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About 170809 results in (5) seconds
Pre Sales Consultant at Avolution
München, Bayern, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Orderbook Management Specialist (M/W/D) at Jack Wolfskin
65510 Idstein, Hessen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Legal Trainee, Espoo Tietoevry Cbs at Tieto Evry
Espoo, Etelä-Suomi, Finland - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Manager Sponsorship Intelligence Dortmund (Bvb) (M/W/D) at Sportfive Global Holding Gmb H
44139 Dortmund, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Assistant Front Office Manager, W Sardinia Pre Opening at Marriott International Inc
07021 Arzachena, Sardigna/Sardegna, Italy - Full Time
Skills Needed
ged, restaurant management
Specialization
The guest services front desk or related professional area
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Consultant Controlling & Finance Business Intelligence (M/F/D) at Metro Ag
40235 Düsseldorf, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Assistenz Der Bauleitung Für Den Bereich Baumpflege (M/W/D) at Immo Herbst Gmb H
6FAM, Hessen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Spezialist Für Vertragsmanagement (W/M/D) at Vulcan Energie Ressourcen Gmb H
76133 Karlsruhe, Baden-Württemberg, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
(Junior) Referent (M/W/D) Accounting Verkehrssicherheit at Univativ Gmb H
Hemmingen, Niedersachsen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Strategic Buyer The Cornerstone Of Our Procurement Team at Danfoss
Nordborg, Region Syddanmark, Denmark - Full Time
Skills Needed
procurement, supply chain
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Inhouse Manager Erp Corporate Finance (M/W/D) at Abo Energy
Wiesbaden, Hessen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Junior Systemadministrator (M/W/D) at Evia Gmb H
Leonberg, Baden-Württemberg, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Property Administrative Assistant (On Site) North York at Sterling Karamar Property Management
Toronto, ON, Canada - Full Time
Skills Needed
addition, computer skills, microsoft outlook, management skills, excel, service orientation, powerpoint, english
Specialization
N/A
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Legal Counsel Data Protection And Compliance (M/W/D) at Univativ Gmb H
Essen, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Business Analyst Purchase To Pay Kreditoren Prozessoptimierung & Systembe at En Bw Energie Baden Wrttemberg Ag
76189 Karlsruhe, Baden-Württemberg, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Paid Social Media Projektmanagement (M/W/D) at Dschungel
10115 Berlin, Mitte, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Full Stack Engineer at The Wolf Works
Mississauga, ON L5H 3E7, Canada - Full Time
Skills Needed
spring boot, sonarqube, microservices, spring, ajax, jira, electron, junit, git, java, maven, angular
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Hr Payroll And Pension Scheme Manager at European Molecular Biology Laboratory
Heidelberg, Baden-Württemberg, Germany - Full Time
Skills Needed
good communication skills
Specialization
The absence of a university degree possession of extensive and relevant experience as well as extensive relevant training/certification
Qualification
Graduate
Experience Required
N/A
Werkstudent (M/W/D) Onsite Merchandise at Ca
Düsseldorf, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Head Of Fan Care at Elca Informatique Sa
Lisboa, Área Metropolitana de Lisboa, Portugal - Full Time
Skills Needed
customer service skills, communications, english, management skills, hospitality industry, customer service management, b2c, zendesk
Specialization
Business administration marketing communications or a related field
Qualification
Graduate
Experience Required
N/A
Head of Fan Care at ELCA Informatique SA
Lisboa, Área Metropolitana de Lisboa, Portugal -
Full Time

Start Date

Immediate

Expiry Date

17 May, 25

Salary

0.0

Posted On

19 Jan, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service Skills, Communications, English, Management Skills, Hospitality Industry, Customer Service Management, B2C, Zendesk

Industry

Marketing/Advertising/Sales

Description

FAN4LIFE is delivering full ticketing services powered by the ticketing solution SECUTIX,
We are looking for a qualified professional to join our FAN4LIFE team, whose mission is to setup, implement and manage FAN Care (FAN Experience and FAN Support) for high-visibility world-class events.
You will work with very high-brand clients in sports and live entertainment and experience the ultimate thrill of seeing millions of FANs benefit from the results of your work,
You will join a dynamic and fast-paced environment and work with cross-divisional internal teams across multiple geographies (CH, UK, FR…)
The position is based in Lisbon (PT)

