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Customer Service Representative (Hybrid) at Informa Intelligence
Vale of White Horse, England, United Kingdom - Full Time
Skills Needed
Customer Service, Crm Systems, Salesforce, Sap, Microsoft Office, Order Processing, Conflict Resolution, Kpi Management, Sla Compliance, Communication Skills, Problem Solving, Workflow Management
Specialization
Requires previous customer service experience and proficiency in Microsoft Office, with a preference for CRM system experience. Candidates must have a good standard of education in English and Maths and the right to work in the UK.
Experience Required
Minimum 2 year(s)
Sales Account Manager at Informa Intelligence
London, England, United Kingdom - Full Time
Skills Needed
Account Management, B2b Sales, Client Relationship Management, Pipeline Management, Crm, Negotiation, Proposal Development, Cross Selling, Upselling, Business Development Strategy, Interpersonal Communication, Multitasking, Microsoft Office, Social Selling, Event Management, Customer Centricity
Specialization
Requires a minimum of 18 months of experience in sales or customer management with a high level of proficiency in English. Candidates must be proactive, organized, and comfortable with face-to-face selling in an international, fast-paced environment.
Experience Required
Minimum 2 year(s)
Head of Events at Informa Intelligence
London, England, United Kingdom - Full Time
Skills Needed
Event Management, Strategic Planning, Budget Management, Team Leadership, Stakeholder Management, Operational Delivery, Financial Reporting, Relationship Building, Project Management, Negotiation, Product Development, Customer Journey Mapping, Aviation Industry Knowledge, Communication Skills, Problem Solving, Sustainability Standards
Specialization
Candidates must have a proven track record of planning and delivering complex international events and exhibitions. Strong leadership, financial acumen, and the ability to manage high-performing teams in a business-to-business environment are essential.
Experience Required
Minimum 10 year(s)
Sales Manager at Informa Intelligence
Brighton, England, United Kingdom - Full Time
Skills Needed
Lead Generation, Relationship Building, Outbound Sales, Salesforce, Exhibition Sales, Sponsorship Sales, Digital Sales, Market Research, Customer Retention, Pipeline Management, Communication Skills, Multitasking, Telesales, Linkedin Prospecting, Account Management, Collaboration
Specialization
Candidates should have strong proactive outreach skills and experience in exhibition or events sales. Proficiency in Salesforce and the ability to manage multiple priorities concurrently are required.
Experience Required
Minimum 2 year(s)
Product Marketing Manager, Commercial at Informa Intelligence
London, England, United Kingdom - Full Time
Skills Needed
Product Marketing, Strategy Development, Kpi Analysis, Data Driven Decision Making, Account Based Marketing (Abm), Sales Enablement, Stakeholder Management, Market Positioning, Commercial Value Proposition, Forecasting, Segmentation, Client Retention, Analytical Skills, Presentation Skills, Ai Integration, Cross Functional Collaboration
Specialization
Requires proven experience in product marketing with strong expertise in KPI analysis and strategy development. Candidates must possess exceptional analytical skills and the ability to build cross-functional relationships to deliver customer-centric outcomes.
Experience Required
Minimum 5 year(s)
Senior Research Analyst at Informa Intelligence
George Town, Penang, Malaysia - Full Time
Skills Needed
Qualitative Analysis, Market Trend Forecasting, Primary Research, Secondary Research, Data Modeling, Market Projections, Excel, Pivot Tables, Technical Writing, Stakeholder Management, Lead Generation, Industrial Automation, Forecasting, Strategic Scoping, Interviewing, Multitasking
Specialization
Candidates need experience in an analyst or industrial automation role with strong proficiency in Excel for data manipulation and forecasting. Excellent writing skills and the ability to conduct professional industry interviews are essential.
Experience Required
Minimum 5 year(s)
Sales Executive at Informa Intelligence
Şişli, Istanbul, Turkey - Full Time
Skills Needed
Business Development, Account Management, Lead Generation, Market Research, Sales Strategy, Sponsorship Packaging, Crm Systems, English Proficiency, Turkish Proficiency, Ms Office, Analytical Thinking, Interpersonal Communication, Closing Deals, Client Relationship Management, Cross Functional Collaboration
Specialization
Requires a university degree and at least three years of experience in sales or account management, preferably within events or media. Must be fluent in English and Turkish with a valid driving license and proficiency in CRM systems.
Experience Required
Minimum 2 year(s)
Product Marketing Manager, Commercial at Informa Intelligence
London, England, United Kingdom - Full Time
Skills Needed
Product Marketing, Strategy Development, Kpi Analysis, Data Driven Decision Making, Account Based Marketing (Abm), Sales Enablement, Value Proposition Design, Market Segmentation, Stakeholder Management, Forecasting, Client Retention Strategy, Cross Functional Collaboration, Campaign Performance Tracking, Ai Integration, Presentation Skills, Analytical Thinking
Specialization
Candidates need proven experience in product marketing with strong expertise in KPI analysis and data-driven strategy. Exceptional communication skills and the ability to build cross-functional relationships with sales and brand teams are essential.
Experience Required
Minimum 5 year(s)
Head Barista at Acquire Intelligence
Pasig, Metro Manila, Philippines - Full Time
Skills Needed
Espresso Extraction, Milk Texturing, Brewing Methods, Inventory Management, Cash Reconciliation, Team Leadership, Staff Training, Customer Service, Food Safety Compliance, Pos Operations, Stock Rotation, Hospitality Management
Specialization
Requires a minimum of 3 years of experience in a specialty coffee environment with previous experience in a supervisory or senior barista role. Candidates must possess strong technical coffee skills and proven ability to train and mentor staff.
Experience Required
Minimum 2 year(s)
Sales Manager at Informa Intelligence
Ho Chi Minh City, , Vietnam - Full Time
Skills Needed
Sales Management, Client Relationship Management, Market Research, Business Development, Project Management, Interpersonal Skills, English Proficiency, Mandarin Proficiency, Salesforce Crm, Up Selling, Strategic Planning, Cross Functional Coordination
Specialization
Requires a university diploma and at least three years of experience in a similar sales role, preferably within the healthcare or expo industry. Must possess strong interpersonal skills, project management abilities, and fluency in English.
Experience Required
Minimum 2 year(s)
Business Development Manager at Informa Intelligence
Chiyoda, , Japan - Full Time
Skills Needed
New Logo Acquisition, Go To Market Strategy, B2b Sales Methodologies, Consultative Selling, Solution Selling, Outbound Prospecting, Pipeline Management, Crm Proficiency, Market Intelligence, Persona Mapping, Competitive Analysis, Strategic Campaign Execution, Complex Pursuits, Presentation Skills, Market Segmentation, Demand Generation
Specialization
Ideally requires 5+ years of experience selling technology market intelligence or research consulting services with a proven 'hunter' track record. Must possess mastery of consultative B2B sales methodologies and experience closing deals in the $100K+ range.
Experience Required
Minimum 5 year(s)
Principal Consultant, Enterprise Consulting at Informa Intelligence
Shenzhen, Guangdong Province, China - Full Time
Skills Needed
Strategic Business Insight, Strategic Relationship Management, Project Delivery, Dynamic Problem Solving, Commercial Acumen, Executive Communication, Go To Market Strategy, Partner Ecosystem Development, Competitive Positioning, Business Development, Pipeline Development, Thought Leadership, Facilitation, Enterprise It Knowledge, Cloud Computing, Cybersecurity
Specialization
Requires a proven consulting leader with deep expertise in APAC technology markets and strong commercial acumen. Must possess exceptional communication skills in English and the ability to translate complex data into actionable executive strategies.
