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Patient Services Representative at UPMC
Everett, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Healthcare Navigation, Service Recovery, Medical Terminology, Insurance Verification, Hipaa Compliance, Administrative Duties, Biometrics, Patient Portal, Financial Advocacy, Communication, Problem Solving, Technology Utilization
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
BHV-coördinator - unit Services at de Rechtspraak
3072 Rotterdam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Residential Services Assistant at Durham University
Durham, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Digital Skills, Numeracy Skills, Literacy Skills, Teamwork, Time Management, Instruction Following, Health And Safety Awareness, Interest In Building Services
Specialization
Candidates should demonstrate good communication skills, basic digital literacy, and the ability to work in a team. Experience in managing time effectively and following health and safety guidelines is also essential.
Patient Services Representative at UPMC
Mechanicsburg, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Multi Tasking, Medical Terminology, Financial Advocacy, Appointment Scheduling, Insurance Verification, Service Recovery, Healthcare Navigation, Biometrics, Hipaa Compliance, Administrative Duties, Technology Promotion, Patient Education, Payment Collection, Demographic Updates, Communication
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems is also preferred.
Experience Required
Minimum 2 year(s)
Accounting Services Analyst II at Conduent
Bangalore, karnataka, India - Full Time
Skills Needed
Accounting, Project Management, Problem Solving, Interpersonal Skills, Data Analysis, Reporting, Reconciliation, Stakeholder Management
Specialization
A college or university degree is required, along with relevant expertise in accounting or a related field. The role requires knowledge and experience in the field, with the ability to solve routine problems and provide informal guidance to new team members.
Experience Required
Minimum 2 year(s)
Facilities Services Supervisor at DFCU Financial
Dearborn, Michigan, United States - Full Time
Skills Needed
Facilities Management, Project Management, Mail Room Management, Shipping And Receiving, Key Control, Purchasing, Office Management, Organizational Skills, Communication Skills, Attention To Detail, Vendor Management, Inventory Management, Administrative Skills, Team Supervision, Problem Solving, Customer Service
Specialization
A bachelor’s degree in a related field is preferred, along with a minimum of 2 years of supervisory experience. Candidates should have at least 1 year of experience in project management and in two of the specified areas.
Experience Required
Minimum 2 year(s)
Patient Services Representative at RPCI Oncology PC
Town of Orchard Park, New York, United States - Full Time
Skills Needed
Customer Service, Medical Receptionist, Emr, Insurance Verification, Appointment Scheduling, Data Entry, Patient Support, Hipaa Compliance, Administrative Support, Communication, Teamwork, Problem Solving, Organization, Time Management, Training, Documentation
Specialization
Candidates must have a high school diploma or G.E.D. and at least one year of customer service experience, preferably in a healthcare setting. Experience with EMR and MS Office software is also required.
Commissary Cook - Food Services at Natures Fare Markets
Vernon, BC V1T 7G8, Canada - Full Time
Skills Needed
One, Meals, Team Building, Learning Environment, Food Preparation
Specialization
Food safe certificate - level 1
Qualification
Trade Certificate
Family Services Specialist III at New LHRC External Career Site
Verona, Virginia, United States - Full Time
Skills Needed
Social Work Principles, Human Behavior, Motivational Theory, Laws And Regulations, Investigating Techniques, Interviewing Techniques, Legal Procedures, Communication Skills, Counseling Skills, Training Development, Case Analysis, Emotional Response, Recordkeeping, Relationship Building, Stress Management, Time Management
Specialization
Candidates must have a bachelor's degree in a Human Services field or related experience, along with considerable knowledge of social work principles and legal procedures. Skills in communication, investigation, and case management are essential.
Experience Required
Minimum 2 year(s)
Financial Services Associate I at CBI Bank Trust
Muscatine, Iowa, United States - Full Time
Skills Needed
Self Motivated, Customer Relationships, Organized, Detail Oriented, Good Oral Communication, Professional Appearance, Pleasant, Courteous, Good Listener
Specialization
Candidates must have a satisfactory work performance record and the ability to work a flexible schedule. Post high school education or one year in banking or a related field is preferred.
