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Guest Services Manager at Accor
Singapore, , Singapore - Full Time
Skills Needed
Front Office Operations, Guest Services, Problem Resolution, Team Leadership, Communication, Opera Pms, Pos Systems, Staff Training, Interpersonal Skills, Attention To Detail, Decision Making, Conflict Management, Hospitality Management, Guest Experience Management
Specialization
Candidates must hold a diploma in hospitality or a related field and possess at least 3 years of relevant experience, including 1 year in a managerial role. Proficiency in Opera PMS and strong communication skills in English are required.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Little Palm Island Resort & Spa, a Noble House Resort
Summerland Key, Florida, United States - Full Time
Skills Needed
Guest Experience, Team Leadership, Operations Oversight, Concierge, Front Desk, Dockmaster, Dockhand, Beach Attendant, Luxury Resort Experience, Mentoring, Training, Hospitality
Specialization
Success requires being the driving force behind the guest experience, utilizing a welcoming personality combined with experience leading a team at a luxury resort. The candidate must be able to mentor and train the Guest Services team to deliver exceptional service levels and possess the drive to exceed expectations at this iconic location.
Experience Required
Minimum 5 year(s)
Environmental Services at CentraCare
Monticello, Minnesota, United States - Full Time
Skills Needed
Cleaning, Housekeeping, Sanitation, Communication, Interpersonal Skills, Computer Literacy, Teamwork, Safety Compliance
Specialization
Candidates must possess basic computer knowledge and the ability to work both independently and as part of a team. Proficiency in reading and communicating effectively in English is required.
Environmental Services at CentraCare
Monticello, Minnesota, United States - Full Time
Skills Needed
Cleaning, Sanitization, Communication, Interpersonal Skills, Computer Literacy, Teamwork, Time Management
Specialization
Requires basic computer knowledge and the ability to work both independently and as part of a team. Candidates must possess strong written and verbal communication skills in English.
Guest Services Manager at Harmons
Orem, Utah, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Training, Inventory Management, Scheduling, Communication, Organization, Problem Solving, Policy Interpretation, Math Skills, 10 Key Operation, Postal Services, Refund Processing, Mentoring, Feedback Delivery
Specialization
Candidates should possess basic math and 10-key skills, excellent organization, and strong verbal and listening communication abilities to interact effectively with customers and staff. A high school diploma or GED is preferred, along with integrity, a positive attitude, and the ability to work weekends, evenings, and holidays.
Client Services Intern at Relevate Health
Cincinnati, Ohio, United States - Full Time
Skills Needed
Communication, Client Leadership, Project Management, Time Management, Organization, Attention To Detail, Interpersonal Skills, Teamwork, Follow Through, Learning Agility, Technical Communication, Note Taking, Stakeholder Communication
Specialization
Candidates must be currently enrolled undergraduate students, preferably rising sophomores, juniors, or seniors, and must be available for the full 8-week paid program duration. Essential qualities include strong communication skills, a willingness to learn, and the ability to thrive in a fast-paced, collaborative environment.
Services Technician-W2 at Insight Enterprises Inc
Hanover Park, Illinois, United States - Full Time
Skills Needed
Hardware Configuration, Software Configuration, Troubleshooting, Quality Control, Desktop Configuration, Laptop Configuration, Mobile Device Configuration, Server Configuration, Image Deployment, Windows Operating Systems, Vendor Diagnostics, Imaging Software, Ghost, Mdt, Sccm, Hardware Troubleshooting
Specialization
Candidates need a Bachelor's degree or two years of related experience, along with required experience in PCs, messaging, and server software applications. Extensive knowledge of Windows operating systems and at least one year of hardware troubleshooting experience for laptops and desktops are essential.
Guest Services Manager at Accor
Clark Freeport Zone, Pampanga, Philippines - Full Time
Skills Needed
Leadership, Interpersonal Skills, Training Capabilities, Service Oriented, Attention To Detail, Problem Solving, Communication, Teamwork, Cultural Awareness, Adaptability, Judgment, Human Resources Management, Business Acumen, Guest Focus, Opera Pms Proficiency
Specialization
Candidates should preferably have a Diploma in Hospitality Management, with 4-5 years of relevant experience in hotel operations, specifically Front Office or Guest Services. Proficiency in Opera PMS and MS Office 360 applications, along with strong English communication skills, is required.
Experience Required
Minimum 2 year(s)
Intern - Card Services at Gulf Coast Bank & Trust
Metairie, Louisiana, United States - Full Time
Skills Needed
Computer Skills, Customer Service, Attention To Detail, Analytical Skills, Problem Solving, Critical Thinking, Communication, Teamwork, Troubleshooting, Policy Knowledge, Procedure Knowledge, Regulation Knowledge
Specialization
Candidates must be pursuing a Bachelor's or Master's degree, preferably in Business, and maintain a minimum cumulative GPA of 3.0. Essential qualities include being a highly motivated self-starter with strong analytical, problem-solving, critical thinking, communication, and teamwork skills.
Intern-Global Services at Lilly
Bengaluru, karnataka, India - Full Time
Skills Needed
Computer Science, Information Technology, Artificial Intelligence, Analytical Skills, Problem Solving, Communication Skills, Project Management, Data Analysis, Machine Learning, Workflow Automation, Documentation, Research, Compliance, Technical Writing, Cross Functional Collaboration
Specialization
Candidates must be pursuing a Bachelor’s degree in Computer Science, IT, AI, or a related discipline. Applicants should possess strong analytical skills, an AI-first mindset, and the ability to work effectively in a fast-paced environment.
Client Services Intern at WellDyne
, , - Full Time
Skills Needed
Data Organization, Reporting, Excel, Documentation, Financial Tracking, Process Consistency, Attention To Detail, Communication, Time Management, Data Analysis
Specialization
Candidates must be current undergraduate students with strong attention to detail and organizational skills. Proficiency in Excel and the ability to manage multiple tasks while maintaining clear communication are required.
Dining Services Aide-2 at Covenant Living
Grand Rapids, Michigan, United States - Full Time
Skills Needed
Dining Service, Food Service, Customer Service, Sanitation, Haccp Protocols, Food Safety, Tray Line Assembly, Table Service, Communication Skills, Analytical Skills, Small Wares Handling, Resident Rights Knowledge
Specialization
Candidates should have relevant dining experience, with at least one year of experience in a healthcare setting preferred. Applicants must demonstrate effective communication skills and a thorough understanding of food safety, sanitation, and HACCP protocols.
Guest Services Manager at Strong National Museum
Rochester, New York, United States - Full Time
Skills Needed
Guest Services, Team Leadership, Conflict Resolution, Staff Training, Performance Management, Operational Oversight, First Aid, Cpr, Communication, Problem Solving, Time Management, Microsoft Office, Inventory Management, Safety Procedures, Mentoring, Customer Service
Specialization
Candidates must have a high school diploma or equivalent, with a bachelor's degree preferred, and possess strong leadership and conflict resolution skills. The role requires flexible availability, including weekends and holidays, and the ability to obtain First Aid/CPR certification.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Healthy Living
South Burlington, Vermont, United States - Full Time
Skills Needed
Team Leadership, Staff Development, Customer Service, Pos Systems, Cash Handling, Staff Scheduling, Conflict Resolution, Performance Management, Loss Prevention, Operational Excellence, Communication, Problem Solving, Training, Hiring, Onboarding
Specialization
The position requires previous experience in a leadership or customer service role and the ability to work a full-time schedule including evenings, weekends, and holidays. Candidates must possess strong communication, organizational, and problem-solving skills to manage POS systems and staff effectively.
Experience Required
Minimum 2 year(s)
Guest Services Manager at coborns
Moorhead, Minnesota, United States - Full Time
Skills Needed
Supervision, Team Leadership, Customer Service, Bookkeeping, Front End Operations, Conflict Resolution, Communication, Time Management, Problem Solving, Retail Operations
Specialization
The role requires a friendly and dependable individual who is passionate about working with people. Candidates should be capable of supporting team members and maintaining operational standards in a retail environment.
Guest Services Manager at Accor
Honolulu, Hawaii, United States - Full Time
Skills Needed
Front Office Operations, Leadership, Guest Services, Conflict Resolution, Communication, Staff Supervision, Hotel Management, Problem Solving, Team Coordination, Customer Service
Specialization
Candidates must have a high school diploma or equivalent and at least two years of experience in front desk or guest services. Strong leadership, communication skills, and a working knowledge of hotel operations are required.
Experience Required
Minimum 2 year(s)
Manager Field Services at UnityPoint Health
West Des Moines, Iowa, United States - Full Time
Skills Needed
Field Service Management, It Operations, Team Leadership, Healthcare It, Incident Management, Troubleshooting, Hipaa Compliance, Hitech Compliance, Sla Management, Network Connectivity, Telehealth Platforms, Project Alignment, Analytics Reporting, End User Support, Escalation Management, Operational Excellence
Specialization
Candidates must possess a Bachelor's degree and have at least five years of experience in Information Technology, with three years in a managerial role. A valid driver's license is required for travel between work sites.
Experience Required
Minimum 5 year(s)
AVP of Credit Services at Park Community Credit Union
Louisville, Kentucky, United States - Full Time
Skills Needed
Credit Management, Delinquency Management, Loan Recovery, Staff Leadership, Financial Analysis, Regulatory Compliance, Performance Management, Risk Mitigation, Decision Making, Communication Skills, Mentoring, Policy Development, Bank Secrecy Act, Anti Money Laundering, Resource Allocation
Specialization
Candidates must have five to eight years of similar or related experience and a bachelor's degree or equivalent industry certification. Strong leadership, analytical, and decision-making skills are required to manage staff and maintain credit union assets.
Experience Required
Minimum 5 year(s)
Guest Services Captain at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Nikkō, , Japan - Full Time
Skills Needed
Guest Services, Check In And Check Out, Billing Verification, Telephone Switchboard Operation, Cash Handling, Conflict Resolution, Communication, Teamwork, Attention To Detail, Professionalism, Hospitality Standards, Data Entry, Reporting, Problem Solving, Customer Satisfaction
Specialization
The position requires a high school diploma or G.E.D. equivalent. No prior related work or supervisory experience is necessary for this role.
Guest Services Manager at Harmons
Orem, Utah, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Training, Scheduling, Inventory Management, Refund Processing, Postal Services, Communication Skills, Organization, Problem Solving, Policy Interpretation, Team Leadership, Record Keeping, Time Management, Conflict Resolution, Data Entry
Specialization
Candidates should possess basic math and 10-key skills, along with excellent organizational and communication abilities to interact effectively with customers and staff. A high school diploma or GED is preferred, and the ability to work weekends, evenings, and holidays is required.
Guest Services Manager at Accor
Singapore, , Singapore -
Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Front office operations, Guest services, Problem resolution, Team leadership, Communication, Opera PMS, POS systems, Staff training, Interpersonal skills, Attention to detail, Decision making, Conflict management, Hospitality management, Guest experience management

Industry

Hospitality

Description
Company Description Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets success. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxation zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions. Job Description Reporting to Front Office Manager, the Guest Services Manager oversees the daily Front Office operations, ensuring that the highest levels of hospitality and services are delivered as per required standards. He/she will represent the Hotel in the absence of senior management, handles problem resolution and all guest related situation. Manages the flow of questions and directs guests within the lobby. Primary Responsibilities Manages the guest journey from pre-arrival to post-departure Manages the Pullman Singapore Orchard guest experience through a seamless flow of processes. Ensures the smooth running of the hotel operations by performing all tasks as required. Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Upholds a flawless impression and perception of the Pullman Singapore Orchard, Pullman services, products, and colleagues. Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through personalized service. Works with Front Office, F&B and Housekeeping Team to ensure seamless service and operations. Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect. Attends to guest incidents and handles problem resolution. Assists with the daily operations of Front Office. Drives the ALL Loyalty Programme for new registrations. Qualifications Diploma from preferably hospitality or related field Minimum 3 years’ relevant experience with at least 1 year at a managerial level Excellent communication and written skills in English and ability to communicate in a second language Has knowledge of Opera (PMS) and POS Additional Information Possess strong interpersonal skills. Understand and addresses guests and/or colleagues needs. Train and motivate colleagues. Create and maintain a cohesive environment for the team. Focus on service with an eye for detail and an approachable attitude. Work well under pressure, with the ability to analyze and resolve issues by exercising good judgment. Prioritise and organize work assignments and delegates work effectively. Self-motivated and show good initiative in a dynamic environment. Ensure security and confidentiality of guest and hotel information. Possess good computer and property management system skills Embrace and responds to change effectively Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The Guest Services Manager oversees daily front office operations and ensures the delivery of high-quality hospitality standards. They are responsible for managing the guest journey, resolving incidents, and leading the team to provide personalized service.
