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Customer Care Specialist at ECARPETGALLERY
Montréal, QC, Canada - Full Time
Skills Needed
Mastery, Technology
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Distribution Manager at Euroflo Ltd
Warrington WA3 6PL, , United Kingdom - Full Time
Skills Needed
Warehouse Management Systems
Qualification
Graduate
Senior Night Care Worker at CrossReach
Shetland ZE1 0XJ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Associate Scientist – Medicinal & Bioconjugation Chemistry at Gilead Sciences
Foster City, California, USA - Full Time
Skills Needed
Dmpk, Organic Synthesis, Organic Chemistry, Design, Purification, Adme, Pharmacology, Data Processing, Communication Skills, Data Analysis
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Patient Care Coordinator at Holy Cross Hospital
Fort Lauderdale, FL 33308, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Home Caregiver, LNA, PCA at BrightStar Care of BedfordManchester
Hopkinton, NH 03229, USA - Full Time
Skills Needed
Twist, Ged, Client Confidentiality, X Ray, English
Qualification
Diploma
Coding Instructor - Children After School Robotics Center at Zebra Robotics Edmonton SW
Edmonton, AB T6H 5K4, Canada - Full Time
Skills Needed
Python, Javascript, Html, Oral Communication, Children, Css, Technology
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Concept Designer at Topbrands Europe BV
Oud-Beijerland, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
AI engineer – GroundIQ subsurface modelling at Fugro
Nootdorp, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Truck Technician/Mechanic - Foreman at Diamond Truck Centre Langley
Langley, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Qualified heavy truck mechanic - red seal journeyman truck & transport technician certificate or equivalent is required.
Qualification
Trade Certificate
Experience Required
Minimum 3 year(s)
Residential Counselor (1st Shift) at Three Rivers Midlands
West Columbia, SC 29170, USA - Full Time
Skills Needed
Children, Psychology
Specialization
A residential treatment facility educational or juvenile setting
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Secondary Teacher - English at Provide Education
Derby DE1, England, United Kingdom - Full Time
Skills Needed
Qts, Communication Skills
Qualification
Graduate
EOS Cohort Enrollment Lead at Scalesource
Werk van thuis, , Netherlands - Full Time
Skills Needed
Crm, Zapier, Community Building, Communication Skills, Automation, Platform Management
Qualification
Graduate
Bookkeeper/Administrative Assistant at JB DISTRIBUTION SERVICES CORP
Commerce, CA 90040, USA - Full Time
Skills Needed
Communication Skills, Report Writing, Financial Concepts, English, Quickbooks, Budgeting, Collaboration, Bank Reconciliation, Bookkeeping
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Revenue Audit Supervisor - Petersburg at Live Casino Hotel Virginia
Petersburg, VA 23805, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Accounting
Qualification
Graduate
Medical Laboratory Assistant - Phlebotomy Trained (Part-time) at Black Tusk Research Group
Vancouver, BC, Canada - Full Time
Skills Needed
Data Collection, Confidentiality, Customer Service Skills, Completion, Quality Procedures, Health Care Professionals, Secondary Education, Centrifugation, Disability Insurance, Flexible Schedule, Training, Communication Skills, Phlebotomy, Pipetting
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Klantenservicemedewerker Incasso (32-40 uur) at Totaal Incasso
2031 Haarlem, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Journeyperson HVAC/Gasfitter/Plumbing at Reid Brothers Plumbing Heating Ltd
Vancouver, BC V6P 6G2, Canada - Full Time
Skills Needed
Paperwork, Invoicing, Plumbing
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Youth Higher Education Specialist at International Rescue Committee
San Diego, CA 92105, USA - Full Time
Skills Needed
Arabic, Case Management, Refugees, Communication Skills, Farsi, Spanish, English, Dari, Swahili, Databases, Google Classroom, Presentations
Specialization
Vocational trainings community colleges 4-year universities adult schools or vocational programs
Qualification
Diploma
Allround Logistiek medewerker 28 / 38 pwk at Lodger BV
3446 Woerden, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Care Specialist at ECARPETGALLERY
Montréal, QC, Canada -
Full Time

Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

40000.0

Posted On

17 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Mastery, Technology

Industry

Outsourcing/Offshoring

Description

COMPANY DESCRIPTION

ECARPETGALLERY is North America’s leading online retailer of luxury rugs and carpets. Celebrating over 20 years in business, we source and curate oriental handmade rugs as well as offer designer machine-made collections. We operate in a very lean model and are obsessed with optimizing processes as we aim for efficiency. ECARPETGALLERY is all about new ideas and thinking outside the box all the while being laser focused on our outcomes and objectives. Our strength in the eCommerce industry comes in our diversity of team members and their skillsets. We are always looking for talented, adaptable, energetic and passionate individuals who enjoy working in a fast-paced environment.

