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Responsable Customer Support & Experience Specialist / Chargé de Relation C at BMS international
Grand Baie VCA, East, Rivière du Rempart District, Mauritius - Full Time
Skills Needed
Customer Support, Problem Solving, Communication, Teamwork, Organization, Empathy, Feedback Analysis, Kpi Tracking, Crm Software, Service Improvement
Specialization
You should have a higher education degree in customer relations, commerce, communication, or a related field, along with significant experience in customer service. Excellent written and oral communication skills in French and English, along with strong problem-solving abilities, are essential.
Experience Required
Minimum 2 year(s)
Seasonal Receiving Support Associate, Part Time - North Michigan at BLOOMINGDALES COM LLC
Chicago, Illinois, United States - Full Time
Skills Needed
Interpersonal Skills, Communication, Teamwork, Adaptability, Attention To Detail, Technology Proficiency
Specialization
Candidates are encouraged to have a High School Diploma or equivalent and possess strong interpersonal skills. They should be resourceful self-starters who can work independently and adapt to changing priorities.
Collision Center Detailer at Stocker Chevrolet, Inc.
State College, Pennsylvania, United States - Full Time
Skills Needed
Cleaning, Quality Customer Service, Attention To Detail, Fast Paced Environment, Valid Driver's License
Specialization
Candidates must be able to follow a repeatable process to achieve consistent results. A valid driver's license is also required.
Physician Assistant at Theoria Medical
Eastpointe, Michigan, United States - Full Time
Skills Needed
Patient Centered Care, Clinical Care Management, Medication Prescription, Documentation, Communication, Team Collaboration, Electronic Health Records, Time Management, Patient Relationships, Healthcare Innovation, Technology Utilization, Flexible Scheduling, Cme Participation, Malpractice Insurance Knowledge, Relocation Assistance, Referral Programs
Specialization
The position requires reliable transportation and the ability to perform essential functions satisfactorily. Timely attendance and availability for consultations with nursing staff are also necessary.
Quality Control Inspector at Trexon
, , - Full Time
Skills Needed
Electrical Testing, Optical Testing, Pressure Testing, Visual Inspection, Dimensional Inspection, Documentation Control, Communication Skills, Team Player, Microsoft Office Proficiency, Fault Finding, Calibration, Hydrostatic Testing, High Voltage Testing, Operational Tests, Material Traceability, Test Records Generation
Specialization
Candidates should have previous experience in electrical and optical testing, pressure testing, and visual inspection of manufactured products. Knowledge of documentation control practices is preferred, along with good communication skills and proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Senior Talent Consultant - German Speaker (Hungary and Germany) at Cielo
Budapest, Central Hungary, Hungary - Full Time
Skills Needed
Talent Acquisition, Sourcing, Recruiting, Market Research, Data Analytics, Project Management, Communication, Interpersonal Skills, Problem Solving, Collaboration, Diversity And Inclusion, Employer Branding, Compliance, Coaching, Training, Strategic Thinking
Specialization
Candidates must have at least 5 years of experience in sourcing or recruiting, with strong specialized sourcing experience required. Fluency in German and English is mandatory, and familiarity with labor laws and data privacy regulations is essential.
Experience Required
Minimum 5 year(s)
Medication Reconciliation Technician at UPMC
Altoona, Pennsylvania, United States - Full Time
Skills Needed
Communication, Flexibility, Adaptability, Medication Reconciliation, Patient Interaction, Collaboration, Documentation, Confidentiality, Medical Terminology, Discharge Planning, Vaccine History Collection, Teamwork, Problem Solving, Attention To Detail, Patient Care, Healthcare Experience
Specialization
Candidates should have a high school diploma or equivalent, with prior experience in a healthcare setting preferred. Familiarity with medical terminology is a plus, and an LPN is preferred.
Experience Required
Minimum 2 year(s)
School-based Behavior Technician (30+ hours/week) at Verbal Behavior Associates
Anaheim, California, United States - Full Time
Skills Needed
Behavior Analysis, Communication Skills, Data Collection, Clinical Notes, Training, Special Needs Support, Self Help Skills, Social Skills, Play Skills, Behavior Plans, Team Collaboration, Mentoring, Professional Development, Reliability, Transportation, Vaccination Compliance
Specialization
Candidates must have a high school diploma or equivalent and be at least 18 years old. Reliable transportation and a valid driver's license are required, along with proof of vaccinations and a TB test.
Cleaner at Interstate – A Premier Facility Services Provider
Charlestown, Indiana, United States - Full Time
Skills Needed
Cleaning, Dusting, Vacuuming, Sanitizing, Disinfecting, Team Player, Self Motivated, Reliable Transportation, Safety Procedures
Specialization
Candidates must be able to lift up to 50 lbs and follow basic safety procedures. Reliable transportation and legal authorization to work in the U.S. are also required.
Principal Mechanical Secondary Propulsion Engineer at BAE Systems
, , - Full Time
Skills Needed
Fluid Systems Design, Thermo Dynamics, Heat Transfer, Pumps, Control Valves, Pressure Vessel Design, Pressure Piping, Engineering Lifecycle, Chartered Engineer
Specialization
Experience with fluid systems design and pressure vessel design is essential. Familiarity with the engineering lifecycle and being a chartered engineer or working towards accreditation is also required.
Experience Required
Minimum 5 year(s)
Customer Support Specialist (part-time) at PTLA Real Estate Group
Lubbock, Texas, United States - Full Time
Skills Needed
Polished Presentation, Proven Sales Skills, Problem Solving, Conflict Resolution Skills, Multi Tasking, Strong Verbal Communication Skills, Strong Written Communication Skills, Team Player, Intermediate Computer Skills, Internet Savvy
Specialization
Candidates should possess strong communication skills and proven sales abilities. A high school diploma or equivalent is required, along with the ability to work flexible hours, including weekends.
Customer Excellence Representative at AVIS Greece
Municipality of Metamorfosi, Attica, Greece - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Teamwork, Ms Office, Crm Systems, Attention To Detail, Positive Attitude, Kpi Achievement, Bilingual Communication, Professionalism, Customer Satisfaction, Dispute Management, Fuel Issue Resolution, Rental Charge Analysis
Specialization
A bachelor's degree is required, with a master's degree considered an asset. Prior experience in customer service and excellent communication skills in Greek and English are preferred.
Infirmier préleveur à Ville d'Avray H/F at Eurofins
Ville-d'Avray, Ile-de-France, France - Full Time
Skills Needed
Blood Sampling, Patient Care, Administrative Skills, Quality Assurance, Teamwork, Communication, Organization, Laboratory Procedures, Customer Service, Record Keeping
Specialization
Candidates must hold a State Diploma in Nursing from the European Union and be registered with the Order of Nurses. Experience in medical analysis laboratories is preferred, but beginners are welcome as training will be provided.
Technical Support Engineer L2 at Blockaid
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Technical Support, Cybersecurity, Api Integrations, Blockchain Security, Troubleshooting, Analytical Thinking, Problem Solving, Networking Concepts, Sql, Data Visualization, Incident Response, System Performance, Documentation, Communication, Automation, Playbooks
Specialization
Candidates should have 3+ years of experience in an L2 support role with strong knowledge of cybersecurity concepts and networking. Proven troubleshooting abilities and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
SDE-2 at Cashflo
Bengaluru, karnataka, India - Full Time
Skills Needed
Java, Spring Boot, Postgresql, Redis, Kafka, React.Js, Rest Apis, Aws, Git, Ci/Cd, Data Structures, Algorithms, System Design
Specialization
Candidates should have 3-5 years of professional software development experience with strong skills in Java, Spring Boot, and REST APIs. Proficiency in PostgreSQL, Redis, Kafka, and React.js is also required, along with familiarity with AWS cloud services.
