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Guest Services Supervisor at Accor
Singapore, , Singapore - Full Time
Skills Needed
Guest Services, Hospitality, Communication Skills, Problem Solving, Time Management, Supervisory Skills, Customer Engagement, Cash Handling, Team Coordination, Room Management, Training, Detail Orientation, Interpersonal Skills, Computer Skills, Pms Knowledge, Multi Tasking
Specialization
Candidates should have a minimum of 'O' level qualification, with a diploma or degree in hospitality preferred. At least 2 years of relevant experience in a luxury hotel, including 1 year in a supervisory role, is required.
Experience Required
Minimum 2 year(s)
Employment Services Roles at MedHealth
Hamilton Hill, Western Australia, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Motivating Clients, Building Relationships, Client Service, Compliance, Documentation, Kpi Achievement, Transforming Lives, Person First Approach, Tailoring Support, Job Readiness, Sustainable Employment, Exceptional Service
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Employment Services Roles at MedHealth
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Client Facing, Motivating, Empowering, Building Relationships, Sourcing Job Opportunities, Placing Clients, Compliance, Exceptional Service, Creative Problem Solving, Collaboration, Determination, Integrity, Compassion, Thriving Together
Specialization
Candidates should have experience in customer service or a client-facing role and ideally have worked with people overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Employment Services Roles at MedHealth
Mirrabooka, Western Australia, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Customer Service, Relationship Building, Motivation, Empowerment, Compliance, Documentation, Kpi Achievement, Client Support, Job Readiness, Sustainable Employment, Communication, Integrity, Determination
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Building Services Officer at EML
Adelaide, South Australia, Australia - Full Time
Skills Needed
Communication Skills, Attention To Detail, Problem Solving, Microsoft Office Suite, Phone Etiquette, Initiative
Specialization
Previous experience in handling a high volume of incoming calls is required, along with excellent phone manners and attention to detail. Proficiency in Microsoft Office Suite is also necessary.
Employment Services Roles at MedHealth
Mackay, Queensland, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Customer Service, Relationship Building, Motivation, Empowerment, Compliance, Documentation, Kpi Achievement, Client Support, Job Readiness, Sustainable Employment, Communication, Integrity, Determination
Specialization
Candidates should have experience in customer service or client-facing roles and be confident in liaising with various stakeholders. A current driver's license is required, and no prior employment services experience is necessary.
Client Services Associate at SPS-North America
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Time Management, Problem Solving, Pc Skills, Ms Office Suite, Multi Tasking, Shipping Procedures, Mail Management, Maintenance Duties, Copy/Print Equipment, Professionalism, Training, Light Cleaning, Relationship Building
Specialization
A high school diploma is required, along with 1+ years of prior work experience preferred. Candidates should possess excellent organizational skills and the ability to handle multiple tasks simultaneously.
Client Services Executive at SGS
Mount Wellington, Auckland Region, New Zealand - Full Time
Skills Needed
Client Services, Account Management, Customer Satisfaction, Sales, Reporting, Business Development, Crm Systems, Complaint Resolution, Operational Excellence, Audit Operations, Scheduling, Proactive Sales, Relationship Building, Kpi Compliance, Invoice Management, Stakeholder Engagement
Specialization
Candidates should possess strong key account management and customer service skills, along with demonstrated experience in client services operations. A comprehensive understanding of audit operations and scheduling is also required.
Experience Required
Minimum 2 year(s)
Employment Services Roles at MedHealth
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Client Facing, Motivating Clients, Building Relationships, Sourcing Job Opportunities, Placing Clients, Compliance, Exceptional Service, Creative Problem Solving, Collaboration, Determination, Integrity, Compassion, Thriving Together
Specialization
Candidates should have experience in customer service or a client-facing role and ideally have worked with people overcoming challenges. A current driver's license is required, and no prior employment service experience is necessary.
Agent multiservices H/F ♿ at APF ENTREPRISES
Écully, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Good Physical Condition, Computer Knowledge, Driving License B, Teamwork, Good Writing Skills, Good Interpersonal Skills, Handyman Skills
Specialization
Candidates should have good physical condition and computer skills, along with a valid driving license. Additional qualities include punctuality, teamwork, and good communication skills.
