JOB OVERVIEW

We are seeking a dynamic and experienced Manager to oversee operations within our Tickencote Diner. OK DINERS are one of the UK’s best loved American Diners. we currently have 9 restaurants in the UK. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that both guests and staff experience exceptional service. This role is pivotal in maintaining high standards in our kitchen and restaurant areas, promoting a culture of teamwork, service and culinary excellence.

REQUIREMENTS

• Experience in a managerial role within the hospitality industry, preferably in a hotel or restaurant setting.
• Strong leadership abilities with a focus on team management and development.
• Knowledge of food safety regulations and best practices in food preparation.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with staff and guests alike.
• A passion for good quality food, demonstrating an understanding of kitchen operations and organisation.
• Ability to work flexible hours, including evenings and weekends as required by the business needs.
  If you are an enthusiastic leader ready to make a significant impact in our establishment, we encourage you to apply for this exciting opportunity!
  Job Types: Full-time, Permanent
  Pay: From £31,000.00 per year

Benefits:

• Discounted or free food
• Free parking
• On-site parking

Work Location: In person
Reference ID: Manage

• To lead your teams hands on from the front and by example to create a customer responsive culture where exceptional customer service prevails, and absolute standards are adhered to ensuring a fantastic reputation and a genuine, memorable visit for each customer.
• To oversee all aspects of the business, maximising profits, minimising loss and capitalising on opportunities for business growth.
• Use the P&L account to enhance commercial and financial opportunities in terms of costs, controls, productivity levels and product development in order to maximise profits .
• To oversee stock control and ordering to ensure controls are maintained and minimise wastage.
• To produce and monitor staff rotas in line with the agreed wage budget. To keep a record of hours worked and declare them in line with the company procedure
• Handle guest inquiries and complaints with professionalism, striving to exceed expectations at every opportunity.
• To ensure compliance with Health & Safety and Food Safety Legislation, maintaining both to a high standard.
• To maximise individual’s potential through a positive commitment to training, development and succession planning at all levels.
• To ensure our high standard of food and drink quality is adhered to.