Reporting to the Hardware Manager, responsibilities for this position include the following:

• To come to work with a positive, professional approach and attitude.
• To be dependable for all scheduled shifts.
• To provide excellent customer service by building trusted relationships with customers through knowledge, guidance and support in a manner which will promote the sale of merchandise and meet the needs, requirements and expectations of the customer.
• Responsible for the opening and closing procedures of the Home Centre as directed by management.
• Under the direction of management, to train team members in the general operation of assigned sections.
• To assume responsibility for a designated section of the sales floor including merchandising standards, inventory control, and ordering.
• Responsible for informing, searching for, and submitting special orders for customers using the special order procedure.
• To review and act on various system reports as they pertain to the section in collaboration with the Supervisor and/or management.
• To assist in processing customer returns.
• To be familiar with and adhere to Saskatoon Co-op policies and procedures.
• Other duties as assigned.

QUALIFICATIONS

• Applicants must be strongly service-oriented and motivated, and capable of serving and assisting customers in a courteous and efficient manner.
• Applicants must be prepared to increase product knowledge and improve selling techniques through special courses, product clinics and training sessions.
• Applicants must possess sufficient experience of Hardware and Building materials to effectively operate in all areas of the department.
• Applicants must possess specialized knowledge and a minimum of two years’ experience in one or more of the following areas: plumbing, electrical, heating, paint, or tools.
• Must have the demonstrated ability to fulfill physical job requirements including: lifting and carrying of 50-75 lbs of force occasionally, 10-20 lbs of force constantly, and the ability to climb ladders.
• Estimating experience will be considered an asset.
• Must be able to work mornings, afternoons, evenings, and weekends .
• a combination of relevant education and experience may be considered.

• To come to work with a positive, professional approach and attitude.
• To be dependable for all scheduled shifts.
• To provide excellent customer service by building trusted relationships with customers through knowledge, guidance and support in a manner which will promote the sale of merchandise and meet the needs, requirements and expectations of the customer.
• Responsible for the opening and closing procedures of the Home Centre as directed by management.
• Under the direction of management, to train team members in the general operation of assigned sections.
• To assume responsibility for a designated section of the sales floor including merchandising standards, inventory control, and ordering.
• Responsible for informing, searching for, and submitting special orders for customers using the special order procedure.
• To review and act on various system reports as they pertain to the section in collaboration with the Supervisor and/or management.
• To assist in processing customer returns.
• To be familiar with and adhere to Saskatoon Co-op policies and procedures.
• Other duties as assigned