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Service Improvement Officer at City and County Healthcare Group Ltd
St Albans, England, United Kingdom - Full Time
Skills Needed
Service Improvement, Compliance, Communication Skills, Audits, Implementing Improvement Plans, Training, Support, Detail Orientation, Proactivity
Specialization
The ideal candidate should possess experience in service improvement and compliance, coupled with excellent communication skills, to drive positive change within the organization. This role requires a proactive individual who can maintain high service standards and regulatory compliance in a fast-paced setting.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Chester, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Support Independence, Companionship, Medication Assistance, Mobility Support, Mealtime Assistance, Personal Care, Dignity, Respect
Specialization
No prior experience is necessary as full training and support are provided; the most important qualities sought are being naturally caring, compassionate, reliable, and committed. Applicants must be eager to learn to fulfill the life-changing impact of the role.
Care Assistant at City and County Healthcare Group Ltd
Preston, England, United Kingdom - Full Time
Skills Needed
Complex Care, Tracheotomy, Ventilation, Seizure Management, Stoma Care, Spinal Cord Injury Support, Muscular Dystrophy Support, Acquired Brain Injury Support, Compassion, Resilience, Teamwork, Client Support, Social Event Support, University Support
Specialization
No prior social care experience is required for this role; the employer prioritizes compassion and the willingness to learn new skills. Applicants must also demonstrate resilience and the ability to work effectively as part of a close-knit team.
Care Assistant at City and County Healthcare Group Ltd
Lingfield, England, United Kingdom - Full Time
Skills Needed
Complex Care, Moving And Handling, Tracheostomy Care, Gastrostomy Care, Ventilation Care, Daily Living Support, Engaging In Play, Activities Support
Specialization
Experience in a complex care setting is essential, including moving and handling and caring for a ventilated child. A full UK driving license and access to a vehicle are also required.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Middlesbrough, England, United Kingdom - Full Time
Skills Needed
Compassion, Caring, Seizure Management, Community Access, Person Centred Care
Specialization
The ideal candidate should be compassionate and caring, with previous experience in seizure management being an advantage. Full training will be provided, making this role suitable for those with little to no experience.
Care Assistant at City and County Healthcare Group Ltd
Newry, Northern Ireland, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn
Specialization
No specific experience is required for this role, making it suitable for those starting their careers in care. The ideal candidate should be naturally caring, reliable, and eager to learn with full training provided.
Care Assistant at City and County Healthcare Group Ltd
, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Medication Assistance, Mobility Support, Mealtime Support, Personal Care, Social Engagement
Specialization
No specific experience is required, making this role suitable for those starting their career in care. The ideal candidate should be naturally caring, reliable, and eager to learn.
Care Assistant at City and County Healthcare Group Ltd
Droylsden, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Support Independence, Companionship, Medication Assistance, Mobility Assistance, Mealtime Assistance, Personal Care, Dignity, Respect
Specialization
No prior experience is necessary as full training and support are provided; the most important qualities are being naturally caring, compassionate, reliable, and committed. Candidates must also be eager to learn to fulfill the role effectively.
Care Assistant at City and County Healthcare Group Ltd
Pontyclun, Wales, United Kingdom - Full Time
Skills Needed
Complex Care, Tracheotomy, Ventilation, Seizure Management, Stoma Care, Spinal Cord Injury Support, Muscular Dystrophy Support, Acquired Brain Injury Support, Compassion, Resilience, Clinical Support
Specialization
No prior care experience is required for this role, as full nurse-led training is provided. Applicants must possess significant care, compassion, and resilience to succeed in this challenging environment.
Care Assistant at City and County Healthcare Group Ltd
Hartlepool, England, United Kingdom - Full Time
Skills Needed
Care, Compassion, Resilience, Safety, Toileting Support, Dietary Assistance, Fluid Intake Monitoring, Pain Management, Dressing Monitoring
Specialization
No previous care experience is required for this position; the employer is seeking candidates who possess significant care, compassion, and resilience. A key requirement for this role is access to a vehicle due to the specific location of the position.
Live-In Locality Manager at City and County Healthcare Group Ltd
High Wycombe, England, United Kingdom - Full Time
Skills Needed
Leadership, People Management, Care Delivery, Customer Relationship Management, Recruitment, Coaching, Service Growth, Kpi Management, Compliance, Safeguarding, Performance Management, Employee Relations, Commercial Awareness, Communication, Organization, Relationship Building
Specialization
Candidates must possess proven management experience within health or social care, coupled with strong leadership and people-management skills. Essential requirements include commercial awareness, the ability to manage performance against KPIs, excellent organizational skills, and the confidence to manage compliance and safeguarding.
Experience Required
Minimum 5 year(s)
Care Assistant at City and County Healthcare Group Ltd
Denton, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Support, Companionship, Medication Assistance, Mobility Assistance, Mealtime Assistance, Personal Care
Specialization
No prior experience is necessary as full training and support are provided; the most important attributes are being naturally caring, compassionate, reliable, and committed. Candidates should also be eager to learn new skills to perform the required support duties effectively.
Care Assistant at City and County Healthcare Group Ltd
Basildon, England, United Kingdom - Full Time
Skills Needed
Compassion, Reliability, Willingness To Learn, Communication, Teamwork, Personal Care, Medication Support, Meal Preparation, Companionship, Care Planning
Specialization
Candidates do not need prior care experience but must possess genuine compassion and reliability, along with a willingness to learn new skills and possess good communication and teamwork abilities. Applicants must also have the right to work in the UK, and access to a vehicle is required due to the geographical nature of the role.
Classroom Assistant (Special Educational Needs) at Education Authority Northern Ireland
Derry/Londonderry, Northern Ireland, United Kingdom - Full Time
Skills Needed
Special Educational Needs Support, Curriculum Access, Personal Care, Behaviour Management, Learning Environment Management, Instruction Clarification, Pupil Motivation, Independence Promotion, Resource Preparation, Supervision, Risk Assessment, Medical Support, Record Keeping, Communication Skills, Teamwork, Confidentiality
Specialization
Essential requirements include either a minimum Level 2 qualification plus 6 weeks of relevant experience, or 12 months of experience in a formal learning environment, alongside working knowledge of health and safety and child safeguarding principles. Candidates must also demonstrate skills in planning, teamwork, and positive communication.
Catering Assistant - 2 posts at Education Authority Northern Ireland
Keady, Northern Ireland, United Kingdom - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Interpersonal Skills, Organizational Skills, Planning Skills, Hygiene Standards, Communication Skills, Time Management, Record Keeping
Specialization
Candidates must demonstrate a willingness to undertake job-related training and possess effective communication and organizational skills. Previous experience in a customer service or catering role is considered a desirable criterion.
Cook at Education Authority Northern Ireland
Newtownabbey, Northern Ireland, United Kingdom - Full Time
Skills Needed
Skilled Cooking, Menu Preparation, Portion Control, Special Dietary Meals, Function Catering, Record Keeping, Hygiene Control, Health And Safety, Staff Supervision, Operational Control, Stock Taking, Cash Handling, Team Working, Interpersonal Skills, Organizational Skills, Planning Skills
Specialization
Essential requirements include holding an NVQ Level 2 in food preparation and cooking or City & Guilds 706-1 & 706-2 (or equivalent), or possessing two years of relevant food preparation and cooking experience. Candidates must also demonstrate knowledge of HACCP and a willingness to undertake job-related training.
Experience Required
Minimum 2 year(s)
Catering Assistant at Education Authority Northern Ireland
Derry/Londonderry, Northern Ireland, United Kingdom - Full Time
Skills Needed
Food Preparation, Customer Service, Team Working, Communication Skills, Organizational Skills, Planning Skills, Hygiene Standards, Time Management, Interpersonal Skills
Specialization
Candidates must demonstrate a willingness to undertake job-related training and possess effective communication and organizational skills. Previous experience in a customer service or catering role is considered a desirable criterion.
Catering Assistant at Education Authority Northern Ireland
Armagh, Northern Ireland, United Kingdom - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Hygiene Standards, Communication Skills, Interpersonal Skills, Organizational Skills, Planning Skills, Time Management, Cleaning, Temperature Recording, Equipment Maintenance
Specialization
Candidates must demonstrate a willingness to undertake job-related training and possess effective communication and organizational skills. Previous experience in a customer service or catering role is considered a desirable qualification.
Care Assistant at City and County Healthcare Group Ltd
Chorley, England, United Kingdom - Full Time
Skills Needed
Companionship, Medication Assistance, Mobility Support, Mealtime Assistance, Personal Care, Dignity, Respect, Reliability, Commitment, Eagerness To Learn, Driving
Specialization
No prior experience is necessary as full training and support are provided; however, applicants must be naturally caring, compassionate, reliable, and eager to learn. A full UK driving license and access to one's own vehicle are mandatory requirements for this role.
Care Assistant at City and County Healthcare Group Ltd
Burscough, England, United Kingdom - Full Time
Skills Needed
Caregiving, Medication Administration, Mobility Assistance, Mealtime Assistance, Companionship, Personal Care, Communication, Reliability, Compassion
Specialization
No prior experience is required as full training and support are provided. You must be naturally caring, reliable, and hold a full UK driving licence with access to your own vehicle.
Service Improvement Officer at City and County Healthcare Group Ltd
St Albans, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

35000.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Improvement, Compliance, Communication Skills, Audits, Implementing Improvement Plans, Training, Support, Detail Orientation, Proactivity

Industry

Hospitals and Health Care

Description
Company Description We’re creating brighter days with fresh challenges and exciting opportunities. As a Service Improvement Officer at CCH Group, no two days will be the same. This is a rewarding role where you’ll make a genuine difference to people’s lives, supporting our operational teams while continuing to develop your own career. Rooted in our core values of Community, Courage, and Heart, you’ll play a key role in driving positive change—working collaboratively to strengthen services, confidently embracing new challenges, and delivering with passion and care. Salary: £32,500 – £35,000 Location: Covering Hertfordshire Working Pattern: Remote, with some travel to branches across the region Job Description We are seeking a proactive Service Improvement Officer to join our team. You will collaborate closely with internal stakeholders supporting the quality improvements within the operational teams. Your key responsibilities include ensuring compliance with statutory requirements, implementing improvement plans to enhance service delivery, providing training and support to branch teams. If you have experience in service improvement and compliance, along with excellent communication skills, apply now to make a meaningful impact in our organisation. Qualifications Previous experience in conducting audits, implementing improvement plans, providing training and support would be advantageous. This role requires a proactive individual with a keen eye for detail and the ability to thrive in a fast-paced environment while ensuring the highest standards of service delivery and regulatory compliance. Additional Information What you’ll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 22 Days Holiday (increasing to 25 days after 3 years’ service) plus bank holidays Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay* Death in Service Payment* Occupational Sick Pay *Subject to terms and conditions and qualifying period We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey. CCH Group is an Equal Opportunities Employer. Region: ATS-Operations
Responsibilities
The Service Improvement Officer will collaborate with internal stakeholders to enhance quality within operational teams, focusing on ensuring compliance with statutory requirements and implementing plans to improve service delivery. Key duties also involve providing necessary training and support to branch teams.
Service Improvement Officer at City and County Healthcare Group Ltd
St Albans, England, United Kingdom - Full Time
Skills Needed
Service Improvement, Compliance, Communication Skills, Audits, Implementing Improvement Plans, Training, Support, Detail Orientation, Proactivity
Specialization
The ideal candidate should possess experience in service improvement and compliance, coupled with excellent communication skills, to drive positive change within the organization. This role requires a proactive individual who can maintain high service standards and regulatory compliance in a fast-paced setting.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Chester, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Support Independence, Companionship, Medication Assistance, Mobility Support, Mealtime Assistance, Personal Care, Dignity, Respect
Specialization
No prior experience is necessary as full training and support are provided; the most important qualities sought are being naturally caring, compassionate, reliable, and committed. Applicants must be eager to learn to fulfill the life-changing impact of the role.
