Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people’s and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

APPLICANT REQUIREMENTS

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions

MAIN DUTIES OF THE JOB

• Lead the strategic planning and delivery of complex, Trust-wide administrative projects aligned with organisational priorities.
• Act as the professional lead for all administrative and clerical staff, including line management of senior administrative colleagues across localities.
• Chair and coordinate Trust-wide forums such as ‘Not Just Admin’ and ‘Recruitment & Retention’.
• Develop and implement consistent job roles, responsibilities, and career pathways for administrative staff.
• Drive service improvement initiatives and lead the adoption of innovative technologies, including AI, to streamline administrative processes.
• Collaborate with senior leadership, business managers, and locality teams to ensure effective communication and alignment of administrative strategies.
• Provide expert advice and training to managers on administrative workforce development and support.
• Monitor project delivery, manage risks, and report on progress and outcomes to senior stakeholders, including the Board.
• Ensure financial oversight of key projects, contributing to cost-effective service delivery and resource allocation.

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed