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Guest Services Agent at WINDSOR CAPITAL GROUP
Alpharetta, Georgia, United States - Full Time
Skills Needed
Customer Service, Check In, Check Out, Switchboard Operation, Telephone Communication, Fax Operation, Cash Handling, Record Keeping, Problem Resolution, Organization, Communication, Judgment, Tact, Courtesy, Adaptability
Specialization
Candidates must be able to speak clearly, listen carefully, use specialized knowledge to provide information, and operate equipment like switchboards or keyboards accurately. A High School completion or equivalent education is required, and previous hospitality industry experience is preferred.
Visitor Services Rep at Prisma Health
Greer, South Carolina, United States - Full Time
Skills Needed
Customer Service, Greeting, Directing, Information Provision, Assistance, Patient Visitation Facilitation, Liaison, Screening Procedures, Data Entry, Computer Skills, Microsoft Office, Clerical Tasks, Communication
Specialization
Candidates must possess a High School Diploma or equivalent, along with a minimum of one year of experience in a customer service position. Basic computer skills and data entry skills are required, with familiarity in Microsoft Office Products being preferred.
Guest Services Agent at IHG Career
Singapore, , Singapore - Full Time
Skills Needed
Guest Services, Revenue Growth, Billing, Coordination, Compliance, Safety Regulations, Problem Solving, Check In, Check Out, Cashiering, Foreign Currency Exchange, Opera Pms, Reservation Management, Food And Beverage Service, Occupational Health And Safety, Local Knowledge
Specialization
Candidates must possess a minimum of GCE 'N/O' levels along with a positive attitude, pleasant personality, and good communication skills, with hotel operations or service experience being preferred. Proficiency in written and spoken English and basic computer literacy are mandatory requirements for this role.
Patient Services Rep at Cooper University Hospital
Riverside Township, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Medical Billing, Customer Service, Scheduling, Insurance Verification, Medical Terminology, Data Entry, Communication, Multitasking, Computer Literacy, Phone Etiquette, Electronic Medical Records, Pre Certification, Referral Management
Specialization
Candidates must have a high school diploma or equivalent and at least one year of recent registration or billing experience in a medical facility. Proficiency in computer use and excellent customer service skills are required, with NAHAM certification preferred.
Guest Services Agent at WINDSOR CAPITAL GROUP
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication, Cash Handling, Switchboard Operation, Computer Literacy, Problem Solving, Administrative Support, Reservation Management, Conflict Resolution, Time Management, Attention To Detail, Interpersonal Skills
Specialization
Candidates must possess strong communication skills and the ability to interact professionally with the public. Proficiency in operating office equipment and a commitment to company service standards are required.
Guest Services Agent at Resolute Road Hospitality
Boise, Idaho, United States - Full Time
Skills Needed
Front Desk Operations, Customer Service, Cash Handling, Computer Proficiency, Ms Office, Communication, Problem Solving, Time Management, Hospitality Management, Reservation Management, Conflict Resolution, Inventory Management, Multitasking, Attention To Detail, Emergency Procedures
Specialization
Candidates must have a high school diploma or GED and possess strong communication and computer skills. Previous hospitality experience is preferred but not required, and the ability to work a flexible schedule including nights, weekends, and holidays is essential.
Patient Services Rep at Ardent Health Services
Claremore, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Registration, Payment Collection, Data Entry, Referrals, Patient Flow Management, Medical Record Maintenance, Appointment Scheduling, Telephone Etiquette, Accurate Data Entry, Charge Slip Completion, Teamwork
Specialization
The primary job requirement is a High School Diploma or GED. Previous customer service experience is preferred, and prior medical office experience would be beneficial for this role.
Guest Services Agent at WINDSOR CAPITAL GROUP
Brea, California, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Problem Solving, Attention To Detail, Time Management, Teamwork, Multitasking, Technical Skills, Interpersonal Skills, Adaptability, Judgment, Tact, Courtesy, Professionalism, Hospitality
Specialization
Candidates should possess strong communication skills and the ability to deal with the public courteously. The role requires attention to detail and the ability to multitask in a fast-paced environment.
Guest Services Agent at WINDSOR CAPITAL GROUP
Brea, California, United States - Full Time
Skills Needed
Customer Service, Front Desk Operations, Check In And Check Out, Cash Handling, Telephone Etiquette, Administrative Support, Reservation Management, Conflict Resolution, Communication Skills, Attention To Detail, Time Management, Safety Protocols, Interpersonal Skills, Record Keeping, Multitasking
Specialization
Candidates must be able to stand and walk for long periods and possess the ability to follow oral or written instructions consistently. The role requires a professional demeanor, the ability to handle cash transactions, and the capacity to interact tactfully with guests and staff.
