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Service Delivery Manager (H/F) at Alten
Aix-en-Provence, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Service Delivery Management, Client Communication, Itil, Itsm, Sla Management, Kpi Reporting, Incident Management, Change Management, Continuous Improvement, Budget Management, Leadership, Stakeholder Coordination, Analytical Skills, Negotiation Skills, French Language, English Language
Specialization
Candidates should have a degree in engineering, business, or a Master's in IT or project management, along with a minimum of 4 years of experience in IT service delivery. Proficiency in ITIL practices and strong interpersonal skills are essential.
Experience Required
Minimum 5 year(s)
General Manager at Vape City
Jacksonville, Florida, United States - Full Time
Skills Needed
Management, Retail Operations, Communication, Leadership, Time Management, Staffing, Sales Performance, Compliance, Problem Solving, Professional Appearance, Team Accountability, Operational Coordination, Hr Management, Customer Service, Performance Goals, District Management
Specialization
Candidates should have experience managing employees and retail operations, along with strong leadership and communication skills. A professional appearance and demeanor are also essential.
Experience Required
Minimum 5 year(s)
Danish Speaking Remote Customer Service Representative - Work Remote at Mercier Consultancy MD
, , Indonesia - Full Time
Skills Needed
Fluency In Danish, Exceptional Communication Skills, Problem Solving, Tech Savvy, Self Motivation, Enthusiasm To Learn
Specialization
Fluency in Danish is required along with exceptional communication skills and a tech-savvy mindset. Candidates should be self-motivated and willing to travel to Greece for training.
Analyst, Help Desk - Physician Services at Lifepoint Health
Clyde, North Carolina, United States - Full Time
Skills Needed
Help Desk Support, Emr Upgrades, Workflow Optimization, Software Troubleshooting, Hardware Troubleshooting, Client Communication, Problem Resolution, Report Preparation, On Site Visits, Vendor Coordination, High Pressure Situations, Verbal Communication, Written Communication, Technical Support, Healthcare Experience, Time Management
Specialization
Applicants should have an associate's degree and two years of experience or an equivalent combination of education and experience. Previous healthcare experience is desirable, along with strong communication skills and the ability to handle high-pressure situations.
Experience Required
Minimum 2 year(s)
Ingénieur Naval - Calcul et Conception Mécanique (F/H) at Alten
Cherbourg-en-Cotentin, Normandy, France - Full Time
Skills Needed
Mechanical Design, Mechanical Engineering, Feasibility Study, Dimensioning, Cad, Plm, Catia V6, 3dx, Documentation, Prototyping, Structural Analysis, Welded Structures, Communication, Curiosity, Proactivity, Dynamism
Specialization
Candidates should have a degree from an engineering school or a Master's degree in mechanical engineering. Proficiency in CAD and PLM tools, particularly CATIA V6, is preferred, along with knowledge of welded structures.
Experience Required
Minimum 2 year(s)
#NextStep - Ingénieur Manufacturing Engineering (H/F) at Alten
Toulouse, Occitania, France - Full Time
Skills Needed
Technical Expertise, Method Definition, Process Industrialization, Risk Analysis, Assembly Means Definition, Documentation Creation, Coaching, Mentoring, Community Engagement, Strategic Development, Client Needs Analysis, Continuous Improvement, Commercial Collaboration, Event Participation, Partnership Development, Teamwork
Specialization
Candidates should have a degree in engineering or a master's degree with at least 5 years of experience in the industrial sector, preferably in aerospace. Key skills include risk analysis, method definition, and effective communication.
Experience Required
Minimum 5 year(s)
#LevelUp - Ingénieur DevOps at Alten
Aix-en-Provence, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Devops, Ci/Cd, Automation, Cloud, Aws, Azure, Jenkins, Gitlab Ci, Agile, Collaboration, Support, Monitoring, Containerization, R&D, Information Systems, Problem Solving
Specialization
Candidates should have a Bac+5 in computer science or systems and a minimum of 5 years of experience in a DevOps environment. Technical skills required include Jenkins, GitLab CI, and experience with AWS or Azure.
