KNOWLEDGE AND SKILLS:

Knowledge of the technical environment (i.e. products used by Application Maintenance) namely:

• IBM Mainframe / MVS / CICS / JCL

OVERALL PURPOSE OF JOB:

• To design, program and test programs (new or modifications to existing applications within the BAS Architecture)
• To provide production support for a specific application or group of applications
• To ensure data integrity and fix data integrity through data fixes, On-line account headers and account header batch runs.

MAIN RESPONSIBILITIES/TASKS:

• Providing production support for a specific application or group of applications. Activities include code problem analysis, fixing, testing and releasing to the production environment according to SLA’s
• Ensuring that all change control documentation is completed and signed off prior to releasing the code to the production environment.
• Analyzing, coding and testing simple to moderate modules (both new and changes to existing programs) from design specifications.
• Ensuring the finished product meets the design objectives and any other appropriate criteria associated with the original request.
• Ensuring that a minimal number of SIRS are logged against the task in the testing environments.
• Ensuring that there are no comebacks once the code has been released into the production environment.
• Investigating and resolving comebacks.
• Producing complete and accurate documentation for work based on current documentation standards.
• Supporting the testing team when the new / changed code is being tested.
• Identify and resolve data integrity issues. This includes fixing the data correctly the first time.
• Completing data fix documentation and ensuring that when the documentation is signed off the data has been corrected according to the data fix documentation.
• Ensuring a good understanding of the task / datafix at hand.
• Ensuring correctness of own work prior to reporting on completion to the supervisor.
• Displaying a moderate proficiency level of the programming languages and tools used in their area (C# and/or COBOL, and SQL OR .Net/ Java /Phython / CSharp and is willing to also obtain skill in COBOL and FCP [Foundation for Cooperative Processing]).
• Assisting with the data preparation for implementation of new departments.
• Understands overall team workload and focus ensuring assistance is provided to fellow team members where possible.
• Conduct project and issue management (status reporting, ETC/budget reporting) for assigned scope of work.
• Informal daily feedback on status of tasks assigned to the individual.
• Working effectively as part of a team and seeks to support the team’s goals.
• Broadening own technical, functional and industry skill base (Microsoft office).
• Provide a quality service to the client.
• Understand client’s business needs.
• Prioritise own workload.
• Basic working knowledge of one medium / large sized functional area (alternately basic working knowledge of multiple small functional areas).
• Reporting weekly turnarounds to supervisor by 8:30 on Monday mornings.

OTHER FEATURES OF THE JOB (e.g., location, travelling, shift hours, etc.):

• Open plan office
• Overtime when required
• Standby for batch runs when required