Patient Services Rep at Tanner Clinic
Layton, Utah, United States - Full Time
Skills Needed
Interpersonal Skills, Customer Service, Reception, Data Entry, Ehr System, Telephone System, Mathematics, Medical Terminology, Wheelchair Assistance, Call Screening
Specialization
Candidates should ideally possess a high school diploma or equivalent, along with at least one year of experience in customer service or reception within a healthcare setting. Essential abilities include exceptional interpersonal skills for establishing rapport, proficiency with basic computer and mathematics skills, and the capacity to handle challenging interactions calmly.
Mail Services Intern at ST Engineering iDirect
Herndon, Virginia, United States - Full Time
Skills Needed
Logistics, Organization, Administrative Support, Shipping, Receiving, Tracking, Record Keeping, Time Management, Attention To Detail, Punctuality, Communication, Customer Service, Lifting, Computer Skills, Mailroom Systems, Office Equipment
Specialization
Candidates must be full-time enrolled students seeking a summer internship with an interest in logistics or facilities operations, demonstrating strong attention to detail and the ability to manage time independently. Essential qualifications include reliability, punctuality, good communication skills, and the physical ability to lift packages up to 40 lbs.
RN-Infusion Services at UnityPoint Health
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Nursing Process Execution, Patient Care Delivery, Assessment, Nursing Diagnosis, Planning, Implementation, Evaluation, Critical Thinking, Delegation, Patient Education, Medication Administration, Electronic Medical Record (Emr), Bls Certification, Preceptor Role, Shared Governance
Specialization
Candidates must be graduates of an accredited nursing program and possess current RN licensure in Iowa or a compact state, along with maintaining current BLS certification. Proficiency in English, multicultural sensitivity, and demonstrated skills in basic/advanced nursing procedures and EMR operation are also required.
GUEST SERVICES AGENT at Black Butte Ranch
Sisters, Oregon, United States - Full Time
Skills Needed
Guest Check In, Guest Check Out, Customer Service, Hospitality, Technology Learning, Interpersonal Skills, Flexible Scheduling, Anticipating Needs
Specialization
The ideal applicant should possess previous experience in the hospitality or customer service industry and demonstrate the ability to quickly learn new technology. Candidates must also be capable of interacting effectively with all types of people and working a flexible schedule, including mornings and weekends.
Guest Services Agent at Stonebridge Hospitality Management
Louisville, Kentucky, United States - Full Time
Skills Needed
Guest Service, Check In/Checkout, Reservation System Operation, Cash Handling, Switchboard Operation, Message Taking, Emergency Procedures, Room Rate Knowledge, Hotel Amenities Knowledge, Daily Reporting, Lobby Maintenance, Wake Up Calls, Credit Card Processing, Complaint Resolution, Attendance, Personal Appearance
Specialization
Candidates need a one-year certificate from college or technical school, or three to six months of related experience and/or training, or an equivalent combination of education and experience. The role requires the ability to read, write simple correspondence, speak English fluently, and interpret basic computer and POS system functions.
Guest Services Agent at Resolute Road Hospitality
Boise, Idaho, United States - Full Time
Skills Needed
Guest Services, Check In/Check Out, Guest Requests Assistance, Front Desk Operations, Kiosk Operations, Pantry Operations, Loyalty Programs Promotion, Conflict Resolution, Payment Processing, Bank Reconciliations, Phone Etiquette, Email Communication, Reservation Management, Lobby Appearance Monitoring, Maintenance Reporting, Brand Standards Adherence
Specialization
Candidates must possess knowledge of hotel front desk procedures, POS systems, and guest service best practices, along with strong communication and interpersonal skills. A high school diploma or GED is required, and previous hospitality or customer service experience is preferred.
Guest Services Agent at Resolute Road Hospitality
Gilbert, Arizona, United States - Full Time
Skills Needed
Guest Services, Check In, Check Out, Guest Requests, Front Desk Operations, Kiosk Operations, Pantry Operations, Social Intelligence, Integrity, Loyalty Programs, Payment Processing, Cash Handling, Communication, Multitasking, Adaptability, Interpersonal Skills
Specialization
Candidates must possess strong verbal and written communication skills, the ability to remain calm under pressure, and proficiency in basic math and data entry using computer systems. A high school diploma or GED is required, and previous hospitality or customer service experience is preferred.