Government Services Coordinator at JK Moving Services
Sterling, Virginia, USA - Full Time
Skills Needed
Customer Service Skills
Qualification
Diploma
Government Services Coordinator at JK Moving Services
Sterling, VA 20166, USA - Full Time
Skills Needed
Customer Service Skills
Qualification
Diploma
Member Services Representative at Crunch Fitness
Las Cruces, NM 88001, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Services Representative at Fogg Remington EyeCare
Fresno, California, United States - Full Time
Skills Needed
Interpersonal Skills, Communication, Time Management, Organizational Skills, Problem Solving Skills, Attention To Detail, Cultural Sensitivity, Customer Service, Microsoft 365 Proficiency, Empathy, Grace, Social Responsibility, Learning, Teamwork, Adaptability, Confidentiality
Specialization
A high school diploma or GED is required, with a preference for completion of a Medical Assistant program. Previous experience in a front office role or related fields is ideal, along with strong interpersonal and communication skills.
Support Services Representative at Kaiser Permanente
Redwood City, California, United States - Full Time
Skills Needed
Analytical Abilities, Interpersonal Communications, Problem Solving Skills, Detail Oriented, Decisive, Independent, Computer Programs Knowledge, Healthcare Environment Knowledge
Specialization
A high school diploma is required, with some college preferred. Candidates should possess excellent analytical, communication, and problem-solving skills, along with knowledge of healthcare environments.
Experience Required
Minimum 2 year(s)
Attendant Nutritional Services at AdventHealth Greater Orlando
Winter Park, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Therapeutic Diets, Multi Tasking, Positive Attitude, Professionalism, Teamwork, Flexibility, Time Management, Attention To Detail
Specialization
Candidates should have two years of customer service experience and the ability to communicate effectively in English. Knowledge of therapeutic diets and bilingual skills in English/Spanish are preferred.
Experience Required
Minimum 2 year(s)
Client Advisory Services Intern at Hungerford
Grand Rapids, Michigan, United States - Full Time
Skills Needed
Accounting Basics, Vendor Invoices, Bank Reconciliations, Proactive Communication, Deadline Management, Quickbooks Online, Bill.Com, Budget Preparation
Specialization
Candidates must have completed Accounting I & II with a minimum GPA of 3.0. No prior experience is required, but a letter of reference from a professor is preferred.
IT End User Services Specialist at Merck KGaA
Sheboygan Falls, WI 53085, USA - Full Time
Skills Needed
Powerpoint, Mobile Devices, It Infrastructure, Skype, It, Airwatch, Intune, Training, Windows, Excel, Global Teams, Laptops, Vulnerability, Infrastructure, Ged, Lync, Customer Experience, It Support, Difficult Situations, Outlook
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Admission Services Coordinator at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Stakeholder Service, Communication, Interpersonal Skills, Administration, Oracle Service Cloud, Student Services Online
Specialization
You will need advanced customer and stakeholder service skills, along with demonstrated experience in administration, preferably in a University environment. Experience with Oracle Service Cloud and Student Services Online is also required.
Experience Required
Minimum 2 year(s)
Immigration Services Assistant at Catholic Charities of LA
Los Angeles, California, United States - Full Time
Skills Needed
Client Service Skills, Bilingual English/Spanish, Effective Communication, Cultural Sensitivity, Document Translation, Record Keeping, Office Administration, Immigration Knowledge
Specialization
Candidates must have a high school diploma and 6 to 12 months of related experience. Bilingual skills in English and Spanish are required, along with effective communication and client service skills.
Patient Services Representative at UPMC
Everett, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Healthcare Navigation, Service Recovery, Medical Terminology, Insurance Verification, HIPAA Compliance, Administrative Duties, Biometrics, Patient Portal, Financial Advocacy, Communication, Problem Solving, Technology Utilization

Industry

Hospitals and Health Care

Description
Purpose: Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is hiring a full-time Patient Services Representative to support UPMC Bedford Memorial. This role would work varied days, weekends, and holidays, with weekday shifts being either 7:00am-3:30pm, 8:00am-4:30pm, 10:00am-6:30pm, or 2:30pm-10:30pm, and weekend and holiday shifts being 2:30pm-10:30pm. A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, as well as schedules subsequent appointments within the continuum of care, all while promoting an overall culture of service excellence If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today! Responsibilities: Provide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and any other applicable patient payments at the point of service. Confirm and/or update patient registration information at checkout. Schedule follow-up appointments within the practice at checkout. Schedule or connect patient to resources to schedule for ancillary services at checkout. Help patients navigate the healthcare system by providing clear and understandable instructions. Provide follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understand the principles of service recovery and be both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits. Promote MyUPMC patient portal and assist patients in registration when applicable. Assist patients in education of financial responsibility and connect them to advocacy resources as needed. Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. Appropriately distribute / triage phone calls to other areas and / or clinical providers. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing. Stay informed on navigation and usability of UPMC Patient Portal; Confidently and clearly communicate what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services. Completion of high school graduate or equivalent is required. Experience with personal computer-based applications and other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative is responsible for welcoming patients, educating them on financial obligations, and collecting payments. They also assist with scheduling appointments and navigating the healthcare system to ensure a positive patient experience.
Patient Services Representative at UPMC
Everett, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Healthcare Navigation, Service Recovery, Medical Terminology, Insurance Verification, Hipaa Compliance, Administrative Duties, Biometrics, Patient Portal, Financial Advocacy, Communication, Problem Solving, Technology Utilization
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
BHV-coördinator - unit Services at de Rechtspraak
3072 Rotterdam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Residential Services Assistant at Durham University
Durham, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Digital Skills, Numeracy Skills, Literacy Skills, Teamwork, Time Management, Instruction Following, Health And Safety Awareness, Interest In Building Services
Specialization
Candidates should demonstrate good communication skills, basic digital literacy, and the ability to work in a team. Experience in managing time effectively and following health and safety guidelines is also essential.
Patient Services Representative at UPMC
Mechanicsburg, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Multi Tasking, Medical Terminology, Financial Advocacy, Appointment Scheduling, Insurance Verification, Service Recovery, Healthcare Navigation, Biometrics, Hipaa Compliance, Administrative Duties, Technology Promotion, Patient Education, Payment Collection, Demographic Updates, Communication
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems is also preferred.
Experience Required
Minimum 2 year(s)
Accounting Services Analyst II at Conduent
Bangalore, karnataka, India - Full Time
Skills Needed
Accounting, Project Management, Problem Solving, Interpersonal Skills, Data Analysis, Reporting, Reconciliation, Stakeholder Management
Specialization
A college or university degree is required, along with relevant expertise in accounting or a related field. The role requires knowledge and experience in the field, with the ability to solve routine problems and provide informal guidance to new team members.
Experience Required
Minimum 2 year(s)
Facilities Services Supervisor at DFCU Financial
Dearborn, Michigan, United States - Full Time
Skills Needed
Facilities Management, Project Management, Mail Room Management, Shipping And Receiving, Key Control, Purchasing, Office Management, Organizational Skills, Communication Skills, Attention To Detail, Vendor Management, Inventory Management, Administrative Skills, Team Supervision, Problem Solving, Customer Service
Specialization
A bachelor’s degree in a related field is preferred, along with a minimum of 2 years of supervisory experience. Candidates should have at least 1 year of experience in project management and in two of the specified areas.
Experience Required
Minimum 2 year(s)
Patient Services Representative at RPCI Oncology PC
Town of Orchard Park, New York, United States - Full Time
Skills Needed
Customer Service, Medical Receptionist, Emr, Insurance Verification, Appointment Scheduling, Data Entry, Patient Support, Hipaa Compliance, Administrative Support, Communication, Teamwork, Problem Solving, Organization, Time Management, Training, Documentation
Specialization
Candidates must have a high school diploma or G.E.D. and at least one year of customer service experience, preferably in a healthcare setting. Experience with EMR and MS Office software is also required.
Commissary Cook - Food Services at Natures Fare Markets
Vernon, BC V1T 7G8, Canada - Full Time
Skills Needed
One, Meals, Team Building, Learning Environment, Food Preparation
Specialization
Food safe certificate - level 1
Qualification
Trade Certificate
Family Services Specialist III at New LHRC External Career Site
Verona, Virginia, United States - Full Time
Skills Needed
Social Work Principles, Human Behavior, Motivational Theory, Laws And Regulations, Investigating Techniques, Interviewing Techniques, Legal Procedures, Communication Skills, Counseling Skills, Training Development, Case Analysis, Emotional Response, Recordkeeping, Relationship Building, Stress Management, Time Management
Specialization
Candidates must have a bachelor's degree in a Human Services field or related experience, along with considerable knowledge of social work principles and legal procedures. Skills in communication, investigation, and case management are essential.