Experience Required
Minimum 2 year(s)
Go-Kart Racing Guide - The City Forum at Project 2231
Clarksville, Tennessee, United States - Full Time
Skills Needed
Effective Communication, Safety Awareness, Customer Service, Physical Stamina, Team Management, Fast Paced Environment, First Aid Knowledge, Electronic Equipment Familiarity
Specialization
Candidates should have a high school diploma and strong communication skills. Experience in customer service or entertainment roles is preferred, along with basic safety knowledge.
STOCK & HOUSEKEEPING ASSOCIATE at Von Maur/Dry Goods
Coralville, Iowa, United States - Full Time
Skills Needed
Cleaning, Stocking, Customer Service, Teamwork, Attention To Detail, Time Management
Specialization
No specific experience requirements are mentioned, but a commitment to maintaining store standards is essential. Availability for day, evening, and weekend shifts is required.
Kids Club Attendant at TruFit Athletic Clubs
San Antonio, Texas, United States - Full Time
Skills Needed
Engagement, Supervision, Safety Protocols, Communication, Reliability, Patience, Cpr Certification
Specialization
Prior work experience in a daycare or childcare environment is required, along with references. Infant and Child First Aid and CPR/AED certification is required, but can be provided if needed.
Analyste CSIRT Investigation - Cybersécurité - Ile-de-France at Sopra Steria
Courbevoie, Ile-of-France, France - Full Time
Skills Needed
Cybersécurité, Incident Response, Edr, Xdr, Siem, Mitre Att&Ck, Vulnerability Management, Security Analysis, Team Collaboration, Technical Problem Solving, Communication, Autonomy, Initiative, Methodical Approach, Curiosity
Specialization
Candidates should have at least 5 years of experience in cybersecurity, particularly in SOC detection themes. A degree in engineering or equivalent is required, along with proficiency in security tools and methodologies.
Experience Required
Minimum 5 year(s)
Addetto/a al Materiale Informativo at New Era Technology
Cantù, Lombardy, Italy - Full Time
Skills Needed
Speed, Dynamism, Interpersonal Skills, Communication Skills
Specialization
Candidates should possess speed and dynamism. Strong interpersonal and communication skills are essential.
Responsable Customer Support & Experience Specialist / Chargé de Relation C at BMS international
Grand Baie VCA, East, Rivière du Rempart District, Mauritius -
Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Problem Solving, Communication, Teamwork, Organization, Empathy, Feedback Analysis, KPI Tracking, CRM Software, Service Improvement

Industry

technology;Information and Internet

Description
Description de l'entreprise BMS est devenu, au fil des années, un acteur majeur de l’e-commerce mondial, avec plus de 12 millions de produits vendus dans plus de 80 pays. Nos marques exclusives, telles que Dreamzie (literie), Zenacolor (loisirs créatifs), Sweety Fox (puériculture) et Zenagame (jeux de société), couvrent divers secteurs et apportent une vraie valeur à nos clients. Forte de plus de 50 collaborateurs, notre équipe partage une ambition commune : proposer des prix attractifs, une qualité supérieure et une disponibilité optimale. Mais notre plus belle réussite est encore à venir. Rejoignez-nous pour écrire ensemble la prochaine page de cette aventure exceptionnelle ! Description du poste En tant que Customer Support & Experience Specialist, vous serez un acteur clé dans la création d'une expérience client positive et mémorable, de la première interaction jusqu'au support après-vente. Vous combinerez des missions d'amélioration continue de l'expérience globale avec des responsabilités directes de service client. Si vous êtes passionné par la satisfaction client, possédez d'excellentes compétences relationnelles et de résolution de problèmes, et que vous aimez jongler entre la stratégie et l'opérationnel, ce poste est fait pour vous ! Vos Responsabilités : Support Client de Première Ligne : Répondre aux demandes des clients par différents canaux (téléphone, email, chat, etc.) de manière rapide, efficace et personnalisée. Résolution de Problèmes et Gestion des Réclamations : Identifier et résoudre les problèmes rencontrés par les clients, en assurant un suivi rigoureux et en trouvant des solutions satisfaisantes. Collecte et Analyse des Feedbacks Clients : Mettre en place des outils et des processus pour recueillir les avis des clients (interactions de service