full 8-week paid program duration. Essential qualities include strong communication skills, a willingness to learn, and the ability to thrive in a fast-paced, collaborative environment.
Guest Services Manager at Daniel Stowe Conservancy
Belmont, North Carolina, United States - Full Time
Skills Needed
Customer Service, Team Management, Staff Scheduling, Cash Handling, Crm Software, Membership Sales, Communication, Problem Solving, Attention To Detail, Leadership, Performance Assessment, Event Coordination, Suggestive Selling, Database Management, Operations Management
Specialization
Candidates must have at least a high school diploma and a minimum of 3 years of experience in customer service or sales. The position requires the ability to work a Wednesday through Sunday schedule, including evenings, weekends, and holidays.
Experience Required
Minimum 2 year(s)
Field Services Support at Global Office Supply FZE LLC
Seville, Andalusia, Spain - Full Time
Skills Needed
Network Administration, User Support, Microcomputer Support, Itil, Microsoft 365, Teams Administration
Specialization
Candidates must have a higher vocational training degree in network computer administration or equivalent. Additionally, 2 years of experience in user support in microcomputer environments is required, along with valuable certifications in ITIL and Microsoft 365.
Experience Required
Minimum 2 year(s)
Field Services Support at Global Office Supply FZE LLC
Seville, Andalusia, Spain - Full Time
Skills Needed
Itil Foundation V3, Ms 900, Microsoft 365 Certified Fundamentals, Ms 700, Microsoft 365 Certified: Teams Administrator Associate, Ms 102, Microsoft 365 Certified: Administrator Expert, Microcomputer Support, User Support
Specialization
The essential requirement is a Higher Level Vocational Training Cycle in Network Computer Administration or an equivalent qualification. Candidates must also possess 2 years of experience in user support within the microcomputer field.
Experience Required
Minimum 2 year(s)
Field Services Support at Global Office Supply FZE LLC
Seville, Andalusia, Spain - Full Time
Skills Needed
Itil, Microsoft 365, Teams Administration, User Support, Microinformatics
Specialization
Candidates must have a higher vocational training degree in network computer administration or equivalent. Additionally, 2 years of experience in user support in microinformatics is required, along with valuable certifications in ITIL and Microsoft 365.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Suntex Marina Investors, LLC
Sperry, Oklahoma, United States - Full Time
Skills Needed
Team Leadership, Sales Promotion, Rental Management, Cash Management, Inventory Management, Customer Service, Training Facilitation, Interpersonal Skills, Communication Skills, Organization, Detail Orientation, Margin Management
Specialization
A Bachelor’s Degree is preferred, accompanied by excellent interpersonal and outstanding communication skills, along with being very organized and detail-oriented. Candidates must be able to perform physical tasks like lifting up to thirty pounds, be willing to swim or wear a flotation device in emergencies, and work flexible hours including weekends and holidays.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Suntex Marina Investors, LLC
Sperry, Oklahoma, United States - Full Time
Skills Needed
Team Leadership, Sales Promotion, Rental Management, Cash Management, Inventory Management, Customer Service, Training Facilitation, Interpersonal Skills, Communication Skills, Organization, Detail Orientation
Specialization
A Bachelor’s Degree is preferred, accompanied by excellent interpersonal and outstanding communication skills, requiring the candidate to be very organized and detail-oriented. Physical requirements include the ability to lift up to thirty pounds and potentially swim or wear a flotation device in emergencies.
Experience Required
Minimum 2 year(s)
Event Services Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Bangkok, , Thailand - Full Time
Skills Needed
Event Set Up, Team Leadership, Service Quality, Financial Monitoring, Inventory Management, Equipment Maintenance, Room Inspection, Sanitation Standards, Liaison, Space Maximization, Customer Service, Problem Solving, Staff Training, Scheduling, Emergency Procedures, Shift Leadership
Specialization
Candidates must possess a high school diploma or GED along with three years of experience in event management, food and beverage, or a related professional field. Key duties include ensuring operational standards are met, managing departmental assets, providing exceptional customer service, and conducting essential human resources activities like scheduling and training.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Little Palm Island Resort & Spa, a Noble House Resort
Summerland Key, Florida, United States - Full Time
Skills Needed
Guest Experience, Team Leadership, Operations Oversight, Concierge, Front Desk, Dockmaster, Dockhand, Beach Attendant, Luxury Resort Experience, Mentoring, Training, Hospitality
Specialization
Success requires being the driving force behind the guest experience, utilizing a welcoming personality combined with experience leading a team at a luxury resort. The candidate must be able to mentor and train the Guest Services team to deliver exceptional service levels and possess the drive to exceed expectations at this iconic location.
Experience Required
Minimum 5 year(s)
Event Services Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Bangkok, , Thailand - Full Time
Skills Needed
Team Leadership, Event Setup, Service Quality, Financial Control, Inventory Management, Equipment Maintenance, Room Inspection, Sanitation Standards, Liaison, Customer Service, Problem Solving, Staff Training, Scheduling, Emergency Procedures, Shift Leadership, Asset Protection
Specialization
Candidates must possess a high school diploma or GED along with three years of experience in event management, food and beverage, or a related professional field. Key duties include ensuring operational standards are met, managing departmental assets and inventories, and providing exceptional customer service.
Experience Required
Minimum 2 year(s)
Guest Services Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Leadership, Financial Acumen, Integrity, Team Building, Supervision, Conflict Resolution, Budgeting, Customer Service, Coaching, Mentoring, Training, Problem Solving, Policy Implementation, Payroll Administration
Specialization
Candidates need either a high school diploma or GED with 2 years of experience in guest services or front desk, or a 2-year degree in Hotel Management, Hospitality, or Business Administration with no required work experience. Key requirements include strong leadership, conflict resolution skills, and the ability to manage day-to-day operations while upholding service standards.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Sole Miami, a Noble House Resort
North Miami Beach, Florida, United States - Full Time
Skills Needed
Guest Registration, Checkout Procedures, Guest Service, Telephone Service, Brand Standards, Guest Satisfaction Surveys, Expense Management, Labor Management, Scheduling, Interviewing, Hiring, Training, Problem Resolution, Performance Appraisals, Customer Satisfaction, Standard Operating Procedures
Specialization
Candidates must have a minimum of two years of Front Desk experience, preferably in a leadership capacity, and possess a High School Diploma or equivalent, with a Bachelor's degree being preferred.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Harmons
Orem, Utah, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Training, Scheduling, Inventory Management, Refund Processing, Postal Services, Communication Skills, Organization, Problem Solving, Policy Interpretation, Team Leadership, Record Keeping, Time Management, Conflict Resolution, Data Entry
Specialization
Candidates should possess basic math and 10-key skills, along with excellent organizational and communication abilities to interact effectively with customers and staff. A high school diploma or GED is preferred, and the ability to work weekends, evenings, and holidays is required.
Guest Services Officer at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Singapore, , Singapore - Full Time
Skills Needed
Guest Check In, Guest Check Out, Guest Services, Service Delivery, Operational Needs Processing, Guest Request Addressing, Report Completion, Local Area Highlighting, Confidentiality Maintenance, Quality Standards Upholding, Professional Communication, Physical Stamina
Specialization
Candidates must be committed to upholding critical success factors such as maintaining a safe workplace, following company policies, ensuring confidentiality, protecting assets, and upholding quality standards with professional appearance and communication. No prior related work experience or supervisory experience is required for this position.
Patient Services Clerk at St Vincents Health Australia Group Support Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Clerical Support, Patient Management, Medical Records Handling, Customer Service, Administrative Assistance, Mbs Billing, Public Billing, Appointment Scheduling, Data Entry, Telehealth Management, Communication, Interpersonal Skills
Specialization
Candidates should have experience in a hospital setting and knowledge of public and MBS billing. Proficiency with Patient Administration Systems and Mosaiq is highly desired.
Care Services Employee at St Vincents Health Network Sydney Public Hospital
Sydney, New South Wales, Australia - Full Time
Skills Needed
Compassion, Caring, Person Centred Care, Individualised Needs Sensitivity, Communication Skills, Customer Service, Record Maintenance, Care Plan Adherence, Aged Care Understanding, Criminal History Check Compliance, Ndis Worker Screening Check Compliance
Specialization
Essential requirements include holding a Certificate III in Individual Support/Aged Care or similar qualification, along with availability to work various shifts (AM, PM, night shifts) throughout the week. Experience in residential aged care and proficiency with software like AutumnCare are highly regarded.
Patient Services Clerk at St Vincents Health Network Sydney Public Hospital
Melbourne, Victoria, Australia - Full Time
Skills Needed
Administrative Support, Reception Support, Customer Service, Telephone Enquiries, Referral Management, Medicare Billing, Case Coordination Liaison, Administrative Assistance, Protocol Adherence, Professional Relationships, Mail Handling, Problem Solving, Communication Skills, Teamwork, Independent Work
Specialization
Candidates must possess a minimum of Year 12 VCE/HSC or equivalent, demonstrate awareness of Specialist Clinics Access Policy requirements, and show a commitment to patient-centered care with strong customer service focus.
IT Services Specialist at GENESYS CLOUD SERVICES INC
Durham, North Carolina, United States -
Full Time