Experience Required
Minimum 5 year(s)
Centrālās virtuves Kvalitātes speciālists/-e at Rimi Latvia
Riga, Riga, Latvia - Full Time
Skills Needed
N/A
Specialization
Candidates should have a background in food quality management. Experience in a similar role is preferred.
Line Cook- Stat's Brewpub at Legacy Ventures
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Relationships, Leadership, Conflict Management, Problem Solving, Quality Control, Flexibility, Food Preparation, Analytical Skills, Technical Skills
Specialization
Candidates should possess strong customer service skills and the ability to communicate effectively with kitchen and front-end staff. Knowledge of food preparation techniques and the ability to adapt to different personalities is essential.
Field Service Technician at ProPump & Controls Inc.
Atlanta, Georgia, United States - Full Time
Skills Needed
Troubleshooting, Mechanical Aptitude, Electrical Skills, Customer Instruction, Installation, Preventive Maintenance, Sales Promotion, Communication Skills, Computer Proficiency, Wiring Schematics, Technical Literature, Heavy Equipment Operation, Telemetry Networks, Pump Systems, Mechanical Drawings, Technical Subjects
Specialization
Candidates should possess excellent communication skills and a strong mechanical aptitude. A valid driver's license and a willingness to undergo a drug test are also required.
Inventory - Production Lab Techs (NEW SHIFTS! - 3 day schedule & shift di at National Vision
Plano, Texas, United States - Full Time
Skills Needed
Inventory Management, Data Observation, Sorting, Organizing, Rf Scanning, De Boxing, Pre Inspection, Picking, Stocking, Researching Order Failures
Specialization
No specific education is required for the position, and while prior inventory or warehouse experience is preferred, it is not mandatory for entry-level candidates. Candidates must be able to read and write in English.
Maintenance Techs - Manufacturing (NEW SHIFTS! - 3 day schedule & shift d at National Vision
Plano, Texas, United States - Full Time
Skills Needed
Preventative Maintenance, Electro/Mechanical Diagnosis, Repair, Pneumatic Systems, Hydraulics, Servo Drives, Hvac, Safety Procedures, Equipment Installation, Calibrating, Cleaning, Parts Replacement, Troubleshooting, Production Downtime Minimization, Optical Industry Experience, Industrial Maintenance
Specialization
No specific education is required, but 1-3 years of previous experience in industrial maintenance is necessary. Candidates should be able to read and write English and have experience in the manufacturing and optical industry.
Experience Required
Minimum 2 year(s)
Optometrist at National Vision
Valdosta, Georgia, United States - Full Time
Skills Needed
Optometry, Patient Care, Eye Health, Myopia Management, Ocular Disease, Clinical Autonomy, Compassion, Leadership, Collaboration, Education, Innovation, Technology, Teamwork, Growth Opportunities, Work Life Balance, Patient Empowerment
Specialization
You must be licensed or eligible to practice optometry in the state where you will work. The position requires a commitment to delivering high-quality care and a focus on patient empowerment.
Optometrist at National Vision
Macon, Georgia, United States - Full Time
Skills Needed
Patient Care, Optometry, Eye Health, Myopia Management, Ocular Disease, Compassion, Education, Team Collaboration, Clinical Autonomy, Leadership, Innovation, Technology, Work Life Balance, Professional Growth, Patient Empowerment
Specialization
You must be licensed or eligible to practice Optometry in the state where you will work. The position emphasizes the importance of delivering high-quality care and supporting patient health.
Optometrist at National Vision
Warner Robins, Georgia, United States - Full Time
Skills Needed
Patient Care, Optometry, Eye Health, Myopia Management, Ocular Disease, Clinical Autonomy, Compassion, Team Collaboration, Patient Education, Leadership, Innovation, Technology, Work Life Balance, Continuing Education, Growth Opportunities, Supportive Culture
Specialization
Candidates must be licensed or eligible to practice Optometry in the state where they will work. The role requires a commitment to patient care and a collaborative team environment.
Licensed Optician at National Vision
Somers Point, New Jersey, United States - Full Time
Skills Needed
Customer Service, Selling Skills, Instruction, Interpersonal Skills, Organizational Skills, Detail Oriented, Multitasking, Time Management, Professional Attitude, Appearance
Specialization
Candidates should maintain their license as required by state and possess strong customer service and selling skills. Previous retail experience is preferred but not required.
Assistant Manager - Optical at National Vision
Woodbridge, Virginia, United States - Full Time
Skills Needed
Optical Sales Experience, Supervising Experience, Leadership, Coaching, Customer Service, Communication Skills, Organizational Skills, Financial Analysis, Problem Solving
Specialization
Candidates should have optical sales experience and preferably supervising experience, along with strong communication and organizational skills. A proven ability to lead and motivate associates is essential.
Experience Required
Minimum 2 year(s)
Optometric Technician - Medical Assistant at National Vision
Tarentum, Pennsylvania, United States - Full Time
Skills Needed
Customer Service Skills, Optical Knowledge, Instruction Skills, Interpersonal Skills, Organizational Skills, Detail Oriented, Multitasking Skills, Time Management Skills, Professional Attitude, Professional Appearance
Specialization
Previous retail or optical experience is preferred but not required. Strong customer service skills and the ability to learn optical knowledge are essential.
Optometric Technician - Medical Assistant at National Vision
Mooresville, North Carolina, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Attention To Detail, Multitasking, Time Management, Professional Attitude, Optical Knowledge
Specialization
Previous retail or optical experience is preferred but not required. Strong customer service skills and the ability to learn optical knowledge are essential.
Sales Associate – Optical - Part Time at National Vision
Greendale, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Eyewear Selection, Inventory Management, Multi Tasking, Professionalism, Community Engagement, Order Management, Personal Development
Specialization
Candidates should have at least 1 year of retail or customer service experience and a high school diploma or equivalent. They should be skilled at multi-tasking and able to handle a fast-paced work environment.
Service Delivery Manager (H/F) at Alten
Aix-en-Provence, Provence-Alpes-Côte d'Azur, France -
Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Delivery Management, Client Communication, ITIL, ITSM, SLA Management, KPI Reporting, Incident Management, Change Management, Continuous Improvement, Budget Management, Leadership, Stakeholder Coordination, Analytical Skills, Negotiation Skills, French Language, English Language

Industry

Engineering Services

Description
Description de l'entreprise Leader de l’Ingénierie et des IT Services, présent dans plus de 30 pays, le groupe ALTEN accompagne la stratégie de développement de ses clients dans les domaines de l’innovation, de la R&D et des systèmes d'information technologiques. Plus qu’un poste, découvrez l’aventure qui vous attend au sein d’une entreprise engagée. Description du poste Contexte : Dans le cadre du développement de son activité IT Services Management, la Direction des Services Managés du groupe ALTEN recherche un Service Delivery Manager (SDM) (H/F). Véritable garant de la qualité de service, vous interviendrez auprès de nos clients grands comptes pour piloter les engagements contractuels et assurer la satisfaction client. Missions principales : Piloter la qualité de service et garantir le respect des engagements contractuels (SLA, KPI, reporting) Coordonner les équipes de production et assurer le suivi des opérations récurrentes Être l’interlocuteur privilégié du client, gérer la communication et assurer la satisfaction tout au long du contrat Contribuer à la gestion des incidents et des changements, en lien avec les processus ITIL Identifier des axes d’amélioration continue et proposer des plans d’action pour optimiser les services fournis Participer à la préparation et au suivi budgétaire