Agent multiservices H/F ♿ at APF ENTREPRISES
Écully, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Good Physical Condition, Computer Knowledge, Driving License B, Teamwork, Good Writing Skills, Good Interpersonal Skills, Maintenance Skills
Specialization
Candidates should possess good physical condition and computer knowledge, along with a valid driving license. Additional qualities include punctuality, teamwork, and basic maintenance skills.
Employment Services Roles at MedHealth
Melbourne, Victoria, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Customer Service, Client Facing, Relationship Building, Motivating Clients, Compliance, Documentation, Kpi Achievement, Sustainable Employment, Integrity, Determination, Thriving Together
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Employment Services Roles at MedHealth
Fortitude Valley, Queensland, Australia - Full Time
Skills Needed
Customer Service, Client Facing, Motivating Clients, Building Relationships, Liaising With Stakeholders, Working Towards Kpis, Transforming Lives, Creative Problem Solving, Collaboration, Integrity, Compassion, Determination, Thriving Together
Specialization
Candidates should have experience in customer service or a client-facing role, ideally with experience working with people overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Manager, Support Services at Modernizing Medicine Inc
Hyderabad, Telangana, India - Full Time
Skills Needed
Team Leadership, Customer Support Excellence, Process Optimization, Performance Metrics, Cross Functional Collaboration, Training & Development, Issue Escalation Management, Customer Advocacy, Technical Support, Problem Solving, Communication, Interpersonal Skills, Mentoring, Team Building, Conflict Resolution, Support Workflows
Specialization
Candidates should have over 5 years of experience in technical support or customer success roles, with at least 2 years in a leadership position. Strong analytical, leadership, and communication skills are essential, along with familiarity with support tools and high-pressure environments.
Experience Required
Minimum 5 year(s)
Building Services Officer at EML
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Communication Skills, Attention To Detail, Problem Solving, Microsoft Office Suite, Phone Etiquette, Initiative
Specialization
Previous experience in handling a high volume of incoming calls is required. Candidates should possess excellent phone manners and attention to detail, along with proficiency in Microsoft Office applications.
Building Services Manager at LGC Group
Guildford, England, United Kingdom - Full Time
Skills Needed
Project Management, Contract Management, Health And Safety, Building Regulations, Building Management Systems, Laboratory Infrastructure, Engineering Background, Microsoft Office 365, Sharepoint, Autocad, Team Management, Communication Skills, Organizational Skills, Problem Solving Skills, Continuous Improvement, Quality Assurance
Specialization
Candidates should have strong project management experience and a solid understanding of health and safety regulations. Experience with Building Management Systems and managing a small team is desirable.
Experience Required
Minimum 5 year(s)
Employment Services Roles at MedHealth
Midland, Western Australia, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Motivating Clients, Building Relationships, Client Service, Compliance, Documentation, Kpi Achievement, Transforming Lives, Person First Approach, Tailoring Support, Thinking Outside The Box, Sustainable Employment, Job Readiness
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Employment Services Roles at MedHealth
Rockingham, Western Australia, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Motivating Clients, Building Relationships, Client Empowerment, Compliance Adherence, Customer Service, Stakeholder Liaison, Kpi Achievement, Transforming Lives, Person First Approach, Tailored Support, Job Readiness, Sustainable Employment
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Network Services Engineer at Susquehanna International Group, LLP (SIG)
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Support, Troubleshooting, Network Hardware, Local Area Networks, Internet Protocols, Fibre Standards, Copper Standards, Ethernet Technologies, Wireless Technologies, Ccna, Ccnp, Python, Perl
Specialization
Candidates should have a BS or MS in a technical field and experience in LAN network support. Knowledge of network hardware and protocols, as well as CCNA to CCNP certification, is required.