Start Date

Immediate

Expiry Date

30 May, 26

Salary

54.76

Posted On

01 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

ServiceDesk Incident Management, Tier 2/3 Troubleshooting, Hardware Support, Software Support, Operating Systems, Network Connectivity, Collaboration Tools, End-User Technologies, Employee Onboarding, Device Lifecycle Management, ServiceNow, Active Directory, Azure AD, Intune Endpoint Management, VIP Support, Compliance Adherence

Industry

Software Development

Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Location: Menlo Park, CA or Durham, NC Genesys IT is currently seeking an IT Services Specialist to join our NA team. This is a rare opportunity for an individual who can build strong relationships, earn trust across the business, and represent IT with professionalism while managing ServiceDesk incidents and requests at an advanced level. The IT Services Specialist (L2/L3) serves as a key technical resource within the region, providing hands-on support and delivering high-quality customer service to employees across NA—including executive leadership. The role is responsible for resolving escalated issues from the Global Helpdesk and junior Desktop team members, managing Tier 2/3 troubleshooting across hardware, software, operating systems, network connectivity, collaboration tools, and all deployed end-user technologies. In addition to advanced incident resolution, this position supports employee onboarding and off-boarding, contributes to device lifecycle operations, and assists in the training and oversight of junior Desktop Specialists under the direction of the team manager. Issues requiring deeper technical expertise will be escalated to L4 subject-matter teams, with the maintaining of ownership for follow-up and ensuring service levels are achieved. As IT Services evolves with AI-assisted diagnostics, automation, and modern endpoint management, the IT Services Specialist will help drive adoption of these tools to enhance service quality and operational efficiency. The role demands a disciplined approach to process execution and strict adherence to regional compliance requirements, including Sarbanes-Oxley, ISO9001:2008, and ISO27001 frameworks. This is a hands-on, customer-facing role requiring strong technical proficiency, exceptional communication skills, and the maturity to operate independently. The successful candidate will demonstrate a commitment to continuous improvement while delivering a reliable, frictionless technology experience for users across the region. Key Responsibilities: Advanced Support (L2/L3) Serve as the escalation point for complex incidents that cannot be resolved by the Global Helpdesk. Troubleshoot, configure, and repair computer hardware, printers, software, operating systems, and network connectivity issues. Provide hands-on and remote support to users across the US, including delivering VIP and executive support with discretion and urgency. Coordinate with L3/L4 global teams for advanced troubleshooting and ensure timely incident resolution. Perform installations, maintenance, and repair work on client computing hardware and software. Operational Service Delivery Support end-user device lifecycle: deployment, operations/support, updates, and retirement. Manage onboarding/off-boarding tasks including device preparation, account setup, and new hire orientation support. Maintain accurate asset and software inventory within ServiceNow. Support mobile devices (iOS, Android) including management via Intune Endpoint Management. Configure, maintain, and support Dell PCs, MacBooks, peripherals, and related hardware. Support and maintain audio/visual equipment and meeting room technologies (Zoom, Teams). Perform