Role Purpose
The Junior Partner role in our Client Leadership Team is for those who are starting out in their career or have less than 2-3 years experience. They are developing their understanding of client leadership within an agency and most critically have the determination and desire to learn quickly and accelerate their career in the industry.
Within the Client Leadership Team every client account has three distinct roles associated to it:
- Activation - Account operations lead. Responsible for the successful and accurate management of tasks on accounts, managing deadlines and all stakeholders associated with them.
- Strategy, Integration & Performance (SIP) - Account strategy lead. Responsible for top down strategic comms, planning and leadership. Ensures integrated media powered by creative and data.
- Principal - Account commercial lead. Responsible for the leadership of accounts commercially, senior client relationships and escalations.
In our team structure, the seniority of the personnel assigned to each account is determined by our client tiering system, which identifies our most important clients.
Role Responsibilities
The role on accounts is as follows:
- Tasks - You will be responsible for the operational management of accounts, ensuring tasks are recorded and deadlines managed through ClickUp, our project management system. Your role is essential in maintaining up-to-date systems, providing clarity on tasks, deadlines, and delivery dates for clients and internal teams.
- Stakeholder Management - You will handle ongoing stakeholder liaison and daily task management. Given the high volume of work, excellent communication with clients and internal teams is essential.
- Reporting Accuracy & uptime - A critical part of your role is to ensure accurate reporting of our activities across media, creative, and data for our clients. Timeliness and quality of this reporting are essential.
- Authorisation - Each month, you will produce accurate schedules and statements of work for our media, creative, and data services. These documents must be delivered promptly to clients for authorisation.
- Safeguards - On a day to day basis it is important we have safeguards in place to ensure daily spend is monitored and teams are made aware of any challenges in our delivery.
Role Details
Reports to: Associate Partner
Responsible for: N/A
Location: Manchester & Hybrid
Hours / Days: 5 days per week
Skills & Experience Required:
- Articulate in Communication - Highly motivated, confident, and able to communicate clearly and effectively in all forums including presentations, calls and meetings.
- Genuine Desire to Progress - Demonstrates a strong drive to excel both personally and professionally.
- Attention to Detail - Conscientious and accurate in managing workflows and deadlines, ensuring high-quality work.
- Open to Learning - Willing to engage in ongoing training to improve skills and performance over time.
- Excellent Interpersonal Skills - Able to build trust with team members and clients, showing potential for leadership.
- Positive and Motivated - Maintains a positive outlook on work and life, fostering a dynamic and motivated team environment.
- 0-3 Years of Client Leadership Experience - Relevant experience in client leadership, especially in digital marketing.
Desirable qualifications:
- 2.1 Hons or above University degree in a relevant discipline
- A demonstrable interest in Digital Marketing either through work placements or recent career experience.
- Being an entry level role, there are no specific industry qualifications required other than those above
Expectations for all Open Partners Employees:
- Follow our Employee Handbook
- Live by our values
- Smarter - Aim high, train hard, embrace next
- Faster - Learn fast, adapt fast, act fast
- Better - Think, say and do what’s best
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