INTRODUCTION

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Product Manager today with HCA Healthcare.

JOB SUMMARY AND QUALIFICATIONS

Position Summary
As Product Manager for you will play a critical role in improving the efficiency and effectiveness of care team member operations. This role will design solutions that help nurse leaders at the hospital (e.g., charge nurses, house supervisors, CNOs) and division (e.g., VP’s of Nursing Operations) levels optimize operational workflows. This includes driving adoption of key technologies (e.g., iMobile phones provided to caregivers at the hospital to communicate with one another & receive alerts), upholding patient safety through proper utilization of Patient Safety Attendants (PSAs), & driving workflows to ensure appropriate 1:1 staffing ratios in our Intensive Care Units (ICUs). This position will work cross-functionally across enterprise teams to guide products from ideation to launch and beyond.

Major Responsibilities:

• Own vision, strategy, & agile planning (e.g., monthly release, quarterly planning) for applications within the Care Team Assignments product group. This includes partnering with related product teams to create / facilitate a holistic product group vision.
• Define & track metrics / key performance indicators (KPIs) to continuously value of IT investment in the platform & products (e.g., north star, driver, supporting, & diagnostic metrics)
• Establish annual and/or quarterly objectives and key results (OKRs) to define measurable goals and outcome tracking, making use of established metrics / KPIs in goal setting process
• Manage the product lifecycle from discovery through delivery & ongoing support, ensuring alignment with business goals and clarity across key stakeholders / the product squad.
• Collaborate with cross-functional teams — including analysts, engineers, and related product teams serving similar target users or delivering related solutions / use cases, & business stakeholders — to ultimately design and deliver high-value, holistic solutions.
• Follow an incremental delivery approach (e.g., proof of concept, minimum valuable product), making and testing hypotheses along the way, to maximize outcomes over output.
• Facilitate agile scrum processes within the product squad.
• Drive user-centered design practices (e.g., UX research, design sprint, story mapping, prototyping)
• Prioritize features & enhancements based on data-driven insights and stakeholder input, focusing on highest value items and balancing short-term needs with long-term strategic roadmap.
• Maintain strong relationships with stakeholders, including business teams (Clinical Services Group [CSG], Digital Transformation & Innovation [DT&I]), other product teams, & users.
• Monitor market / industry trends in healthcare and technology (e.g., artificial intelligence, data science), to inform product strategy & innovation.
• Monitor roadmaps of key businesses (CSG, DT&I) & technical/enabling teams (Data Office, Mobile Heartbeat, ITG) to ensure consideration within the product strategy.
• Ensure compliance with security, privacy, standards, and procedures as applicable throughout the product lifecycle.
• Proactively communicate risks, blockers, & roadmap status updates to stakeholders, & recommend risk mitigation strategies as needed.
• Maintain visibility of current product priorities as well as future plans (roadmaps, backlogs).
• Measure & communicate value delivery / KPI / OKR achievement to key stakeholders.
• Advocate for scalable, secure, & efficient solutions that reduce insurance denials & improve patient care coordination.
• Performs other duties as assigned
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Education & Experience:

• Master’s degree preferred
• Bachelor’s degree preferred
• 5 or more years of experience in product management, business analysis, product analysis, engineering, architecture, project management, consulting, or other relevant field required
• 1 – 3 years people management or product team leadership preferred

Licenses, Certifications, & Training:

• Agile Certification preferred

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
“The great hospitals will always put the patient and the patient’s family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Product Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

• Own vision, strategy, & agile planning (e.g., monthly release, quarterly planning) for applications within the Care Team Assignments product group. This includes partnering with related product teams to create / facilitate a holistic product group vision.
• Define & track metrics / key performance indicators (KPIs) to continuously value of IT investment in the platform & products (e.g., north star, driver, supporting, & diagnostic metrics)
• Establish annual and/or quarterly objectives and key results (OKRs) to define measurable goals and outcome tracking, making use of established metrics / KPIs in goal setting process
• Manage the product lifecycle from discovery through delivery & ongoing support, ensuring alignment with business goals and clarity across key stakeholders / the product squad.
• Collaborate with cross-functional teams — including analysts, engineers, and related product teams serving similar target users or delivering related solutions / use cases, & business stakeholders — to ultimately design and deliver high-value, holistic solutions.
• Follow an incremental delivery approach (e.g., proof of concept, minimum valuable product), making and testing hypotheses along the way, to maximize outcomes over output.
• Facilitate agile scrum processes within the product squad.
• Drive user-centered design practices (e.g., UX research, design sprint, story mapping, prototyping)
• Prioritize features & enhancements based on data-driven insights and stakeholder input, focusing on highest value items and balancing short-term needs with long-term strategic roadmap.
• Maintain strong relationships with stakeholders, including business teams (Clinical Services Group [CSG], Digital Transformation & Innovation [DT&I]), other product teams, & users.
• Monitor market / industry trends in healthcare and technology (e.g., artificial intelligence, data science), to inform product strategy & innovation.
• Monitor roadmaps of key businesses (CSG, DT&I) & technical/enabling teams (Data Office, Mobile Heartbeat, ITG) to ensure consideration within the product strategy.
• Ensure compliance with security, privacy, standards, and procedures as applicable throughout the product lifecycle.
• Proactively communicate risks, blockers, & roadmap status updates to stakeholders, & recommend risk mitigation strategies as needed.
• Maintain visibility of current product priorities as well as future plans (roadmaps, backlogs).
• Measure & communicate value delivery / KPI / OKR achievement to key stakeholders.
• Advocate for scalable, secure, & efficient solutions that reduce insurance denials & improve patient care coordination.
• Performs other duties as assigned
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.