Guest Services Manager at Accor
Singapore, , Singapore - Full Time
Skills Needed
Front Office Operations, Guest Services, Problem Resolution, Team Leadership, Communication, Opera Pms, Pos Systems, Staff Training, Interpersonal Skills, Attention To Detail, Decision Making, Conflict Management, Hospitality Management, Guest Experience Management
Specialization
Candidates must hold a diploma in hospitality or a related field and possess at least 3 years of relevant experience, including 1 year in a managerial role. Proficiency in Opera PMS and strong communication skills in English are required.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Little Palm Island Resort & Spa, a Noble House Resort
Summerland Key, Florida, United States - Full Time
Skills Needed
Guest Experience, Team Leadership, Operations Oversight, Concierge, Front Desk, Dockmaster, Dockhand, Beach Attendant, Luxury Resort Experience, Mentoring, Training, Hospitality
Specialization
Success requires being the driving force behind the guest experience, utilizing a welcoming personality combined with experience leading a team at a luxury resort. The candidate must be able to mentor and train the Guest Services team to deliver exceptional service levels and possess the drive to exceed expectations at this iconic location.
Experience Required
Minimum 5 year(s)
Environmental Services at CentraCare
Monticello, Minnesota, United States - Full Time
Skills Needed
Cleaning, Housekeeping, Sanitation, Communication, Interpersonal Skills, Computer Literacy, Teamwork, Safety Compliance
Specialization
Candidates must possess basic computer knowledge and the ability to work both independently and as part of a team. Proficiency in reading and communicating effectively in English is required.
Environmental Services at CentraCare
Monticello, Minnesota, United States - Full Time
Skills Needed
Cleaning, Sanitization, Communication, Interpersonal Skills, Computer Literacy, Teamwork, Time Management
Specialization
Requires basic computer knowledge and the ability to work both independently and as part of a team. Candidates must possess strong written and verbal communication skills in English.
Guest Services Manager at Harmons
Orem, Utah, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Training, Inventory Management, Scheduling, Communication, Organization, Problem Solving, Policy Interpretation, Math Skills, 10 Key Operation, Postal Services, Refund Processing, Mentoring, Feedback Delivery
Specialization
Candidates should possess basic math and 10-key skills, excellent organization, and strong verbal and listening communication abilities to interact effectively with customers and staff. A high school diploma or GED is preferred, along with integrity, a positive attitude, and the ability to work weekends, evenings, and holidays.
Client Services Intern at Relevate Health
Cincinnati, Ohio, United States - Full Time
Skills Needed
Communication, Client Leadership, Project Management, Time Management, Organization, Attention To Detail, Interpersonal Skills, Teamwork, Follow Through, Learning Agility, Technical Communication, Note Taking, Stakeholder Communication
Specialization
Candidates must be currently enrolled undergraduate students, preferably rising sophomores, juniors, or seniors, and must be available for the full 8-week paid program duration. Essential qualities include strong communication skills, a willingness to learn, and the ability to thrive in a fast-paced, collaborative environment.