routine administrative tasks in ServiceNow, Active Directory, Azure AD, and SharePoint. Provide on-site support as needed, including assisting with IT equipment moves and office relocations. Participate in after-hours or on-call rotations based on business needs. Manage hardware order processing, invoice coding, and charge-back procedures in the financial system. Team Support & Leadership Provide guidance and support to junior Desktop team members on ticket prioritization and handling. Assist with onboarding and training of new team members, supporting skill development and process adherence. Act as deputy when the team manager is unavailable. Compliance, Quality & Continuous Improvement Adhere to SOX, ISO9001:2008, ISO27001, and corporate compliance requirements. Maintain up-to-date documentation for support processes, workflows, and operational procedures. Identify recurring issues and contribute to improvements in processes, knowledge articles, and service workflows. Drive improvements in MTTR, SLA compliance, and first-time resolution through disciplined troubleshooting. AI & Modern Support Enablement Use AI-powered diagnostic tools, automated scripts, and virtual agents to accelerate issue resolution. Provide feedback to enhance automated knowledge content and chatbot-driven deflection. Support zero-touch and modern provisioning workflows (Autopilot, Intune) under guidance from engineering teams. Review and interpret endpoint analytics dashboards to help identify emerging support trends. Cross-Functional Collaboration Work closely with Global IT, Security, HR, and Facilities to ensure smooth service delivery across the region. Support regional IT initiatives, infrastructure deployments, and business events requiring IT presence. Minimum Requirements: 3-4 years experience of troubleshooting, configuring, and repairing computer hardware, printers, software, network connectivity and operating systems. Strong customer service focus and interpersonal skills is a must. Experience with onboarding and training users Excellent communication skills, both written and verbal in English, with the ability to create rapport with clients, delivering a high level of customer service. The ability to communicate effectively face to face and in writing with people at various levels in an organization is crucial. Ability to work under own initiative with limited guidance being required in own area of knowledge. Demonstrate aptitude for continuous learning and innovative thinking. Able to work with peers on a global scale. Able to work and communicate effectively with more senior IT and business staff Proficiency with Windows OS is required. Experience of supporting mobile devices is preferred (i.e. tablets, smart phones, soft phones etc.). A+ or Microsoft certification preferred. Experience with Mac and Linux OS is preferable. ITIL foundation certification is desirable. Azure AD, Active Directory, Intune, Autopilot, Microsoft Office 365, Basic understanding of TCP/IP connectivity, VPN clients and connectors, Mac OS 10.x and above, Windows 10 and above. Audio and Visual – Zoom Experience with hardware ordering and invoicing Desirable JamF, Business telephony (Cloud and VOIP), IT Security & Access Management principles, Office365/Teams, Service Now. Personal Attributes Customer-first mindset with strong ownership of service delivery Calm, composed, and reliable in high-pressure situations Team-oriented with mentoring capability Adaptable to emerging tools and technologies, including AI Detail-driven, process-focused, and committed to operational excellence Additional Comments Travel across region may be required for in-field support, training, business meetings, and regional IT functions (