Employment Services Roles at MedHealth
Shellharbour City Centre, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Client Facing, Motivating Clients, Building Relationships, Liaising With Stakeholders, Working Towards Kpis, Transforming Lives, Creative Problem Solving, Collaboration, Integrity, Compassion, Determination, Thriving Together
Specialization
Candidates should have experience in customer service or a client-facing role, ideally with experience working with people overcoming challenges. A current driver's license is required, and no prior employment service experience is necessary.
Guest Services Supervisor at Accor
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Services, Hospitality, Communication Skills, Problem Solving, Time Management, Supervisory Skills, Customer Engagement, Cash Handling, Team Coordination, Room Management, Training, Detail Orientation, Interpersonal Skills, Computer Skills, PMS Knowledge, Multi-tasking

Industry

Hospitality

Description
Company Description Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions. Job Description The Guest Services Supervisor will supervise the Front Desk team in the daily operations and ensure that the highest level of hospitality and services are rendered throughout the entire guest journey. Maximise the outcome of upsell and cross-sell opportunities. Primary Responsibilities · Proactively engaging with guest upon arrival or during check in · Recommend guest for either higher room category, breakfast component, early check in fee or late check out fee · Ensuring guests receive the experience as detailed in brand standards. Aim to achieve the scores and goals set by management. · Proactively engaging with guest upon arrival or during check in. · Recommend guest for either higher room category, breakfast component, early check in fee or late check out fee. · Maintain guest folios and handles all cash and credit card transactions · Initiate and maintain effective coordination and communication within the Front Office department and other departments · Maintain guest recognition programs, accurate guest recognition reports and handling of guests' complaints · Ensure all guest requests are fulfilled by coordinating with the concerned departments i.e. Housekeeping, F&B, Butler and Concierge · Supervise the Guest Service team to ensure smooth operations during check-in and check-out, VIP management and room blocking. · Assist guests with luggage upon their arrival and departure · Explain room features and amenities thus ensuring guest comfort and satisfaction throughout their stay in the hotel · Provide accurate and valuable information and directions to guests about the city and Singapore, where appropriate · Ensure that all guests in the driveway area receive the highest level of professional welcome and farewell from our hotel · Ensure the overall co-ordination and execution of all activities at the hotel driveway area especially in relations to guest transportation · Maintain high standard of cleanliness and safety at hotel driveway and vicinity to upkeep the image of the hotel · Handles all guests’ requests and queries Qualifications Minimum ‘O’ level qualification Diploma or Degree from preferably hospitality or related field preferred Minimum 2 years relevant experience in luxury hotel with at least 1 year at a supervisory level Excellent written and communication skills in English and ability to communicate in a second language Good technical knowledge of Heart of House and Guest Services Operations Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training, and coaching Effective multi-tasking and time management skills Knowledge and experience in problem solving Has knowledge of Opera (PMS) Additional Information Possess strong interpersonal skills. Understand and addresses guests and/or colleagues needs. Train and motivate colleagues. Create and maintain a cohesive environment for the team. Focus on service with an eye for detail and an approachable attitude. Work well under pressure, with the ability to analyze and resolve issues by exercising good judgment. Prioritise and organize work assignments and delegates work effectively. Self-motivated and show good initiative in a dynamic environment. Ensure security and confidentiality of guest and hotel information. Possess good computer and property management system skills Embrace and responds to change effectively

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Responsibilities
The Guest Services Supervisor will oversee the Front Desk team to ensure exceptional hospitality and service throughout the guest journey. This includes engaging with guests, managing requests, and coordinating with various departments to enhance guest experiences.
Guest Services Supervisor at Accor
Singapore, , Singapore - Full Time
Skills Needed
Guest Services, Hospitality, Communication Skills, Problem Solving, Time Management, Supervisory Skills, Customer Engagement, Cash Handling, Team Coordination, Room Management, Training, Detail Orientation, Interpersonal Skills, Computer Skills, Pms Knowledge, Multi Tasking
Specialization
Candidates should have a minimum of 'O' level qualification, with a diploma or degree in hospitality preferred. At least 2 years of relevant experience in a luxury hotel, including 1 year in a supervisory role, is required.