Experience Required
Minimum 10 year(s)
People Business Partner (12 month maternity cover) at Informa Intelligence
Abingdon, England, United Kingdom - Full Time
Skills Needed
Hr Business Partnering, Change Management, Talent Planning, Performance Management, Workforce Planning, Project Management, Data Analysis, Employment Legislation, Stakeholder Influencing, Coaching, Employee Engagement, Capability Management
Specialization
Requires a proven track record in HR Business Partnering with experience in change management, reorganizations, and data-led storytelling. Must have knowledge of employment legislation and the ability to work effectively in a global, ambiguous environment.
Experience Required
Minimum 5 year(s)
Sales Manager 銷售經理 at Informa Intelligence
Taipei, , Taiwan - Full Time
Skills Needed
Sales, Business Development, Client Relationship Management, Communication, Interpersonal Skills, English Proficiency, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, Data Entry, Reporting, Strategic Relationship Building, Digital Savvy, Adaptability, International Client Management
Specialization
Candidates should hold a bachelor's degree in business or marketing and preferably have over 5 years of sales and business development experience. Strong English communication skills and proficiency in Microsoft Office are required.
Experience Required
Minimum 5 year(s)
Sales Executive at Informa Intelligence
Seoul, , South Korea - Full Time
Skills Needed
B2b Sales, Stakeholder Management, Analytical Skills, Communication Skills, Korean Fluency, English Fluency, Event Management, Digital Product Planning, International Trade, Relationship Management
Specialization
Requires fluency in Korean and English with strong analytical and stakeholder management skills. Candidates must have no restrictions on overseas business travel.
Experience Required
Minimum 2 year(s)
Sales Executive at Informa Intelligence
Seoul, , South Korea - Full Time
Skills Needed
B2b Sales, Stakeholder Management, Analytical Skills, International Trade Exhibitions, Digital Product Planning, Communication Skills, Korean Fluency, English Fluency
Specialization
Candidates must be fluent in Korean and English with strong analytical and stakeholder management skills. Ability to travel overseas for business purposes is required.
Experience Required
Minimum 2 year(s)
Brand and Content Manager – 4 month contract at Informa Intelligence
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Content Strategy, Digital Marketing, Copywriting, B2b Marketing, Seo, Ppc, Social Media Management, Data Analysis, Budget Management, Event Marketing, Visual Marketing, Stakeholder Management, Kpi Tracking, Market Research, Presentation Skills, Ms Office
Specialization
Requires a bachelor's degree in Marketing or Journalism and over 5 years of digital marketing experience, specifically within a B2B context. Candidates must be proficient in copywriting, social media scheduling tools, and data-driven decision making.
Experience Required
Minimum 5 year(s)
Head of Sales - Northern China (Beijing based) at Informa Intelligence
Beijing, Beijing, China - Full Time
Skills Needed
Strategic Leadership, Sales Management, Revenue Growth, Performance Management, Stakeholder Engagement, Negotiation, Data Analysis, Team Mentoring, Market Penetration, Business Planning, Cross Functional Collaboration, Mandarin Proficiency, English Proficiency, Six Sigma, Account Acquisition, Academic Publishing Knowledge
Specialization
Requires over 10 years of sales experience with deep knowledge of the academic publishing industry and an extensive network in academic communities. Must be native in Mandarin with professional English proficiency and a proven track record of achieving ambitious revenue targets.
Experience Required
Minimum 10 year(s)
Sales Development Representative at Informa Intelligence
London, England, United Kingdom - Full Time
Skills Needed
Lead Generation, Outbound Sales, Prospecting, Crm Proficiency, Salesforce.Com, Communication Skills, Interpersonal Skills, Content Marketing, Relationship Building, Pipeline Management, Email Outreach, Linkedin Prospecting
Specialization
Candidates should be self-starters with a growth mindset and a track record of achieving sales targets. Proficiency in Salesforce.com and strong communication skills for presenting complex solutions are required.