JOB SUMMARY

ECARPETGALLERY is currently seeking a Customer Care Specialist for our eCommerce team. Our customers contact us by telephone, email, chat and social media. As their first point of contact, you’ll find solutions and handle their inquiries relating to delivery, return, payments and much more. You will also be leading the development and foundation of our customer success best practices and establishing necessary policies and procedures.

QUALIFICATIONS

  • 2-5 years of work experience including 2 years of interactive customer service experience building rapport and delivering robust solutions to customers (phone and chat support experience a plus)
  • Strong communication at all times, you find the right words in every situation and deliver them in a positive manner.
  • Perfectly bilingual, orally and writing.
  • Mastery of the Office Suite tools and proficiency with ERP systems.
  • You are comfortable with technology and can easily adapt to learning new software.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
  • Define and solve our US, Canada & European customers queries in a timely, friendly manner.
  • Learn the ins and outs of hand-knotted rugs to help handle any questions or concerns.
  • Deliver smart decisions while paying attention to details and following processes.
  • Work proactively with online tools to deliver high customer satisfaction.
  • Provide technical support by coordinating with the dev team.
Customer Care Specialist at ECARPETGALLERY
Montréal, QC, Canada - Full Time
Skills Needed
Mastery, Technology
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Distribution Manager at Euroflo Ltd
Warrington WA3 6PL, , United Kingdom - Full Time
Skills Needed
Warehouse Management Systems
Qualification
Graduate
Senior Night Care Worker at CrossReach
Shetland ZE1 0XJ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Associate Scientist – Medicinal & Bioconjugation Chemistry at Gilead Sciences
Foster City, California, USA - Full Time
Skills Needed
Dmpk, Organic Synthesis, Organic Chemistry, Design, Purification, Adme, Pharmacology, Data Processing, Communication Skills, Data Analysis
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Patient Care Coordinator at Holy Cross Hospital
Fort Lauderdale, FL 33308, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Home Caregiver, LNA, PCA at BrightStar Care of BedfordManchester
Hopkinton, NH 03229, USA - Full Time
Skills Needed
Twist, Ged, Client Confidentiality, X Ray, English
Qualification
Diploma
Coding Instructor - Children After School Robotics Center at Zebra Robotics Edmonton SW
Edmonton, AB T6H 5K4, Canada - Full Time
Skills Needed
Python, Javascript, Html, Oral Communication, Children, Css, Technology
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Concept Designer at Topbrands Europe BV
Oud-Beijerland, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
AI engineer – GroundIQ subsurface modelling at Fugro
Nootdorp, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Truck Technician/Mechanic - Foreman at Diamond Truck Centre Langley
Langley, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Qualified heavy truck mechanic - red seal journeyman truck & transport technician certificate or equivalent is required.
Qualification
Trade Certificate
Experience Required
Minimum 3 year(s)
Residential Counselor (1st Shift) at Three Rivers Midlands
West Columbia, SC 29170, USA - Full Time
Skills Needed
Children, Psychology
Specialization
A residential treatment facility educational or juvenile setting
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Secondary Teacher - English at Provide Education
Derby DE1, England, United Kingdom - Full Time
Skills Needed
Qts, Communication Skills
Qualification
Graduate
EOS Cohort Enrollment Lead at Scalesource
Werk van thuis, , Netherlands - Full Time
Skills Needed
Crm, Zapier, Community Building, Communication Skills, Automation, Platform Management
Qualification
Graduate
Bookkeeper/Administrative Assistant at JB DISTRIBUTION SERVICES CORP
Commerce, CA 90040, USA - Full Time
Skills Needed
Communication Skills, Report Writing, Financial Concepts, English, Quickbooks, Budgeting, Collaboration, Bank Reconciliation, Bookkeeping
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Revenue Audit Supervisor - Petersburg at Live Casino Hotel Virginia
Petersburg, VA 23805, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Accounting
Qualification
Graduate
Medical Laboratory Assistant - Phlebotomy Trained (Part-time) at Black Tusk Research Group
Vancouver, BC, Canada - Full Time
Skills Needed
Data Collection, Confidentiality, Customer Service Skills, Completion, Quality Procedures, Health Care Professionals, Secondary Education, Centrifugation, Disability Insurance, Flexible Schedule, Training, Communication Skills, Phlebotomy, Pipetting
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Klantenservicemedewerker Incasso (32-40 uur) at Totaal Incasso
2031 Haarlem, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Journeyperson HVAC/Gasfitter/Plumbing at Reid Brothers Plumbing Heating Ltd
Vancouver, BC V6P 6G2, Canada - Full Time
Skills Needed
Paperwork, Invoicing, Plumbing
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Youth Higher Education Specialist at International Rescue Committee
San Diego, CA 92105, USA - Full Time
Skills Needed
Arabic, Case Management, Refugees, Communication Skills, Farsi, Spanish, English, Dari, Swahili, Databases, Google Classroom, Presentations
Specialization
Vocational trainings community colleges 4-year universities adult schools or vocational programs
Qualification
Diploma
Allround Logistiek medewerker 28 / 38 pwk at Lodger BV
3446 Woerden, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate