Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.
Sustainability has been part of the Mulberry ethos since the brand’s inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
The Role:
Support the smooth running of the Rookery (Mulberry’s office in Chilcompton), managing a variety of administrative tasks, ensuring that day to day operations are efficient and effective.

Duties & Responsibilities:

• Based at The Rookery you will provide general administrative duties including answering calls, and meeting and greeting visitors at all levels of seniority.
• Manage all incoming and outgoing post ensuring this is distributed in a timely manner.
• Have a good knowledge of the businesses strategy and contacts to deal efficiently with or refer enquiries (both external and internal) in a discreet and highly professional manner.
• Be the travel coordinator lead for the business, partnering with Finance and external providers to drive continuous process and financial improvements.
• Plan and manage business travel and accommodation arrangements for wider Somerset team when required.
• Support office events, communications, and internal engagement activities, such as any Rookery Tours, Shoots etc, liaising with the relevant project owners.
• Participate in projects including preparation and compilation of presentations if required.
• Arrange meetings as requested including meeting room bookings and room set up, organising any refreshments, lunches as required, liaising with the Property Manager and Canteen.
• Provide holiday cover for the EA to Executive Committee.
• Monitor and order office supplies to ensure availability.
• Support with any relevant ad hoc requests.

Culture:

• Understand and demonstrate the Mulberry employee values and behaviours: honesty, dynamism, and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability:

• As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future.
• Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

Skills and Experience Required:

• Ability to communicate (verbally and in writing) with people at all levels maintaining the strictest confidentiality and security of conversations, documentation and files at all times.
• Experienced Microsoft Office user (Outlook, Excel, PowerPoint).
• Highly developed organisational skills, attention to detail and ability to multitask.
• Ability to use initiative and remain calm under pressure.
• Ability to prioritise and meet deadlines.
• Ability to offer discretion and confidentiality at all times is essential.
• Self-motivated, proactive and highly flexible.

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com

• Based at The Rookery you will provide general administrative duties including answering calls, and meeting and greeting visitors at all levels of seniority.
• Manage all incoming and outgoing post ensuring this is distributed in a timely manner.
• Have a good knowledge of the businesses strategy and contacts to deal efficiently with or refer enquiries (both external and internal) in a discreet and highly professional manner.
• Be the travel coordinator lead for the business, partnering with Finance and external providers to drive continuous process and financial improvements.
• Plan and manage business travel and accommodation arrangements for wider Somerset team when required.
• Support office events, communications, and internal engagement activities, such as any Rookery Tours, Shoots etc, liaising with the relevant project owners.
• Participate in projects including preparation and compilation of presentations if required.
• Arrange meetings as requested including meeting room bookings and room set up, organising any refreshments, lunches as required, liaising with the Property Manager and Canteen.
• Provide holiday cover for the EA to Executive Committee.
• Monitor and order office supplies to ensure availability.
• Support with any relevant ad hoc requests