Guest Services Agent at Resolute Road Hospitality
Tigard, Oregon, United States - Full Time
Skills Needed
Guest Services, Check In, Check Out, Kiosk Operations, Pantry Sales, Customer Service, Complaint Resolution, Cash Handling, Computer Skills, Communication, Problem Solving, Prioritization, Organization, Teamwork, Brand Loyalty Program Promotion, Emergency Procedures Knowledge
Specialization
Candidates must possess knowledge of front desk operations, proficient English language skills, and basic mathematical aptitude for cash handling procedures. The role requires the ability to work independently or as part of a team, handle stressful customer situations tactfully, and maintain a professional image, with a high school diploma or GED being the minimum education requirement.
Guest Services Agent at Resolute Road Hospitality
Sherwood, Oregon, United States - Full Time
Skills Needed
Guest Services, Check In/Check Out, Social Intelligence, Teamwork, Integrity, Loyalty Programs, Problem Resolution, Front Desk Systems, Cash Handling, Communication, Multitasking, Prioritization, Adaptability, Interpersonal Skills, Dependability, Hospitality Excellence
Specialization
A high school diploma or GED is required, and previous hospitality or customer service experience is preferred. Candidates must possess strong communication skills, the ability to remain professional under pressure, proficiency with computer systems, basic math skills for cash handling, and a commitment to accuracy and service excellence.
Guest Services Agent at Resolute Road Hospitality
Gilbert, Arizona, United States - Full Time
Skills Needed
Guest Services, Check In, Check Out, Kiosk Operations, Pantry Sales, Cash Handling, Customer Service, Problem Resolution, Computer Skills, Communication, Prioritization, Organization, Emergency Procedures, Brand Loyalty Program Promotion, Reservation Booking
Specialization
Candidates must possess knowledge of front desk operations, guest services, and hotel services, with proficiency in speaking, reading, and writing English; computer skills including MS Office are necessary, and knowledge of brand operating systems is preferred. A high school diploma or GED is required, and TIPS certification must be obtained prior to employment.
Guest Services Agent at Resolute Road Hospitality
Boise, Idaho, United States - Full Time
Skills Needed
Guest Services, Check In/Check Out, Guest Requests, Front Desk Operations, Kiosk Operations, Pantry Operations, Loyalty Programs, Conflict Resolution, Payment Processing, Bank Reconciliations, Phone Etiquette, Email Management, Reservation Management, Lobby Appearance, Maintenance Reporting, Brand Standards Adherence
Specialization
Candidates must possess strong verbal and written communication skills, the ability to remain calm under pressure, and proficiency in basic math and cash handling procedures. A high school diploma or GED is required, and previous hospitality or customer service experience is preferred.
Guest Services Agent at WINDSOR CAPITAL GROUP
Alpharetta, Georgia, United States -
Full Time


Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Check-in, Check-out, Switchboard Operation, Telephone Communication, Fax Operation, Cash Handling, Record Keeping, Problem Resolution, Organization, Communication, Judgment, Tact, Courtesy, Adaptability

Industry

Hospitality

Description
Description Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Guest Service Agent! About this Location: This position is located at the Embassy Suites by Hilton in Alpharetta, GA. Perfectly situated in the heart of North Atlanta’s technology corridor, our hotel is surrounded by Fortune 500 companies, shopping, and dining at Avalon and North Point Mall. We’re just minutes from GA 400 and a short drive from Downtown Atlanta. With spacious suites, a thriving business community, and plenty of nearby attractions, you’ll be working in a location that blends Southern hospitality with convenience and opportunity. Why do we need you? To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, check-in and checkout of guests which contributes to an overall positive experience. What will you do? Greets guests with a warm and welcoming attitude, always providing outstanding customer service. Issues room key and escort instructions to Bell Person or directly to guest as appropriate. Date-stamps, sorts, and racks incoming mail and messages. Check-in and check-out guests efficiently, ensuring accurate information is collected and recorded. Transmits and receives messages using equipment such as telephone, fax, and switchboard. May receive and process advance registration payments. Provide guests with information about hotel facilities, services, and local attractions. Handle guest inquiries, requests, and complaints promptly and professionally, resolving any issues to ensure guest satisfaction. Maintain an organized and tidy front desk area, ensuring all necessary supplies are stocked. Assist with administrative duties, such as answering phone calls, responding to emails, and handling cash transactions. Keeps records of room availability and guests’ accounts. Computes bill, collects payment, and makes change for guests. May make, confirm, and cancel reservations for guests. May post charges such as room, food, liquor, or telephone by hand or machine. May make restaurant, transportation, or entertainment reservations for guests. May deposit guests’ valuables in hotel safe or safe-deposit box. May order complimentary flowers or champagne for special guests. Follow hotel policies and procedures, including security and safety protocols. Collaborate with other hotel departments to ensure a seamless guest experience. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company. Required to be always in uniform when working on the property, including wearing a name identification badge. All other duties as assigned by a manager or supervisor. Requirements Skills and Abilities: Speak clearly and listen carefully. Use personal judgment and specialized knowledge to give information to people. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Deal with the public, customers, employees, union and government officials with tact and courtesy. Change activity frequently and cope with interruptions. Physical Demands: Light work. Exerting up to 20 pounds of force occasionally. Requires walking or standing to a significant degree. Requirements High School completion or an equivalent level of education and experiences. Previous experience in the hospitality industry, preferred.