des contrats Qualifications Formation / Expérience Diplômé(e) d’une école d’ingénieurs, de commerce ou titulaire d’un Master (Bac+5) en informatique, management de projet ou équivalent Minimum 4 ans d’expérience dans le delivery de services IT ou dans un rôle de pilotage client Compétences techniques Maîtrise des bonnes pratiques ITIL / ITSM Connaissance des environnements infrastructures et applicatifs IT Expérience dans la gestion des SLA, KPI et reporting opérationnels Qualités personnelles Excellentes compétences relationnelles et sens du service client Leadership et capacité à coordonner plusieurs parties prenantes Rigueur, organisation et esprit d’analyse Sens politique et capacité de négociation Langues et mobilité Maîtrise professionnelle du français (écrit et oral) – obligatoire La pratique de l’anglais est un atout Poste basé dans les bouches du rhônes, avec possibilité de 2j de télétravail Informations complémentaires Chez ALTEN, le développement de carrière des ingénieurs est au cœur de notre modèle. Nous vous offrons l'opportunité de prendre rapidement des responsabilités et d'évoluer en fonction de vos objectifs professionnels. En tant que consultant ALTEN en CDI, vous aurez la possibilité de développer vos compétences sur des projets concrets au sein d’équipes dynamiques. Vous vous reconnaissez dans cette description ? Alors, envoyez-nous votre CV ! Nos équipes seront ravies d'étudier votre candidature et de vous rencontrer !
Responsibilities
The Service Delivery Manager will ensure the quality of service and compliance with contractual commitments while managing client satisfaction. They will coordinate production teams and oversee recurring operations.
Service Delivery Manager (H/F) at Alten
Aix-en-Provence, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Service Delivery Management, Client Communication, Itil, Itsm, Sla Management, Kpi Reporting, Incident Management, Change Management, Continuous Improvement, Budget Management, Leadership, Stakeholder Coordination, Analytical Skills, Negotiation Skills, French Language, English Language
Specialization
Candidates should have a degree in engineering, business, or a Master's in IT or project management, along with a minimum of 4 years of experience in IT service delivery. Proficiency in ITIL practices and strong interpersonal skills are essential.
Experience Required
Minimum 5 year(s)
General Manager at Vape City
Jacksonville, Florida, United States - Full Time
Skills Needed
Management, Retail Operations, Communication, Leadership, Time Management, Staffing, Sales Performance, Compliance, Problem Solving, Professional Appearance, Team Accountability, Operational Coordination, Hr Management, Customer Service, Performance Goals, District Management
Specialization
Candidates should have experience managing employees and retail operations, along with strong leadership and communication skills. A professional appearance and demeanor are also essential.
Experience Required
Minimum 5 year(s)
Danish Speaking Remote Customer Service Representative - Work Remote at Mercier Consultancy MD
, , Indonesia - Full Time
Skills Needed
Fluency In Danish, Exceptional Communication Skills, Problem Solving, Tech Savvy, Self Motivation, Enthusiasm To Learn
Specialization
Fluency in Danish is required along with exceptional communication skills and a tech-savvy mindset. Candidates should be self-motivated and willing to travel to Greece for training.
Analyst, Help Desk - Physician Services at Lifepoint Health
Clyde, North Carolina, United States - Full Time
Skills Needed
Help Desk Support, Emr Upgrades, Workflow Optimization, Software Troubleshooting, Hardware Troubleshooting, Client Communication, Problem Resolution, Report Preparation, On Site Visits, Vendor Coordination, High Pressure Situations, Verbal Communication, Written Communication, Technical Support, Healthcare Experience, Time Management
Specialization
Applicants should have an associate's degree and two years of experience or an equivalent combination of education and experience. Previous healthcare experience is desirable, along with strong communication skills and the ability to handle high-pressure situations.