client, enquêtes, etc.) et analyser ces données pour identifier les points forts et les axes d'amélioration. Participation à l'Amélioration Continue : Contribuer à la mise en œuvre des actions d'amélioration de l'expérience client en collaboration avec les différentes équipes (marketing, commercial, support, etc.), en vous appuyant notamment sur les retours du service client. Suivi des Indicateurs Clés (KPIs) : Suivre et analyser les indicateurs de performance liés à la satisfaction client (CSAT, temps de réponse, taux de résolution au premier contact, etc.) et proposer des plans d'action en conséquence. Mise à jour des Connaissances et des Procédures : Contribuer à la mise à jour de la base de connaissances et des procédures du service client. Communication interne : Partager les retours et les insights du service client avec les autres équipes pour améliorer l'expérience globale. Support au Customer Experience Manager : Assister le Customer Experience Manager dans des projets d'amélioration de l'expérience client plus larges. Qualifications Vous êtes titulaire d'un diplôme de l'enseignement supérieur (Bac +2 minimum) en relation client, commerce, communication ou dans un domaine connexe. Vous justifiez idéalement d'une expérience significative en service client (téléphonique, digital, physique). Vous possédez d'excellentes compétences en communication écrite et orale, en français et en anglais, et faites preuve d'une grande capacité d'écoute et d'empathie. Vous êtes orienté solution et possédez de fortes compétences en résolution de problèmes. Vous êtes organisé, rigoureux et savez gérer les priorités. Vous êtes à l'aise avec les outils informatiques et les logiciels de service client (CRM, ticketing, etc.). Vous aimez travailler en équipe et faites preuve d'un bon relationnel. Informations complémentaires Ce qu'on a à t'offrir Learning quotidien Ambiance conviviale et activités régulières Prime de performance
Responsibilities
As a Customer Support & Experience Specialist, you will play a key role in creating a positive customer experience from the first interaction to after-sales support. You will be responsible for continuous improvement of the overall experience and direct customer service responsibilities.
Responsable Customer Support & Experience Specialist / Chargé de Relation C at BMS international
Grand Baie VCA, East, Rivière du Rempart District, Mauritius - Full Time
Skills Needed
Customer Support, Problem Solving, Communication, Teamwork, Organization, Empathy, Feedback Analysis, Kpi Tracking, Crm Software, Service Improvement
Specialization
You should have a higher education degree in customer relations, commerce, communication, or a related field, along with significant experience in customer service. Excellent written and oral communication skills in French and English, along with strong problem-solving abilities, are essential.
Experience Required
Minimum 2 year(s)
Seasonal Receiving Support Associate, Part Time - North Michigan at BLOOMINGDALES COM LLC
Chicago, Illinois, United States - Full Time
Skills Needed
Interpersonal Skills, Communication, Teamwork, Adaptability, Attention To Detail, Technology Proficiency
Specialization
Candidates are encouraged to have a High School Diploma or equivalent and possess strong interpersonal skills. They should be resourceful self-starters who can work independently and adapt to changing priorities.
Collision Center Detailer at Stocker Chevrolet, Inc.
State College, Pennsylvania, United States - Full Time
Skills Needed
Cleaning, Quality Customer Service, Attention To Detail, Fast Paced Environment, Valid Driver's License
Specialization
Candidates must be able to follow a repeatable process to achieve consistent results. A valid driver's license is also required.
Physician Assistant at Theoria Medical
Eastpointe, Michigan, United States - Full Time
Skills Needed
Patient Centered Care, Clinical Care Management, Medication Prescription, Documentation, Communication, Team Collaboration, Electronic Health Records, Time Management, Patient Relationships, Healthcare Innovation, Technology Utilization, Flexible Scheduling, Cme Participation, Malpractice Insurance Knowledge, Relocation Assistance, Referral Programs
Specialization
The position requires reliable transportation and the ability to perform essential functions satisfactorily. Timely attendance and availability for consultations with nursing staff are also necessary.