QUALIFICATIONS

  • Bachelor’s degree in business administration, marketing, communications, or a related field.
  • Minimum of 5 years of experience in customer support or customer service management in B2C, preferably in the ticketing, events, or hospitality industry.
  • Proven leadership and team management skills, with the ability to motivate and inspire team members to achieve results.
  • Strong communication, interpersonal, and customer service skills.
  • Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
  • Proficiency in customer relationship management (CRM) software, in particular Salesforce, and other relevant tools.
  • Proficiency in English (spoken & written) and French is a plus
  • Knowledge of Zendesk and/or Sales Force is a plus
Responsibilities
  • Develop a full FAN Care strategy, including FAN Experience and FAN support, serving the spectators/FANs attending the events.
  • Develop strategies to ensure FAN experience and satisfaction at each phase of the ticketing process, working closely with other departments to address FAN needs,
  • Contribute to selecting and implementing a FAN contact centre provider.
  • Set up, implement, and operate FAN service procedures for all target groups. Act as a FAN care champion.
  • Serve as the primary point of contact for complex or escalated FAN inquiries, complaints, and issues.
  • Monitor FAN support channels (phone, email, chat) to ensure timely and accurate responses to FAN inquiries.
  • Take ownership of FAN issues, proactively following up to ensure resolution and FAN satisfaction.
  • Analyse FAN support data and feedback to identify trends, pain points, and opportunities for improvement.
  • Collaborate with other departments to ensure alignment on FAN service goals, initiatives, and priorities.
Pre Sales Consultant at Avolution
München, Bayern, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Orderbook Management Specialist (M/W/D) at Jack Wolfskin
65510 Idstein, Hessen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Legal Trainee, Espoo Tietoevry Cbs at Tieto Evry
Espoo, Etelä-Suomi, Finland - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Manager Sponsorship Intelligence Dortmund (Bvb) (M/W/D) at Sportfive Global Holding Gmb H
44139 Dortmund, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Assistant Front Office Manager, W Sardinia Pre Opening at Marriott International Inc
07021 Arzachena, Sardigna/Sardegna, Italy - Full Time
Skills Needed
ged, restaurant management
Specialization
The guest services front desk or related professional area
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Consultant Controlling & Finance Business Intelligence (M/F/D) at Metro Ag
40235 Düsseldorf, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Assistenz Der Bauleitung Für Den Bereich Baumpflege (M/W/D) at Immo Herbst Gmb H
6FAM, Hessen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Spezialist Für Vertragsmanagement (W/M/D) at Vulcan Energie Ressourcen Gmb H
76133 Karlsruhe, Baden-Württemberg, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
(Junior) Referent (M/W/D) Accounting Verkehrssicherheit at Univativ Gmb H
Hemmingen, Niedersachsen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Strategic Buyer The Cornerstone Of Our Procurement Team at Danfoss
Nordborg, Region Syddanmark, Denmark - Full Time
Skills Needed
procurement, supply chain
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Inhouse Manager Erp Corporate Finance (M/W/D) at Abo Energy
Wiesbaden, Hessen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Junior Systemadministrator (M/W/D) at Evia Gmb H
Leonberg, Baden-Württemberg, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Property Administrative Assistant (On Site) North York at Sterling Karamar Property Management
Toronto, ON, Canada - Full Time
Skills Needed
addition, computer skills, microsoft outlook, management skills, excel, service orientation, powerpoint, english
Specialization
N/A
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Legal Counsel Data Protection And Compliance (M/W/D) at Univativ Gmb H
Essen, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Business Analyst Purchase To Pay Kreditoren Prozessoptimierung & Systembe at En Bw Energie Baden Wrttemberg Ag
76189 Karlsruhe, Baden-Württemberg, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Paid Social Media Projektmanagement (M/W/D) at Dschungel
10115 Berlin, Mitte, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Full Stack Engineer at The Wolf Works
Mississauga, ON L5H 3E7, Canada - Full Time
Skills Needed
spring boot, sonarqube, microservices, spring, ajax, jira, electron, junit, git, java, maven, angular
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Hr Payroll And Pension Scheme Manager at European Molecular Biology Laboratory
Heidelberg, Baden-Württemberg, Germany - Full Time
Skills Needed
good communication skills
Specialization
The absence of a university degree possession of extensive and relevant experience as well as extensive relevant training/certification
Qualification
Graduate
Experience Required
N/A
Werkstudent (M/W/D) Onsite Merchandise at Ca
Düsseldorf, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Head Of Fan Care at Elca Informatique Sa
Lisboa, Área Metropolitana de Lisboa, Portugal - Full Time
Skills Needed
customer service skills, communications, english, management skills, hospitality industry, customer service management, b2c, zendesk
Specialization
Business administration marketing communications or a related field
Qualification
Graduate
Experience Required
N/A