Experience Required
Minimum 2 year(s)
Employment Services Roles at MedHealth
Hamilton Hill, Western Australia, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Motivating Clients, Building Relationships, Client Service, Compliance, Documentation, Kpi Achievement, Transforming Lives, Person First Approach, Tailoring Support, Job Readiness, Sustainable Employment, Exceptional Service
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Employment Services Roles at MedHealth
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Client Facing, Motivating, Empowering, Building Relationships, Sourcing Job Opportunities, Placing Clients, Compliance, Exceptional Service, Creative Problem Solving, Collaboration, Determination, Integrity, Compassion, Thriving Together
Specialization
Candidates should have experience in customer service or a client-facing role and ideally have worked with people overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Employment Services Roles at MedHealth
Mirrabooka, Western Australia, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Customer Service, Relationship Building, Motivation, Empowerment, Compliance, Documentation, Kpi Achievement, Client Support, Job Readiness, Sustainable Employment, Communication, Integrity, Determination
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Building Services Officer at EML
Adelaide, South Australia, Australia - Full Time
Skills Needed
Communication Skills, Attention To Detail, Problem Solving, Microsoft Office Suite, Phone Etiquette, Initiative
Specialization
Previous experience in handling a high volume of incoming calls is required, along with excellent phone manners and attention to detail. Proficiency in Microsoft Office Suite is also necessary.
Employment Services Roles at MedHealth
Mackay, Queensland, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Customer Service, Relationship Building, Motivation, Empowerment, Compliance, Documentation, Kpi Achievement, Client Support, Job Readiness, Sustainable Employment, Communication, Integrity, Determination
Specialization
Candidates should have experience in customer service or client-facing roles and be confident in liaising with various stakeholders. A current driver's license is required, and no prior employment services experience is necessary.
Client Services Associate at SPS-North America
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Organizational Skills, Time Management, Problem Solving, Pc Skills, Ms Office Suite, Multi Tasking, Shipping Procedures, Mail Management, Maintenance Duties, Copy/Print Equipment, Professionalism, Training, Light Cleaning, Relationship Building
Specialization
A high school diploma is required, along with 1+ years of prior work experience preferred. Candidates should possess excellent organizational skills and the ability to handle multiple tasks simultaneously.
Client Services Executive at SGS
Mount Wellington, Auckland Region, New Zealand - Full Time
Skills Needed
Client Services, Account Management, Customer Satisfaction, Sales, Reporting, Business Development, Crm Systems, Complaint Resolution, Operational Excellence, Audit Operations, Scheduling, Proactive Sales, Relationship Building, Kpi Compliance, Invoice Management, Stakeholder Engagement
Specialization
Candidates should possess strong key account management and customer service skills, along with demonstrated experience in client services operations. A comprehensive understanding of audit operations and scheduling is also required.
Experience Required
Minimum 2 year(s)
Employment Services Roles at MedHealth
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Client Facing, Motivating Clients, Building Relationships, Sourcing Job Opportunities, Placing Clients, Compliance, Exceptional Service, Creative Problem Solving, Collaboration, Determination, Integrity, Compassion, Thriving Together
Specialization
Candidates should have experience in customer service or a client-facing role and ideally have worked with people overcoming challenges. A current driver's license is required, and no prior employment service experience is necessary.
Agent multiservices H/F ♿ at APF ENTREPRISES
Écully, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Good Physical Condition, Computer Knowledge, Driving License B, Teamwork, Good Writing Skills, Good Interpersonal Skills, Handyman Skills
Specialization
Candidates should have good physical condition and computer skills, along with a valid driving license. Additional qualities include punctuality, teamwork, and good communication skills.
Agent multiservices H/F ♿ at APF ENTREPRISES
Écully, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Good Physical Condition, Computer Knowledge, Driving License B, Teamwork, Good Writing Skills, Good Interpersonal Skills, Maintenance Skills
Specialization
Candidates should possess good physical condition and computer knowledge, along with a valid driving license. Additional qualities include punctuality, teamwork, and basic maintenance skills.