Quality Control Inspector at Trexon
, , - Full Time
Skills Needed
Electrical Testing, Optical Testing, Pressure Testing, Visual Inspection, Dimensional Inspection, Documentation Control, Communication Skills, Team Player, Microsoft Office Proficiency, Fault Finding, Calibration, Hydrostatic Testing, High Voltage Testing, Operational Tests, Material Traceability, Test Records Generation
Specialization
Candidates should have previous experience in electrical and optical testing, pressure testing, and visual inspection of manufactured products. Knowledge of documentation control practices is preferred, along with good communication skills and proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Senior Talent Consultant - German Speaker (Hungary and Germany) at Cielo
Budapest, Central Hungary, Hungary - Full Time
Skills Needed
Talent Acquisition, Sourcing, Recruiting, Market Research, Data Analytics, Project Management, Communication, Interpersonal Skills, Problem Solving, Collaboration, Diversity And Inclusion, Employer Branding, Compliance, Coaching, Training, Strategic Thinking
Specialization
Candidates must have at least 5 years of experience in sourcing or recruiting, with strong specialized sourcing experience required. Fluency in German and English is mandatory, and familiarity with labor laws and data privacy regulations is essential.
Experience Required
Minimum 5 year(s)
Medication Reconciliation Technician at UPMC
Altoona, Pennsylvania, United States - Full Time
Skills Needed
Communication, Flexibility, Adaptability, Medication Reconciliation, Patient Interaction, Collaboration, Documentation, Confidentiality, Medical Terminology, Discharge Planning, Vaccine History Collection, Teamwork, Problem Solving, Attention To Detail, Patient Care, Healthcare Experience
Specialization
Candidates should have a high school diploma or equivalent, with prior experience in a healthcare setting preferred. Familiarity with medical terminology is a plus, and an LPN is preferred.
Experience Required
Minimum 2 year(s)
School-based Behavior Technician (30+ hours/week) at Verbal Behavior Associates
Anaheim, California, United States - Full Time
Skills Needed
Behavior Analysis, Communication Skills, Data Collection, Clinical Notes, Training, Special Needs Support, Self Help Skills, Social Skills, Play Skills, Behavior Plans, Team Collaboration, Mentoring, Professional Development, Reliability, Transportation, Vaccination Compliance
Specialization
Candidates must have a high school diploma or equivalent and be at least 18 years old. Reliable transportation and a valid driver's license are required, along with proof of vaccinations and a TB test.
Cleaner at Interstate – A Premier Facility Services Provider
Charlestown, Indiana, United States - Full Time
Skills Needed
Cleaning, Dusting, Vacuuming, Sanitizing, Disinfecting, Team Player, Self Motivated, Reliable Transportation, Safety Procedures
Specialization
Candidates must be able to lift up to 50 lbs and follow basic safety procedures. Reliable transportation and legal authorization to work in the U.S. are also required.
Principal Mechanical Secondary Propulsion Engineer at BAE Systems
, , - Full Time
Skills Needed
Fluid Systems Design, Thermo Dynamics, Heat Transfer, Pumps, Control Valves, Pressure Vessel Design, Pressure Piping, Engineering Lifecycle, Chartered Engineer
Specialization
Experience with fluid systems design and pressure vessel design is essential. Familiarity with the engineering lifecycle and being a chartered engineer or working towards accreditation is also required.
Experience Required
Minimum 5 year(s)
Customer Support Specialist (part-time) at PTLA Real Estate Group
Lubbock, Texas, United States - Full Time
Skills Needed
Polished Presentation, Proven Sales Skills, Problem Solving, Conflict Resolution Skills, Multi Tasking, Strong Verbal Communication Skills, Strong Written Communication Skills, Team Player, Intermediate Computer Skills, Internet Savvy
Specialization
Candidates should possess strong communication skills and proven sales abilities. A high school diploma or equivalent is required, along with the ability to work flexible hours, including weekends.