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Responsibilities
The specialist acts as the L2/L3 escalation point, resolving complex incidents across hardware, software, operating systems, and network connectivity for North American employees, including executives. This role also manages end-user device lifecycle, supports onboarding/off-boarding, and assists in training junior team members.
IT Services Specialist at GENESYS CLOUD SERVICES INC
Durham, North Carolina, United States - Full Time
Skills Needed
Servicedesk Incident Management, Tier 2/3 Troubleshooting, Hardware Support, Software Support, Operating Systems, Network Connectivity, Collaboration Tools, End User Technologies, Employee Onboarding, Device Lifecycle Management, Servicenow, Active Directory, Azure Ad, Intune Endpoint Management, Vip Support, Compliance Adherence
Specialization
Candidates must have 3-4 years of experience troubleshooting and configuring computer hardware, software, and operating systems, coupled with strong customer service and communication skills. Proficiency in Windows OS is required, with preferences for mobile device support experience, Mac/Linux OS knowledge, and ITIL foundation certification.
Experience Required
Minimum 2 year(s)
Intern - Card Services at Gulf Coast Bank & Trust
Metairie, Louisiana, United States - Full Time
Skills Needed
Computer Skills, Customer Service, Attention To Detail, Analytical Skills, Problem Solving, Critical Thinking, Communication, Teamwork, Troubleshooting, Policy Knowledge, Procedure Knowledge, Regulation Knowledge
Specialization
Candidates must be pursuing a Bachelor's or Master's degree, preferably in Business, and maintain a minimum cumulative GPA of 3.0. Essential qualities include being a highly motivated self-starter with strong analytical, problem-solving, critical thinking, communication, and teamwork skills.
Guest Services Manager at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
, , France - Full Time
Skills Needed
Hospitality Management, Customer Service, Team Leadership, Conflict Resolution, Staff Training, Budget Management, Payroll Administration, Communication Skills, Problem Solving, Performance Management, Emergency Response, Front Desk Operations, Coaching, Mentoring, Interpersonal Skills
Specialization
Candidates must have a high school diploma with 2 years of relevant experience or a 2-year degree in a hospitality-related field. The role requires strong leadership, communication, and problem-solving skills to manage staff and maintain property standards.
Experience Required
Minimum 2 year(s)
Client Services Intern at Relevate Health
Cincinnati, Ohio, United States - Full Time
Skills Needed
Communication, Client Leadership, Project Management, Time Management, Organization, Attention To Detail, Interpersonal Skills, Teamwork, Follow Through, Learning Agility, Technical Communication, Note Taking, Stakeholder Communication
Specialization
Candidates must be currently enrolled undergraduate students, preferably rising sophomores, juniors, or seniors, and must be available for the full 8-week paid program duration. Essential qualities include strong communication skills, a willingness to learn, and the ability to thrive in a fast-paced, collaborative environment.
Guest Services Manager at Daniel Stowe Conservancy
Belmont, North Carolina, United States - Full Time
Skills Needed
Customer Service, Team Management, Staff Scheduling, Cash Handling, Crm Software, Membership Sales, Communication, Problem Solving, Attention To Detail, Leadership, Performance Assessment, Event Coordination, Suggestive Selling, Database Management, Operations Management
Specialization
Candidates must have at least a high school diploma and a minimum of 3 years of experience in customer service or sales. The position requires the ability to work a Wednesday through Sunday schedule, including evenings, weekends, and holidays.
Experience Required
Minimum 2 year(s)
Field Services Support at Global Office Supply FZE LLC
Seville, Andalusia, Spain - Full Time
Skills Needed
Network Administration, User Support, Microcomputer Support, Itil, Microsoft 365, Teams Administration
Specialization
Candidates must have a higher vocational training degree in network computer administration or equivalent. Additionally, 2 years of experience in user support in microcomputer environments is required, along with valuable certifications in ITIL and Microsoft 365.
Experience Required
Minimum 2 year(s)
Field Services Support at Global Office Supply FZE LLC
Seville, Andalusia, Spain - Full Time
Skills Needed