Research Integrity Manager at Informa Intelligence
Vale of White Horse, England, United Kingdom - Full Time
Skills Needed
Research Integrity, Publication Ethics, Editorial Policy Development, Case Investigation, Project Management, Analytical Thinking, Decision Making, Communication Skills, Manuscript Assessment, Auditing, Workshop Presentation, Stakeholder Management
Specialization
Requires experience in research within STM or AHSS disciplines and a background in scholarly books publishing and editorial assessment. Candidates must possess a deep understanding of publication ethics standards and the ability to handle sensitive integrity cases.
Experience Required
Minimum 5 year(s)
Customer Service Representative (Hybrid) at Informa Intelligence
Vale of White Horse, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, CRM Systems, Salesforce, SAP, Microsoft Office, Order Processing, Conflict Resolution, KPI Management, SLA Compliance, Communication Skills, Problem Solving, Workflow Management

Industry

Information Services

Description
Company Description Taylor & Francis Group is an Informa Business Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100. Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798. Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you. Job Description We currently have a permanent opportunity for a Customer Service Representative to work as an integral part of the department by providing outstanding customer service to our internal and external customers. Help us progress human progress through knowledge! As a Customer Service Representative you will aid in our mission by… Taking ownership of customer queries received via phone, email, live chat and in person through to resolution in line with policies/procedures, KPI’s and Customer First training best practice. Striving to increase customer satisfaction/first time resolution and reduce the need for customers to contact. Take responsibility for the processing of orders, invoices, quotes, returns and claims, working precisely and carefully, responding appropriately and swiftly to queries, problems and special requests from customers, accelerating these to team leaders and managers where appropriate. Resolving product or service problems/queries by clarifying customer issues, determining the root cause of problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution. On the back of customer contacts review the customer self-help portals (where they exist) and suggest new content or amendments to the relevant team. Managing day-to-day business processes, liaising with other departments where appropriate. Suggesting amendments to Standard Operating Procedures (SOP). Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge. Providing support to team members. Active participation in meetings, expressing your viewpoint but also recognising and listening to others. Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity or reduce costs. Using Salesforce to manage customer contacts and workflow in line with the SOP. Using SAP/Salesforce to manage orders/invoicing. You achieve personal objectives and, work to agreed KPI’s and targets including quality assurance. Qualifications What we are looking for: Experience of Microsoft Office and proven ability to acquire technical and system knowledge. Previous Customer Service experience Experience of working to KPI’s/SLA’s. A good standard of Education including English and Maths. Experience of using a CRM system would be ideal. Additional Information What we offer in return: Competitive salary An excellent work/life balance with a fantastic, flexible working culture 25 days annual leave per year plus a day off for your birthday 3 additional discretionary days off during the holiday season at the end of the year 4 paid volunteering days each year Company funded single cover private medical insurance Employee assistance programme – offering 24/7 well-being support Share Match – Plan that matches every share purchased with two free shares. Pension scheme Life assurance, plus optical and medical care What you should know: Closing date for applications: 17 June 2026 This role will be based in the UK and you must have the right to live and work in the UK This is a hybrid position that will require on site reporting at least 3x weekly. As such, we can only consider candidates within a reasonable commuting distance to our Abingdon location Please note: Our Milton Park office will be relocating from Milton Park Abingdon to Oxford City Centre in late 2027 / early 2028, offering an exciting new workplace in the heart of the city. Being Yourself at Taylor & Francis If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor. We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F. https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/ We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law. This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information. To find out more about our business and the great career opportunities please go to our Careers Site: https://taylorandfrancis.com/careers/

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Responsibilities
Provide outstanding customer service via phone, email, and live chat while managing orders, invoices, and claims. Resolve product issues by identifying root causes and suggesting improvements to standard operating procedures and self-help portals.
Customer Service Representative (Hybrid) at Informa Intelligence
Vale of White Horse, England, United Kingdom - Full Time
Skills Needed
Customer Service, Crm Systems, Salesforce, Sap, Microsoft Office, Order Processing, Conflict Resolution, Kpi Management, Sla Compliance, Communication Skills, Problem Solving, Workflow Management
Specialization
Requires previous customer service experience and proficiency in Microsoft Office, with a preference for CRM system experience. Candidates must have a good standard of education in English and Maths and the right to work in the UK.