Customer Excellence Representative at AVIS Greece
Municipality of Metamorfosi, Attica, Greece - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Teamwork, Ms Office, Crm Systems, Attention To Detail, Positive Attitude, Kpi Achievement, Bilingual Communication, Professionalism, Customer Satisfaction, Dispute Management, Fuel Issue Resolution, Rental Charge Analysis
Specialization
A bachelor's degree is required, with a master's degree considered an asset. Prior experience in customer service and excellent communication skills in Greek and English are preferred.
Infirmier préleveur à Ville d'Avray H/F at Eurofins
Ville-d'Avray, Ile-de-France, France - Full Time
Skills Needed
Blood Sampling, Patient Care, Administrative Skills, Quality Assurance, Teamwork, Communication, Organization, Laboratory Procedures, Customer Service, Record Keeping
Specialization
Candidates must hold a State Diploma in Nursing from the European Union and be registered with the Order of Nurses. Experience in medical analysis laboratories is preferred, but beginners are welcome as training will be provided.
Technical Support Engineer L2 at Blockaid
Tel Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Technical Support, Cybersecurity, Api Integrations, Blockchain Security, Troubleshooting, Analytical Thinking, Problem Solving, Networking Concepts, Sql, Data Visualization, Incident Response, System Performance, Documentation, Communication, Automation, Playbooks
Specialization
Candidates should have 3+ years of experience in an L2 support role with strong knowledge of cybersecurity concepts and networking. Proven troubleshooting abilities and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
SDE-2 at Cashflo
Bengaluru, karnataka, India - Full Time
Skills Needed
Java, Spring Boot, Postgresql, Redis, Kafka, React.Js, Rest Apis, Aws, Git, Ci/Cd, Data Structures, Algorithms, System Design
Specialization
Candidates should have 3-5 years of professional software development experience with strong skills in Java, Spring Boot, and REST APIs. Proficiency in PostgreSQL, Redis, Kafka, and React.js is also required, along with familiarity with AWS cloud services.
Experience Required
Minimum 2 year(s)
Go-Kart Racing Guide - The City Forum at Project 2231
Clarksville, Tennessee, United States - Full Time
Skills Needed
Effective Communication, Safety Awareness, Customer Service, Physical Stamina, Team Management, Fast Paced Environment, First Aid Knowledge, Electronic Equipment Familiarity
Specialization
Candidates should have a high school diploma and strong communication skills. Experience in customer service or entertainment roles is preferred, along with basic safety knowledge.
STOCK & HOUSEKEEPING ASSOCIATE at Von Maur/Dry Goods
Coralville, Iowa, United States - Full Time
Skills Needed
Cleaning, Stocking, Customer Service, Teamwork, Attention To Detail, Time Management
Specialization
No specific experience requirements are mentioned, but a commitment to maintaining store standards is essential. Availability for day, evening, and weekend shifts is required.
Kids Club Attendant at TruFit Athletic Clubs
San Antonio, Texas, United States - Full Time
Skills Needed
Engagement, Supervision, Safety Protocols, Communication, Reliability, Patience, Cpr Certification
Specialization
Prior work experience in a daycare or childcare environment is required, along with references. Infant and Child First Aid and CPR/AED certification is required, but can be provided if needed.
Analyste CSIRT Investigation - Cybersécurité - Ile-de-France at Sopra Steria
Courbevoie, Ile-of-France, France - Full Time
Skills Needed
Cybersécurité, Incident Response, Edr, Xdr, Siem, Mitre Att&Ck, Vulnerability Management, Security Analysis, Team Collaboration, Technical Problem Solving, Communication, Autonomy, Initiative, Methodical Approach, Curiosity
Specialization
Candidates should have at least 5 years of experience in cybersecurity, particularly in SOC detection themes. A degree in engineering or equivalent is required, along with proficiency in security tools and methodologies.
Experience Required
Minimum 5 year(s)
Addetto/a al Materiale Informativo at New Era Technology
Cantù, Lombardy, Italy - Full Time
Skills Needed
Speed, Dynamism, Interpersonal Skills, Communication Skills
Specialization
Candidates should possess speed and dynamism. Strong interpersonal and communication skills are essential.