Services Technician-W2 at Insight Enterprises Inc
Hanover Park, Illinois, United States - Full Time
Skills Needed
Hardware Configuration, Software Configuration, Troubleshooting, Quality Control, Desktop Configuration, Laptop Configuration, Mobile Device Configuration, Server Configuration, Image Deployment, Windows Operating Systems, Vendor Diagnostics, Imaging Software, Ghost, Mdt, Sccm, Hardware Troubleshooting
Specialization
Candidates need a Bachelor's degree or two years of related experience, along with required experience in PCs, messaging, and server software applications. Extensive knowledge of Windows operating systems and at least one year of hardware troubleshooting experience for laptops and desktops are essential.
Guest Services Manager at Accor
Clark Freeport Zone, Pampanga, Philippines - Full Time
Skills Needed
Leadership, Interpersonal Skills, Training Capabilities, Service Oriented, Attention To Detail, Problem Solving, Communication, Teamwork, Cultural Awareness, Adaptability, Judgment, Human Resources Management, Business Acumen, Guest Focus, Opera Pms Proficiency
Specialization
Candidates should preferably have a Diploma in Hospitality Management, with 4-5 years of relevant experience in hotel operations, specifically Front Office or Guest Services. Proficiency in Opera PMS and MS Office 360 applications, along with strong English communication skills, is required.
Experience Required
Minimum 2 year(s)
Intern - Card Services at Gulf Coast Bank & Trust
Metairie, Louisiana, United States - Full Time
Skills Needed
Computer Skills, Customer Service, Attention To Detail, Analytical Skills, Problem Solving, Critical Thinking, Communication, Teamwork, Troubleshooting, Policy Knowledge, Procedure Knowledge, Regulation Knowledge
Specialization
Candidates must be pursuing a Bachelor's or Master's degree, preferably in Business, and maintain a minimum cumulative GPA of 3.0. Essential qualities include being a highly motivated self-starter with strong analytical, problem-solving, critical thinking, communication, and teamwork skills.
Intern-Global Services at Lilly
Bengaluru, karnataka, India - Full Time
Skills Needed
Computer Science, Information Technology, Artificial Intelligence, Analytical Skills, Problem Solving, Communication Skills, Project Management, Data Analysis, Machine Learning, Workflow Automation, Documentation, Research, Compliance, Technical Writing, Cross Functional Collaboration
Specialization
Candidates must be pursuing a Bachelor’s degree in Computer Science, IT, AI, or a related discipline. Applicants should possess strong analytical skills, an AI-first mindset, and the ability to work effectively in a fast-paced environment.
Client Services Intern at WellDyne
, , - Full Time
Skills Needed
Data Organization, Reporting, Excel, Documentation, Financial Tracking, Process Consistency, Attention To Detail, Communication, Time Management, Data Analysis
Specialization
Candidates must be current undergraduate students with strong attention to detail and organizational skills. Proficiency in Excel and the ability to manage multiple tasks while maintaining clear communication are required.
Dining Services Aide-2 at Covenant Living
Grand Rapids, Michigan, United States - Full Time
Skills Needed
Dining Service, Food Service, Customer Service, Sanitation, Haccp Protocols, Food Safety, Tray Line Assembly, Table Service, Communication Skills, Analytical Skills, Small Wares Handling, Resident Rights Knowledge
Specialization
Candidates should have relevant dining experience, with at least one year of experience in a healthcare setting preferred. Applicants must demonstrate effective communication skills and a thorough understanding of food safety, sanitation, and HACCP protocols.
Guest Services Manager at Strong National Museum
Rochester, New York, United States - Full Time
Skills Needed
Guest Services, Team Leadership, Conflict Resolution, Staff Training, Performance Management, Operational Oversight, First Aid, Cpr, Communication, Problem Solving, Time Management, Microsoft Office, Inventory Management, Safety Procedures, Mentoring, Customer Service
Specialization
Candidates must have a high school diploma or equivalent, with a bachelor's degree preferred, and possess strong leadership and conflict resolution skills. The role requires flexible availability, including weekends and holidays, and the ability to obtain First Aid/CPR certification.