Experience Required
Minimum 2 year(s)
Ingénieur Naval - Calcul et Conception Mécanique (F/H) at Alten
Cherbourg-en-Cotentin, Normandy, France - Full Time
Skills Needed
Mechanical Design, Mechanical Engineering, Feasibility Study, Dimensioning, Cad, Plm, Catia V6, 3dx, Documentation, Prototyping, Structural Analysis, Welded Structures, Communication, Curiosity, Proactivity, Dynamism
Specialization
Candidates should have a degree from an engineering school or a Master's degree in mechanical engineering. Proficiency in CAD and PLM tools, particularly CATIA V6, is preferred, along with knowledge of welded structures.
Experience Required
Minimum 2 year(s)
#NextStep - Ingénieur Manufacturing Engineering (H/F) at Alten
Toulouse, Occitania, France - Full Time
Skills Needed
Technical Expertise, Method Definition, Process Industrialization, Risk Analysis, Assembly Means Definition, Documentation Creation, Coaching, Mentoring, Community Engagement, Strategic Development, Client Needs Analysis, Continuous Improvement, Commercial Collaboration, Event Participation, Partnership Development, Teamwork
Specialization
Candidates should have a degree in engineering or a master's degree with at least 5 years of experience in the industrial sector, preferably in aerospace. Key skills include risk analysis, method definition, and effective communication.
Experience Required
Minimum 5 year(s)
#LevelUp - Ingénieur DevOps at Alten
Aix-en-Provence, Provence-Alpes-Côte d'Azur, France - Full Time
Skills Needed
Devops, Ci/Cd, Automation, Cloud, Aws, Azure, Jenkins, Gitlab Ci, Agile, Collaboration, Support, Monitoring, Containerization, R&D, Information Systems, Problem Solving
Specialization
Candidates should have a Bac+5 in computer science or systems and a minimum of 5 years of experience in a DevOps environment. Technical skills required include Jenkins, GitLab CI, and experience with AWS or Azure.
Experience Required
Minimum 5 year(s)
Centrālās virtuves Kvalitātes speciālists/-e at Rimi Latvia
Riga, Riga, Latvia - Full Time
Skills Needed
N/A
Specialization
Candidates should have a background in food quality management. Experience in a similar role is preferred.
Line Cook- Stat's Brewpub at Legacy Ventures
Atlanta, Georgia, United States - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Relationships, Leadership, Conflict Management, Problem Solving, Quality Control, Flexibility, Food Preparation, Analytical Skills, Technical Skills
Specialization
Candidates should possess strong customer service skills and the ability to communicate effectively with kitchen and front-end staff. Knowledge of food preparation techniques and the ability to adapt to different personalities is essential.
Field Service Technician at ProPump & Controls Inc.
Atlanta, Georgia, United States - Full Time
Skills Needed
Troubleshooting, Mechanical Aptitude, Electrical Skills, Customer Instruction, Installation, Preventive Maintenance, Sales Promotion, Communication Skills, Computer Proficiency, Wiring Schematics, Technical Literature, Heavy Equipment Operation, Telemetry Networks, Pump Systems, Mechanical Drawings, Technical Subjects
Specialization
Candidates should possess excellent communication skills and a strong mechanical aptitude. A valid driver's license and a willingness to undergo a drug test are also required.
Inventory - Production Lab Techs (NEW SHIFTS! - 3 day schedule & shift di at National Vision
Plano, Texas, United States - Full Time
Skills Needed
Inventory Management, Data Observation, Sorting, Organizing, Rf Scanning, De Boxing, Pre Inspection, Picking, Stocking, Researching Order Failures
Specialization
No specific education is required for the position, and while prior inventory or warehouse experience is preferred, it is not mandatory for entry-level candidates. Candidates must be able to read and write in English.