Employment Services Roles at MedHealth
Melbourne, Victoria, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Customer Service, Client Facing, Relationship Building, Motivating Clients, Compliance, Documentation, Kpi Achievement, Sustainable Employment, Integrity, Determination, Thriving Together
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Employment Services Roles at MedHealth
Fortitude Valley, Queensland, Australia - Full Time
Skills Needed
Customer Service, Client Facing, Motivating Clients, Building Relationships, Liaising With Stakeholders, Working Towards Kpis, Transforming Lives, Creative Problem Solving, Collaboration, Integrity, Compassion, Determination, Thriving Together
Specialization
Candidates should have experience in customer service or a client-facing role, ideally with experience working with people overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Manager, Support Services at Modernizing Medicine Inc
Hyderabad, Telangana, India - Full Time
Skills Needed
Team Leadership, Customer Support Excellence, Process Optimization, Performance Metrics, Cross Functional Collaboration, Training & Development, Issue Escalation Management, Customer Advocacy, Technical Support, Problem Solving, Communication, Interpersonal Skills, Mentoring, Team Building, Conflict Resolution, Support Workflows
Specialization
Candidates should have over 5 years of experience in technical support or customer success roles, with at least 2 years in a leadership position. Strong analytical, leadership, and communication skills are essential, along with familiarity with support tools and high-pressure environments.
Experience Required
Minimum 5 year(s)
Building Services Officer at EML
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Communication Skills, Attention To Detail, Problem Solving, Microsoft Office Suite, Phone Etiquette, Initiative
Specialization
Previous experience in handling a high volume of incoming calls is required. Candidates should possess excellent phone manners and attention to detail, along with proficiency in Microsoft Office applications.
Building Services Manager at LGC Group
Guildford, England, United Kingdom - Full Time
Skills Needed
Project Management, Contract Management, Health And Safety, Building Regulations, Building Management Systems, Laboratory Infrastructure, Engineering Background, Microsoft Office 365, Sharepoint, Autocad, Team Management, Communication Skills, Organizational Skills, Problem Solving Skills, Continuous Improvement, Quality Assurance
Specialization
Candidates should have strong project management experience and a solid understanding of health and safety regulations. Experience with Building Management Systems and managing a small team is desirable.
Experience Required
Minimum 5 year(s)
Employment Services Roles at MedHealth
Midland, Western Australia, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Motivating Clients, Building Relationships, Client Service, Compliance, Documentation, Kpi Achievement, Transforming Lives, Person First Approach, Tailoring Support, Thinking Outside The Box, Sustainable Employment, Job Readiness
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Employment Services Roles at MedHealth
Rockingham, Western Australia, Australia - Full Time
Skills Needed
Compassion, Tenacity, Creative Problem Solving, Collaboration, Motivating Clients, Building Relationships, Client Empowerment, Compliance Adherence, Customer Service, Stakeholder Liaison, Kpi Achievement, Transforming Lives, Person First Approach, Tailored Support, Job Readiness, Sustainable Employment
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment services experience is necessary.
Network Services Engineer at Susquehanna International Group, LLP (SIG)
Sydney, New South Wales, Australia - Full Time
Skills Needed
Network Support, Troubleshooting, Network Hardware, Local Area Networks, Internet Protocols, Fibre Standards, Copper Standards, Ethernet Technologies, Wireless Technologies, Ccna, Ccnp, Python, Perl
Specialization
Candidates should have a BS or MS in a technical field and experience in LAN network support. Knowledge of network hardware and protocols, as well as CCNA to CCNP certification, is required.
Employment Services Roles at MedHealth
Shellharbour City Centre, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Client Facing, Motivating Clients, Building Relationships, Liaising With Stakeholders, Working Towards Kpis, Transforming Lives, Creative Problem Solving, Collaboration, Integrity, Compassion, Determination, Thriving Together
Specialization
Candidates should have experience in customer service or a client-facing role, ideally with experience working with people overcoming challenges. A current driver's license is required, and no prior employment service experience is necessary.
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