Responsibilities
The primary duties involve performing check-in and check-out procedures in a pleasant, professional, and efficient manner to ensure a positive guest experience. This includes greeting guests, managing room keys, handling mail, processing payments, and providing information about hotel facilities and local attractions.
Guest Services Agent at WINDSOR CAPITAL GROUP
Alpharetta, Georgia, United States - Full Time
Skills Needed
Customer Service, Check In, Check Out, Switchboard Operation, Telephone Communication, Fax Operation, Cash Handling, Record Keeping, Problem Resolution, Organization, Communication, Judgment, Tact, Courtesy, Adaptability
Specialization
Candidates must be able to speak clearly, listen carefully, use specialized knowledge to provide information, and operate equipment like switchboards or keyboards accurately. A High School completion or equivalent education is required, and previous hospitality industry experience is preferred.
Visitor Services Rep at Prisma Health
Greer, South Carolina, United States - Full Time
Skills Needed
Customer Service, Greeting, Directing, Information Provision, Assistance, Patient Visitation Facilitation, Liaison, Screening Procedures, Data Entry, Computer Skills, Microsoft Office, Clerical Tasks, Communication
Specialization
Candidates must possess a High School Diploma or equivalent, along with a minimum of one year of experience in a customer service position. Basic computer skills and data entry skills are required, with familiarity in Microsoft Office Products being preferred.
Guest Services Agent at IHG Career
Singapore, , Singapore - Full Time
Skills Needed
Guest Services, Revenue Growth, Billing, Coordination, Compliance, Safety Regulations, Problem Solving, Check In, Check Out, Cashiering, Foreign Currency Exchange, Opera Pms, Reservation Management, Food And Beverage Service, Occupational Health And Safety, Local Knowledge
Specialization
Candidates must possess a minimum of GCE 'N/O' levels along with a positive attitude, pleasant personality, and good communication skills, with hotel operations or service experience being preferred. Proficiency in written and spoken English and basic computer literacy are mandatory requirements for this role.
Patient Services Rep at Cooper University Hospital
Riverside Township, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Medical Billing, Customer Service, Scheduling, Insurance Verification, Medical Terminology, Data Entry, Communication, Multitasking, Computer Literacy, Phone Etiquette, Electronic Medical Records, Pre Certification, Referral Management
Specialization
Candidates must have a high school diploma or equivalent and at least one year of recent registration or billing experience in a medical facility. Proficiency in computer use and excellent customer service skills are required, with NAHAM certification preferred.
Guest Services Agent at WINDSOR CAPITAL GROUP
Las Vegas, Nevada, United States - Full Time
Skills Needed
Customer Service, Communication, Cash Handling, Switchboard Operation, Computer Literacy, Problem Solving, Administrative Support, Reservation Management, Conflict Resolution, Time Management, Attention To Detail, Interpersonal Skills
Specialization
Candidates must possess strong communication skills and the ability to interact professionally with the public. Proficiency in operating office equipment and a commitment to company service standards are required.
Guest Services Agent at Resolute Road Hospitality
Boise, Idaho, United States - Full Time
Skills Needed
Front Desk Operations, Customer Service, Cash Handling, Computer Proficiency, Ms Office, Communication, Problem Solving, Time Management, Hospitality Management, Reservation Management, Conflict Resolution, Inventory Management, Multitasking, Attention To Detail, Emergency Procedures
Specialization
Candidates must have a high school diploma or GED and possess strong communication and computer skills. Previous hospitality experience is preferred but not required, and the ability to work a flexible schedule including nights, weekends, and holidays is essential.