Experience Required
Minimum 2 year(s)
Financial Services Associate I at CBI Bank Trust
Muscatine, Iowa, United States - Full Time
Skills Needed
Self Motivated, Customer Relationships, Organized, Detail Oriented, Good Oral Communication, Professional Appearance, Pleasant, Courteous, Good Listener
Specialization
Candidates must have a satisfactory work performance record and the ability to work a flexible schedule. Post high school education or one year in banking or a related field is preferred.
Government Services Coordinator at JK Moving Services
Sterling, Virginia, USA - Full Time
Skills Needed
Customer Service Skills
Qualification
Diploma
Government Services Coordinator at JK Moving Services
Sterling, VA 20166, USA - Full Time
Skills Needed
Customer Service Skills
Qualification
Diploma
Member Services Representative at Crunch Fitness
Las Cruces, NM 88001, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Patient Services Representative at Fogg Remington EyeCare
Fresno, California, United States - Full Time
Skills Needed
Interpersonal Skills, Communication, Time Management, Organizational Skills, Problem Solving Skills, Attention To Detail, Cultural Sensitivity, Customer Service, Microsoft 365 Proficiency, Empathy, Grace, Social Responsibility, Learning, Teamwork, Adaptability, Confidentiality
Specialization
A high school diploma or GED is required, with a preference for completion of a Medical Assistant program. Previous experience in a front office role or related fields is ideal, along with strong interpersonal and communication skills.
Support Services Representative at Kaiser Permanente
Redwood City, California, United States - Full Time
Skills Needed
Analytical Abilities, Interpersonal Communications, Problem Solving Skills, Detail Oriented, Decisive, Independent, Computer Programs Knowledge, Healthcare Environment Knowledge
Specialization
A high school diploma is required, with some college preferred. Candidates should possess excellent analytical, communication, and problem-solving skills, along with knowledge of healthcare environments.
Experience Required
Minimum 2 year(s)
Attendant Nutritional Services at AdventHealth Greater Orlando
Winter Park, Florida, United States - Full Time
Skills Needed
Customer Service, Communication, Therapeutic Diets, Multi Tasking, Positive Attitude, Professionalism, Teamwork, Flexibility, Time Management, Attention To Detail
Specialization
Candidates should have two years of customer service experience and the ability to communicate effectively in English. Knowledge of therapeutic diets and bilingual skills in English/Spanish are preferred.
Experience Required
Minimum 2 year(s)
Client Advisory Services Intern at Hungerford
Grand Rapids, Michigan, United States - Full Time
Skills Needed
Accounting Basics, Vendor Invoices, Bank Reconciliations, Proactive Communication, Deadline Management, Quickbooks Online, Bill.Com, Budget Preparation
Specialization
Candidates must have completed Accounting I & II with a minimum GPA of 3.0. No prior experience is required, but a letter of reference from a professor is preferred.
IT End User Services Specialist at Merck KGaA
Sheboygan Falls, WI 53085, USA - Full Time
Skills Needed
Powerpoint, Mobile Devices, It Infrastructure, Skype, It, Airwatch, Intune, Training, Windows, Excel, Global Teams, Laptops, Vulnerability, Infrastructure, Ged, Lync, Customer Experience, It Support, Difficult Situations, Outlook
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Admission Services Coordinator at University of Auckland
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Stakeholder Service, Communication, Interpersonal Skills, Administration, Oracle Service Cloud, Student Services Online
Specialization
You will need advanced customer and stakeholder service skills, along with demonstrated experience in administration, preferably in a University environment. Experience with Oracle Service Cloud and Student Services Online is also required.
Experience Required
Minimum 2 year(s)
Immigration Services Assistant at Catholic Charities of LA
Los Angeles, California, United States - Full Time
Skills Needed
Client Service Skills, Bilingual English/Spanish, Effective Communication, Cultural Sensitivity, Document Translation, Record Keeping, Office Administration, Immigration Knowledge
Specialization
Candidates must have a high school diploma and 6 to 12 months of related experience. Bilingual skills in English and Spanish are required, along with effective communication and client service skills.