MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

KNOWLEDGE AND ATTRIBUTES:

• Seasoned knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models.
• Ability to work with costing models in partnership with sales and finance stakeholders.
• Seasoned proficiency in Application and Cloud/Infrastructure Managed Services.
• Ability to communicate potential improvements and value of solutions to all levels of stakeholders.
• Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in.
• Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.
• Up to date knowledge on emerging trends in technology, Managed Services Integration, Application Development – DevSecOps, Cloud Native Service Applications, Microsoft Development platforms, and Open-Source Software, Cloud platforms like Azure, AWS and GCP, Data Analytics, Containers, RPA, IoT, and Intelligent Automation.
• Analytical abilities to discover and analyze all input and data.
• Passion for staying abreast of related industry trends and best practices.
• Passion for learning and growing in related specialization.

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS:

• Bachelor’s degree or equivalent in Information technology/systems or a related field.
• Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred.
• Scaled Agile certification or equivalent is desirable.
• Additional desirable technology / vendor certifications are AWS Cloud Practitioner Essentials Training, MS Azure Fundamentals Training, or the latest equivalent.

REQUIRED EXPERIENCE:

• Seasoned track record of designing managed services solutions to large enterprise accounts.
• Seasoned demonstrated proof of structuring large, multi-year profitable contracts.
• Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design.
• Seasoned experience working in an environment with global delivery and in multiple geographies and industries.
  Workplace type:
  Hybrid Working

KEY RESPONSIBILITIES:

• Designs relatively complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains.
• Conducts sales presentations, product demonstrations, installation, and maintenance of company products.
• Designs the Managed Service offering, interfacing with the platform delivery team.
• Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market
• Responsible for the service design deliverables of the solution, working with internal teams and partners to ensure supportability.
• Supports the validation processes by obtaining sign-off from technical, service, and costing stakeholders.
• Provides services design of solutions for the client that will be commercially competitive whilst mitigating risk.
• Maps the client’s requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices).
• Executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology).
• Assists the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client’s current architecture, platforms, and operating models.
• Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future
• Assists the sales teams to have a commercial model discussion with the client.
• Identifies all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract term.
• Assist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition.
• Performs any other related task as required.