Itil Foundation V3, Ms 900, Microsoft 365 Certified Fundamentals, Ms 700, Microsoft 365 Certified: Teams Administrator Associate, Ms 102, Microsoft 365 Certified: Administrator Expert, Microcomputer Support, User Support
Specialization
The essential requirement is a Higher Level Vocational Training Cycle in Network Computer Administration or an equivalent qualification. Candidates must also possess 2 years of experience in user support within the microcomputer field.
Experience Required
Minimum 2 year(s)
Field Services Support at Global Office Supply FZE LLC
Seville, Andalusia, Spain - Full Time
Skills Needed
Itil, Microsoft 365, Teams Administration, User Support, Microinformatics
Specialization
Candidates must have a higher vocational training degree in network computer administration or equivalent. Additionally, 2 years of experience in user support in microinformatics is required, along with valuable certifications in ITIL and Microsoft 365.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Suntex Marina Investors, LLC
Sperry, Oklahoma, United States - Full Time
Skills Needed
Team Leadership, Sales Promotion, Rental Management, Cash Management, Inventory Management, Customer Service, Training Facilitation, Interpersonal Skills, Communication Skills, Organization, Detail Orientation, Margin Management
Specialization
A Bachelor’s Degree is preferred, accompanied by excellent interpersonal and outstanding communication skills, along with being very organized and detail-oriented. Candidates must be able to perform physical tasks like lifting up to thirty pounds, be willing to swim or wear a flotation device in emergencies, and work flexible hours including weekends and holidays.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Suntex Marina Investors, LLC
Sperry, Oklahoma, United States - Full Time
Skills Needed
Team Leadership, Sales Promotion, Rental Management, Cash Management, Inventory Management, Customer Service, Training Facilitation, Interpersonal Skills, Communication Skills, Organization, Detail Orientation
Specialization
A Bachelor’s Degree is preferred, accompanied by excellent interpersonal and outstanding communication skills, requiring the candidate to be very organized and detail-oriented. Physical requirements include the ability to lift up to thirty pounds and potentially swim or wear a flotation device in emergencies.
Experience Required
Minimum 2 year(s)
Event Services Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Bangkok, , Thailand - Full Time
Skills Needed
Event Set Up, Team Leadership, Service Quality, Financial Monitoring, Inventory Management, Equipment Maintenance, Room Inspection, Sanitation Standards, Liaison, Space Maximization, Customer Service, Problem Solving, Staff Training, Scheduling, Emergency Procedures, Shift Leadership
Specialization
Candidates must possess a high school diploma or GED along with three years of experience in event management, food and beverage, or a related professional field. Key duties include ensuring operational standards are met, managing departmental assets, providing exceptional customer service, and conducting essential human resources activities like scheduling and training.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Little Palm Island Resort & Spa, a Noble House Resort
Summerland Key, Florida, United States - Full Time
Skills Needed
Guest Experience, Team Leadership, Operations Oversight, Concierge, Front Desk, Dockmaster, Dockhand, Beach Attendant, Luxury Resort Experience, Mentoring, Training, Hospitality
Specialization
Success requires being the driving force behind the guest experience, utilizing a welcoming personality combined with experience leading a team at a luxury resort. The candidate must be able to mentor and train the Guest Services team to deliver exceptional service levels and possess the drive to exceed expectations at this iconic location.
Experience Required
Minimum 5 year(s)
Event Services Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Bangkok, , Thailand - Full Time
Skills Needed
Team Leadership, Event Setup, Service Quality, Financial Control, Inventory Management, Equipment Maintenance, Room Inspection, Sanitation Standards, Liaison, Customer Service, Problem Solving, Staff Training, Scheduling, Emergency Procedures, Shift Leadership, Asset Protection
Specialization
Candidates must possess a high school diploma or GED along with three years of experience in event management, food and beverage, or a related professional field. Key duties include ensuring operational standards are met, managing departmental assets and inventories, and providing exceptional customer service.
Experience Required
Minimum 2 year(s)