Maintenance Techs - Manufacturing (NEW SHIFTS! - 3 day schedule & shift d at National Vision
Plano, Texas, United States - Full Time
Skills Needed
Preventative Maintenance, Electro/Mechanical Diagnosis, Repair, Pneumatic Systems, Hydraulics, Servo Drives, Hvac, Safety Procedures, Equipment Installation, Calibrating, Cleaning, Parts Replacement, Troubleshooting, Production Downtime Minimization, Optical Industry Experience, Industrial Maintenance
Specialization
No specific education is required, but 1-3 years of previous experience in industrial maintenance is necessary. Candidates should be able to read and write English and have experience in the manufacturing and optical industry.
Experience Required
Minimum 2 year(s)
Optometrist at National Vision
Valdosta, Georgia, United States - Full Time
Skills Needed
Optometry, Patient Care, Eye Health, Myopia Management, Ocular Disease, Clinical Autonomy, Compassion, Leadership, Collaboration, Education, Innovation, Technology, Teamwork, Growth Opportunities, Work Life Balance, Patient Empowerment
Specialization
You must be licensed or eligible to practice optometry in the state where you will work. The position requires a commitment to delivering high-quality care and a focus on patient empowerment.
Optometrist at National Vision
Macon, Georgia, United States - Full Time
Skills Needed
Patient Care, Optometry, Eye Health, Myopia Management, Ocular Disease, Compassion, Education, Team Collaboration, Clinical Autonomy, Leadership, Innovation, Technology, Work Life Balance, Professional Growth, Patient Empowerment
Specialization
You must be licensed or eligible to practice Optometry in the state where you will work. The position emphasizes the importance of delivering high-quality care and supporting patient health.
Optometrist at National Vision
Warner Robins, Georgia, United States - Full Time
Skills Needed
Patient Care, Optometry, Eye Health, Myopia Management, Ocular Disease, Clinical Autonomy, Compassion, Team Collaboration, Patient Education, Leadership, Innovation, Technology, Work Life Balance, Continuing Education, Growth Opportunities, Supportive Culture
Specialization
Candidates must be licensed or eligible to practice Optometry in the state where they will work. The role requires a commitment to patient care and a collaborative team environment.
Licensed Optician at National Vision
Somers Point, New Jersey, United States - Full Time
Skills Needed
Customer Service, Selling Skills, Instruction, Interpersonal Skills, Organizational Skills, Detail Oriented, Multitasking, Time Management, Professional Attitude, Appearance
Specialization
Candidates should maintain their license as required by state and possess strong customer service and selling skills. Previous retail experience is preferred but not required.
Assistant Manager - Optical at National Vision
Woodbridge, Virginia, United States - Full Time
Skills Needed
Optical Sales Experience, Supervising Experience, Leadership, Coaching, Customer Service, Communication Skills, Organizational Skills, Financial Analysis, Problem Solving
Specialization
Candidates should have optical sales experience and preferably supervising experience, along with strong communication and organizational skills. A proven ability to lead and motivate associates is essential.
Experience Required
Minimum 2 year(s)
Optometric Technician - Medical Assistant at National Vision
Tarentum, Pennsylvania, United States - Full Time
Skills Needed
Customer Service Skills, Optical Knowledge, Instruction Skills, Interpersonal Skills, Organizational Skills, Detail Oriented, Multitasking Skills, Time Management Skills, Professional Attitude, Professional Appearance
Specialization
Previous retail or optical experience is preferred but not required. Strong customer service skills and the ability to learn optical knowledge are essential.
Optometric Technician - Medical Assistant at National Vision
Mooresville, North Carolina, United States - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Attention To Detail, Multitasking, Time Management, Professional Attitude, Optical Knowledge
Specialization
Previous retail or optical experience is preferred but not required. Strong customer service skills and the ability to learn optical knowledge are essential.
Sales Associate – Optical - Part Time at National Vision
Greendale, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Eyewear Selection, Inventory Management, Multi Tasking, Professionalism, Community Engagement, Order Management, Personal Development
Specialization
Candidates should have at least 1 year of retail or customer service experience and a high school diploma or equivalent. They should be skilled at multi-tasking and able to handle a fast-paced work environment.