Experience Required
Minimum 2 year(s)
Sales Account Manager at Informa Intelligence
London, England, United Kingdom - Full Time
Skills Needed
Account Management, B2b Sales, Client Relationship Management, Pipeline Management, Crm, Negotiation, Proposal Development, Cross Selling, Upselling, Business Development Strategy, Interpersonal Communication, Multitasking, Microsoft Office, Social Selling, Event Management, Customer Centricity
Specialization
Requires a minimum of 18 months of experience in sales or customer management with a high level of proficiency in English. Candidates must be proactive, organized, and comfortable with face-to-face selling in an international, fast-paced environment.
Experience Required
Minimum 2 year(s)
Head of Events at Informa Intelligence
London, England, United Kingdom - Full Time
Skills Needed
Event Management, Strategic Planning, Budget Management, Team Leadership, Stakeholder Management, Operational Delivery, Financial Reporting, Relationship Building, Project Management, Negotiation, Product Development, Customer Journey Mapping, Aviation Industry Knowledge, Communication Skills, Problem Solving, Sustainability Standards
Specialization
Candidates must have a proven track record of planning and delivering complex international events and exhibitions. Strong leadership, financial acumen, and the ability to manage high-performing teams in a business-to-business environment are essential.
Experience Required
Minimum 10 year(s)
Sales Manager at Informa Intelligence
Brighton, England, United Kingdom - Full Time
Skills Needed
Lead Generation, Relationship Building, Outbound Sales, Salesforce, Exhibition Sales, Sponsorship Sales, Digital Sales, Market Research, Customer Retention, Pipeline Management, Communication Skills, Multitasking, Telesales, Linkedin Prospecting, Account Management, Collaboration
Specialization
Candidates should have strong proactive outreach skills and experience in exhibition or events sales. Proficiency in Salesforce and the ability to manage multiple priorities concurrently are required.
Experience Required
Minimum 2 year(s)
Product Marketing Manager, Commercial at Informa Intelligence
London, England, United Kingdom - Full Time
Skills Needed
Product Marketing, Strategy Development, Kpi Analysis, Data Driven Decision Making, Account Based Marketing (Abm), Sales Enablement, Stakeholder Management, Market Positioning, Commercial Value Proposition, Forecasting, Segmentation, Client Retention, Analytical Skills, Presentation Skills, Ai Integration, Cross Functional Collaboration
Specialization
Requires proven experience in product marketing with strong expertise in KPI analysis and strategy development. Candidates must possess exceptional analytical skills and the ability to build cross-functional relationships to deliver customer-centric outcomes.
Experience Required
Minimum 5 year(s)
Senior Research Analyst at Informa Intelligence
George Town, Penang, Malaysia - Full Time
Skills Needed
Qualitative Analysis, Market Trend Forecasting, Primary Research, Secondary Research, Data Modeling, Market Projections, Excel, Pivot Tables, Technical Writing, Stakeholder Management, Lead Generation, Industrial Automation, Forecasting, Strategic Scoping, Interviewing, Multitasking
Specialization
Candidates need experience in an analyst or industrial automation role with strong proficiency in Excel for data manipulation and forecasting. Excellent writing skills and the ability to conduct professional industry interviews are essential.
Experience Required
Minimum 5 year(s)
Sales Executive at Informa Intelligence
Şişli, Istanbul, Turkey - Full Time
Skills Needed
Business Development, Account Management, Lead Generation, Market Research, Sales Strategy, Sponsorship Packaging, Crm Systems, English Proficiency, Turkish Proficiency, Ms Office, Analytical Thinking, Interpersonal Communication, Closing Deals, Client Relationship Management, Cross Functional Collaboration
Specialization
Requires a university degree and at least three years of experience in sales or account management, preferably within events or media. Must be fluent in English and Turkish with a valid driving license and proficiency in CRM systems.