Patient Services Rep at Ardent Health Services
Claremore, Oklahoma, United States - Full Time
Skills Needed
Customer Service, Insurance Verification, Registration, Payment Collection, Data Entry, Referrals, Patient Flow Management, Medical Record Maintenance, Appointment Scheduling, Telephone Etiquette, Accurate Data Entry, Charge Slip Completion, Teamwork
Specialization
The primary job requirement is a High School Diploma or GED. Previous customer service experience is preferred, and prior medical office experience would be beneficial for this role.
Guest Services Agent at WINDSOR CAPITAL GROUP
Brea, California, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Problem Solving, Attention To Detail, Time Management, Teamwork, Multitasking, Technical Skills, Interpersonal Skills, Adaptability, Judgment, Tact, Courtesy, Professionalism, Hospitality
Specialization
Candidates should possess strong communication skills and the ability to deal with the public courteously. The role requires attention to detail and the ability to multitask in a fast-paced environment.
Guest Services Agent at WINDSOR CAPITAL GROUP
Brea, California, United States - Full Time
Skills Needed
Customer Service, Front Desk Operations, Check In And Check Out, Cash Handling, Telephone Etiquette, Administrative Support, Reservation Management, Conflict Resolution, Communication Skills, Attention To Detail, Time Management, Safety Protocols, Interpersonal Skills, Record Keeping, Multitasking
Specialization
Candidates must be able to stand and walk for long periods and possess the ability to follow oral or written instructions consistently. The role requires a professional demeanor, the ability to handle cash transactions, and the capacity to interact tactfully with guests and staff.
Patient Services Rep at Tanner Clinic
Layton, Utah, United States - Full Time
Skills Needed
Interpersonal Skills, Customer Service, Reception, Data Entry, Ehr System, Telephone System, Mathematics, Medical Terminology, Wheelchair Assistance, Call Screening
Specialization
Candidates should ideally possess a high school diploma or equivalent, along with at least one year of experience in customer service or reception within a healthcare setting. Essential abilities include exceptional interpersonal skills for establishing rapport, proficiency with basic computer and mathematics skills, and the capacity to handle challenging interactions calmly.
Mail Services Intern at ST Engineering iDirect
Herndon, Virginia, United States - Full Time
Skills Needed
Logistics, Organization, Administrative Support, Shipping, Receiving, Tracking, Record Keeping, Time Management, Attention To Detail, Punctuality, Communication, Customer Service, Lifting, Computer Skills, Mailroom Systems, Office Equipment
Specialization
Candidates must be full-time enrolled students seeking a summer internship with an interest in logistics or facilities operations, demonstrating strong attention to detail and the ability to manage time independently. Essential qualifications include reliability, punctuality, good communication skills, and the physical ability to lift packages up to 40 lbs.
RN-Infusion Services at UnityPoint Health
Cedar Rapids, Iowa, United States - Full Time
Skills Needed
Nursing Process Execution, Patient Care Delivery, Assessment, Nursing Diagnosis, Planning, Implementation, Evaluation, Critical Thinking, Delegation, Patient Education, Medication Administration, Electronic Medical Record (Emr), Bls Certification, Preceptor Role, Shared Governance
Specialization
Candidates must be graduates of an accredited nursing program and possess current RN licensure in Iowa or a compact state, along with maintaining current BLS certification. Proficiency in English, multicultural sensitivity, and demonstrated skills in basic/advanced nursing procedures and EMR operation are also required.
GUEST SERVICES AGENT at Black Butte Ranch
Sisters, Oregon, United States - Full Time
Skills Needed
Guest Check In, Guest Check Out, Customer Service, Hospitality, Technology Learning, Interpersonal Skills, Flexible Scheduling, Anticipating Needs
Specialization
The ideal applicant should possess previous experience in the hospitality or customer service industry and demonstrate the ability to quickly learn new technology. Candidates must also be capable of interacting effectively with all types of people and working a flexible schedule, including mornings and weekends.