Care Assistant at City and County Healthcare Group Ltd
Preston, England, United Kingdom - Full Time
Skills Needed
Complex Care, Tracheotomy, Ventilation, Seizure Management, Stoma Care, Spinal Cord Injury Support, Muscular Dystrophy Support, Acquired Brain Injury Support, Compassion, Resilience, Teamwork, Client Support, Social Event Support, University Support
Specialization
No prior social care experience is required for this role; the employer prioritizes compassion and the willingness to learn new skills. Applicants must also demonstrate resilience and the ability to work effectively as part of a close-knit team.
Care Assistant at City and County Healthcare Group Ltd
Lingfield, England, United Kingdom - Full Time
Skills Needed
Complex Care, Moving And Handling, Tracheostomy Care, Gastrostomy Care, Ventilation Care, Daily Living Support, Engaging In Play, Activities Support
Specialization
Experience in a complex care setting is essential, including moving and handling and caring for a ventilated child. A full UK driving license and access to a vehicle are also required.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Middlesbrough, England, United Kingdom - Full Time
Skills Needed
Compassion, Caring, Seizure Management, Community Access, Person Centred Care
Specialization
The ideal candidate should be compassionate and caring, with previous experience in seizure management being an advantage. Full training will be provided, making this role suitable for those with little to no experience.
Care Assistant at City and County Healthcare Group Ltd
Newry, Northern Ireland, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn
Specialization
No specific experience is required for this role, making it suitable for those starting their careers in care. The ideal candidate should be naturally caring, reliable, and eager to learn with full training provided.
Care Assistant at City and County Healthcare Group Ltd
, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Medication Assistance, Mobility Support, Mealtime Support, Personal Care, Social Engagement
Specialization
No specific experience is required, making this role suitable for those starting their career in care. The ideal candidate should be naturally caring, reliable, and eager to learn.
Care Assistant at City and County Healthcare Group Ltd
Droylsden, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Support Independence, Companionship, Medication Assistance, Mobility Assistance, Mealtime Assistance, Personal Care, Dignity, Respect
Specialization
No prior experience is necessary as full training and support are provided; the most important qualities are being naturally caring, compassionate, reliable, and committed. Candidates must also be eager to learn to fulfill the role effectively.
Care Assistant at City and County Healthcare Group Ltd
Pontyclun, Wales, United Kingdom - Full Time
Skills Needed
Complex Care, Tracheotomy, Ventilation, Seizure Management, Stoma Care, Spinal Cord Injury Support, Muscular Dystrophy Support, Acquired Brain Injury Support, Compassion, Resilience, Clinical Support
Specialization
No prior care experience is required for this role, as full nurse-led training is provided. Applicants must possess significant care, compassion, and resilience to succeed in this challenging environment.
Care Assistant at City and County Healthcare Group Ltd
Hartlepool, England, United Kingdom - Full Time
Skills Needed
Care, Compassion, Resilience, Safety, Toileting Support, Dietary Assistance, Fluid Intake Monitoring, Pain Management, Dressing Monitoring
Specialization
No previous care experience is required for this position; the employer is seeking candidates who possess significant care, compassion, and resilience. A key requirement for this role is access to a vehicle due to the specific location of the position.
Live-In Locality Manager at City and County Healthcare Group Ltd
High Wycombe, England, United Kingdom - Full Time
Skills Needed
Leadership, People Management, Care Delivery, Customer Relationship Management, Recruitment, Coaching, Service Growth, Kpi Management, Compliance, Safeguarding, Performance Management, Employee Relations, Commercial Awareness, Communication, Organization, Relationship Building
Specialization
Candidates must possess proven management experience within health or social care, coupled with strong leadership and people-management skills. Essential requirements include commercial awareness, the ability to manage performance against KPIs, excellent organizational skills, and the confidence to manage compliance and safeguarding.
Experience Required
Minimum 5 year(s)
Care Assistant at City and County Healthcare Group Ltd
Denton, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Support, Companionship, Medication Assistance, Mobility Assistance, Mealtime Assistance, Personal Care
Specialization
No prior experience is necessary as full training and support are provided; the most important attributes are being naturally caring, compassionate, reliable, and committed. Candidates should also be eager to learn new skills to perform the required support duties effectively.