Guest Services Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Leadership, Financial Acumen, Integrity, Team Building, Supervision, Conflict Resolution, Budgeting, Customer Service, Coaching, Mentoring, Training, Problem Solving, Policy Implementation, Payroll Administration
Specialization
Candidates need either a high school diploma or GED with 2 years of experience in guest services or front desk, or a 2-year degree in Hotel Management, Hospitality, or Business Administration with no required work experience. Key requirements include strong leadership, conflict resolution skills, and the ability to manage day-to-day operations while upholding service standards.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Sole Miami, a Noble House Resort
North Miami Beach, Florida, United States - Full Time
Skills Needed
Guest Registration, Checkout Procedures, Guest Service, Telephone Service, Brand Standards, Guest Satisfaction Surveys, Expense Management, Labor Management, Scheduling, Interviewing, Hiring, Training, Problem Resolution, Performance Appraisals, Customer Satisfaction, Standard Operating Procedures
Specialization
Candidates must have a minimum of two years of Front Desk experience, preferably in a leadership capacity, and possess a High School Diploma or equivalent, with a Bachelor's degree being preferred.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Harmons
Orem, Utah, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Training, Scheduling, Inventory Management, Refund Processing, Postal Services, Communication Skills, Organization, Problem Solving, Policy Interpretation, Team Leadership, Record Keeping, Time Management, Conflict Resolution, Data Entry
Specialization
Candidates should possess basic math and 10-key skills, along with excellent organizational and communication abilities to interact effectively with customers and staff. A high school diploma or GED is preferred, and the ability to work weekends, evenings, and holidays is required.
Guest Services Officer at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Singapore, , Singapore - Full Time
Skills Needed
Guest Check In, Guest Check Out, Guest Services, Service Delivery, Operational Needs Processing, Guest Request Addressing, Report Completion, Local Area Highlighting, Confidentiality Maintenance, Quality Standards Upholding, Professional Communication, Physical Stamina
Specialization
Candidates must be committed to upholding critical success factors such as maintaining a safe workplace, following company policies, ensuring confidentiality, protecting assets, and upholding quality standards with professional appearance and communication. No prior related work experience or supervisory experience is required for this position.
Patient Services Clerk at St Vincents Health Australia Group Support Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Clerical Support, Patient Management, Medical Records Handling, Customer Service, Administrative Assistance, Mbs Billing, Public Billing, Appointment Scheduling, Data Entry, Telehealth Management, Communication, Interpersonal Skills
Specialization
Candidates should have experience in a hospital setting and knowledge of public and MBS billing. Proficiency with Patient Administration Systems and Mosaiq is highly desired.
Care Services Employee at St Vincents Health Network Sydney Public Hospital
Sydney, New South Wales, Australia - Full Time
Skills Needed
Compassion, Caring, Person Centred Care, Individualised Needs Sensitivity, Communication Skills, Customer Service, Record Maintenance, Care Plan Adherence, Aged Care Understanding, Criminal History Check Compliance, Ndis Worker Screening Check Compliance
Specialization
Essential requirements include holding a Certificate III in Individual Support/Aged Care or similar qualification, along with availability to work various shifts (AM, PM, night shifts) throughout the week. Experience in residential aged care and proficiency with software like AutumnCare are highly regarded.
Patient Services Clerk at St Vincents Health Network Sydney Public Hospital
Melbourne, Victoria, Australia - Full Time
Skills Needed
Administrative Support, Reception Support, Customer Service, Telephone Enquiries, Referral Management, Medicare Billing, Case Coordination Liaison, Administrative Assistance, Protocol Adherence, Professional Relationships, Mail Handling, Problem Solving, Communication Skills, Teamwork, Independent Work
Specialization
Candidates must possess a minimum of Year 12 VCE/HSC or equivalent, demonstrate awareness of Specialist Clinics Access Policy requirements, and show a commitment to patient-centered care with strong customer service focus.
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