Experience Required
Minimum 2 year(s)
Product Marketing Manager, Commercial at Informa Intelligence
London, England, United Kingdom - Full Time
Skills Needed
Product Marketing, Strategy Development, Kpi Analysis, Data Driven Decision Making, Account Based Marketing (Abm), Sales Enablement, Value Proposition Design, Market Segmentation, Stakeholder Management, Forecasting, Client Retention Strategy, Cross Functional Collaboration, Campaign Performance Tracking, Ai Integration, Presentation Skills, Analytical Thinking
Specialization
Candidates need proven experience in product marketing with strong expertise in KPI analysis and data-driven strategy. Exceptional communication skills and the ability to build cross-functional relationships with sales and brand teams are essential.
Experience Required
Minimum 5 year(s)
Head Barista at Acquire Intelligence
Pasig, Metro Manila, Philippines - Full Time
Skills Needed
Espresso Extraction, Milk Texturing, Brewing Methods, Inventory Management, Cash Reconciliation, Team Leadership, Staff Training, Customer Service, Food Safety Compliance, Pos Operations, Stock Rotation, Hospitality Management
Specialization
Requires a minimum of 3 years of experience in a specialty coffee environment with previous experience in a supervisory or senior barista role. Candidates must possess strong technical coffee skills and proven ability to train and mentor staff.
Experience Required
Minimum 2 year(s)
Sales Manager at Informa Intelligence
Ho Chi Minh City, , Vietnam - Full Time
Skills Needed
Sales Management, Client Relationship Management, Market Research, Business Development, Project Management, Interpersonal Skills, English Proficiency, Mandarin Proficiency, Salesforce Crm, Up Selling, Strategic Planning, Cross Functional Coordination
Specialization
Requires a university diploma and at least three years of experience in a similar sales role, preferably within the healthcare or expo industry. Must possess strong interpersonal skills, project management abilities, and fluency in English.
Experience Required
Minimum 2 year(s)
Business Development Manager at Informa Intelligence
Chiyoda, , Japan - Full Time
Skills Needed
New Logo Acquisition, Go To Market Strategy, B2b Sales Methodologies, Consultative Selling, Solution Selling, Outbound Prospecting, Pipeline Management, Crm Proficiency, Market Intelligence, Persona Mapping, Competitive Analysis, Strategic Campaign Execution, Complex Pursuits, Presentation Skills, Market Segmentation, Demand Generation
Specialization
Ideally requires 5+ years of experience selling technology market intelligence or research consulting services with a proven 'hunter' track record. Must possess mastery of consultative B2B sales methodologies and experience closing deals in the $100K+ range.
Experience Required
Minimum 5 year(s)
Principal Consultant, Enterprise Consulting at Informa Intelligence
Shenzhen, Guangdong Province, China - Full Time
Skills Needed
Strategic Business Insight, Strategic Relationship Management, Project Delivery, Dynamic Problem Solving, Commercial Acumen, Executive Communication, Go To Market Strategy, Partner Ecosystem Development, Competitive Positioning, Business Development, Pipeline Development, Thought Leadership, Facilitation, Enterprise It Knowledge, Cloud Computing, Cybersecurity
Specialization
Requires a proven consulting leader with deep expertise in APAC technology markets and strong commercial acumen. Must possess exceptional communication skills in English and the ability to translate complex data into actionable executive strategies.
Experience Required
Minimum 10 year(s)
People Business Partner (12 month maternity cover) at Informa Intelligence
Abingdon, England, United Kingdom - Full Time
Skills Needed
Hr Business Partnering, Change Management, Talent Planning, Performance Management, Workforce Planning, Project Management, Data Analysis, Employment Legislation, Stakeholder Influencing, Coaching, Employee Engagement, Capability Management
Specialization
Requires a proven track record in HR Business Partnering with experience in change management, reorganizations, and data-led storytelling. Must have knowledge of employment legislation and the ability to work effectively in a global, ambiguous environment.
Experience Required
Minimum 5 year(s)
Sales Manager 銷售經理 at Informa Intelligence
Taipei, , Taiwan - Full Time
Skills Needed
Sales, Business Development, Client Relationship Management, Communication, Interpersonal Skills, English Proficiency, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, Data Entry, Reporting, Strategic Relationship Building, Digital Savvy, Adaptability, International Client Management
Specialization
Candidates should hold a bachelor's degree in business or marketing and preferably have over 5 years of sales and business development experience. Strong English communication skills and proficiency in Microsoft Office are required.
Experience Required
Minimum 5 year(s)
Sales Executive at Informa Intelligence
Seoul, , South Korea - Full Time
Skills Needed
B2b Sales, Stakeholder Management, Analytical Skills, Communication Skills, Korean Fluency, English Fluency, Event Management, Digital Product Planning, International Trade, Relationship Management
Specialization
Requires fluency in Korean and English with strong analytical and stakeholder management skills. Candidates must have no restrictions on overseas business travel.
Experience Required
Minimum 2 year(s)
Sales Executive at Informa Intelligence
Seoul, , South Korea - Full Time
Skills Needed
B2b Sales, Stakeholder Management, Analytical Skills, International Trade Exhibitions, Digital Product Planning, Communication Skills, Korean Fluency, English Fluency
Specialization
Candidates must be fluent in Korean and English with strong analytical and stakeholder management skills. Ability to travel overseas for business purposes is required.
Experience Required
Minimum 2 year(s)
Brand and Content Manager – 4 month contract at Informa Intelligence
Riyadh, Riyadh Region, Saudi Arabia - Full Time
Skills Needed
Content Strategy, Digital Marketing, Copywriting, B2b Marketing, Seo, Ppc, Social Media Management, Data Analysis, Budget Management, Event Marketing, Visual Marketing, Stakeholder Management, Kpi Tracking, Market Research, Presentation Skills, Ms Office
Specialization
Requires a bachelor's degree in Marketing or Journalism and over 5 years of digital marketing experience, specifically within a B2B context. Candidates must be proficient in copywriting, social media scheduling tools, and data-driven decision making.
Experience Required
Minimum 5 year(s)
Head of Sales - Northern China (Beijing based) at Informa Intelligence
Beijing, Beijing, China - Full Time
Skills Needed
Strategic Leadership, Sales Management, Revenue Growth, Performance Management, Stakeholder Engagement, Negotiation, Data Analysis, Team Mentoring, Market Penetration, Business Planning, Cross Functional Collaboration, Mandarin Proficiency, English Proficiency, Six Sigma, Account Acquisition, Academic Publishing Knowledge
Specialization
Requires over 10 years of sales experience with deep knowledge of the academic publishing industry and an extensive network in academic communities. Must be native in Mandarin with professional English proficiency and a proven track record of achieving ambitious revenue targets.
Experience Required
Minimum 10 year(s)
Sales Development Representative at Informa Intelligence
London, England, United Kingdom - Full Time
Skills Needed
Lead Generation, Outbound Sales, Prospecting, Crm Proficiency, Salesforce.Com, Communication Skills, Interpersonal Skills, Content Marketing, Relationship Building, Pipeline Management, Email Outreach, Linkedin Prospecting
Specialization
Candidates should be self-starters with a growth mindset and a track record of achieving sales targets. Proficiency in Salesforce.com and strong communication skills for presenting complex solutions are required.
Research Integrity Manager at Informa Intelligence
Vale of White Horse, England, United Kingdom - Full Time
Skills Needed
Research Integrity, Publication Ethics, Editorial Policy Development, Case Investigation, Project Management, Analytical Thinking, Decision Making, Communication Skills, Manuscript Assessment, Auditing, Workshop Presentation, Stakeholder Management
Specialization
Requires experience in research within STM or AHSS disciplines and a background in scholarly books publishing and editorial assessment. Candidates must possess a deep understanding of publication ethics standards and the ability to handle sensitive integrity cases.
Experience Required
Minimum 5 year(s)