Care Assistant at City and County Healthcare Group Ltd
Basildon, England, United Kingdom - Full Time
Skills Needed
Compassion, Reliability, Willingness To Learn, Communication, Teamwork, Personal Care, Medication Support, Meal Preparation, Companionship, Care Planning
Specialization
Candidates do not need prior care experience but must possess genuine compassion and reliability, along with a willingness to learn new skills and possess good communication and teamwork abilities. Applicants must also have the right to work in the UK, and access to a vehicle is required due to the geographical nature of the role.
Classroom Assistant (Special Educational Needs) at Education Authority Northern Ireland
Derry/Londonderry, Northern Ireland, United Kingdom - Full Time
Skills Needed
Special Educational Needs Support, Curriculum Access, Personal Care, Behaviour Management, Learning Environment Management, Instruction Clarification, Pupil Motivation, Independence Promotion, Resource Preparation, Supervision, Risk Assessment, Medical Support, Record Keeping, Communication Skills, Teamwork, Confidentiality
Specialization
Essential requirements include either a minimum Level 2 qualification plus 6 weeks of relevant experience, or 12 months of experience in a formal learning environment, alongside working knowledge of health and safety and child safeguarding principles. Candidates must also demonstrate skills in planning, teamwork, and positive communication.
Catering Assistant - 2 posts at Education Authority Northern Ireland
Keady, Northern Ireland, United Kingdom - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Interpersonal Skills, Organizational Skills, Planning Skills, Hygiene Standards, Communication Skills, Time Management, Record Keeping
Specialization
Candidates must demonstrate a willingness to undertake job-related training and possess effective communication and organizational skills. Previous experience in a customer service or catering role is considered a desirable criterion.
Cook at Education Authority Northern Ireland
Newtownabbey, Northern Ireland, United Kingdom - Full Time
Skills Needed
Skilled Cooking, Menu Preparation, Portion Control, Special Dietary Meals, Function Catering, Record Keeping, Hygiene Control, Health And Safety, Staff Supervision, Operational Control, Stock Taking, Cash Handling, Team Working, Interpersonal Skills, Organizational Skills, Planning Skills
Specialization
Essential requirements include holding an NVQ Level 2 in food preparation and cooking or City & Guilds 706-1 & 706-2 (or equivalent), or possessing two years of relevant food preparation and cooking experience. Candidates must also demonstrate knowledge of HACCP and a willingness to undertake job-related training.
Experience Required
Minimum 2 year(s)
Catering Assistant at Education Authority Northern Ireland
Derry/Londonderry, Northern Ireland, United Kingdom - Full Time
Skills Needed
Food Preparation, Customer Service, Team Working, Communication Skills, Organizational Skills, Planning Skills, Hygiene Standards, Time Management, Interpersonal Skills
Specialization
Candidates must demonstrate a willingness to undertake job-related training and possess effective communication and organizational skills. Previous experience in a customer service or catering role is considered a desirable criterion.
Catering Assistant at Education Authority Northern Ireland
Armagh, Northern Ireland, United Kingdom - Full Time
Skills Needed
Food Preparation, Customer Service, Teamwork, Hygiene Standards, Communication Skills, Interpersonal Skills, Organizational Skills, Planning Skills, Time Management, Cleaning, Temperature Recording, Equipment Maintenance
Specialization
Candidates must demonstrate a willingness to undertake job-related training and possess effective communication and organizational skills. Previous experience in a customer service or catering role is considered a desirable qualification.
Care Assistant at City and County Healthcare Group Ltd
Chorley, England, United Kingdom - Full Time
Skills Needed
Companionship, Medication Assistance, Mobility Support, Mealtime Assistance, Personal Care, Dignity, Respect, Reliability, Commitment, Eagerness To Learn, Driving
Specialization
No prior experience is necessary as full training and support are provided; however, applicants must be naturally caring, compassionate, reliable, and eager to learn. A full UK driving license and access to one's own vehicle are mandatory requirements for this role.
Care Assistant at City and County Healthcare Group Ltd
Burscough, England, United Kingdom - Full Time
Skills Needed
Caregiving, Medication Administration, Mobility Assistance, Mealtime Assistance, Companionship, Personal Care, Communication, Reliability, Compassion
Specialization
No prior experience is required as full training and support are provided. You must be naturally caring, reliable, and hold a full UK driving licence with access to your own vehicle.
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