Guest Services Agent at Stonebridge Hospitality Management
Louisville, Kentucky, United States - Full Time
Skills Needed
Guest Service, Check In/Checkout, Reservation System Operation, Cash Handling, Switchboard Operation, Message Taking, Emergency Procedures, Room Rate Knowledge, Hotel Amenities Knowledge, Daily Reporting, Lobby Maintenance, Wake Up Calls, Credit Card Processing, Complaint Resolution, Attendance, Personal Appearance
Specialization
Candidates need a one-year certificate from college or technical school, or three to six months of related experience and/or training, or an equivalent combination of education and experience. The role requires the ability to read, write simple correspondence, speak English fluently, and interpret basic computer and POS system functions.
Guest Services Agent at Resolute Road Hospitality
Boise, Idaho, United States - Full Time
Skills Needed
Guest Services, Check In/Check Out, Guest Requests Assistance, Front Desk Operations, Kiosk Operations, Pantry Operations, Loyalty Programs Promotion, Conflict Resolution, Payment Processing, Bank Reconciliations, Phone Etiquette, Email Communication, Reservation Management, Lobby Appearance Monitoring, Maintenance Reporting, Brand Standards Adherence
Specialization
Candidates must possess knowledge of hotel front desk procedures, POS systems, and guest service best practices, along with strong communication and interpersonal skills. A high school diploma or GED is required, and previous hospitality or customer service experience is preferred.
Guest Services Agent at Resolute Road Hospitality
Gilbert, Arizona, United States - Full Time
Skills Needed
Guest Services, Check In, Check Out, Guest Requests, Front Desk Operations, Kiosk Operations, Pantry Operations, Social Intelligence, Integrity, Loyalty Programs, Payment Processing, Cash Handling, Communication, Multitasking, Adaptability, Interpersonal Skills
Specialization
Candidates must possess strong verbal and written communication skills, the ability to remain calm under pressure, and proficiency in basic math and data entry using computer systems. A high school diploma or GED is required, and previous hospitality or customer service experience is preferred.
Guest Services Agent at Resolute Road Hospitality
Tigard, Oregon, United States - Full Time
Skills Needed
Guest Services, Check In, Check Out, Kiosk Operations, Pantry Sales, Customer Service, Complaint Resolution, Cash Handling, Computer Skills, Communication, Problem Solving, Prioritization, Organization, Teamwork, Brand Loyalty Program Promotion, Emergency Procedures Knowledge
Specialization
Candidates must possess knowledge of front desk operations, proficient English language skills, and basic mathematical aptitude for cash handling procedures. The role requires the ability to work independently or as part of a team, handle stressful customer situations tactfully, and maintain a professional image, with a high school diploma or GED being the minimum education requirement.
Guest Services Agent at Resolute Road Hospitality
Sherwood, Oregon, United States - Full Time
Skills Needed
Guest Services, Check In/Check Out, Social Intelligence, Teamwork, Integrity, Loyalty Programs, Problem Resolution, Front Desk Systems, Cash Handling, Communication, Multitasking, Prioritization, Adaptability, Interpersonal Skills, Dependability, Hospitality Excellence
Specialization
A high school diploma or GED is required, and previous hospitality or customer service experience is preferred. Candidates must possess strong communication skills, the ability to remain professional under pressure, proficiency with computer systems, basic math skills for cash handling, and a commitment to accuracy and service excellence.
Guest Services Agent at Resolute Road Hospitality
Gilbert, Arizona, United States - Full Time
Skills Needed
Guest Services, Check In, Check Out, Kiosk Operations, Pantry Sales, Cash Handling, Customer Service, Problem Resolution, Computer Skills, Communication, Prioritization, Organization, Emergency Procedures, Brand Loyalty Program Promotion, Reservation Booking
Specialization
Candidates must possess knowledge of front desk operations, guest services, and hotel services, with proficiency in speaking, reading, and writing English; computer skills including MS Office are necessary, and knowledge of brand operating systems is preferred. A high school diploma or GED is required, and TIPS certification must be obtained prior to employment.
Guest Services Agent at Resolute Road Hospitality
Boise, Idaho, United States - Full Time
Skills Needed
Guest Services, Check In/Check Out, Guest Requests, Front Desk Operations, Kiosk Operations, Pantry Operations, Loyalty Programs, Conflict Resolution, Payment Processing, Bank Reconciliations, Phone Etiquette, Email Management, Reservation Management, Lobby Appearance, Maintenance Reporting, Brand Standards Adherence
Specialization
Candidates must possess strong verbal and written communication skills, the ability to remain calm under pressure, and proficiency in basic math and cash handling procedures. A high school diploma or GED is required, and previous hospitality or customer service experience is preferred.
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