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Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Yuma, Arizona, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Lawrence, Kansas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Norman, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Payment Processing
Specialization
Candidates must be at least 18 years old with a high school diploma or GED and possess a Child and Infant CPR Certification. Previous experience in customer service, hospitality, or retail is preferred.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
St. George, Louisiana, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Payment Processing, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Midland, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Shawnee, Kansas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Park Ridge, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Epic Ehr, Microsoft Office, Patient Triage, Registration Procedures, Payment Collection, Verbal Communication, Written Communication, Referral Management, Staff Mentoring, Confidentiality, Patient Chart Management, Multi Tasking
Specialization
Requires a high school diploma and at least three years of customer service experience, with medical office and Epic EHR experience preferred. Candidates must possess strong communication skills and the ability to work a flexible schedule.
Experience Required
Minimum 2 year(s)
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Wichita Falls, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Centerville, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Glenview, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Epic Ehr, Microsoft Office, Patient Triage, Registration Procedures, Payment Collection, Referral Management, Written Communication, Verbal Communication, Staff Mentoring, Patient Chart Management, Conflict Resolution, Time Management
Specialization
A high school diploma is required, with an associate degree preferred and a minimum of three years of customer service experience. Proficiency in Epic EHR and knowledge of medical terminology are highly desired.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Morton Grove, Illinois, United States - Full Time
Skills Needed
Patient Scheduling, Insurance Verification, Medical Terminology, Epic Ehr, Customer Service, Patient Triage, Microsoft Office, Payment Collection, Referral Management, Patient Registration, Clerical Duties, Staff Mentoring
Specialization
Requires a high school diploma and at least two years of customer service experience, with medical office experience and Epic EHR knowledge preferred. Must possess strong communication skills and the ability to work a flexible schedule in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Bannockburn, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Medical Terminology, Insurance Verification, Epic Ehr, Microsoft Office, Patient Triage, Registration Procedures, Payment Collection, Referral Management, Written Communication, Verbal Communication, Confidentiality, Time Management, Multitasking, Teamwork
Specialization
A high school diploma and at least one year of customer service experience are required, with medical office and Epic EHR experience preferred. Candidates must possess strong communication skills and the ability to work in a fast-paced environment with a flexible schedule.
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Westmont, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Medical Terminology, Insurance Verification, Epic Ehr, Microsoft Office, Patient Triage, Registration Procedures, Payment Collection, Referral Management, Written Communication, Verbal Communication, Confidentiality Handling, Patient Chart Management, Phone Reception, Time Management
Specialization
Requires a high school diploma and at least one year of customer service experience, preferably in a medical office. Proficiency with EHR systems (Epic preferred) and Microsoft Office is required.
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
New Lenox, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Medical Terminology, Insurance Verification, Epic Ehr, Microsoft Office, Patient Triage, Registration Procedures, Payment Collection, Referral Management, Written Communication, Verbal Communication, Confidentiality, Time Management, Multitasking, Bilingualism
Specialization
Requires a high school diploma and at least one year of customer service experience, preferably in a medical office. Proficiency with EHR systems (Epic preferred) and Microsoft Office is required.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Columbus, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Columbus, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Norfolk, Virginia, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Norfolk, Virginia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Park Ridge, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Patient Registration, Insurance Verification, Referral Management, Patient Triage, Payment Collection, Chart Management, Epic Ehr, Phone Reception
Specialization
A high school diploma or equivalent is required, along with at least one year of customer service experience. Proficiency with EHR systems, specifically Epic, is preferred.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Yuma, Arizona, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

13.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem-solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling

Industry

Wellness and Fitness Services

Description
Benefits: Gym Membership Opportunity for advancement Training & development Employee discounts Member Services Representative Position Summary The Member Services Representative (MSR) serves as the first and last point of contact for members and guests, playing a critical role in creating a welcoming, positive, and professional club experience. As the face of the organization, the MSR is responsible for delivering exceptional customer service, supporting member needs, and fostering an environment that promotes member satisfaction and retention. This position requires strong communication skills, a customer-focused mindset, and the ability to maintain a friendly and professional atmosphere while assisting members, guests, and fellow team members. Key Responsibilities Member & Guest Experience Greet all members and guests in a friendly, professional, and welcoming manner. Ensure members and guests feel valued and appreciated upon arrival and departure. Check in members and guests accurately and efficiently in accordance with company policies and procedures. Communicate club events, promotions, and important announcements to members and guests. Maintain a positive atmosphere that enhances the overall member experience. Address member inquiries, concerns, and requests promptly, or escalate them to management when appropriate. Demonstrate professionalism, courtesy, and exceptional customer service in all interactions. Front Desk Operations Answer incoming phone calls in a courteous, knowledgeable, and professional manner. Facilitate member communications and account notifications through club management software. Process payments for club amenities and services in accordance with company procedures. Schedule member services, including tanning, hydro-massage, and other available amenities. Maintain an accurate understanding of club programs, services, operating hours, and schedules. Support daily front desk operations while ensuring compliance with company policies and procedures. Retail Sales & Administrative Support Promote and sell retail products and club services to members and guests. Assist with administrative and operational projects as assigned by club management. Maintain accurate records and documentation as required. Support club initiatives designed to improve member engagement and satisfaction. Facility Presentation & Team Support Maintain a clean, organized, and professional front desk and work area. Contribute to the overall cleanliness and presentation of the club environment. Assist with club events, promotions, decorations, and special projects as needed. Collaborate with team members to ensure a positive and supportive workplace culture. Follow all company policies, procedures, and standards outlined in the Team Member Handbook. Qualifications High school diploma or equivalent (GED) required. Minimum age of 18 years. Previous customer service, hospitality, retail, or front desk experience preferred. Strong interpersonal, communication, and problem-solving skills. Ability to multitask and work effectively in a fast-paced environment. Demonstrated commitment to providing exceptional customer service. Experience working with children preferred. Ability to maintain a professional appearance and demeanor at all times. Certifications Current Child and Infant CPR Certification required or ability to obtain certification within a designated timeframe. Additional certifications as required by applicable state or local regulations. Physical Requirements Ability to lift up to 10 pounds occasionally. Ability to stand for extended periods of time. Frequent bending, squatting, reaching, and movement throughout the facility. Ability to climb ladders or safely assist with club decorations, displays, and promotional materials when needed. Employment Eligibility All applicants must possess a high school diploma or equivalent (GED) and be at least 18 years of age. Applicants must be legally authorized to work in the United States and must maintain eligibility throughout their employment. Proof of employment authorization and all documentation required for employment verification must be provided upon hire. Employees are responsible for notifying the company immediately if their work authorization status changes. Equal Employment Opportunity Fitness Ventures LLC is committed to fostering an inclusive, diverse, and respectful workplace. We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We believe that diverse perspectives strengthen our organization and contribute to a culture where employees and members alike can thrive.
Responsibilities
The Member Services Representative acts as the primary point of contact for members, managing front desk operations and ensuring a positive club experience. Responsibilities include processing payments, scheduling services, and promoting retail products to enhance member satisfaction.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Yuma, Arizona, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Lawrence, Kansas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Norman, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Payment Processing
Specialization
Candidates must be at least 18 years old with a high school diploma or GED and possess a Child and Infant CPR Certification. Previous experience in customer service, hospitality, or retail is preferred.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
St. George, Louisiana, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Payment Processing, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Midland, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Shawnee, Kansas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Park Ridge, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Epic Ehr, Microsoft Office, Patient Triage, Registration Procedures, Payment Collection, Verbal Communication, Written Communication, Referral Management, Staff Mentoring, Confidentiality, Patient Chart Management, Multi Tasking
Specialization
Requires a high school diploma and at least three years of customer service experience, with medical office and Epic EHR experience preferred. Candidates must possess strong communication skills and the ability to work a flexible schedule.
Experience Required
Minimum 2 year(s)
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Wichita Falls, Texas, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Centerville, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Glenview, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Epic Ehr, Microsoft Office, Patient Triage, Registration Procedures, Payment Collection, Referral Management, Written Communication, Verbal Communication, Staff Mentoring, Patient Chart Management, Conflict Resolution, Time Management
Specialization
A high school diploma is required, with an associate degree preferred and a minimum of three years of customer service experience. Proficiency in Epic EHR and knowledge of medical terminology are highly desired.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Morton Grove, Illinois, United States - Full Time
Skills Needed
Patient Scheduling, Insurance Verification, Medical Terminology, Epic Ehr, Customer Service, Patient Triage, Microsoft Office, Payment Collection, Referral Management, Patient Registration, Clerical Duties, Staff Mentoring
Specialization
Requires a high school diploma and at least two years of customer service experience, with medical office experience and Epic EHR knowledge preferred. Must possess strong communication skills and the ability to work a flexible schedule in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Bannockburn, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Medical Terminology, Insurance Verification, Epic Ehr, Microsoft Office, Patient Triage, Registration Procedures, Payment Collection, Referral Management, Written Communication, Verbal Communication, Confidentiality, Time Management, Multitasking, Teamwork
Specialization
A high school diploma and at least one year of customer service experience are required, with medical office and Epic EHR experience preferred. Candidates must possess strong communication skills and the ability to work in a fast-paced environment with a flexible schedule.
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Westmont, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Medical Terminology, Insurance Verification, Epic Ehr, Microsoft Office, Patient Triage, Registration Procedures, Payment Collection, Referral Management, Written Communication, Verbal Communication, Confidentiality Handling, Patient Chart Management, Phone Reception, Time Management
Specialization
Requires a high school diploma and at least one year of customer service experience, preferably in a medical office. Proficiency with EHR systems (Epic preferred) and Microsoft Office is required.
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
New Lenox, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Medical Terminology, Insurance Verification, Epic Ehr, Microsoft Office, Patient Triage, Registration Procedures, Payment Collection, Referral Management, Written Communication, Verbal Communication, Confidentiality, Time Management, Multitasking, Bilingualism
Specialization
Requires a high school diploma and at least one year of customer service experience, preferably in a medical office. Proficiency with EHR systems (Epic preferred) and Microsoft Office is required.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Columbus, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Columbus, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Norfolk, Virginia, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Member Services Representative at Crunch Fitness - Fitness Ventures LLC
Norfolk, Virginia, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Multitasking, Retail Sales, Administrative Support, Front Desk Operations, Interpersonal Skills, Account Management, Scheduling
Specialization
Candidates must have a high school diploma or GED and be at least 18 years old. A current Child and Infant CPR Certification is required or must be obtained within a designated timeframe.
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Park Ridge, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Patient Registration, Insurance Verification, Referral Management, Patient Triage, Payment Collection, Chart Management, Epic Ehr, Phone Reception
Specialization
A high school diploma or equivalent is required, along with at least one year of customer service experience. Proficiency with EHR systems, specifically Epic, is preferred.