Experience Required
Minimum 2 year(s)
Guest Services Manager at Healthy Living
South Burlington, Vermont, United States - Full Time
Skills Needed
Team Leadership, Staff Development, Customer Service, Pos Systems, Cash Handling, Staff Scheduling, Conflict Resolution, Performance Management, Loss Prevention, Operational Excellence, Communication, Problem Solving, Training, Hiring, Onboarding
Specialization
The position requires previous experience in a leadership or customer service role and the ability to work a full-time schedule including evenings, weekends, and holidays. Candidates must possess strong communication, organizational, and problem-solving skills to manage POS systems and staff effectively.
Experience Required
Minimum 2 year(s)
Guest Services Manager at coborns
Moorhead, Minnesota, United States - Full Time
Skills Needed
Supervision, Team Leadership, Customer Service, Bookkeeping, Front End Operations, Conflict Resolution, Communication, Time Management, Problem Solving, Retail Operations
Specialization
The role requires a friendly and dependable individual who is passionate about working with people. Candidates should be capable of supporting team members and maintaining operational standards in a retail environment.
Guest Services Manager at Accor
Honolulu, Hawaii, United States - Full Time
Skills Needed
Front Office Operations, Leadership, Guest Services, Conflict Resolution, Communication, Staff Supervision, Hotel Management, Problem Solving, Team Coordination, Customer Service
Specialization
Candidates must have a high school diploma or equivalent and at least two years of experience in front desk or guest services. Strong leadership, communication skills, and a working knowledge of hotel operations are required.
Experience Required
Minimum 2 year(s)
Manager Field Services at UnityPoint Health
West Des Moines, Iowa, United States - Full Time
Skills Needed
Field Service Management, It Operations, Team Leadership, Healthcare It, Incident Management, Troubleshooting, Hipaa Compliance, Hitech Compliance, Sla Management, Network Connectivity, Telehealth Platforms, Project Alignment, Analytics Reporting, End User Support, Escalation Management, Operational Excellence
Specialization
Candidates must possess a Bachelor's degree and have at least five years of experience in Information Technology, with three years in a managerial role. A valid driver's license is required for travel between work sites.
Experience Required
Minimum 5 year(s)
AVP of Credit Services at Park Community Credit Union
Louisville, Kentucky, United States - Full Time
Skills Needed
Credit Management, Delinquency Management, Loan Recovery, Staff Leadership, Financial Analysis, Regulatory Compliance, Performance Management, Risk Mitigation, Decision Making, Communication Skills, Mentoring, Policy Development, Bank Secrecy Act, Anti Money Laundering, Resource Allocation
Specialization
Candidates must have five to eight years of similar or related experience and a bachelor's degree or equivalent industry certification. Strong leadership, analytical, and decision-making skills are required to manage staff and maintain credit union assets.
Experience Required
Minimum 5 year(s)
Guest Services Captain at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Nikkō, , Japan - Full Time
Skills Needed
Guest Services, Check In And Check Out, Billing Verification, Telephone Switchboard Operation, Cash Handling, Conflict Resolution, Communication, Teamwork, Attention To Detail, Professionalism, Hospitality Standards, Data Entry, Reporting, Problem Solving, Customer Satisfaction
Specialization
The position requires a high school diploma or G.E.D. equivalent. No prior related work or supervisory experience is necessary for this role.
Guest Services Manager at Harmons
Orem, Utah, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Training, Scheduling, Inventory Management, Refund Processing, Postal Services, Communication Skills, Organization, Problem Solving, Policy Interpretation, Team Leadership, Record Keeping, Time Management, Conflict Resolution, Data Entry
Specialization
Candidates should possess basic math and 10-key skills, along with excellent organizational and communication abilities to interact effectively with customers and staff. A high school diploma or GED is preferred, and the ability to work weekends, evenings, and holidays is required.